15
Service Manual
14
VNUS Radio Frequency Generator
Error Codes
If an error occurs, the RF Generator displays an error code . An error will be one of two types:
unrecoverable or recoverable:
•
Unrecoverable errors
halt the RF Generator and require the operator to reset the RF Generator’s AC
Power to continue . If an unrecoverable error occurs, turn off the unit, wait a few seconds, and then
turn on the unit . If the problem persists, contact VNUS Customer Service or a local distributor .
•
Recoverable errors
require the operator to respond to an error message or make a clinical decision .
Table 9: Error codes
Error Code
Description
Corrective Action
Error 1
Unexpected state .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 2
Unexpected event .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 3
A parameter value was incorrect .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 4
A queue overflowed .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 5
Unit not responding .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 6
Software version incorrect .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 7
Memory corruption detected .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 8
Resource conflict .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 21
RAM failure .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 22
UIC ROM failure .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 23
UIC watchdog failure .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 24
Operator-stored settings invalid .
Default settings restored .
The operator should review the default RF Generator settings and
make changes as desired .
Error 25
The inserted Multimedia Card (MMC)
does not contain valid information or
is missing files .
Turn off the unit, wait a few seconds, and then turn on the unit . If
the error persists, try a different MMC .
Error 26
The inserted Multimedia Card (MMC)
cannot upgrade this RF Generator
because its serial number does not
match .
Turn off the unit, wait a few seconds, and then turn on the unit . If
the error persists, try a different MMC .
Error 27
The Multimedia Card (MMC) software
update failed .
The RF Generator needs repair . Contact VNUS Customer Service or
a local distributor .
Error 28
The inserted Multimedia Card (MMC)
is not correctly formatted or is an
invalid type .
Data logging will be disabled . No user action required .
Error Code
Description
Corrective Action
Error 29
The RF Generator is unable to write
data to the Multimedia Card (MMC) .
Data logging will be disabled . No user action required .
Error 30
The inserted Multimedia Card (MMC)
is full and no more data can be
stored on it .
Data logging will be disabled . No user action required .
Error 31
The real-time clock stopped and has
been restarted .
The operator should set the date and time . See the “RFG Setup
Mode” section in the Operator’s Manual for instructions .
Error 32
The inserted MMC card is not
formatted .
Replace the MMC card .
Error 33
An Update Card was inserted after
the unit was turned on .
To log data, insert a new card . To perform a software update, turn
off the unit, wait a few seconds, and then turn on the unit .
Error 34
A UIC Software Task did not check in
with the Task Monitor .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 35
The RFG2 has experienced more than
five resets in one minute .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 36
A Software Stack became corrupt .
Turn off the unit, wait a few seconds, and then turn on the unit .
Error 37
The temperature of the RFG2 is above
the specified operating temperature . Allow the RFG2 to cool down before use .
Error 38
The temperature of the RFG2 is below
the specified operating temperature . Allow the RFG2 to warm up before use .
Error 39 -
Error 485
Turn off the unit, wait a few seconds, and then turn on the unit .
If the error persists, contact VNUS Customer Service .
