Core Outdoor Power CPL 410 Instruction Manual Download Page 33

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d.

 

Attach a copy of the valid proof of original purchase [which 
documentation identifies the product model and the date of 
original purchase] with the service request form.  Please retain 
for your records, your original of the valid proof of original 
purchase. 
 

5.

 

We recommend the package be shipped insured for full value utilizing 
ground freight.  The recommended freight couriers for delivery to a 
CORE™ Outdoor Power Authorized Service Center are either, FedEx, UPS, 
US Postal Service or Canada Post.    CORE™ Outdoor Power will not be 
responsible for lost shipments or product damage during transit to the 
CORE™ Outdoor Power Authorized Service Center.  In case of lost, missing 
packages, or damage during shipment to the CORE™ Outdoor Power 
Authorized Service Center, a claim with the shipper must be initiated by 
and pursued by the purchaser.  Freight costs to the CORE™ Outdoor 
Power Authorized Service Center are to be prepaid by the purchaser. 

 

6.

 

If the product is covered under warranty the return shipping cost will be 
paid by CORE™ Outdoor Power Authorized Service Center, with such 
freight prepaid terms being applicable to only return destinations in the 
contiguous 48 United States of America or Canada as per this limited 
warranty.  CORE™ Outdoor Power products sold within Alaska and Hawaii 
are likely to have a separate limited warranty policy. 
 

7.

 

If upon inspection of the returned product it is determined that the 
product is not covered under this warranty, you will be contacted with 
costs estimates for non-warranty repair work and parts costs, and return 
freight delivery costs as per CORE™ Outdoor Power Authorized Service 
policies and procedures. 
 

You may locate the nearest CORE™ Outdoor Power Authorized Service Center by 
searching our online authorized service center locator at 
WWW.COREOUTDOORPOWER.COM.   
 
Should you require assistance or have questions concerning this CORE™ Outdoor 
Power Warranty Statement, or need assistance in obtaining warranty or 
aftermarket non-warranty repair service, you can contact our Customer Product 
Support Department toll free at 1-855-831-2673 [Monday through Friday, between 
8AM and 5PM, Mountain time], or contact us through the web at 
WWW.COREOUTDOORPOWER.COM. 

 

WARRANTY SERVICE 

Summary of Contents for CPL 410

Page 1: ...line 1 855 831 CORE 2673 Technical questions Warranty or aftermarket service or replacement parts Parts missing from package CORE Outdoor Power 36235 Kerr Dam Rd Polson Montana USA 59860 NOTE This att...

Page 2: ...12 14 Power cell recycling 14 Symbols 15 Know your Power Lok hedge trimmer 16 Available accessories 16 Contents 17 Assembly and operating 18 23 Installing the drive unit on the hedge trimmer attachme...

Page 3: ...ARING PROTECTION This instruction manual includes the following General Safety Rules Specific Safety Rules and Symbols Functional Description Assembly Operation Maintenance Accessories GENERAL SAFETY...

Page 4: ...wear sturdy clothing with long sleeves and long pants Never operate the tool while wearing shorts short sleeve shirt or while shirtless WARNING Always wear non slip safety boots to prevent foot injuri...

Page 5: ...f electrical shock if your body is earthed or grounded Do not expose power tools chargers or Power Cells to rain or wet conditions Water entering the tool chargers or Power Cells will increase the ris...

Page 6: ...caught in moving parts General Power Tool Safety Warnings Power tool use and care Do not force the tool Use the correct tool for the application The correct power tool will do the job better and safer...

Page 7: ...o not provide adequate impact or side shield wrap around penetration protection Ordinary glasses ARE NOT safety glasses To reduce the risk of injury to your face CORE Outdoor General Power Tool Safety...

Page 8: ...hen handling the hedge trimmer WARNING Protect your body Wear durable and snug fitting clothes that allow for freedom of movement WARNING Avoid loose clothing such as scarves neckties jewelry flared o...

Page 9: ...ool idle or unattended or storing the hedge trimmer always carefully fit the protective blade guard over the cutting blades Carry the hedge trimmer by the forward assist handle with the cutting blades...

Page 10: ...rike a foreign object of the hedge trimmer starts making any unusual noise or vibration turn the switches OFF wait for the cutting blades to stop and remove the Power Cell Tighten any loose parts and...

Page 11: ...rimmer is maintained MAINTENANCE STORAGE When the hedge trimmer is being stopped for servicing inspection transport or storage turn the switches OFF wait for the cutting blades to come to a complete s...

Page 12: ...y damage If the housing of the Power Cell breaks cracks swells or is punctured immediately discontinue its use and do not recharge Do not charge or use the Power Cell if it has been dropped or has rec...

Page 13: ...e Power Cell in direct sunlight For air vessel and ground transport purposes Lithium ion Power Cells are classified as Class 9 Hazardous Goods subject to ICAO Technical Instructions and IATA Dangerous...

Page 14: ...r attaining a complete recharge and unplug the charger when not in further use Do not operate the charger if the cord or plug is damaged Have a qualified technician replace the damaged cord and plug i...

Page 15: ...shield Wear hearing protection Wear breathing protection Wear safety gloves Wear safety boots Wear snug fitting clothing SYMBOLS WARNING Some of the following symbols may appear on the Power Lok Hedge...

Page 16: ...r the accessory See chart below WARNING If any part is missing or damaged do not plug the charger into the power source or install the Power Cell in the tool until the missing or damaged part is repla...

Page 17: ...at right CONTENTS POWER LOK HEDGE TRIMMER ATTACHMENT COMPONENTS KEY DESCRIPTION QTY A Hedge trimmer 1 Depending upon the Power Lok TM Hedge Trimmer kit purchased one or more of the following may be in...

Page 18: ...y inserted into the locking collar If it is not fully inserted the electrical connection will not be made and the trimmer attachment will not function properly 3 When the trimmer attachment shaft is f...

Page 19: ...nstructions for charging the Power Cell are packed with the charger Please read all safety warnings and charging instructions MOTOR CONTROL SWITCHES To prevent the hedge trimmer from inadvertently sta...

Page 20: ...start reciprocating the cutting blades NOTE Once the hedge trimmer has started release the HI START button and the hedge trimmer will continue to run 5 To stop the hedge trimmer release the trigger s...

Page 21: ...perator must read the sections of this Owner s Manual entitled GENERAL SAFETY WARNINGS GENERAL POWER TOOL SAFETY WARNINGS SPECIFIC SAFETY RULES POWER CELL CHARGER SAFETY INSTRUCTIONS and SYMBOLS befor...

Page 22: ...out of the tool CARRYING THE HEDGE TRIMMER WARNING Always remove the Power Cell from the hedge trimmer and install the blade guard when transporting it from one location to another even if it is a sh...

Page 23: ...for short periods of time Take a break often to avoid fatigue CUTTING THE HORIZONTAL TOP OF THE HEDGE When cutting the horizontal top of the hedge hold the cutting blades at a 0 10 angle to the top su...

Page 24: ...life of the unit under normal conditions Therefore no further lubrication is required POWER CELL REMOVAL AND PREPARATION FOR RECYCLING To preserve our natural resources please recycle or dispose of Po...

Page 25: ...irs are performed by a qualified technician For more information call the Toll free Helpline at 1 855 831 CORE 2673 Always order by PART NUMBER not by key number Key Part Part Name Quantity 1 CHT 410...

Page 26: ...TRANSFERABLE TO SUBSEQUENT OWNERS Except as provided by applicable law the purchaser assumes the risk of loss or damage during transit and transportation and is responsible for packaging delivery and...

Page 27: ...age under this warranty Furthermore this warranty does NOT cover additional damage to parts or components due to continued use after operational problem or failure occurs Should operational problems o...

Page 28: ...other legislatively imposed fees where applicable Rental Application 90 Day Warranty All products used for rental or lease use will be covered due to a defect in material and workmanship for a period...

Page 29: ...ritten or oral communications related to this product CORE Outdoor Power provides no other warranties for this product The warranty exclusively describes all of CORE Outdoor Power s responsibilities r...

Page 30: ...AND AFTER THE APPLICABLE EXPRESS WRITTEN WARRANTY PERIOD OF THIS WARRANTY CORE OUTDOOR POWER DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A S...

Page 31: ...Cells are restricted and regulated under Dangerous Goods Transport codes and require specialized protective packaging marking labeling and shippers declarations to be safely and legally transported by...

Page 32: ...e CORE GasLess tool without the Power Cell using sufficient packaging materials and place in sturdy outer boxing to prevent damage during transit for warranty service or aftermarket non warranty repai...

Page 33: ...ll be paid by CORE Outdoor Power Authorized Service Center with such freight prepaid terms being applicable to only return destinations in the contiguous 48 United States of America or Canada as per t...

Page 34: ...epairs needed as well These additional repairs may not be obvious to an untrained person or to a person without appropriate analytical testing and repair equipment Secondly concerns assurance the warr...

Page 35: ...City _______________________ State Province __________________ Country circle which applies USA Canada Zip Postal Code ___________ Correspondence mailing address if different from delivery address Str...

Page 36: ...erial Number _______________________________ Type of usage mark with an X Personal Home Use ______ Commercial Institutional Use ______ Rental Tool Use ______ Description of problem with product part A...

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