Cortelco WPBX00 PRO MAN Programming Instructions Manual Download Page 22 | Manualshive

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WPBX00 PRO MAN

AUTO ATTENDANT

4.49The auto attendant menu is used to set the operation of the auto attendant. The WPBX

has a built-in auto attendant, which can prompt the incoming caller for operations such as Dial

the desired extension. The voice prompt for the auto attendant can be recorded though any

wireless handset. SEE AUTO ATTENDANT SECTION OF THIS MANUAL FOR DETAILS.

Page 22

OPERATOR

4.50 The Operator Mode can be changed in this window. When OPERATOR is selected,

the console phone will ring for incoming calls. SEE AUTO ATTENDANT SECTION OF THIS

MANUAL FOR DETAILS.

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Summary of Contents for WPBX00 PRO MAN

Page 1: ...rogramming for the Compass Wireless PBX System equipped with Programming Software In structions are included for completing the nec essary programming 1 02 Whenever this section is reissued the reason for reissue will be listed in this para graph RELATED DOCUMENTS 1 03 For additional information regarding the Compass Wireless PBX System refer to the General Description and Installation manu als 2 ...

Page 2: ... CANCEL to exit the window and cancel the new password c The universal password does not ap ply to the Authentication code The entire password must be reset Refer to section 4 48 GENERAL RULE 2 05 When viewing any programming screens the shaded items are informative items and cannot be changed The white items are changeable items In all screens OK will accept the change and CANCEL will exit the wi...

Page 3: ...incorrect COM port is entered then Could Not Establish Communications Check COM Port Setup will appear Press OK to select a different COM port setting REMOTE CONNECTION 4 02 If a remote connection is desired select modem under COMM SETTINGS Under Mo dem Strings the phone number is the only item that must be entered MBS COMMUNICATION TEST 4 03 If the correct COM port is selected then the MBS softwa...

Page 4: ...d is entered correctly the configuration menu will display Program ming can only be changed when the Ready status light is green If the light is red then program ming changes will not be accepted PROGRAMMING OPTIONS File SW Download Exit View Log Status RBS Cable Length Setup Extension Number Plan Log Printer Page Fax Modem Voice Mail Distributor Settings Class of Service Tools Diagnostics Clear S...

Page 5: ...item can be accessed by double clicking on the name of the device The system will then communicate with the device and display info If a read error occurs then the handset is currently Sending Receiving data Wait a few seconds and try again the selection should then be available When a handset is selected the following screen will appear ...

Page 6: ...ne Book entries can be changed by clicking on the corresponding row and col umn Personal phone lists can be unique to each handset or a common phone book can be used for all Note The entire phone book can be saved to the local PC hard drive by pressing the Save icon It can be retrieved by pressing the Load icon Once all changes are complete the data can be uploaded to the handset by pressing OK ME...

Page 7: ...d under Extension Setup The call forward status will not become active until OK is selected Call forwarding can also be enabled disabled via the handset menu Note If call forwarding is set up via the computer allow 1 minute for the handset to receive data from the MBS Page 7 ...

Page 8: ...of Service Class of Service Day Night Mode 4 12 Each Class of Service consists of a text string that details the digits allowed or denied The text string can have a maximum of 64 characters Examples Page 8 HANDSET DEREGISTRATION 4 13 Handsets can be deregistered via computer programming or the handset menu To deregister via the computer press the Deregister button on the extension data screen The ...

Page 9: ... 9 SHOW STATUS 4 14 When Show Status is selected the current status of the handsets SLT s and PSTN lines is displayed in three seperate windows The user can leave all three windows open or can close any window they choose ...

Page 10: ...ess Show Log on the main menu bar Outgoing Internal and Incoming Logs are displayed To clear a call log select the desired call log and press Clear The Call Log can be programmed under Setup Log Setup The Call Log must be enabled for calls to be recorded Page 10 ...

Page 11: ...tton CALL LOG PRINT 4 17 The call log record can be printed by clicking on the Print on MBS button This should be used only if the call log settings have not been programmed Printer must be connected properly The printer must be an Epson dot matrix or compatible and be connected to the printer port of the MBS ...

Page 12: ...print Stop when full Wrap when full or Print when full If Off no call information will be recorded If Immediate print calls will be printed immediately If Stop when full the call log will stop recording when the log is full The log will have to be cleared for call recording to continue If Wrap when full the call log will continue recording while erasing the oldest call each time If Print when full...

Page 13: ... plan All system devices are listed in the first column Each system will have a default user extension number To alter the number plan select the desired extension and make it any 1 to 3 digit number This is done by changing the value in the User Ext column The system will autocheck any conflict of number and emit a warning message The number plan can be saved loaded or defaulted Press Save to kee...

Page 14: ...4 26 The fax and modem menu is used to define the SLT line associated with each device Afax or modem may be wire connected to one of the six SLT ports on the MBS Incoming Fax or modem calls on Trunk line 4 only will be automatically detected and routed to the selected SLT port where the fax or modem is connected The data rate from Trunk line 4 to an SLT port is 9600 KBPS maximum ...

Page 15: ...ill appear The default distributor password is 288288 Press OK 4 30 Two new icons will appear after entering the correct password The icons are DIS TRIBUTOR SETUP and SW DOWNLOAD Software download should only be used when multiple systems are installed with the same settings 4 31 Distributor Setup The following features can be enabled disabled under distributor setup Console SimpleAuto Attendant C...

Page 16: ...es 5 8 If an additional card is installed but does not show as active refer to the distributor setup to activate the lines Note If lines 1 4 are left blank then all handsets can access external lines and all handsets will ring for incoming calls Page 16 SETTINGS AUTODIALPREFIX 4 34 An autodial prefix should be entered for accessing external lines ...

Page 17: ...l PBX to ensure enough response time before dialing CHECKS DIAL TONE DETECT AND FLASH CHOICE 4 38 Dial tone detect enables the handset to detect dial tone for an available CO line when off hook If CO lines 1 3 were busy it would check for dial tone and select line 4 4 39 If flash choice is enabled then the handset could perform an external flash If flash choice is disabled then a handset is only c...

Page 18: ...ndset after update is clicked The numbers can be accessed regardless of toll restriction MBS REGISTER BUTTON 4 41 If the Register button is enabled then the handset registration is restricted In order to register a handset the register button on the MBS must be pressed This is essential when multiple systems are used in the same building ...

Page 19: ...NFERENCING 4 42 This feature is used to enable PSTN to PSTN conferencing with one internal handset MBS EXTERNAL MUSIC ON HOLD 4 43 This feature is used to enable music on hold from an external source through an RCA connector in the MBS ...

Page 20: ...er can pick up any incoming call If call pickup is set to No Call Pickup then call pickup is restricted for all users If call pickup is set to Only Group Members then only members of a shared group can perform call pickup for that group MBS SYSTEM DATEAND TIME 4 46 The system date and time can be changed via the computer programming The date must be entered in MM DD YY format Note The park number ...

Page 21: ...universal code in case new code is forgotten is 288288 MBS AUTHENTICATON CODE AC 4 48 The default authentication code is 12345678 The code can be changed in this window If the code is changed and forgotten there is not a universal code The code must be reset in the programming The authentication code is used during handset registration Page 21 ...

Page 22: ...r for operations such as Dial the desired extension The voice prompt for the auto attendant can be recorded though any wireless handset SEEAUTO ATTENDANT SECTION OF THIS MANUAL FOR DETAILS Page 22 OPERATOR 4 50 The Operator Mode can be changed in this window When OPERATOR is selected the console phone will ring for incoming calls SEEAUTO ATTENDANT SECTION OF THIS MANUAL FOR DETAILS ...

Page 23: ...SS OF SERVICE 4 51 There are 26 classes of service that can be programmed in this window Page 23 4 52 Use the scheme below to write class of services Each Class of Service text string can have a maximum of 64 characters ...

Page 24: ...nd night mode The day mode and night mode class of service for each hand set is setup under extension Day mode is normal operation for the system RBS CABLE LENGTH 4 54 Cable length between RBS s and the MBS is read and displayed in this window It is given in a range such as 0 150m The max distance that a RBS can be located from a MBS is 1km Page 24 ...

Page 25: ...Results button The following results should be displayed Page 25 CLEAR SETTINGS 4 56 This menu is used to default the entire system This should only be used if there is a major failure All handsets will be deregistered and all information will be lost PARTIALLY CLEAR SETTINGS 4 57 This menu is similar to Clear Settings except that certain settings can be selected The following items can be selecte...

Page 26: ...sage is recorded from external music on hold source EEPROM DOWNLOADER 4 59 The eeprom downloader is used to download the EEPROM settings from the MBS When the menu is chosen Save As will appear Choose a file name for the EEPROM settings EEPROM UPLOADER 4 60 This is used to upload the EEPROM settings to the MBS When the menu is chosen Open will appear Choose the correct file name to upload the EEPR...

Page 27: ... arrow to begin recording Record Message Press the left arrow key to end recording Select Playback to review the message for night mode 5 1 3 NOANSWER In handset select MENU Setting Sys AutoAttend Enter the SSC code 828828 Select Greeting Select No Answer Select Record Press the right arrow to begin recording Record Message Press the left arrow key to end recording Select Playback to review the No...

Page 28: ...tered and an extension for forwarding calls after enabling the feature CONSOLEANDAUTO ATTENDANT MODE 5 6 Under Setup Settings Operator the current operator mode is shown When the Opera tor mode is selected all incoming calls to PSTN lines will be routed to the console phone default is extension 0 SLT port 6 When the system is in No Operator mode the system then uses auto attendant as the operator ...

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