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Sep 01

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Compuprint PageMaster 450 User Guide

Clearing Paper Jams

Clearing Paper Jams from Area H

Remove any jammed paper found.

Clearing Paper Jams from Tray 1

Pull out Tray 1. Check the paper feed area and carefully pull out any jammed paper found there.

Clearing Paper Jams from Tray 2

Pull out Tray 2. Check the paper feed area and carefully pull out any jammed paper found there.

Clearing Paper Jams from Trays 3, 4 and 5 in the HCF unit

Pull out Tray 3 of the HCF unit. Check the paper feed area and carefully pull out any jammed paper

found there.

Carefully close Tray 3.

Summary of Contents for PageMaster 450

Page 1: ...Sep 01 Compuprint PageMaster 450 User Guide...

Page 2: ...pple Computer Inc Banyan VINES Banyan DEC DECnet LN03 VMS Digital Equipment Corporation Hewlett Packard HP PCL HP GL HP UX LaserJet Hewlett Packard Co IBM PC Token Ring International Business Machines...

Page 3: ...rinter settings Chapter 5 Printer Consumables Cleaning and Maintenance Describes how to handle and replace the EP cartridge replacement of transfer and feed rollers and perfor mance of other steps as...

Page 4: ...D Frequently Used Ethernet Commands This appendix lists some of the most frequently used commands of the Print Server command set More information about the command set including additional options ca...

Page 5: ...Conventions 5 Chapter 1 Unpacking and Installing Your Printer About this Chapter 1 2 Installation Precautions 1 2 Environment 1 2 Space requirements 1 2 Top View of Printer standard configuration 1 3...

Page 6: ...ivers for MacOS 1 19 Printing a Configuration Summary 1 19 Printing a Test Page 1 21 Printing PCL and PostScript Font Lists 1 23 Turning the Printer Off 1 23 Chapter 2 Printer and Options Parts and Fu...

Page 7: ...Duplex Bind in Landscape Orientation 3 10 Paper Paths 3 11 Paper path for standard configuration 3 11 Paper path when options are installed 3 12 Paper Delivery 3 13 Paper output tray 3 14 Face up tra...

Page 8: ...the EP cartridge 5 2 Cautions on storing the EP cartridge 5 2 When to replace the EP cartridge 5 2 Replacing the EP cartridge for standard configuration 5 3 Replacing the EP cartridge when options ar...

Page 9: ...er MBF 6 16 Clearing Paper Jams from the Envelope Feeder 6 16 Control Panel LCD Messages 6 17 Code Class 1 6 18 Code Class 2 6 19 Code Class 3 6 19 Code Class 4 6 20 Code Class 5 6 23 Code Class 6 6 2...

Page 10: ...ocation and Environment Precautions B 3 Fire Smoke and Shock Precautions B 3 Paper Jam Precautions B 4 Regulatory Compliances B 4 Class B Equipment B 4 Class 1 Laser Device and CDRH Compliance B 5 Rad...

Page 11: ...Sep 01 Preface Preface In this Chapter Welcome on page 2 Features on page 2 Standard Configurations on page 3 Manual Conventions on page 5...

Page 12: ...rce and Delivery The printer comes standard with two 500 sheet universal paper cassettes and the Multi Bypass Feeder An optional 2500 sheet High Capacity Feeder HCF Envelope Feeder and Duplexer can be...

Page 13: ...s and one 50 sheet Multi Purpose Bypass Feeder for paper transparencies envelopes and other non standard paper sizes Paper Output One 500 sheet face down tray Interfaces Bidirectional 1284 Parallel Po...

Page 14: ...inter Languages Adobe PostScript 3 and PCL6 Paper Handling Options Duplexer High Capacity Feeder includes one 500 sheet tray and two 1 000 sheet trays Finisher Stapler Unit supports 3 000 sheets offer...

Page 15: ...w to avoid equipment damage process failure or extreme annoyance Pay special attention to these sections and read them fully before operating the printer Compuprint will not be responsible for any pro...

Page 16: ...Sep 01 6 Compuprint PageMaster 450 User Guide Manual Conventions...

Page 17: ...versal paper cassette on page 1 10 Connecting the Parallel Cable on page 1 14 Connecting the Ethernet Cable on page 1 15 Connecting the Power Cord on page 1 15 Turning the Printer On on page 1 17 Sele...

Page 18: ...e printer rest for some time to adjust to the new temperature Do not subject the printer to direct sunlight or a malfunction may result Do not place the printer in a location with high temperature and...

Page 19: ...requirements Top View of Printer standard configuration Measurements in inches mm Top View of Printer when options are installed Measurements in inches mm 14 3 364 42 7 1084 7 9 200 7 9 200 41 7 1060...

Page 20: ...off the exterior carton 2 Remove the four plastic inserts at the base of the shipping container by pulling on the tabs of each insert Plastic inserts should be completely removed 3 Lift the shipping...

Page 21: ...NG 1 This printer is very heavy The weight of the main unit without paper cassette consum ables and paper is about 106 lbs 48kg Never attempt to lift the printer by yourself The printer should always...

Page 22: ...t the procedure in a brightly lit location and complete the installation procedure as quickly as possible within about 5 minutes When the EP cartridge is removed from the printer immediately put it ba...

Page 23: ...tive drum from external light Do not open the drum shutter by hand Never touch the surface of the photosensitive drum For standard configuration 1 Hold the latch and open the upper left cover 2 Remove...

Page 24: ...Cartridge ing the cartridge a noise may be heard when turning on the printer and the EP cartridge may be dam aged 4 Open the front cover as indicated WARNING Never touch the fuser area where a label i...

Page 25: ...ange handle with one hand gently push the cartridge all the way into the printer I 1 Gently pull out the sealing tape in the direction of the arrow NOTE If the tape is pulled out at an angle it may br...

Page 26: ...lose the front cover and the upper left cover NOTE When closing the upper left cover do not use the latch on the cover Instead follow the instruction label on the cover and push the recommended locati...

Page 27: ...onfiguration 2 Prepare a stack of paper Make sure the tops of the sheets are properly aligned NOTE Do not use paper with creases or wrinkles When using special paper fan it before insertion 3 Gently l...

Page 28: ...e all the way until it stops 5 Align the four corners of the paper and place the paper in the cassette The paper should enter easily between the guides Make sure the paper does not get bent upwards by...

Page 29: ...e 1 13 For standard configuration 6 Adjust the side guide to the paper width NOTE Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in a pape...

Page 30: ...correctly otherwise paper may not be transported correctly and may result in a paper jam 9 Insert a correct paper size label into the paper size slot on the cassette then push the cassette all the way...

Page 31: ...t less than 124V 15A Never use extension cords with low capacity or extreme heat or flame may result Consult your dealer on the correct type of extension cord to use Do not damage or modify the extens...

Page 32: ...rint PageMaster 450 Connecting the Power Cord 2 Verify that the power switch of the printer is set to the O off position then insert the plug of the power cord into the AC outlet 3 Connect the power c...

Page 33: ...NOTE While turned on the printer will go into the standby state if it remains idle for a period of time If an error message appears see Control Panel LCD Messages on page 6 17 Selecting a Display Lan...

Page 34: ...lder contains the following subfolders Drivers Folder The Drivers folder contains all of the printer drivers necessary to print from Windows 3 1and 95 98 and Windows NT 3 5 1 and 4 0 and Windows 2000...

Page 35: ...e for the printer These items are available in English German French Italian and Spanish Printing a Configuration Summary Your printer can print a configuration summary that lists the currently select...

Page 36: ...Sep 01 1 20 Compuprint PageMaster 450 Printing a Configuration Summary...

Page 37: ...dy status press MENU the control panel display will read Menu Paper Menu 2 Press PREVIOUS or NEXT until the display reads Menu Functions 3 Press SELECT the display will read Functions Reset Printer 4...

Page 38: ...Sep 01 1 22 Compuprint PageMaster 450 Printing a Test Page...

Page 39: ...lay will read Functions Reset Printer 4 Press NEXT or PREVIOUS until the display reads Functions Print Fonts 5 Press SELECT the display will read Print Fonts PCL Fonts NOTE You may toggle between PCL...

Page 40: ...Sep 01 1 24 Compuprint PageMaster 450 Turning the Printer Off Set the power switch to the 0 position to turn off the printer...

Page 41: ...Sep 01 Chapter 2 Printer and Options Parts and Functions In this Chapter About this Chapter on page 2 2 Main Unit on page 2 2 Options on page 2 6...

Page 42: ...that they are collected properly 3 Operation panel Contains all push buttons LEDs and LCD display controls required for operation of the printer 4 Power switch Serves to turn the printer on and off 5...

Page 43: ...tanding and Navigating the Control Panel Menus for a detailed discussion about using the LCD display and push buttons of the control panel 1 DUPLEXER connector Connects to the optional duplexer 2 OUTP...

Page 44: ...uide Main Unit Controller 1 Optional Network Interfaces 2 Parallel Port 3 Ethernet Reset Switch 4 LED ON 100BaseT Connection active OFF 10BaseT Connection active 5 LED ON Indicates Ethernet connection...

Page 45: ...the toner and the photosensitive drum WARNING The fuser becomes very hot in operation If you have to access the fuser area turn the power off and wait at least 40 minutes before removing the drum car...

Page 46: ...printer with the standard cassette feeders duplexer and face up tray installed 1 Duplexer For printing on both sides of a sheet 2 Duplexer latch Lift to replace the EP cartridge or remove jammed pape...

Page 47: ...ith the envelope feeder installed The above illustration shows the printer with the Finisher Stapler unit installed 5 Envelope feeder The optional envelope feeder can be hold up to about 100 envelopes...

Page 48: ...Sep 01 2 8 Compuprint PageMaster 450 User Guide Options NOTE Additional options such as network interfaces memory DIMMs consumables and user publications are available for your printer...

Page 49: ...supported on page 3 5 Paper Orientation on page 3 6 Long and Short Edge Duplex Binding in Portrait and Landscape Orientations on page 3 9 Paper Paths on page 3 11 Paper Delivery on page 3 13 Adding p...

Page 50: ...as already been printed Wrinkled torn or bent paper Moist or wet paper Curled paper Paper with an electrostatic charge Glued paper Paper with special coating Color paper with surface treatment Paper u...

Page 51: ...0 5 LEF 184 267 Yes Yes B5 LEF 182 257 Yes Yes A3 SEF 420 297 Yes Yes 8 5 x 14 SEF 356 216 Yes Yes 11 x 17 SEF 432 279 Yes Yes Tray 1 Only A5 LEF 148 210 Yes Yes 5 5 x 8 5 LEF 140 216 Yes Yes Paper So...

Page 52: ...rt Edge Feed whereas LEF refers to Long Edge Feed See Paper Orientation on page 3 6 Tray 4 Tray 5 A4 LEF 210 297 Yes Yes 8 5 x 11 LEF 216 280 Yes Yes 7 5 x 10 5 LEF 330 216 Yes Yes B5 LEF 182 257 Yes...

Page 53: ...s SEF refers to Short Edge Feed whereas LEF refers to Long Edge Feed COM 10 ENVELOPE LETTER SEF MEDIA SIZE Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 MBF Env Fdr MEDIA TYPE Tray 1 Tray 2 Tray 3 Tray 4 Tray 5...

Page 54: ...Paper Orientation Paper Orientation in Trays 1 2 or 3 Paper Orientation in Tray 4 Top View of Long Edge Feeds 1 represents duplex printing Top View of Short Edge Feeds Top View of Long Edge Feeds 1 re...

Page 55: ...print PageMaster 450 User Guide 3 7 Paper Orientation in Tray 5 2 represents simplex printing Paper Orientation in Tray 5 Top View of Long Edge Feeds 1 represents duplex printing 2 represents simplex...

Page 56: ...nvelope Orientation in the Bypass Feeder Top View of Short Edge Feeds SEF Top View of Long Edge Feeds LEF 1 represents duplex printing 2 represents simplex printing Top View of Envelope Feeds 1 repres...

Page 57: ...User Guide 3 9 Paper and Envelope Orientation in the Bypass Feeder Long and Short Edge Duplex Binding in Portrait and Landscape Orientations Long Edge Duplex Bind in Portrait Orientation Short Edge Du...

Page 58: ...10 Compuprint PageMaster 450 User Guide Long and Short Edge Duplex Binding in Portrait and Landscape Orientations Long Edge Duplex Bind in Landscape Orientation Short Edge Duplex Bind in Landscape Ori...

Page 59: ...ter in its standard configuration and also when options are installed Paper path for standard configuration 1 The paper is pulled out of a paper cassette or the multi bypass feeder 2 The image is tran...

Page 60: ...Sep 01 3 12 Compuprint PageMaster 450 User Guide Paper Paths Paper path when options are installed Finisher Stapler...

Page 61: ...rred by the photosensitive drum 3 The toner on the paper is fixed by the fuser 4 The paper is output as follows z For face up tray face up z For paper output tray face down z For Finisher Stapler unit...

Page 62: ...Paper output tray The standard output tray enables printouts to emerge facing down It can store up to about 500 sheets of printed paper Face up tray option When installed and selected the face up tray...

Page 63: ...PageMaster 450 User Guide 3 15 Face up tray with the Duplexer option Face up tray with the Duplexer option When installed and selected the face up tray can store up to about 200 sheets of printouts co...

Page 64: ...nt PageMaster 450 User Guide Adding paper to the 500 sheet paper cassette Tray 1 or Tray 2 Finisher Stapler unit option Adding paper to the 500 sheet paper cassette Tray 1 or Tray 2 1 Pull out desired...

Page 65: ...t PageMaster 450 User Guide 3 17 Finisher Stapler unit option 2 Prepare a stack of paper Make sure the tops of the sheets are properly aligned 3 Gently lift up the length guide and slide it all the wa...

Page 66: ...down the gray handle slide the side guide all the way until stops 5 Align the four corners of the paper and place the paper in the cassette The paper should enter easily between the guides Make sure...

Page 67: ...e 3 19 Finisher Stapler unit option 6 Adjust the side guide to the paper width NOTE Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in pape...

Page 68: ...otherwise paper may not be transported correctly and may result in a paper jam 9 Insert a correct paper size label into the paper size slot on Tray 2 then push the cassette all the way back into the...

Page 69: ...1 Finisher Stapler unit option 1 If necessary pull out the extension tray to a length desired for the paper to be loaded 2 Place paper along the right side of the multi bypass feeder 3 Push the paper...

Page 70: ...go into the printer The paper is now ready for use 5 When the paper is no longer required remove it and push back the extension tray if necessary Adding paper to the HCF unit 2500 sheet The HCF unit a...

Page 71: ...aster 450 User Guide 3 23 Tray 3 500 sheet universal paper cassette Tray 3 500 sheet universal paper cassette 1 Pull out Tray 3 until it stops 2 Prepare a stack of paper Make sure the tops of the shee...

Page 72: ...per to the HCF unit 2500 sheet 3 Gently lift up the length guide and slide it all the way until it stops 4 While pressing down the gray handle slide the side guide all the way until it stops If you wi...

Page 73: ...n the four corners of the paper and place the paper in the cassette The paper should enter easily between the guides Make sure the paper does not get bent upwards by the guides NOTE Make sure the pape...

Page 74: ...aper size correctly otherwise paper may not be trans ported correctly and may result in a paper jam CAUTION Make sure the stack is under the retaining clips on both sides Also make sure that the guide...

Page 75: ...er size slot on the cassette then push the cassette all the way back into the printer until it latches Trays 4 and 5 A4 Letter size paper compartment Trays 4 and 5 are designated for printing of A4 or...

Page 76: ...r Guide Adding paper to the HCF unit 2500 sheet 2 Prepare a stack of paper Make sure the tops of the sheets are properly aligned 3 Insert paper into the compartment NOTE Make sure the paper s stack he...

Page 77: ...uide 3 29 Trays 4 and 5 A4 Letter size paper compartment 4 Push Tray 4 back into the printer Loading envelopes into the envelope feeder 1 Prepare a stack of envelopes Make sure the envelopes are not s...

Page 78: ...e envelope weight insert envelopes with the flap side up and the long edges leading first 3 Slide the side guide so that it slightly touches the edges of the envelope stack CAUTION Make sure the envel...

Page 79: ...4 2 Control Panel Features on page 4 2 Navigating the Control Panel Menus on page 4 4 Menu Structure on page 4 6 Paper Menu on page 4 7 Interface Menu on page 4 10 PS Menu on page 4 12 PCL Menu on pa...

Page 80: ...he LCD display shows status and error messages that inform you of the current status of the printer and also displays menus submenus and printer settings when you are in the menu system The display co...

Page 81: ...stem MENU Push this button to enter the menu system NEXT Push this button to move to the next menu submenu or setting within the same level of the menu structure SELECT Push this button to select the...

Page 82: ...ng that you are in the menu system The second line of the display lists the active menu which you can change by pressing the NEXT or PREVIOUS but ton If you press the NEXT button repeatedly the second...

Page 83: ...tton on the control panel 2 Press the NEXT button until the text Paper Menu is shown on the second line of the display 3 Press the SELECT button to enter the paper menu 4 Press the NEXT button until t...

Page 84: ...Banner DHCP Network Frame Delay Out Close PS Menu Print PS Errors Manual Feed TO PCL Menu Orientation Font Source Font Number Pitch Symbol Set Macro Filter Lines Per Page CR Mode LF Mode FF Mode Prin...

Page 85: ...s submenu allows you to change the number of copies printed 1 Numbers 1 999 1 Press NEXT or PREVIOUS to increase or decrease the number of copies printed 2 Press SELECT to save this setting Default So...

Page 86: ...MEDIA TYPE 4 Press SELECT to choose either 5 Press NEXT or PREVIOUS to scroll through the available sizes or types 6 Press SELECT to set a size or type Tray Linking This submenu allows you to turn the...

Page 87: ...ole Punch feature on and off This submenu is only available if the Finisher Stapler is installed Off On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT to save this setting MB...

Page 88: ...ress the SELECT button to enter the interface menu 4 Press the NEXT button to move through the submenus Port Parallel Setup and Network Setup 5 Use the procedures in the following table to access and...

Page 89: ...ctional Delay Out Close Off Interpreter Auto Switch PCL PostScript 3 Format Raw Normal Binary Mode Bidirectional Standard Delay Out Close Off On 1 Press NEXT or PREVIOUS to scroll through the INTERPRE...

Page 90: ...k 1 Setup This submenu allows you to set up the Network interface Interpreter Auto Switch Format Raw Network Channel Netware Network Address IP Address user specified Subnet Mask user specified Defaul...

Page 91: ...en ON print and OFF do not print 2 Press SELECT to save this setting Manual Feed TO This submenu allows you to set the manual feed timeout the number of seconds the printer should wait for a manual fe...

Page 92: ...font source Internal Internal 1 Press NEXT or PREVIOUS to scroll through the available font sources 2 Press SELECT to choose and set a source Font Number This submenu allows you to set the font number...

Page 93: ...rriage return alone or a carriage return and a line feed together CR CR CR CR CR CR LF 1 Press NEXT or PREVIOUS to choose from CR CR or CR CR LF 2 Press SELECT to save this setting LF Mode This submen...

Page 94: ...ameter Values Paper Source MBF Paper Size Executive Paper Source MBF Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 Auto select Paper Size Executive Letter Legal Statement Folio Ledger A6 A5 A4 B5 B4 MonarchEnvel...

Page 95: ...lay messages English English Francais French Deutsch German Italiano Italian Espanol Spanish 1 Press NEXT or PREVIOUS to scroll through the available languages English French Francais German Deutsch I...

Page 96: ...after changing the last digit to save this setting Jam Recovery This submenu allows you to turn jam recovery on or off On On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT t...

Page 97: ...is submenu allows you to set the resolution dpi 600 dpi 300 dpi 600 dpi 1 Press NEXT or PREVIOUS to scroll through the available resolutions 2 Press SELECT to choose and set the dpi Enhancement This s...

Page 98: ...ess to the printer settings that are related to the optional FLASH DIMM Use the following procedure to enter the FLASH Menu 1 Press the MENU button on the control panel 2 Press the NEXT button until t...

Page 99: ...5 Press the SELECT button to enter a submenu Submenus Procedure for Changing Setting Print This selection will read the selected file from FLASH and print it as if it were being received from one of...

Page 100: ...elete the selected disk file or directory from the hard disk To delete an entire directory you must first delete all the files within that directory 1 Press NEXT or PREVIOUS to scroll through the file...

Page 101: ...ype and Level for Tray 4 1 Press NEXT or PREVIOUS to scroll through the media size media type and level settings for Tray 4 2 Press SELECT to view a specific setting Tray 5 optional This submenu allow...

Page 102: ...Sep 01 4 24 Compuprint PageMaster 450 User Guide Status Menu...

Page 103: ...eplacing the EP Cartridge on page 5 2 Replacing the Fuser on page 5 13 Replacing the Transfer Roller on page 5 19 Replacing the Feed Rollers on page 5 20 Cleaning on page 5 26 Daily Maintenance on pag...

Page 104: ...m water and soap If toner gets on your clothing you should immediately try to blow it off with compressed air The drum shutter protects the photosensitive drum from external light Do not open the drum...

Page 105: ...stops Follow the steps described in the following sections to replace the EP cartridge with a new one Be sure to use only the designated EP cartridge Consult your dealer for more information Replacin...

Page 106: ...idge to gently take it out Then hold the handle and completely remove the cartridge Be careful about the toner falling out then wrap the used EP cartridge in its original packing and dispose it proper...

Page 107: ...protective paper sheet from the drum shutter 5 Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside CAUTION Uneven toner distribution may degrade p...

Page 108: ...acing the EP Cartridge 6 Open the front cover as indicated 7 While holding the orange handle with one hand gently push the cartridge all the way into the printer NOTE Do not touch any parts inside the...

Page 109: ...reak possibly rendering the cartridge unusable 9 Close the front cover and the upper left cover The upper left cover can be closed only when the EP cartridge is inside the printer If you have not inst...

Page 110: ...geMaster 450 User Guide Replacing the EP Cartridge Replacing the EP cartridge when options are installed 1 If the duplex printing unit is installed pull on its latch to open it 2 Hold the latch and op...

Page 111: ...le lever on the cartridge to gently take it out Then hold the handle and completely remove the cartridge Be careful about the toner falling out then wrap the used EP cartridge in its original packing...

Page 112: ...ve paper sheet from the drum shutter 6 Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside CAUTION Uneven toner distribution may degrade print qua...

Page 113: ...ted 8 While holding the orange handle with one hand gently push the cartridge all the way into the printer NOTE Do not touch any parts inside the printer Make sure the cartridge is seated properly WAR...

Page 114: ...ndering the cartridge unusable 10 Close the front cover and the upper left cover NOTE The upper left cover can be closed only when the EP cartridge is inside the printer If you have not installed the...

Page 115: ...e duplex printing unit Replacing the Fuser The fuser becomes very hot during operation Never touch the fuser area where a label indicating high temperature is located such as that shown below or else...

Page 116: ...Sep 01 5 14 Compuprint PageMaster 450 User Guide Replacing the Fuser 1 Open the upper left cover 2 Open the front cover...

Page 117: ...r 450 User Guide 5 15 Replacing the EP cartridge when options are installed 3 Loosen the two locking screws indicated You cannot remove them completely 4 Hold the two rings indicated and pull out the...

Page 118: ...p 01 5 16 Compuprint PageMaster 450 User Guide Replacing the Fuser 5 Prepare a new fuser While holding the two rings of the new fuser push into the printer as indicated 6 Tighten the two locking screw...

Page 119: ...screws 8 Using a coin or a flat head screwdriver with a wide blade turning in a counter clockwise direction loosen the two metal fuser shipping screws The two metal fuser shipping screws MUST be remov...

Page 120: ...Sep 01 5 18 Compuprint PageMaster 450 User Guide Replacing the Fuser 9 Completely remove and discard the two metal fuser shipping screws 10 Close the front cover and then the upper left cover...

Page 121: ...idge when options are installed Replacing the Transfer Roller 1 Open the upper left cover 2 Lift up the handles to unlock the transfer roller Never touch the fuser area where a label indicating high t...

Page 122: ...eed Rollers 3 Remove the transfer roller 4 Insert a new transfer roller and press down to hold the roller in place 5 Push the handles to lock the transfer roller in place Replacing the Feed Rollers Af...

Page 123: ...Guide 5 21 Replacing the EP cartridge when options are installed 1 Remove the top cassette from the printer unit 2 While pressing the white tab remove the lower feed roller NOTE Be sure not to remove...

Page 124: ...er 450 User Guide Replacing the Feed Rollers 3 Flip down the cover and remove the upper two rollers with the same steps described earlier 4 While pressing the white tab remove the upper two rollers 5...

Page 125: ...Sep 01 Compuprint PageMaster 450 User Guide 5 23 Tray 5 HCF Unit 6 Inset a new lower feed roller Tray 5 HCF Unit 1 Remove the Tray 3 2 Pull out the Tray 5...

Page 126: ...the Feed Rollers 3 Pull the roller cover towards you 4 While pressing the white tab remove the three feed rollers NOTE Be sure not to remove the coupling behind the feed roller 5 Insert the three new...

Page 127: ...5 25 Tray 4 HCF Unit Tray 4 HCF Unit 1 Pull out the left tray 2 Open the lower left cover Press down the roller cover 3 While pressing the white tab remove the three feed rollers NOTE Be sure not to...

Page 128: ...ter as described below WARNING Before cleaning the printer or performing any other maintenance tasks be sure to turn off the printer and disconnect the power cord from the AC outlet Not doing so may c...

Page 129: ...soft cloth slightly moistened with water For stubborn stains soak the cloth in a mild detergent solution before cleaning Finish by wiping the printer with a soft dry cloth Check the interior of the pr...

Page 130: ...oting and turn off the printer properly Preparing the Printer for a Period of Extended Non Use If the printer will not be used for one week or more perform the following steps WARNING Never touch the...

Page 131: ...eck the interior of the printer 1 Turn off the printer by setting the power switch to the 0 position If any error message or status code appears see Chapter 6 Troubleshooting and turn off the printer...

Page 132: ...per cassette consumables and paper is about 106 lbs Never attempt to lift the printer by yourself The printer should always carried by two persons To carry the printer grasp the four bottom corners fr...

Page 133: ...distance put the printer in its original shipping carton and other packing materials 1 Turn off the printer by setting the power switch to the 0 position If any error message or status code appears se...

Page 134: ...3 Remove any paper from the multi bypass feeder as well as all the paper cassettes Store the paper in a location that is not humid and dusty For more information see Appendix B Safety Notes and Regu l...

Page 135: ...er If the printer is moved with the cartridge inside toner may spill out and soil the printer NOTE Replace the EP cartridge in its original packing material or wrap it in a thick lint free cloth 6 If...

Page 136: ...Sep 01 5 34 Compuprint PageMaster 450 User Guide Relocating the Printer...

Page 137: ...About this Chapter on page 6 2 Solving Printer Power on Problems on page 6 2 Solving Print Quality Problems on page 6 3 Clearing Paper Jams on page 6 6 Control Panel LCD Messages on page 6 17 Etherne...

Page 138: ...ng the printer or performing any other maintenance be sure to turn the printer off O and disconnect the power cord from the AC outlet to prevent the risk of electric shock DESCRIPTION POSSIBLE CAUSE R...

Page 139: ...oad new dry media EP cartridge is old or damaged Replace EP cartridge See Chapter 5 Printer Consumables Cleaning and Maintenance Toner in EP cartridge is low Black dots Print media is outside recommen...

Page 140: ...ack page EP cartridge is old or damaged Replace EP cartridge See Chapter 5 Printer Consumables Cleaning and Maintenance High voltage power supply may be defective Contact Compuprint to arrange for a t...

Page 141: ...5 Printer Consumables Cleaning and Maintenance Print media is moist Remove moist media and load new dry media See Chapter 5 Printer Consumables Cleaning and Maintenance Plotted print Print media is o...

Page 142: ...Print density setting is not appropriate Adjust print density See Chapter 5 Printer Consumables Cleaning and Maintenance EP cartridge is old or damaged Replace EP cartridge See Chapter 5 Printer Consu...

Page 143: ...User Guide 6 7 Clearing Paper Jams from Area A 2 Pull on the latch to open the upper left cover If the optional face up tray is installed instead of the duplexer lift to unhook and remove the face up...

Page 144: ...w If the paper is jammed at the fuser area pull it out carefully without touching the fuser If it becomes difficult to pull out the paper turn the knob continuously in the direction of the arrow until...

Page 145: ...earing Paper Jams from Area A If the paper is jammed at the indicated location pull it out in the direction of the arrow 4 Open the cover inside the duplexer 5 Remove any paper jam found by pulling ou...

Page 146: ...User Guide Clearing Paper Jams 6 Close the cover inside the duplexer 7 Close the duplexer NOTE When closing the duplexer do not use the latch on the cover Instead follow the instruction label on the c...

Page 147: ...r 450 User Guide 6 11 Clearing Paper Jams from Area B 8 Close the duplexer or reinsert the face up tray as appropriate Clearing Paper Jams from Area B 1 Pull on the latch to open the cover to Area B 2...

Page 148: ...splay of the control panel for information about a possible jam in a paper tray Clearing Paper Jams from Area C 1 Pull on the latch to open the cover to Area B 2 Remove any paper jam found 3 If the pa...

Page 149: ...ms from Area E Clearing Paper Jams from Area E Lift the handle of the Stapler Stacker docking cover and remove any jammed paper found Clearing Paper Jams from Area F Open the cover of the Stacker Stap...

Page 150: ...e paper feed area and carefully pull out any jammed paper found there Clearing Paper Jams from Tray 2 Pull out Tray 2 Check the paper feed area and carefully pull out any jammed paper found there Clea...

Page 151: ...PageMaster 450 User Guide 6 15 Clearing Paper Jams from Trays 3 4 and 5 in the HCF unit 2 Pull out Trays 4 and 5 3 Check the paper feed area of Tray 5 and remove any jammed paper found 4 Carefully cl...

Page 152: ...r Jams Clearing Paper Jams from the Multi Bypass Feeder MBF 1 Remove the jammed paper by pull it out in the direction of the arrow as shown 2 Remove all the paper and load the stack again Clearing Pap...

Page 153: ...D Messages LCD messages involving troubleshooting are classified into nine numeric code classes 1 through 9 and an additional alphanumeric class These code classes have no significance to you as a use...

Page 154: ...ay 2 trouble see note 1 Ensure that Tray 2 is loaded correctly and securely closed 1 3 FEED ERROR AREA A TRAY 1 Tray 1 paper misfeed Clear paper misfeed from Tray 1 Area A 1 3 LVPS FAN CALL SERVICE LV...

Page 155: ...REQUIRED ACTION 3 1 NO CARTRIDGE RESET TONER CART Toner cartridge not set correctly Reset Toner Cartridge 3 1 FEED ERROR AREA B TRAY 3 Tray 3 paper misfeed Clear paper misfeed from Tray 3 or Area B 3...

Page 156: ...Clear paper misfeed from Tray 4 Area C or Area B 4 2 FUSER ERROR CALL SERVICE Fuser overheat trouble detected Service Call required 4 2 IRREG PAPER CHECK TRAY 2 Irregular paper in Tray 2 see note 1 En...

Page 157: ...er jam in Area E 4 12 FINISH JAM CLEAR AREA E Paper didn t reach TRANSPORT entry sensor in specified time after passing fuser exit sensor Clear paper jam in Area E 4 13 FINISH JAM CLEAR AREA E TRANSPO...

Page 158: ...r Clear paper jam in Area G 4 42 FINISH JAM CLEAR AREA G Paper did not reach finisher path sensor Open finisher front cover Clear paper jam in Area G 4 46 FINISH JAM CLEAR AREA G Remaining paper detec...

Page 159: ...rom Tray 5 Area C or Area B 5 3 FEED ERROR AREA A AREA B Tray 5 paper misfeed Clear paper misfeed from Tray 5 Area A or Area B 5 4 FEED ERROR AREA C TRAY 5 Tray 5 paper misfeed Clear paper misfeed fro...

Page 160: ...ER OPEN CLOSE COVER C HCF cover C open Close HCF cover C 6 1 TONER EOL REPLACE TONER Toner Cartridge end of life Replace Toner Cartridge 6 1 FEED ERROR CLEAR DUPLEXER Paper misfeed from duplexer Clear...

Page 161: ...CE Cannot Read Write HCF NVM Service Call required 7 4 HCF ERROR CALL SERVICE HCF NVM failure Service Call required 7 7 HCF ERROR CALL SERVICE Communications error between MCU and HCF see note 2 Check...

Page 162: ...ed from or Area A Area B or Tray 2 8 2 PAPER JAM CLEAR DUPLEXER Paper jam in Duplexer Clear paper jam in Duplexer 8 3 TONER CART RESET TONER CART CRUM read write error Reset Toner Cartridge 8 3 FEED E...

Page 163: ...2 CAUSE OF ERROR MESSAGE REQUIRED ACTION 9 1 FEED ERROR CHECK ENVELOPE ENV OUT sensor time out Clear paper misfeed from Envelope Feeder 9 2 FEED ERROR CHECK MBF MBF T A roll 1 sensor time out Clear pa...

Page 164: ...EGAL OR LOAD A4 OR ETC No Paper in Tray 3 Add indicated paper size to Tray 3 PAPER OUT TRAY 4 LOAD LETTER OR LOAD LEGAL OR LOAD A4 OR ETC No Paper in Tray 4 Add indicated paper size to Tray 4 PAPER OU...

Page 165: ...inisher Ethernet Network Interface Troubleshooting This section offers various troubleshooting procedures and technical support advice for the Ethernet net work interface Power Up Troubleshooting Ther...

Page 166: ...b list If an entry does not appear refer to the appropriate host section in this Appendix Use the Monitor Port n Counters command to verify that the counter is incrementing with each job If it is not...

Page 167: ...s name and hardware address must be in this file for the host to answer a RARP request The network interface s name and IP address in the etc hosts file The network interface s name and IP address mu...

Page 168: ...hase or Technical Support as listed in Appendix A When you report a problem please provide the following information Your name and your company name address and phone number Printer model number Print...

Page 169: ...ng DRAM DIMMs FLASH DIMMs and Power on Files In this Chapter About this Chapter on page 7 2 Installing DRAM Memory DIMMS on page 7 2 Installing a FLASH DIMM Module on page 7 5 Using the Power On Files...

Page 170: ...scribes the procedures for installation of DRAM memory DIMMs and FLASH DIMM mod ules Downloading software to the FLASH DIMM module is also discussed in this chapter Installing DRAM Memory DIMMS 1 Ensu...

Page 171: ...l loose and gently pull controller assembly towards you to remove from printer 4 Carefully insert a DRAM DIMM which is compatible with your printer into any available DRAM DIMM slot as shown below Whe...

Page 172: ...Installing DRAM Memory DIMMS 5 Reinstall the controller assembly Once firmly in place push and hand tighten the thumbscrews in a clockwise direction 6 Connect the power cord to the wall outlet 7 Turn...

Page 173: ...MM Module 1 Ensure that the printer power switch is set to the OFF O position 2 Disconnect the power cord from the wall outlet 3 Turn thumbscrews on controller assembly counterclockwise until loose an...

Page 174: ...low When properly seated gently push down on the DIMM until the white braces close onto the ends of the DIMM NOTE To remove the FLASH DIMM pull the white braces away from the ends of the DIMM until th...

Page 175: ...n page 4 20 and DISK Menu on page 4 21 Power on files can contain either PCL or PostScript language content Examples of power on files include soft fonts and macro overlay definitions The FLASH DIMM c...

Page 176: ...8 Compuprint PageMaster 450 User Guide Using the Power On Files Feature NOTE Contact the technical support team at your point of purchase for additional information regarding loading and using power...

Page 177: ...Sep 01 Appendix A General Information About this Appendix on page A 2 Specifications on page A 2 Printable Area on page A 3...

Page 178: ...inting max 46 dB During standby max 36 dB Power requirements 100V type 100 V AC min 90 V max 110 V 50 60 Hz Power consumption During operation max 580 W 110 V type Temperature range for operation 50 t...

Page 179: ...EP cartridge away from CRT disk drive floppy drive or any magnetic objects Keep the EP cartridge out of reach of children To order an EP cartridge contact your point of purchase Printable Area Normal...

Page 180: ...Sep 01 A 4 Compuprint PageMaster 450 User Guide Printable Area...

Page 181: ...Sep 01 Appendix B Safety Notes and Regulatory Compliances In this Chapter About this Appendix on page B 2 Safety Notes on page B 2 Regulatory Compliances on page B 4...

Page 182: ...nce Access to a live machine s interior can cause a shock hazard When the machine is not used over an extended period of time switch it off and unplug it If an unused machine is left connected to a po...

Page 183: ...se Place the machine on a level and sturdy surface that can withstand the machine weight If tilted the machine may fall over and cause injuries The machine weighs about 48kg When carrying the equipmen...

Page 184: ...mes very hot in operation If a paper jam has occurred turn the power off and wait at least 40 minutes before removing the drum cartridge and touching the fuser section When clearing a jammed paper tha...

Page 185: ...me the cause of radio interference Read the instructions for correct handling This regulation applies only to Japan This printer is certified as a Class 1 laser product under the U S Department of Hea...

Page 186: ...t PageMaster 450 User Guide Regulatory Compliances Reorientate the TV and or radio antennas and cables until the interference stops For an outdoor antenna ask your local electrician for support Use co...

Page 187: ...Sep 01 Appendix C Printing Font Summaries In this Chapter About this Appendix on page C 2 Printing a Font Summary on page C 2 PostScript Font Summary on page C 3 PCL Font Summary on page C 7...

Page 188: ...hese steps 1 From the Ready status press MENU the control panel display will read Menu Paper Menu 2 Press PREVIOUS or NEXT until the display reads Menu Functions 3 Press SELECT the display will read F...

Page 189: ...Sep 01 Compuprint Page Master 450 User Guide C 3 PostScript Font Summary...

Page 190: ...Sep 01 C 4 Compuprint Page Master 450 User Guide PostScript Font Summary PostScript Font Summary cont d...

Page 191: ...Sep 01 Compuprint Page Master 450 User Guide C 5 PostScript Font Summary cont d PostScript Font Summary cont d...

Page 192: ...Sep 01 C 6 Compuprint Page Master 450 User Guide PostScript Font Summary PostScript Font Summary cont d...

Page 193: ...Sep 01 Compuprint Page Master 450 User Guide C 7 PostScript Font Summary cont d PCL Font Summary...

Page 194: ...Sep 01 C 8 Compuprint Page Master 450 User Guide PCL Font Summary PCL Font Summary cont d...

Page 195: ...Sep 01 Appendix D Frequently Used Ethernet Commands In this Chapter About this Appendix on page D 2 Server Commands on page D 3 Protocol Commands on page D 6...

Page 196: ...ppendix the NIC is referred to as the Server Commands are divided into Server general Port and Protocol sections Within each section com mands are listed alphabetically Commands may require privileged...

Page 197: ...t prompting for a password DEFINE SERVER IPADDRESS ipaddress Sets the Server s network IP address DEFINE SERVER LOADHOST ipaddress Specifies the TCP IP host from which the Server requests its run time...

Page 198: ...ether the named service can be used to service networks running the specified protocol RTEL applies to TCP IP networks LAT EN DIS NETWARE EN DIS RTEL EN DIS DEFINE SERVICE name option BANNER EN DIS Wh...

Page 199: ...s flash ROM LOGOUT option nothing Logs out the current port the port that issued the command PORT num Logs out the specified port PURGE SERVICE option LOCAL Removes the definitions of all local servic...

Page 200: ...nection attempts DEFINE PROTO LAT option EN DIS Enables or Disables the LAT protocol for the Server DEFINE PROTO NETWARE option EN DIS Enables or Disables the NetWare IPX protocol for the Server DSCON...

Page 201: ...HOST server on page D 3 PURGE PROTO NETWARE ACCESS option ALL Removes all entries from the NetWare access list server Removes entries from the NetWare access list that are related to the specified fil...

Page 202: ...Sep 01 D 8 Compuprint Page Master 450 User Guide Protocol Commands...

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