Compleo eBOX professional Instructions For Use Manual Download Page 10

Compleo eBOX system configuration

Configuration for private use

Technical commissioning and configuration must be 

carried out entirely by an electrician.

 Have the PUK of your 

eBOX at hand for this purpose.

You will find the PUK on the back of these instructions for 

use. 

Keep the PUK and the instructions for use in a safe 

place

 and also pass them on to any subsequent owners of 

the eBOX. 

After technical commissioning by the electrician, you as the 

user can configure, control and manage your eBOX via app.

You have the option of using the app or your 

provider’s app:

Via app

Please download the app from the Apple or 

Google Play Store. You can configure your eBOX in the menu 

item “Charge at home”. Please follow the instructions in the 

app.

Via third-party app

For details on how to use your provider’s app, please contact 

your eBOX dealer.

Configuration for commercial use

Technical commissioning and configuration must be 

carried out entirely by an electrician.

 Use the Compleo 

eCONFIG app for the configuration for commercial use.

You have the option of connecting your eBOX to the 

Compleo backend or a third-party backend of your choice:

Via Compleo backend

With your purchase of the eOPERATE software service, your 

product’s system was automatically configured to your 

specified e-mail address. Please use the eOPERATE portal 

for any configuration and administration. You have received 

the initial password by e-mail. If you no longer have it, you 

can reset your password at eoperate-portal.com.

Via OCPP/third-party backend

Please contact your backend provider if you have any 

questions about the system configuration.

Note

This product contains 
antennas that emit 
electromagnetic fields 
that can interfere 
with other electronic 
devices such as mobile 
phones and medical 
devices when exposed 
to prolonged periods 
of time at intervals 
less than 3.5 cm. If 
prolonged exposure is 
expected, a minimum 
distance of 20 cm is 
recommended to 
avoid interference.

10 | Compleo eBOX system configuration

Would you like to use or eCONFIG? 

Download your app:

Summary of Contents for eBOX professional

Page 1: ...Compleo eBOX professional Instructions for use Generation 3 5...

Page 2: ...on 3 5 builds on the benefits of generation 3 0 Nothing changes for you as a customer The new generation offers you the following additional functions Grid control box integration enables control of t...

Page 3: ...leo eBOX into the Compleo eCLICK 10 Compleo eBOX system configuration 11 Charging process 12 Troubleshooting 14 Specifications 18 Notes 19 Imprint This document might not contain the latest changes to...

Page 4: ...cture must not be used In addition do not use any charging infrastructure that does not comply with the intended use or the conditions specified by the manufacturer or which is not regularly checked I...

Page 5: ...of these instructions The device is intended exclusively for charging electric vehicles with type 2 plugs according to IEC 62196 2 with type 1 plug according to SAE J1772 2009 only possible with alter...

Page 6: ...instructions for use with attached PUK for Bluetooth Compleo eBOX professional Product details 1 Shutter 2 Socket plug compartment 3 Type plate 4 Notes for use 5 LED ring 6 Bluetooth pairing button 7...

Page 7: ...put optional 3b eSMARTMETER input optional 4 Cable clip position for S FTP cable 5 RJ50 Terminal eBOX communication 6 Grid control box connection 7 Shunt release connection 8 LAN 1 RJ45 deactivated 90...

Page 8: ...the circle LEDs Important Make sure that the flat ribbon data cables are not trapped between the eCLICK and eBOX when mounting the eBOX 06 Please continue to hold the eBOX in place with one hand Chec...

Page 9: ...eBOX is mounted on the eCLICK Power on the eCLICK circuit Important Make sure that the eBOX clicks correctly into the eCLICK The locking bracket must be in the final position The grub screw must be fu...

Page 10: ...must be carried out entirely by an electrician Use the Compleo eCONFIG app for the configuration for commercial use You have the option of connecting your eBOX to the Compleo backend or a third party...

Page 11: ...BOX authenticating the charging process charging your vehicle and finally disconnecting your vehicle from the eBOX Please make sure to carefully stow away any firmly connected cables after use steps 1...

Page 12: ...asons Overheating of the eBOX The eBOX automatically reduces the charging power when a temperature limit is exceeded slowing down the charging process temporarily Therefore avoid any direct sunlight o...

Page 13: ...initiate eBOX replacement if necessary Faulty Bluetooth connection Bluetooth pairing button does not light up Error in Bluetooth communication between the eBOX and your smartphone tablet only relevant...

Page 14: ...or areas F1 Housing material Copolymer Storage temperature 30 C to 80 C Weight 3 1 kg without cable 6 4 kg with cable each without eCLICK and without eSMARTMETER Packaging dimensions W x D x H 515 mm...

Page 15: ...11 kW Alternating one phase current 230V AC 32A 7 4 kW or 16A 3 7 kW Plug assembly Without charging cable Type 2 plug assembly as defined under DIN EN 62196 2 with automatic plug locking shutter With...

Page 16: ...tion dependent maximum 4 4 dBi antenna gain With use of private Compleo software services only via WLAN or LAN Authentication Authentication Free charging smartphone app eCHARGE app third party apps v...

Page 17: ...distribution Fault current protection switch type A RCD type A 32A connection ABB F204A 40 0 03 type A 4 pole short time delay operating voltage 230 400V AC 16A connection ABB F204A 25 0 03 type A 4 p...

Page 18: ...K is rated electrical protec tion class I Maintenance repair The eBOX is a maintenance free product It does not contain any reparable parts or components Do not carry out any repair work In case of a...

Page 19: ...duplicated or published in any manner purposing other than the proper use of the eBOX without express written permission of Compleo Charging Technologies GmbH Compleo Charging Technologies GmbH Oberst...

Page 20: ...ms Stra e 15a D 44309 Dortmund Germany servicedesk compleo cs com compleo cs com Technical changes and mistakes excepted 03 2022 UK sales partner Compleo Charging Solutions UK Limited 6th Floor 60 Gra...

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