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My WiFi password is not being accepted.
There are a couple of causes that may have made this happen.
•
Your WiFi password is case sensitive and must be a minimum of 8
characters.
•
You have entered in incorrect password when setting the WiFi password
through the configuration utility.
The download or upload speeds are slow.
Data transfer speed depends on signal strength and interfering radio sources
like electrical generators or other mobile hotspot WiFi devices. Review the
following possibilities:
•
Check your signal strength and network type (for example, LTE 4G is
generally faster than 3G).
•
Check WiFi interference by powering the VanConnect off and on to find a
better WiFi channel.
•
Switch WiFi channel from 2.4 GHz to 5 GHz.
•
If the network signal is low, consider using external antennas.
I have forgotten my admin login password.
If you changed the admin login password and cannot remember the
password that you created, you must set the router back to factory defaults.
For information about how to reset to factory default settings, see the Factory
Reset section.
The WiFi network name is not in the list of networks.
If you do not see the VanConnect’s WiFi networks from your computer or
mobile device, try these suggestions:
•
Refresh the list of networks.
•
Reboot the router.
The VanConect cannot connect to a computer running Windows Vista.
A known issue exists whereby computers running Microsoft Windows Vista
cannot obtain an IP address from certain routers. More information and a
fix are available at support.microsoft.com/kb/928233, or visit the Microsoft
support website and search for knowledge base article 928233.
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Summary of Contents for VanConnect
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