13
PROBLEM
No remote
operation
The machine is
cutting off
incoming
messages
The machine
beeps during the
recording of my
outgoing
greeting
After a power
outage, greeting
and incoming
messages are
lost
POSSIBLE CAUSE
Unit is in the "OFF" position
Security code not entered
correctly
Remote security code being
used differs from the code
on the bottom of unit
Power to electrical outlet
may be off
Calling from a phone that is
not outputting tone dialing
(rotary, PABX, cellular).
Telephone line is not
connected to wall jack
A 9 volt battery has not
been installed or needs
to be replaced
CORRECTIVE ACTION
Reconnect AC adaptor into wall
outlet or back of unit. Try connecting
to a different wall outlet.
Check to verify if message
counter is lit.
Check to see if electrical outlet
is controlled by a light switch
and power is on.
3 digit remote security code
must be entered after your
greeting.
Press and hold each digit
for more than 1 second.
Record a shorter outgoing
greeting (less than 30
seconds).
The outgoing greeting
you are recording is too
long
The incoming message
is too long
Maximum recording time for
incoming messages is 45 seconds.
Install a fresh, alkaline 9 volt
battery to maintain your
greeting and incoming messages
in the event of a power failure.
Connect telephone line into wall
jack. Try connecting into a
different telephone wall jack.
Try calling your unit from a
different (non-PABX,
non-cellular) phone.
Verify that the remote secutity
code being used matches the
code on the bottom of the unit.
AC adaptor is disconnected
from wall outlet or back of
unit
