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7.1 Problem Handling
FAQ are shown in the table below.
7. Maintenance and Treatment
Problem description
Possible reason
Solution
No displacement or
less displacement
The connection wire is
not connected properly or
poor contact
Check the connection wire
Excessive load
Load according to the
product’s load capacity
Sensor zero drift
Check the sensor
Low accuracy
Mountingsurface unevenness
Mount the platform on a flat
surface
Loose connection
Fasten connection
Wrong connection
Check if the wiring is correct
Vibration or inaccurate
positioning at startup
Incorrect input control
parameters
Stop immediately and check the
parameter Settings
Resonance occurs
Make drive frequency less than
resonance frequency
Table 2 FAQ and solutions
If the user cannot solve the problem by himself in the process of using, please record the
problem in detail and contact CoreMorrow, and professional technical personnel will help
to solve.
Problems caused by improper operation are not covered by the warranty.
CoreMorrow is not responsible for any problems caused by dismantling products without
permission.
