Costar Video Systems CVI2MV2 User Manual Download Page 42

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HD Matrix User Manual

5.3 HD IP Matrix fault analysis and troubleshooting

In case of fault or trouble, please analyze possible cause as follows.

If the issue is not resolved please contact the dealer or manufacturer.

Failure or

Trouble

Analysis

Resolution

Power

indicator is off

Power fault

Check the power connector

Check the power-supply

No image

output

Single power

supply

Check indicator of power supply

；

Display unit

connection

Check the connection between the display

and matrix.

Check the HDMI cable and connector

Video output is

abnormal

Display unit

connection

Check the connection between display unit

and matrix

Examine the quality of HDMI cable.

Still/ frozen

image

Network

cable

connection

Check the network connection for this

image, check the green indicator light on

Ethernet port.

Check the Ethernet input port of this video,

if the yellow light (data) blinking or not

；

For any additional questions please contact our Technical support department

at 469-635-6820 Monday through Friday 8:00 AM -5:00 PM CST.

Note: The information supplied in this manual is subject to change without prior notice.

Summary of Contents for CVI2MV2

Page 1: ...Costar Video Systems 101 Wrangler Dr Coppell TX 75019 Tel 469 635 6800 IP VIDEO WALL MATRIX SYSTEM CVI8XM CVI4MV2 CVI2MV2 User Manual V2 04 072017 ...

Page 2: ...ive or corrosive gases 5 To prevent fire do not use non approved power cables 6 To ensure device safety do not open or dismantle the unit or open cover under power Record the product identification information marked on the bottom of the unit You will need the model and serial number to obtain technical support NOTICE Manufacturer reserves the right to amend or modify this information without prio...

Page 3: ...mensional drawings 8 Part 3 Installation and connections 11 3 1 System connections 12 3 2 Network setup 13 3 2 1 IP search 14 Part 4 Matrix configuration 16 4 1 Log in matrix configuration 16 4 2 Device configuration 18 4 2 1 System 18 4 2 2 OSD 19 4 3 Host configuration 20 4 4 Camera Configuration 21 4 4 1 RTSP Configuration 22 4 4 2 ONVIF configuration 23 4 4 3 IP Stream configuration 25 4 5 Vid...

Page 4: ... Group Switch 31 4 7 Alarms 32 4 7 1 Alarm point 33 4 7 2 Linkage actions 34 4 7 3 Settings 35 4 8 User configuration 36 4 9 IP Table configuration 37 Part 5 Appendix 38 5 1 Specification and parameter 38 5 2 Keyboard operation instructions 40 5 3 HD IP Matrix fault analysis and troubleshooting 41 ...

Page 5: ...Systems and net client software including video splitting splicing HD IP Matrix can also invoke the configuration page via USB connected mouse The HD IP Matrix is suitable for most applications of Network video monitoring which requires image decoding and display on large format video walls while promoting stable operation and simplicity It s simplicity of operation makes it ideal for IP Video str...

Page 6: ...annels 1080P or 256 channels 720P decoding and display Code stream is self adaptive and manual configuration of main sub stream Support video splitting Maximum 5x5 windows per screen splitting Support video output splicing and display Single module maximum support 16 screens splicing Support specific branded IPC via Onvif RTSP to video wall Support OSD which allowed the superposition of title time...

Page 7: ...n is not damaged The protective packing material inside the carton can protect the device from most accidental impact during shipping If no damage then open the carton and verify the contents against your order Verify that the power cable or power supply manual and software disk is included 2 2 Panel illustration Product back panel CVI8XM 1 2 3 4 5 6 7 ...

Page 8: ...ct back panel CVI4MV2 1 4 3 7 5 6 Product back panel CVI2MV2 4 1 5 7 6 Power port switch NET cascade port Reserved Alarm output port Reserved USB 2 0 port NET LAN port RS232 RS422 port Reserved Audio in out port Reserved HDMI port ...

Page 9: ...HD Matrix User Manual 8 2 3 Dimensional drawings CVI8XM HD IP Matrix switcher dimensions mm are as follows ...

Page 10: ...HD Matrix User Manual 9 CVI4MV2 Dimensions mm are as follows ...

Page 11: ...HD Matrix User Manual 10 CVI2MV2 Dimensions mm are as follows ...

Page 12: ...the rear facing panel Do not apply power until all connections are made and verified Note 1 Please read this manual carefully before terminating any connections or applying power to the equipment Improper connections or voltage settings may result in permanent damage 2 The power must be grounded to prevent shock or permanent damage endangering human safety NOTE This user manual reflects the connec...

Page 13: ...ns can be spliced for monitoring Important Please ensure IP address of client computer is configured in the same IP Scheme octet segment of HD IP Matrix Note Only one IP connection is required from the 1st IP Module when multiple units are present Connecting more than one IP connection to the matrix using the available NET ports can improve the data flow in larger installations with high camera co...

Page 14: ... After the hardware setup is completed you will need to set the network parameters for the HD IP Matrix When using the HD IP Matrix for the first time please use the IPConfig exe software supplied to search the MAC address IP address subnet mask and gateway of the HD IP Matrix When using the keyboard controller for the first time you should consult the user manual to set up the keyboard s IP addre...

Page 15: ...xe you should see the user interface as shown in the following 3 1 figure Fig 3 1 IP Config tool Under NET tab click Search it will display the IP address of each equipment discovered in this LAN The IP address of HD IP Matrix is displayed as shown in figure 3 2 Fig 3 2 IP Config Search Info ...

Page 16: ...HD Matrix User Manual 15 Click IP config to set or modify the IP address subnet mask gateway then to click OK to confirm Fig 3 3 IP setup ...

Page 17: ... the ConfigTool zip and run MatrixConfig exe Select English as the preferred language on the top right corner then input User name and Password to log in the HD IP Matrix configuration interface Default User name admin Pwd 12345 4 1 figure is below Fig 4 1 Matrix configuration login interface Note When mouse and keyboard are connected to the matrix s USB ports directly user can invoke the matrix c...

Page 18: ...r alarm gateway server are separate standalone computers where different third part devices DVR NVR IPC are connected offering direct access Certain level of customization is required for such interfaces to work Please consult with your Sales person for available options Cameras Check and set the access for IP cameras and RTSP devices Screens Check and set the output interface parameter Macro Swit...

Page 19: ...s available bandwidth and requires a unique IP address Non connected cards can be left blank Reboot Reboots the matrix via software command 4 2 Device configuration 4 2 1 System Click Device at configuration interface and display the interface as below Fig 4 3 system Click System the Service Port and Site Id of IP keyboard can be configured Service Port and Heartbeat Interval of Client can be chec...

Page 20: ...ary stream for 2x2 split windows Number of reference frames default 5 can be set 2 9 The smaller the value the more real time the image is 4 2 2 OSD Click OSD in the Device tab to access the OSD configuration interface Fig 4 4 as shown below Fig 4 4 OSD In this menu the user can configure the OSD display position and alignment font style and size After any configuration changes click Save to apply...

Page 21: ...on is required Fig4 5 stream media configuration Host type can be 5060 MRSP 5060 EAPS and HUAWEI IVS When host type is 5060 MRSP IP address is 5060 MRSP host address Default port No is 8220 When host type is 5060 EAPS IP address is 5060 EAPS host IP address Default port No is 11432 User name password is pm 123456789 When host type is HUAWEI IVS IP address is HUAWEI server s Default port No is 9900...

Page 22: ...on interface The IP cameras Onvif compliant will be listed here Fig 4 6 as below Fig 4 6 camera configuration Click Total to show all identified IP devices including RTSP streams ONVIF access stream access One or more cameras can be deleted in this interface and line number of each single page can be set to match user numbering scheme ...

Page 23: ...o display the RTSP interface as below Fig 4 7 RTSP List Click Add to manually edit the camera name RTSP address etc If you wish to remove a device select the camera in the list and click Delete to delete a camera After any configuration changes click Save to apply your changes ...

Page 24: ...dress Example If the IP address of the Matrix is et 192 168 0 70 the scan will discover any Onvif compliant cameras with the IP address 192 168 0 xxx In the User name and password boxes enter the default user name and password for the admin account assuming it is the same for all cameras Otherwise you will have to enter each camera s respective user name and password credentials to authenticate an...

Page 25: ...cameras one by one or as a group hold shift key down and click Add to add them to the ONVIF list Figure 4 9 shown as below Fig 4 9 ONVIF access Camera name User name and Password can be modified when a camera is selected Double Click on each field and enter the description or credentials Click to manually add a camera configuration line enter the camera IP address that needs authentication Click t...

Page 26: ...g tab interface select a configured host No in the combo box and click Gain to gain access to the forwarding camera Host No will show up in the combo box when stream media server is registered in the Hosts configuration tab After clicking on Gain the video streams which have access in the stream media server will be imported into camera list as shown in the picture above ...

Page 27: ...entering the configuration menu Click Clear to clear all screens or select one or more of them then click Delete to delete the selected ones Screens parameters will display show in the left side of your window Screen ID and Name can be set as needed Slot ID Port ID and resolution will be also displayed here and default resolution is 1080P 60fps Desired Resolution for each output can be set in the ...

Page 28: ...trix User Manual 27 Click any Screen ID and it will dynamically link the HDMI output of the board and indicate the corresponding output port of current screen Figure 4 12 as shown below Fig 4 12 Screen link ...

Page 29: ... 4 13 macro switches Macro Switches use a single command to call out a series of actions In Macro Switches user can configure Patrol Switch Group Switch Split Switch Patrol Switch specify one window to do auto cycle viewing Split Switch specify one monitor to split then do auto cycle viewing Group Switch specify a group of windows to do auto cycle viewing at the same time ...

Page 30: ...a will display as Fig 4 14 as shown below Patrol switch specify one window to do auto cycle viewing Figure 4 14 patrol switch Note 1 Default camera No is 0 it means select all cameras in the camera list 2 User can add cameras by range like 3 5 it means 3 4 5 cameras are added in the patrol list ...

Page 31: ...o cycle viewing Figure 4 15 split switch In Split Switch select 1 4 9 16 25 add the camera No in Camera ID single range or all items can be added also can add multi lines After adding all cameras in the list you can do Split Switch Note 1 Default camera No is 0 it means select all cameras in the camera list 2 User can add cameras by range like 3 5 it means 3 4 5 cameras are added in the split swit...

Page 32: ...do auto cycle viewing at the same time Figure 4 16 Group Switch Input the Window ID and Camera ID single range or all items can be added also can add multi lines After adding all cameras in the list can do Group Switch Note 1 Default camera No is 0 it means select all cameras in the camera list 2 User can add cameras by range like 3 5 it means 3 4 5 cameras are added in the group switch list ...

Page 33: ...interface Fig 4 17 as shown below Only when alarm server is configured in the system and registered in Hosts alarm function can be configured in this tab after adding server in the pull down list Figure 4 17 Alarm It can obtain the alarm point of 5060 EAPS can configure linkage action settings requires additional hardware ...

Page 34: ...m point Click Alarm point as in Fig 4 18 as shown below Figure 4 18 alarm point In Alarm point tab select alarm server host ID in the dropdown list and click Gain the matrix can obtain all alarm point and related information from server ...

Page 35: ...In linkage actions tab select alarm point and configure the linkage actions when the alarm point is triggered Linkage actions can be video popup or go to preset Select Video Popup input MON and CAM then when alarm point is triggered N MON will display M CAM ex 1MON 2CAM Select Go to Preset input CAM and PRESET then when alarm point is triggered M CAM N Preset will be called ex 1CAM 2PRESET ...

Page 36: ...settings interface in Fig 4 20 shown below Figure 4 20 Settings In Settings tab Alarm Duration can be set from 10 60 seconds options Alarm Mon Max Div monitor reaction time after alarm can be set 1 25 sec Alarm Mon Page Time monitor dwell time can be set from 10 30 seconds ...

Page 37: ...e added deleted and user name password can be modified in the user configuration interface Default user ID is 0 for Admin account User name admin Password 12345 User ID ID of user access to the keyboard User name ID of user access in configuration software Password both for user in keyboard and software Description description for the user Enable enable the user Need login whether required login i...

Page 38: ... configuration interface Figure 4 22 as shown below Fig 4 22 IP Table External IP address subnet mask and gateway of every single board in the matrix can be set in the IP Table Each IP address must be unique Note IP address of each board in the matrix should be on the same network ...

Page 39: ...P 60Hz 1366 768P 60Hz 1920 1080P 60Hz 3840 2160 30Hz etc External interface Ethernet Support 100M 1000M self adaptive RJ45 Ethernet port USB port Support USB 2 0 standard Linux based access keyboard and mouse Serial port Support RS232 RS422 RS232 debug port RS422 reserved alarm functions Decode parameter Type H 265 H 264 MPEG4 Resolution 4K 1080P 1080I 720P D1 Capability 4CH 4K 16CH 1080P 32CH 720...

Page 40: ... User Manual 39 Other Screen splitting 1 4 6 8 9 16 25 Screen splicing 1x2 2x1 2x2 max 4x4 max OSD Supports English OSD character superposition Monitor No Window No Camera No display Support title superposition ...

Page 41: ...Exit splicing SHOT WIN N win No of splicing screen WIN Patrol switch N Window No WIN M current No RUN Stop patrol switch N Window No WIN M current No STOP Group switch M current No RUN Stop group switch M current No STOP Split switch N Monitor No MON M current No RUN Stop split switch M current No STOP Preset setting N SHOT PRESET Preset calling N PRESET PTZ control Control current PTZ motion cont...

Page 42: ...tion between the display and matrix Check the HDMI cable and connector Video output is abnormal Display unit connection Check the connection between display unit and matrix Examine the quality of HDMI cable Still frozen image Network cable connection Check the network connection for this image check the green indicator light on Ethernet port Check the Ethernet input port of this video if the yello...

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