D-2
Appendix D --- Error codes
Software related errors
System Error:
262-51
Description:
Error closing file, corrupted image
Corrective Action.
■
Image size and resolution exceeds file format limitations.
Reduce resolution or image size
System Error:
55-101
Description:
No scanner found.
Corrective Action.
■
Check that the scanner is properly connected and
turned
on.
■
Reboot the system
System Error:
55-121
Description:
Unknown error.
Corrective Action.
■
Restart the system.
System Error:
55-302
Description:
Failed to initialize Basic Calibration.
Corrective Action.
■
Check sheet , pressure rollers and glass plate
■
Clean if needed
System Error:
55-319
Description:
The calibration sheet was not recognized as the right sheet
for this scanner.
Corrective Action.
■
Please check that the correct sheet is being used
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error:
55-351
Description:
CIS Alignment and Stitching Failed.
Corrective Action.
■
Please check sheet.
System Error:
55-503
Description:
Color calibration failed.
Corrective Action:
■
Please clean scanner.
■
Please run application again.
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error:
55-509
Description:
IT8 file is not accessible.
Corrective Action.
■
If you have received a new Calibration Sheet, please
allow application to find reference file over the internet.
■
If problem persists reinstall the software to correct the
issue.
System Error:
55-513
Description:
The IT8 reference file could not be found on the internet.
Corrective Action.
■
Brows to it manually www.contex.com and retrieve the
correct IT8 file
or use standard
System Error:
55-523
Description:
Sheet not recognized.
Corrective Action
.
■
Please clean scanner.
■
Please run application again.
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error:
55-530
Description:
When checking new calibration the result was not within
the
limits
Corrective Action.
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error:
55-611
Description:
Unknown Scanner Status Error
Corrective Action.
■
Reboot system.
Error Codes
Summary of Contents for SD 3600 series
Page 1: ...Technical Service Guide for SD3600 FSM TSG 001 1 3 ...
Page 6: ...vi ...
Page 7: ...Introduction ...
Page 10: ...1 4 Introduction ...
Page 11: ...Design Design ...
Page 14: ...2 8 Design Wiring Diagram ...
Page 18: ...2 12 Design ...
Page 19: ...Troubleshooting Troubleshooting ...
Page 25: ...Part replacement ...
Page 28: ...4 10 Part replacement Identifying parts ...
Page 43: ...Appendix A WIDEsystem service ...
Page 54: ...A 12 Appendix A ...
Page 55: ...Appendix B Firmware download ...
Page 60: ...B 6 Appendix B ...
Page 61: ...Appendix C Scanner Terms Appendix C Scanner Terms ...
Page 69: ...Appendix D Error codes Appendix D Error codes ...
Page 76: ...D 8 Appendix D Error codes ...
Page 77: ...Appendix E Scanner License Appendix E Scanner License ...
