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4
2
Troubleshooting
If
you
found
the
router
is
working
improperly
or
stops
responding,
please
read
this
troubleshooting
section
first.
Scenario
Solution
Router
is
not
responding
to
me
when
I
want
to
access
it
by
web
browser
a.
Check
the
connection
of
the
power
cord
and
network
cable
of
this
router.
All
cords
and
cables
should
be
correctly
and
firmly
inserted
into
the
router.
b.
If
all
LEDs
on
this
router
are
off,
check
the
status
of
the
A/C
power
adapter,
and
make
sure
it’s
correctly
powered.
c.
You
must
use
the
same
IP
address
range
which
the
router
uses.
d.
Are
you
using
MAC
or
IP
address
filter?
Try
to
connect
the
router
by
another
computer
and
see
if
it
works;
if
not,
restore
your
router
to
factory
default
settings
(pressing
the
‘reset’
button
for
over
10
seconds).
e.
Set
your
computer
to
obtain
an
IP
address
automatically
(DHCP),
and
see
if
your
computer
can
get
an
IP
address.
f.
Do
a
firmware
upgrade
(if
available)
and
see
if
the
issue
remains.
g.
If
all
above
solutions
don’t
work,
contact
the
place
of
purchase
for
help.
