SAVE A SERVICE CALL
7
SYMPTOM
PROBABLE CAUSE
REMEDY
Door will not operate and:
a) no lights on wall control.
Power point off.
Turn on.
Plug connection loose.
Check the harness connection to
wall control.
Check power plug.
b) SHUTDOWN light on.
Wall Control is in SHUTDOWN mode.
Press SHUTDOWN to turn off.
c) Some lights are flashing.
Refer to page 6.
d) Motor ran but door did not move.
Drive unit DISENGAGED
RE-ENGAGE. See page 3
If lights 6 & 7 flash, press RESET.
If light 2 flashes, press UP.STOP.DOWN
and let the door close fully.
Door operates from wall control but
not from hand transmitter.
Battery in hand transmitter is flat.
Replace battery.
Code not set.
Set code. See page 4.
Transmitter slide switch not in
middle position.
Set slide switch.
Transmitter range varies or is
restricted.
Variations are normal depending on
location and conditions.
See page 2 for correct use.
Battery condition.
Replace as necessary.
Aerial position.
Reposition for maximum range.
Light doesn't operate.
Globe blown.
Check and replace. See page 5.
Door travels too fast.
Power setting may be incorrect.
Call your B&D Dealer.
Door moved upwards a short
distance then closed.
Power has been off.
This is normal sequence
following a power failure, for the unit
to reconfirm its memory.
The door will now operate normally.
Door reverses for no apparent
reason.
This occurs occasionally if the effort
required to operate the door changes
for any reason, such as extreme
changes in weather conditions.
If the problem continues, call your
B&D Dealer.
If problem continues
Door guides damaged.
Repair guides or call your B&D Dealer.
Door reverses off floor.
Controll-A-Door installation problem.
Call your B&D Dealer.
Door roll 'grows large' when closing.
Door not correctly adjusted.
Service door.
Door guides may have excessive
friction.
Clean inside faces of guides.
put oil, grease, sprays of any
kind, polish or talc in the guides.
Do not
Bottom rail weight insufficient.
Call your B&D Dealer.
Door opens on its own.
A neighbour may have the same
transmitter code.
Change your transmitter code and
enter it onto the wall control. See
page 4.
Motor sound changes when the door
is nearly opened.
This is normal on all MPC-3 Controll-A-
Doors on double garage doors.
No cause for concern.
