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Warranty Information
A. FACTORY ASSISTANCE
Condux International can provide further advise regarding any problems with the instal-
lation, service, assembly, or disassembly of the Fiber Optic Cable Puller. Call toll free at
1-800-533-2077 (USA and Canada) or 1-507-387-6576 and ask for assistance. The Fiber
Optic Cable Puller can be returned to the factory at any time for service or repair; however,
obtain a Return Material Authorization (RMA) must be obtained from Condux before ship-
ping. Condux will not accept returned items without an RMA.
B. PULLER CALIBRATION
!NOTE:
Calibrate the Condux Fiber Optic Cable Puller regularly to ensure its accuracy. If
the calibration procedures specified in section 11 are not possible at the operator’s loca-
tion, we recommend returning the Cable Puller to Condux International at least once a
year for verification or calibration at the factory.
To return the Condux Fiber Optic Cable Puller to Condux International for verification or cali-
bration, call Condux customer service for a Return Material Authorization (RMA). Ship the
RMA form along with the puller assembly, foot control valve assembly, electronic control box
and capstan to Condux International. We will calibrate and ship the Cable Puller back out
within 48 hours of receipt. There is a nominal charge for this calibration.
C. LIMITED WARRANTY
Condux International, Inc. extends the following warranty to the original purchaser of these
goods for use, subject to the qualifications indicated:
Condux International, Incorporated warrants to the original purchaser for use that the
goods or any component thereof manufactured by Condux International will be free from
defects in workmanship for a period of one year from the date of purchase, provided such
goods are installed, maintained, and used in accordance with Condux’s written instruc-
tions.
Components not manufactured by Condux International but used within the assembly
provided by Condux International are subject to the warranty period as specified by the
individual manufacturer of said component, provided such goods are installed, maintained,
and used in accordance with Condux’s and the original manufacturer’s written instructions.
Condux’s sole liability and the purchaser’s sole remedy for a failure of goods under this
limited warranty, and for any and all claims arising out of the purchase and use of the
goods, shall be limited to the repair or replacement of the goods that do not conform to this
warranty.
To obtain repair or replacement service under the limited warranty, the purchaser must
contact the factory for a Return Material Authorization (RMA). Once obtained, send the
RMA along with the defective part or goods, transportation prepaid, to:
Condux International, Inc.
145 Kingswood Drive
Mankato, MN 56002 USA
THERE ARE NO EXPRESS WARRANTIES COVERING THESE GOODS OTHER THAN
AS SET FORTH ABOVE. THE IMPLIED WARRANTIES OR MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO ONE YEAR
FROM DATE OF PURCHASE.
CONDUX ASSUMES NO LIABILITY IN CONNECTION WITH THE INSTALLATION
OR USE OF THIS PRODUCT, EXCEPT AS STATED IN THIS LIMITED WARRANTY.
CONDUX WILL IN NO EVENT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
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