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6

Relay properties

• 

Relay 1 Power Up State

 and 

Relay 2 Power Up State:

 (Read 

only) Represents the status of the relays if IO Option 

1

3

4

, or 

5

 is selected. The options are 

Restore Last State

Set To OPEN

and 

Set To CLOSED

. The default is 

Restore Last State

.

• 

Relay 1 Status 

and 

Relay 2 Status:

 (Read only) Represents the 

status of the relays if IO Option 

1

3

4

, or 

5

 is selected. 

Actions tab

Buttons located on the 

Actions 

tab allow you to view version and 

diagnostic information and force relay actions. (Relay actions will 

always be shown, regardless of the IO configuration.)
• 

Version Information:

 This action button will display the versions 

of the driver’s Base Template and Template, as well as the 

Boot Loader to the 

Lua Output

 window of the 

Lua

 tab. The 

Log 

Mode

 property does not have to be set to Print to display this 

information to the window.

• 

Diagnostic Information:

 This action button will display the 

following information to the 

Lua Output

 window of the 

Lua

 

tab (the 

Log Mode

 property does not have to be set to Print to 

display this information to the window): device Zigbee MAC 

address, Zigbee mesh PAN id, Template Version, Base Template 

Version, Boot Loader Version, Zigbee Node ID.

• 

Relay 1 Close 

and

 Relay 2 Close: 

These action buttons will 

trigger the corresponding relay to close.

• 

Relay 1 Open 

and

 Relay 2 Open: 

These action buttons will 

trigger the corresponding relay to open.

Troubleshooting

If the device is not working:

•  Reboot the device by disconnecting power, then re-connecting 

power.

•  Check for proper wiring. See the “Wiring Configuration” diagrams.
•  Review the log in the driver’s Lua tab.
•  Restore factory defaults (13 button presses).

Note: 

Un-identifying a device off the Zigbee mesh will cause it to do a 

factory reset. A factory reset reverts all relays to the open state, and 

the settings for Power Up State will revert to 

Restore Last State

. The 

settings are preserved, however, after a power cycle or reboot.

LED diagnostics

The indicated statuses appear during device identification and when 

the ID button is pressed once.

LED

Description

[Green] On

Offline/Waiting for Director

[Yellow] Slow flashing

Scanning

[Blue] On

Join success

[Green] Fast flashing

Join success signal strength=good

[Yellow] Fast flashing

Join success signal strength=adequate

[Red] Fast flashing

Join success signal strength=risk/low

[Red] Medium flashing

Join failed (then returns to offline)

[Green] Slow flashing

Signal strength=good (from Network Tools)

[Yellow] Slow flashing

Signal strength=adequate (from Network Tools)

[Red] Slow flashing

Signal strength=risk/low (from Network Tools)

Button sequences

Functions

# of button presses

Identify

4

Reboot/Reset

15

Reset application defaults

9

Leave mesh, restore factory defaults

13

Signal strength flash LEDs

1

Restoring to previous firmware version

Power off the device (disconnect power).

While holding down the 

ID

 button, reconnect power, and continue 

to press the 

ID

 button until the LED changes from red to white 

(about five seconds).

Release the button. The device will reboot to its previous firmware 

version in about one minute.

Summary of Contents for Zigbee IO C4-Z2IO

Page 1: ...at the device resulting in faster IR control response times Micro USB IR 1 IR 2 Note Y IR cables can be used or IR cables can be spliced together in parallel not in series to increase the number of c...

Page 2: ...failure Relay 1 is wired to pin C1 and pin C2 Relay 2 is wired to pin C3 and pin C4 As a thermistor and humidistat The device contains an integrated thermistor and humidistat as well as a connection f...

Page 3: ...r ZCA EXT10A AC DOTS1 W AC PMT51 W Installing 1 Place the device in a location which ensures the following Easy access to any externally connected wires Zigbee mesh networking efficiency Note Make sur...

Page 4: ...power Although a power adapter is included you may elect to instead connect an alternate 5 24V DC or AC power source to pins Cm PWR Connect DC positive polarity to pin PWR and negative to pin Cm T C1...

Page 5: ...ons include Fahrenheit and Celsius Default is Fahrenheit Local Temperature Read only Shows the most recent reported temperature recorded by the internal thermistor The scale of the temperature is dete...

Page 6: ...g Reboot the device by disconnecting power then re connecting power Check for proper wiring See the Wiring Configuration diagrams Review the log in the driver s Lua tab Restore factory defaults 13 but...

Page 7: ...vice at 866 424 4489 Find other legal resources such as regulatory notices and patent information at snapav com legal 200 00466 E 2021 08 27 DH Copyright 2021 Snap One LLC All rights reserved Snap One...

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