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Compaq Presario V3000 - Notebook PC, Service Manual

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Compaq Presario V3000 - Notebook PC Service Manual Download Page 51

Troubleshooting

Maintenance and Service Guide

2–27

Flowchart 2.17—Nonfunctioning Device

Done

Any physical

device detected?

Y

N

Unplug the nonfunctioning device from the computer 
and inspect cables and plugs for bent or broken pins 

or other damage.

Reseat 

device.

Clear

CMOS.

Done

Fix or

replace

broken item.

Nonfunctioning

device.

Reattach device.

Close computer,

plug in power,

and reboot.

Device

boots

properly?

Go to

“Flowchart 

2.9—No 

Operating System 

(OS) Loading.”

Device

boots

properly?

Replace hard drive.

Replace diskette 

drive.

Replace NIC.

If integrated NIC,

replace system 

board.

Y

N

Y

N

Summary of Contents for Presario V3000 - Notebook PC

Page 1: ...418333 001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...a trademark owned by its proprietor and used by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for techni...

Page 3: ...on 1 1 Features 1 2 1 2 Resetting the Computer 1 4 1 3 Power Management 1 5 1 4 External Components 1 6 1 5 Design Overview 1 18 2 Troubleshooting 2 1 Setup Utility 2 1 2 2 Using the Setup Utility 2 2 2 3 Setup Utility Menus 2 6 2 4 Troubleshooting Flowcharts 2 9 ...

Page 4: ... 3 6 Cable Kit 3 23 3 7 Miscellaneous 3 24 3 8 Sequential Part Number Listing 3 26 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding ...

Page 5: ...5 7 Memory Module 5 12 5 8 Mini Card Module 5 15 5 9 Optical Drive 5 19 5 10 Keyboard 5 21 5 11 Switch Cover 5 25 5 12 Display Assembly 5 30 5 13 Top Cover 5 42 5 14 TouchPad 5 46 5 15 Wireless Switch Board 5 50 5 16 Modem Module 5 52 5 17 Audio Infrared Board 5 54 5 18 Bluetooth Module 5 56 5 19 USB Board 5 58 5 20 Speaker Assembly 5 60 5 21 System Board 5 62 5 22 ExpressCard Assembly 5 67 5 23 F...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index ...

Page 7: ...cription The Compaq Presario V3000 Notebook PC offers advanced modularity Intel Core Duo and Core Solo processors or AMD Turion 64 Mobile Technology and Mobile AMD Sempron processors and extensive multimedia support Compaq Presario V3000 Notebook PC ...

Page 8: ...pron 3200 1 60 GHz 14 0 inch WXGA 1280 768 TFT display with over 16 7 million colors varying by computer model 120 100 80 60 or 40 GB high capacity hard drive varying by computer model 256 MB DDR synchronous DRAM SDRAM at 667 MHz and 533 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional or Free DOS varying by computer model Full size Windows keyboard with embedd...

Page 9: ...rated microphone select models only Support for the following optical drives DVD CD RW Combo Drive DVD RW R and CD RW Double Layer Combo Drive DVD RW R and CD RW Double Layer Combo Drive with LightScribe Connectors Audio in microphone Audio out headphone Consumer infrared lens Docking select models only ExpressCard External monitor IEEE 1394 digital select models only Memory Reader select models o...

Page 10: ... for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 5 RTC Battery for more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any batteries at this time 6 Turn on the computer All passwords and all...

Page 11: ...t extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...ireless network must already be set up 2 Wireless light Blue An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on Red An integrated wireless device is turned off 3 Consumer infrared lens select models only Links the computer to the HP Remote Control select models only 4 Audio in microphone jack Connects an optional computer headset m...

Page 13: ...de Components Item Component Function 1 Optical drive Reads an optical disc 2 USB ports 2 Connect optional USB devices 3 RJ 11 modem jack Connects a modem cable 4 Power connector Connects an AC adapter 5 Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen ...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the left side of the computer are shown below and described in Table 1 3 Left Side Components ...

Page 15: ...nly one expansion port The term expansion port 3 describes the type of expansion port 4 RJ 45 network jack Connects a network cable 5 USB port Connects an optional USB device 6 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 7 Memory Reader Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Secure Digital Input Output ...

Page 16: ...1 10 Maintenance and Service Guide Product Description The computer keyboard components are shown below and described in Table 1 4 Keyboard Components ...

Page 17: ...Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrows keys Move the cursor around the screen 7 Embedded numeric keypad keys 15 Can be used like the keys on an external numeric keypad 8 num lock key...

Page 18: ...bed in Table 1 5 Top Components Part 1 Table 1 5 Top Components Part 1 Item Component Function 1 Power button When the computer is Off press to turn on the computer On press to enter hibernation In standby briefly press to exit standby in hibernation briefly press to exit hibernation 2 Speakers 2 Produce sound ...

Page 19: ...program Off the media button opens the music program or the Media menu allowing you to select a multimedia program In standby the media button resumes from standby into Windows The media button does not affect the hibernation file or the procedure for restoring from hibernation 4 Volume mute button Mutes and restores speaker sound 5 Volume scroll zone Adjusts volume Slide your finger to the left t...

Page 20: ...1 14 Maintenance and Service Guide Product Description The computer TouchPad components are shown below and described in Table 1 6 TouchPad Components ...

Page 21: ...ointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking 3 TouchPad horizontal scroll zone Scrolls left or right 4 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 5 TouchPad vertical scroll zone Scrolls up or down 6 TouchPad on off button Enables disables the TouchPa...

Page 22: ...he computer are shown below and described in Table 1 7 Bottom Components Table 1 7 Bottom Components Item Component Function 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Optical drive Reads an optical disc 4 Hard drive bay Holds the hard drive ...

Page 23: ...l for the internal fan to cycle on and off during routine operation 6 Memory module compartment Contains the memory module slots 7 Mini Card compartment Holds a wireless LAN device select models only To prevent an unresponsive system and the display of a warning message replace with only a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless device...

Page 24: ...splay ExpressCard Fan Hard drive Keyboard and TouchPad Memory module Mini Card modules ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These co...

Page 25: ... can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load The utility reports information about the computer and provides settings...

Page 26: ...ws and then press f10 while the prompt Press F10 to enter setup is displayed in the lower left corner of the screen 2 Use the arrow keys to select System Configuration Language and then press enter 3 Press f5 or f6 or use the arrow keys to select a language and then press enter to select a language 4 When a confirmation prompt with your preference selected is displayed press enter to save your pre...

Page 27: ...itional navigation and selection information while the Setup Utility is open press f1 Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the pr...

Page 28: ...ns on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Your password security and language settings are not changed when you restore the factory default settings Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the Setup Utilit...

Page 29: ...n follow the instructions on the screen or If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter To close the ...

Page 30: ...cting from the Security Menu Table 2 1 Main Menu Select To Do This System Information View and change the system time and date View identification information about the computer View specification information about the processor memory size system BIOS and keyboard controller version select models only Table 2 2 Security Menu Select To Do This Administrator password Enter change or delete an admin...

Page 31: ...elect models only Enhanced SATA support select models only Enable disable enhanced SATA mode Boot Options Set the following boot options f10 and f12 Delay sec Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM boot Enable disable boot from CD ROM Floppy boot Enable disable boot from Floppy Internal Network Adapter boot Enable disable...

Page 32: ...Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive ...

Page 33: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 34: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 35: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 36: ...up on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart ...

Page 37: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another computer or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 38: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 39: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 40: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 41: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 42: ...king device and power outlet N Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Done Done Y Nonfunctioning docking device Remove computer replace docking device Test replacement docking device with new computer ...

Page 43: ...ocking device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connecti...

Page 44: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 45: ... to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove disc or diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N...

Page 46: ...ding Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on disc or diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 47: ...sage Bootable diskette in drive Install bootable diskette and reboot computer Check diskette for system files Try different diskette Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Go t...

Page 48: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 49: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 50: ...audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement Internal speakers ...

Page 51: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 52: ...Keyboard operating properly Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable Y N Y N Done Done Keyboard operating properly ...

Page 53: ...t operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable Y N Y N Done Done Pointing device operating properly Pointing device operating properly ...

Page 54: ...dem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board Done N N N N Y Y Y Y Network or modem connection working Network or modem connection working ...

Page 55: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 56: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 57: ...defeatured computer models 417077 001 417078 001 3 Power button board includes power button board cable 430475 001 4 Keyboards For use only with computer models using Intel processors Belgium Brazil Denmark France French Canada Germany Greece International Israel Italy Korea Latin America 417068 A41 417068 201 417068 081 417068 051 417068 121 417068 041 417068 151 417068 B31 417068 BB1 417068 061 ...

Page 58: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 59: ...and The United States 417069 161 417069 091 417069 071 417069 031 417069 281 417069 001 5 Top covers include TouchPad For use with full featured computer models For use with defeatured computer models 417091 001 430468 001 6a 6b TouchPad TouchPad bracket 430464 001 TouchPad cable not illustrated 417082 001 7 Speaker assembly 417089 001 Plastics Kit 417074 001 8a 8b 8c 8d Includes ExpressCard slot ...

Page 60: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 61: ...sembly 417112 001 11 System boards For use with computer models using Intel processors PM G72M V for use with full featured computer models GM for use with full featured computer models GMZ for use with defeatured computer models 417035 001 417036 001 417037 001 For use with computer models using AMD processors For use with full featured computer models For use with defeatured computer models 4314...

Page 62: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 63: ... AMD Turion ML 52 1 60 GHz AMD Turion ML 50 1 60 GHz 431846 001 431845 001 Mobile AMD Sempron 3400 1 80 GHz Mobile AMD Sempron 3200 1 60 GHz 431849 001 431484 001 15 Bluetooth module includes Bluetooth module cable 397923 001 16 Fan heat sink assemblies include thermal pads For use with computer models using Intel processors For use on UMA system boards For use on discrete system boards 430463 001...

Page 64: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 65: ...17096 001 20 Batteries 12 cell 8 8 AHr 6 cell 4 0 AHr 417067 001 417066 001 21 Hard drives include frame and connector For use only with computer models using Intel processors 5400 rpm 120 GB 417059 001 For use with all computer models 5400 rpm 120 GB 5400 rpm 100 GB 5400 rpm 80 GB 5400 rpm 60 GB 5400 rpm 40 GB 417059 001 417058 001 417057 001 417056 001 430460 001 22 RTC battery 417076 001 23 Opt...

Page 66: ...3 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 67: ... PC2 4200 533 MHz 1024 MB 512 MB 256 MB 417052 001 417051 001 417050 001 25 Mini Card modules 802 11b g WLAN Mini Card module for use in the countries listed below These countries are categorized as most of the world MOW 1 409407 001 Antigua Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealan...

Page 68: ...3 14 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 69: ...mark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan For use with computer models...

Page 70: ...3 16 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 71: ... for use in the United States and Canada 416377 001 802 11a b g LJ WLAN Mini Card module for use in the ROW countries listed below 416377 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11b g HS WLAN Mini Card module for use in the United States and Canada 416376 001 802 11b g HS WLAN Mini Card module for use in the ROW countries listed below 416376 002 China...

Page 72: ...3 18 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Display Assembly Components Display Assembly Components ...

Page 73: ...1 001 2a 2b Display inverter includes Display inverter bracket 417097 001 3 Wireless antenna transceivers and cables 417107 001 4 14 0 inch WXGA SVA display panel with BrightView 430459 001 5 Display Hinge Kit includes left and right display hinges 417103 001 6 Display Cable Kit includes microphones and cables 430904 001 7 Display lid switch module includes display lid switch module cable 431881 0...

Page 74: ...3 20 Maintenance and Service Guide Illustrated Parts Catalog 3 4 Mass Storage Devices Mass Storage Devices ...

Page 75: ...ude frame and connector 5400 rpm 120 GB 5400 rpm 100 GB 5400 rpm 80 GB 5400 rpm 60 GB 5400 rpm 40 GB 417059 001 417058 001 417057 001 417056 001 430460 001 2 Optical drives DVD CD RW Combo Drive DVD RW R and CD RW Double Layer Combo Drive DVD RW R and CD RW Double Layer Combo Drive with LightScribe 417063 001 417064 001 417065 001 USB digital drive not illustrated 364727 001 ...

Page 76: ...rt Number Information Item Description Spare Part Number Plastics Kit 417074 001 1 2 3 4 Includes Mini Card compartment cover includes 1 captive screw secured by a C clip Hard drive cover includes 2 captive screws secured by C clips Memory module compartment cover includes 2 captive screws secured by C clips ExpressCard slot bezel ...

Page 77: ... 23 3 6 Cable Kit Cable Kit Contents Table 3 5 Cable Kit Spare Part Number Information Item Description Spare Part Number Cable Kit 430474 001 1 2 3 4 Includes LED board cable TouchPad cable USB board cable includes num lock light cable Bluetooth module cable ...

Page 78: ...r cable 407940 001 USB infrared receiver 408483 001 USB travel mouse 309674 001 Wireless laser mouse 430958 001 Screw Kit includes the following screws refer to Appendix A Screw Listing for more information on screw specifications and usage 417109 001 Phillips PM3 0 3 0 screw Phillips PM2 5 9 0 screw Phillips PM2 5 7 0 screw Black Phillips PM2 5 5 0 screw Silver Phillips PM2 5 5 0 screw Phillips P...

Page 79: ...n and Sweden 383496 021 Brazil 383496 201 Canada French Canada Latin America Thailand and the United States 383496 001 Denmark 383496 081 Hong Kong and the United Kingdom 383496 031 Israel 383496 BB1 Italy 383496 061 Korea 383496 AD1 People s Republic of China 383496 AA1 Switzerland 383496 111 Taiwan 383496 AB1 Table 3 6 Spare Parts Miscellaneous not illustrated Continued Description Spare Part Nu...

Page 80: ...and France Germany Greece the Netherlands Norway Portugal Spain and Sweden 383496 031 Power cord for use in Hong Kong and the United Kingdom 383496 061 Power cord for use in Italy 383496 081 Power cord for use in Denmark 383496 111 Power cord for use in Switzerland 383496 201 Power cord for use in Brazil 383496 AA1 Power cord for use in the People s Republic of China 383496 AB1 Power cord for use ...

Page 81: ...ia Indonesia Malaysia Mexico New Zealand 409407 002 802 11b g WLAN Mini Card module for use with computer models using Intel processors in the MOW2 countries listed below Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Leba...

Page 82: ... 412176 001 DVB T TV tuner antenna 416376 001 802 11b g WLAN Mini Card module for use with computer models using AMD processors in the United States and Canada 416376 002 802 11 b g WLAN Mini Card module for use with computer models using AMD processors in the ROW countries listed below China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 416377 001 802 11a b g WLAN Mini Card module for us...

Page 83: ...d computer models using Intel processors 417037 001 GMZ system board for use with defeatured computer models using Intel processors 417041 001 Intel Core Duo T2300 1 66 GHz processor includes thermal pad 417042 001 Intel Core Duo T2400 1 83 GHz processor includes thermal pad 417043 001 Intel Core Duo T2500 2 00 GHz processor includes thermal pad 417044 001 Intel Core Duo T2600 2 16 GHz processor i...

Page 84: ...connector 417057 001 5400 rpm 80 GB hard drive includes frame and connector 417058 001 5400 rpm 100 GB hard drive includes frame and connector 417059 001 5400 rpm 120 GB hard drive for use only with computer models using Intel processors includes frame and connector 417063 001 DVD CD RW Combo Drive 417064 001 DVD RW R and CD RW Double Layer Combo Drive 417065 001 DVD RW R and CD RW Double Layer Co...

Page 85: ...or use only with computer models using Intel processors in Denmark 417068 091 Keyboard for use only with computer models using Intel processors in Norway 417068 101 Keyboard for use in only with computer models using Intel processors Sweden Finland 417068 111 Keyboard for use only with computer models using Intel processors in Switzerland 417068 121 Keyboard for use only with computer models using...

Page 86: ...17068 AB1 Keyboard for use only with computer models using Intel processors in Taiwan 417068 AD1 Keyboard for use only with computer models using Intel processors in Korea 417068 B31 Keyboard for use only with computer models using Intel processors internationally 417068 BB1 Keyboard for use only with computer models using Intel processors in Israel 417069 001 Keyboard for use with computer models...

Page 87: ... use with computer models using AMD processors in Latin America 417069 281 Keyboard for use with computer models using AMD processors in Thailand 417069 AD1 Keyboard for use with computer models using AMD processors in Korea 417069 B31 Keyboard for use with computer models using AMD processors internationally 417074 001 Plastics Kit 417076 001 RTC battery 417077 001 Switch cover for use with full ...

Page 88: ...omputer models 417096 001 Rubber Feet Kit includes computer feet 417097 001 Display inverter 417101 001 Display Plastics Kit for use with full featured computer models includes display bezel microphone and display enclosure 417103 001 Display Hinge Kit includes left and right display hinges 417105 001 Display Screw Kit includes screws and rubber screw covers 417107 001 Wireless antenna transceiver...

Page 89: ...01 Fan heat sink assembly include thermal pads for use on UMA system boards 430464 001 TouchPad 430465 001 Audio infrared board includes audio infrared board cable 430468 001 Top cover for use with defeatured computer models includes TouchPad 430470 001 Base enclosure for use with defeatured computer models 430472 001 Display Plastics Kit for use with defeatured computer models includes display be...

Page 90: ...sing AMD processors 431845 001 AMD Turion ML 50 1 60 GHz processor includes thermal pad 431846 001 AMD Turion ML 52 1 60 GHz processor includes thermal pad 431849 001 Mobile AMD Sempron 3400 1 80 GHz processor includes thermal pad 431851 001 Fan heat sink assembly for use with computer models using AMD processors includes thermal paste and pads 431852 001 Modem module for use with computer models ...

Page 91: ...This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 and P1 screwdrivers Flat bladed screwdriver ...

Page 92: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 93: ...re that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or...

Page 94: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 95: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 96: ...t Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle thes...

Page 97: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 98: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 99: ...ed or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw sizes locations and usage 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number...

Page 100: ...C Battery 0 5 6 Computer Feet 0 5 7 Memory Module 2 loosened to remove the memory module compartment cover 5 8 Mini Card Module 1 loosened to remove the Mini Card module compartment cover 2 removed to remove the Mini Card Ä To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regul...

Page 101: ...y inverter Display hinges Display lid switch module Display panel Wireless antenna transceivers Microphones 6 8 4 4 1 0 2 0 5 13 Top Cover 16 5 14 TouchPad 7 5 15 Wireless Switch Board 2 5 16 Modem Module 2 5 17 Audio Infrared Board 1 5 18 Bluetooth Module 0 5 19 USB Board 1 5 20 Speaker Assembly 4 5 21 System Board 2 5 22 ExpressCard Assembly 4 5 23 Fan Heat Sink Assembly 5 loosened 5 24 Processo...

Page 102: ...re whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery by following these steps a Turn the computer upside down with the front panel toward you Battery Spare Part Number Information 12 cell 8 8 AHr 6 cell 4 0 AHr 417067 001 4...

Page 103: ... b Slide and hold the battery release latch 1 to the left The front edge of the battery disengages from the computer c Lift the front edge of the battery 2 up and swing it back d Remove the battery Removing the Battery Reverse the above procedure to install the battery ...

Page 104: ...uter for disassembly refer to Section 5 3 Hard Drive Spare Part Number Information For use only with computer models using Intel processors 5400 rpm 120 GB 417059 001 For use with all computer models 5400 rpm 100 GB 5400 rpm 80 GB 5400 rpm 60 GB 5400 rpm 40 GB 417058 001 417057 001 417056 001 430460 001 ...

Page 105: ...two Phillips PM2 0 5 0 screws 1 that secure the hard drive cover to the computer 3 Lift the left side of the cover 2 and swing it to the right 4 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 417074 001 Removing the Hard Drive Cover ...

Page 106: ...rocedures 5 Remove the two black Phillips PM2 5 5 0 screws 1 that secure the hard drive to the computer 6 Use the mylar tab 2 to lift the hard drive 3 until it disconnects from the computer 7 Remove the hard drive from the hard drive bay Removing the Hard Drive ...

Page 107: ... Remove the four Phillips PM3 0 3 0 screws 1 that secure the hard drive frame to the hard drive 9 Lift the frame 2 straight up to remove if from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive ...

Page 108: ...tery 1 Prepare the computer for disassembly refer to Section 5 3 2 Remove the hard drive cover Section 5 4 3 Disconnect the RTC battery cable 1 from the system board 4 Remove the RTC battery 2 Replacing the RTC Battery RTC Battery Spare Part Number Information RTC battery 417076 001 ...

Page 109: ...ice Guide 5 11 5 6 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 417096 001 The feet attach to the base enclosure in the locations illustrated below Replacing the Computer Feet ...

Page 110: ...es 5 7 Memory Module 1 Prepare the computer for disassembly refer to Section 5 3 Memory Module Spare Part Number Information PC2 5300 667 MHz 1024 MB 512 MB 256 MB 417055 001 417054 001 417503 001 PC2 4200 533 MHz 1024 MB 512 MB 256 MB 417052 001 417051 001 417050 001 ...

Page 111: ...he memory module compartment cover to the computer 3 Lift the right edge of the memory module compartment cover 2 and then swing it to the left 4 Remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 417074 001 Removing the Memory Module Compartment Cover ...

Page 112: ...to release the memory module The edge of the module opposite the socket rises away from the computer 6 Slide the module 2 away from the socket at an angle Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 113: ...ealand Paraguay Saudi Arabia Taiwan The United States Vietnam 802 11b g WLAN module for use in the MOW 2 countries listed below 409407 002 Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portu...

Page 114: ... for use in the United States and Canada 417377 001 802 11a b g LJ WLAN module for use in the ROW countries listed below 417377 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11a b g HS WLAN module for use in the United States and Canada 417376 001 802 11a b g HS WLAN module for use in the ROW countries listed below 417376 002 China Ecuador Haiti Honduras Pa...

Page 115: ... PM2 0 5 0 screw 1 that secures the Mini Card compartment cover to the computer 3 Lift the right edge of the Mini Card compartment cover 2 and then swing it to the left 4 Remove the Mini Card compartment cover The Mini Card compartment cover is included in the Plastics Kit spare part number 417074 001 Removing the Mini Card Compartment Cover ...

Page 116: ...odule 6 Remove the two Phillips PM2 0 3 0 screws 2 that secure the Mini Card module to the computer The edge of the module opposite the socket rises away from the computer 7 Remove the module 3 by pulling it away from the socket at an angle Mini Card WLAN modules are designed with a notch 4 to prevent incorrect installation into the Mini Card module socket Removing a Mini Card Module Reverse the a...

Page 117: ...ol such as a paper clip into the media tray release hole 2 The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive 3 to the left 5 Remove the optical drive Removing the Optical Drive Optical Drive Spare Part Number Information DVD CD RW Combo Drive DVD RW R and CD RW Double Layer Combo Drive DVD RW R and CD RW Double Layer Combo Drive with...

Page 118: ...cal drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 8 Remove the optical drive 2 Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive ...

Page 119: ...ates 417068 161 417068 091 417068 071 417068 111 417068 031 417068 001 For use only with computer models using Intel processors Belgium Brazil Greece Portugal Saudi Arabia 417068 A41 417068 201 417068 151 417068 131 417068 171 Sweden Finland Taiwan Thailand Turkey 417068 101 417068 AB1 417068 281 417068 141 For use only with computer models using AMD processors Denmark France French Canada Germany...

Page 120: ...d Replacement Procedures 2 Remove the three Phillips PM2 5 7 0 screws that secure the keyboard to the computer Removing the Keyboard Screws 3 Turn the computer display side up with the front panel toward you 4 Open the computer as far as possible ...

Page 121: ...tenance and Service Guide 5 23 5 Slide the keyboard 1 back to release the tabs on the front of the keyboard from the top cover 6 Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest Releasing the Keyboard ...

Page 122: ...cedures 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board Disconnecting the Keyboard Cable 8 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 123: ...5 11 Switch Cover 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 10 3 Close the computer Switch Cover Spare Part Number Information For use with full featured computer models For use with defeatured computer models 417077 001 417078 001 ...

Page 124: ...eplacement Procedures 4 Turn the computer upside down with the front panel toward you 5 Remove the two Phillips PM2 5 9 0 screws 1 and the silver Phillips PM2 5 5 0 screw 2 that secure the switch cover to the computer Removing the Switch Cover Screws ...

Page 125: ...y side up with the front toward you 7 Open the computer as far as possible 8 Disconnect the power button board cable 1 from the system board 9 Release the ZIF connector to which the LED board cable 2 is connected and disconnect the cable from the system board Disconnecting the Switch Cover Cables ...

Page 126: ... 28 Maintenance and Service Guide Removal and Replacement Procedures 10 Lift the front edge of the switch cover 1 to disengage it from the computer 11 Remove the switch cover 2 Removing the Switch Cover ...

Page 127: ...0 screws 1 that secure the board to the switch cover and then remove the power button board 2 13 If it is necessary to replace the LED board cable release the ZIF connector 3 to which the cable is connected and disconnect the cable 4 from the LED board Removing the Power Button Board and LED Board Cable Reverse the above procedure to install the switch cover ...

Page 128: ...2 Disconnect the Mini Card WLAN antenna cables from the Mini Card WLAN module Section 5 8 3 Remove the Phillips PM2 5 9 0 screw that secures the display assembly to the computer Removing the Display Screw Display Assembly Spare Part Number Information 14 0 inch WXGA display assembly includes wireless antenna transceivers and cables 417049 001 ...

Page 129: ...ront toward you 5 Open the display as far as possible 6 Disconnect the following cables 1 Display cable 2 Display lid switch module cable 3 Microphone cable 7 Remove the wireless antenna cables 4 from the hole in the system board Disconnecting the Display and Microphone Cables and Removing the Wireless Antenna Cables ...

Page 130: ...y when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 8 Remove the five Phillips PM2 5 7 0 screws 1 that secure the display assembly to the computer 9 Remove the display assembly 2 Removing the Display Assembly ...

Page 131: ...rubber screw covers 3 Eight Phillips PM2 5 7 0 screws There are two different sizes of display bezel rubber screw covers The thicker covers 2 should be installed in the bottom center screw holes The display rubber screw covers are included in the Display Screw Kit spare part number 417105 001 Removing the Display Bezel Screws ...

Page 132: ...of the display bezel until the bezel disengages from the display enclosure 12 Remove the display bezel 3 Removing the Display Bezel Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit For use with full featured computer models For use with defeatured computer models Includes Display bezel Display enclosure 430472 001 417101 001 ...

Page 133: ...screws 1 that secure the inverter to the display enclosure 14 Remove the inverter 2 from the display enclosure 15 Disconnect the display cable 3 and the backlight cable 4 from the display inverter Removing the Display Inverter Display Assembly Subcomponents Spare Part Number Information Display inverter 417097 001 ...

Page 134: ... Service Guide Removal and Replacement Procedures 16 Remove the two black Phillips PM2 5 5 0 screws 1 that secure the inverter to the inverter bracket 17 Remove the inverter 2 from the bracket Removing the Display Inverter ...

Page 135: ...hillips PM2 5 5 0 screw 1 that secures each hinge to the display enclosure 19 Slide the hinges 2 back to release them from the display enclosure 20 Remove the display hinges 3 Removing the Display Hinges Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit 417103 001 ...

Page 136: ...he black Phillips PM2 5 5 0 screw 1 that secures the display lid switch module to the display enclosure 22 Remove the display lid switch module 3 Removing the Display Lid Switch Module Display Assembly Subcomponents Spare Part Number Information Display lid switch module 431881 001 ...

Page 137: ...Maintenance and Service Guide 5 39 23 Remove the display panel from the display enclosure Removing the Display Panel Display Assembly Subcomponents Spare Part Number Information 14 0 inch WXGA SVA display panel with BrightView 430459 001 ...

Page 138: ...ers to the display enclosure 25 Remove the wireless antenna cables from the clips 2 built in to the left and right sides of the display enclosure 26 Detach the wireless antenna transceivers 3 from the display enclosure 27 Remove the wireless antenna cables 4 Removing the Wireless Antenna Transceivers and Cables Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceiv...

Page 139: ...ace the microphones and cables release the retention tabs 1 built in to the display enclosure lining that secure the microphones and cables to the display enclosure 29 Remove the microphones from the clips 2 in the display enclosure 30 Remove the microphone cables 3 from the display enclosure Removing the Microphones Reverse the above procedure to reassemble and install the display assembly ...

Page 140: ...ion 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 2 Remove the six Phillips PM2 5 9 0 screws 1 and the Phillips PM2 5 7 0 screw 2 that secure the top cover to the computer Removing the Top Cover Screws Part 1 Top Cover Spare Part Number Information Top cover include TouchPad 417091 001 ...

Page 141: ...acement Procedures Maintenance and Service Guide 5 43 3 Remove the two Phillips PM2 0 3 0 screws 1 and the four Phillips PM2 0 4 0 screws 2 that secure the top cover to the computer Removing the Top Cover Screws Part 2 ...

Page 142: ...al and Replacement Procedures 4 Turn the computer right side up with the front toward you 5 Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board Disconnecting the TouchPad Cable ...

Page 143: ...the two Phillips PM2 0 4 0 screws 1 and the Phillips PM2 5 9 0 screw 2 that secure the top cover to the computer Removing the Top Cover Screws Part 3 7 Lift up the front edge of the top cover and remove it Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 144: ... 5 3 and remove the following components Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 TouchPad Spare Part Number Information TouchPad TouchPad bracket 430464 001 TouchPad cable 417082 001 ...

Page 145: ...nd Replacement Procedures Maintenance and Service Guide 5 47 2 Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the TouchPad board Removing the TouchPad Cable ...

Page 146: ...e Phillips PM2 0 3 0 screws 1 that secure the TouchPad bracket to the top cover 4 Remove the TouchPad bracket 2 and TouchPad board 3 from the top cover When removing the TouchPad bracket and TouchPad board make note of the location of the TouchPad button actuators 4 Removing the TouchPad ...

Page 147: ...ervice Guide 5 49 5 Remove the two Phillips PM2 0 2 0 screws 1 that secure the TouchPad board to the TouchPad bracket 6 Remove the TouchPad board 2 from the TouchPad bracket Removing the TouchPad Board Reverse the above procedure to install the TouchPad ...

Page 148: ... and remove the following components Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Wireless Switch Board Spare Part Number Information Wireless switch board includes wireless switch board cable 417092 001 ...

Page 149: ... wireless switch board cable 1 from the system board 3 Remove the two Phillips PM2 0 3 0 screws 2 that secure the wireless switch board to the computer 4 Remove the wireless switch board 3 Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board ...

Page 150: ...omponents Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Modem Module Spare Part Number Information For use with computer models using Intel processors For use with computer models using AMD processors 417083 001 431852 001 ...

Page 151: ... from the modem module 3 Remove the two Phillips PM2 0 4 0 screws 2 that secure the modem module to the system board 4 Lift up on the front of the modem module 3 to disconnect it from the system board 5 Remove the modem module Removing the Modem Module Reverse the above procedure to install the modem module ...

Page 152: ...3 and remove the following components Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Audio Infrared Board Spare Part Number Information Audio infrared board includes audio infrared board cable 430465 001 ...

Page 153: ...the system board 3 Remove the silver Phillips PM2 5 5 0 screw 2 that secures the audio infrared board to the computer 4 Lift the rear edge of the audio infrared board 3 and swing it forward until the audio connectors disengage from the base enclosure 5 Remove the audio infrared board 4 Removing the Audio Infrared Board Reverse the above procedure to install the audio infrared board ...

Page 154: ...the following components Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Audio infrared board Section 5 17 Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 397923 001 ...

Page 155: ...cedures Maintenance and Service Guide 5 57 2 Disconnect the Bluetooth module cable 1 from the system board 3 Remove the Bluetooth module 2 Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module ...

Page 156: ... Section 5 3 and remove the following components Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 USB Board Spare Part Number Information USB board includes USB board cable 417085 001 ...

Page 157: ...he system board 3 Remove the silver Phillips PM2 5 5 0 screw 2 that secures the USB board to the computer 4 Lift the USB board 3 straight up to remove it from the computer 5 Remove the num lock light 4 from the clip in the base enclosure Removing the USB Board Reverse the above procedure to install the USB board ...

Page 158: ...ection 5 3 and remove the following components Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 USB board Section 5 19 Speaker Assembly Spare Part Number Information Speaker assembly 417089 001 ...

Page 159: ...the speaker cable 1 from the system board 3 Remove the four Phillips PM2 5 4 0 screws 2 that secure the speakers to the computer 4 Lift the speakers 3 straight up to remove them from the computer Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly ...

Page 160: ...Section 5 22 Fan heat sink assembly Section 5 23 Processor Section 5 24 System Board Spare Part Number Information For use only with computer models using Intel processors PM G72M V for use with full featured computer models using Intel processors GM for use with full featured computer models using Intel processors GMZ for use with defeatured computer models using Intel processors 417035 001 41703...

Page 161: ...g components Hard drive Section 5 4 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Wireless switch board Section 5 15 Audio infrared board Section 5 17 Bluetooth module Section 5 18 USB board Section 5 19 2 Turn the top cover right side up with the front toward you ...

Page 162: ...uide Removal and Replacement Procedures 3 Disconnect the power connector cable 1 from the system board 4 Remove the two black Phillips PM2 5 5 0 screws 2 that secure the system board to the top cover Removing the System Board Screws ...

Page 163: ...optical drive connector 1 to lift the right side of the system board until it rests at an angle 6 Slide the system board 2 to the right until the connectors on the left side of the system board disengage from the base enclosure 7 Remove the system board 3 Removing the System Board ...

Page 164: ...l in the base enclosure 9 Remove the modem connector 2 from the clips in the base enclosure Removing the Modem Cable 10 If it is necessary to replace the power connector cable remove the power connector from the clips in the base enclosure Removing the Power Connector Cable Reverse the above procedure to install the system board modem cable and power connector cable ...

Page 165: ...l drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Wireless switch board Section 5 15 Audio infrared board Section 5 17 Bluetooth module Section 5 18 USB board Section 5 19 System board Section 5 21 2 Turn the system board upside down with the front toward you ExpressCard Assembly Spare Part Number Information ExpressCard assemb...

Page 166: ...ft the insulation material 1 from the system board to expose the ExpressCard assembly rear screws 4 Remove the two Phillips PM2 0 4 0 screws 2 and the two Phillips PM2 0 8 0 screws 3 that secure the ExpressCard assembly to the system board Removing the Fan Heat Sink Assembly ...

Page 167: ...nce and Service Guide 5 69 5 Turn the system board right side up with the front toward you 6 Remove the ExpressCard assembly from the system board Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly ...

Page 168: ... 4 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 System board Section 5 21 Fan Heat Sink Assembly Spare Part Number Information For use with computer models using Intel processors For use on UMA system boards For use on discrete system boards 430463 001 417081 001 For use with computer models using AMD processors 4318...

Page 169: ...emoval and Replacement Procedures Maintenance and Service Guide 5 71 2 Turn the computer upside down with the front toward you 3 Disconnect the fan cable from the system board Disconnecting the Fan Cable ...

Page 170: ...apply only to computer models using Intel processors 4 Loosen the four Phillips PM2 0 13 0 screws 1 and the Phillips PM2 0 9 0 screw 2 that secure the fan heat sink assembly to the system board 5 Remove the fan heat sink assembly 3 from the system board Removing Fan Heat Sink Assembly ...

Page 171: ... apply only to computer models using AMD processors 6 Loosen the Phillips PM2 0 9 0 screw 1 and the four Phillips PM2 0 13 0 screws 2 that secure the fan heat sink assembly to the system board 7 Remove the fan heat sink assembly 3 from the system board Removing Fan Heat Sink Assembly ...

Page 172: ...ghly cleaned from the surfaces of the fan heat sink assembly 1 and 3 video memory chip 2 and processor 4 each time the fan heat sink assembly is removed Thermal pads should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads are included with all fan heat sink assembly system board and processor spare part kits Replacing the Thermal Pads ...

Page 173: ...the fan heat sink assembly 1 and 3 video memory chip 2 and processor 4 each time the fan heat sink assembly is removed Thermal pads should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads are included with all fan heat sink assembly system board and processor spare part kits Replacing the Thermal Pads Reverse the above procedure to install the fan heat sin...

Page 174: ...dels using Intel processors The fan heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan heat sink assembly The fan heat sink assembly mounting bracket is available using spare part number 417114 001 Removing the Fan Heat Sink Assembly Mounting Bracket ...

Page 175: ...n heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan heat sink assembly The fan heat sink assembly mounting bracket is available using spare part number 417114 001 Removing the Fan Heat Sink Assembly Mounting Bracket Reverse the above procedure to install the fan heat sink assembly ...

Page 176: ...oth module Section 5 18 USB board Section 5 19 System board Section 5 21 Fan heat sink assembly Section 5 23 Processor Spare Part Number Information Intel Core Duo T2600 2 16 GHz Intel Core Duo T2500 2 00 GHz Intel Core Duo T2400 1 83 GHz Intel Core Duo T2250 1 73 GHz Intel Core Duo T2300 1 66 GHz Intel Core Duo T2050 1 60 GHz 417044 001 417043 001 417042 001 430455 001 417041 001 430454 001 Intel...

Page 177: ...ntel processors 2 Turn the processor locking screw 1 one half turn counterclockwise until you feel a click 3 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Removing the Processor ...

Page 178: ... processor locking screw 1 one half turn counterclockwise until you feel a click 5 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install a processor ...

Page 179: ... 41 kg 5 31 lb Stand alone power requirements Operating voltage Operating current 18 5 V dc 19 0 V dc 3 5 A or 4 74 A Temperature Operating Nonoperating 10 C to 35 C 20 C to 60 C 50 F to 95 F 4 F to 140 F Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Maximum altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to...

Page 180: ...dom Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Table 6 1 Computer Continued ...

Page 181: ...83 cm 35 56 cm 11 0 in 8 2 in 14 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1280 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 40 horizontal 20 40 vertical typical ...

Page 182: ...c ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 234 433 260 195 363 650 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity...

Page 183: ... Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 117 210 240 78 140 160 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Acces...

Page 184: ...Li Ion Battery Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 185: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 186: ... 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 5 DVD CD RW Combo Drive Continued ...

Page 187: ...VD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 188: ...2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 6 DVD RW R and CD RW Dou...

Page 189: ...ide 6 11 Table 6 7 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned ...

Page 190: ...ax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 USB UHCI controller 24C2 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11 USB EHCI controller 24CD USB UHCI controller 24C4 USB UHCI controller 24C7 Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller ...

Page 191: ...PCI to USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ20 TI 6411 PCIxx21 x515 Cardbus Controller IRQ20 TI OHCI Compliant IEEE 1394 Host Controller IRQ21 TI Integrated PCIxx21 FlashMedia Controller IRQ21 Broadcom 802 11b g WLAN IRQ21 Microsoft ACPI compliant system IRQ22 Realtek RTL8100CL Family PCI fast Ethernet Controller IRQ23 SDA Sta...

Page 192: ...tem speaker 0x00000062 0x00000062 Microsoft ACPI Compliant Embedded Controller 0x00000064 0x00000064 Quick Launch Buttons 0x00000066 0x00000066 Microsoft ACPI Compliant Embedded Controller 0x00000070 0x00000071 System CMOS real time clock 0x00000072 0x00000073 System board resources 0x00000080 0x0000008F Direct memory access controller 0x00000092 0x00000092 System board resources 0x000000A0 0x0000...

Page 193: ...N Xpress 200 Series 0x000003C0 0x000003DF PCI standard PCI to PCI bridge 0x000003C0 0x000003DF ATI MOBILITY RADEON Xpress 200 Series 0x000003F6 0x000003F6 Primary IDE Channel 0x0000040B 0x0000040B System board resources 0x000004D0 0x000004D1 System board resources 0x000004D6 0x000004D6 System board resources 0x00000530 0x00000537 System board resources 0x00000870 0x0000087F System board resources ...

Page 194: ...s 0x00008000 0x0000805F System board resources 0x00008100 0x000081FF System board resources 0x00008400 0x0000840F ATI SMBus 0x00008410 0x0000841F Standard Dual Channel PCI IDE Controller 0x00009000 0x00009FFF PCI standard PCI to PCI bridge 0x00009000 0x00009FFF ATI MOBILITY RADEON Xpress 200 Series 0x0000A000 0x0000A0FF Realtek RTL8139 810x Family Fast Ethernet NIC 0x0000F000 0x0000FFFF PCI standa...

Page 195: ...FFF Standard OpenHCD USB Host Controller 0xD4001000 0xD4001FFF Standard OpenHCD USB Host Controller 0xD4002000 0xD4002FFF Standard Enhanced PCI to USB Host Controller 0xD4003000 0xD40033FF ATI SMBus 0xFFF80000 0xFFFFFFFF System board 0xE0000000 0xE03FFFFF System board 0xE0000000 0xE03FFFFF System board resources 0x0000 0x0FFF System board 0xD4208000 0xD42087FF Texas Instruments OHCI Compliant IEEE...

Page 196: ...d Compliant SD Host Controller 0xD4209400 0xD42094FF Realtek RTL8139 810x Family Fast Ethernet NIC 0xD4003400 0xD40034FF Conexant AC Link Audio 0xD4003800 0xD40038FF SoftV90 Data Fax Modem with SmartCP 0xFEC00000 0xFEC00FFF System board resources 0xFEE00000 0xFEE00FFF System board resources 0xA0000 0xBFFFF PCI bus 0xA0000 0xBFFFF PCI standard PCI to PCI bridge 0xA0000 0xBFFFF ATI MOBILITY RADEON X...

Page 197: ... in this appendix are available in the Screw Kit spare part number 417109 001 and the Display Screw Kit spare part number 417105 001 Phillips PM3 0 3 0 Screw Locations Table A 1 Phillips PM3 0 3 0 Screw Color Qty Length Thread Head Width Silver 4 3 0 mm 3 0 mm 4 0 mm Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 5 4 mm ...

Page 198: ...1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 2 Two screws that secure the memory module compartment cover to the computer screws are captured on the cover by C clips documented in Section 5 7 3 One screw that secures the Mini Card compartment cover to the computer screw is captured on the cover by a C clip docum...

Page 199: ...e A 3 Black Phillips PM2 5 5 0 Screw Locations Table A 3 Black Phillips PM2 5 5 0 Screw Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the hard drive to the computer documented in Section 5 4 mm ...

Page 200: ...ips PM2 5 5 0 Screw Locations Table A 3 Black Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the display inverter bracket to the display assembly documented in Section 5 12 mm ...

Page 201: ...ips PM2 5 5 0 Screw Locations Table A 3 Black Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the display inverter to the display inverter bracket documented in Section 5 12 mm ...

Page 202: ...Phillips PM2 5 5 0 Screw Locations Table A 3 Black Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the display hinges to the display assembly documented in Section 5 12 mm ...

Page 203: ...ps PM2 5 5 0 Screw Location Table A 3 Black Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the display lid switch module to the display enclosure documented in Section 5 12 mm ...

Page 204: ... PM2 5 5 0 Screw Locations Table A 3 Black Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the wireless antenna transceivers to the display enclosure documented in Section 5 12 mm ...

Page 205: ...lack Phillips PM2 5 5 0 Screw Locations Table A 3 Black Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the system board to the computer documented in Section 5 21 mm ...

Page 206: ... Listing Phillips PM2 0 3 0 Screw Locations Table A 4 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 15 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Mini Card module to the computer documented in Section 5 8 mm ...

Page 207: ...hillips PM2 0 3 0 Screw Locations Table A 4 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 15 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 mm ...

Page 208: ... Phillips PM2 0 3 0 Screw Locations Table A 4 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 15 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the power button board to the switch cover documented in Section 5 11 mm ...

Page 209: ...e A 13 Phillips PM2 0 3 0 Screw Locations Table A 4 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 15 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 13 mm ...

Page 210: ...isting Phillips PM2 0 3 0 Screw Locations Table A 4 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 15 3 0 mm 2 0 mm 4 0 mm Where used 5 screws that secure the TouchPad to the top cover documented in Section 5 14 mm ...

Page 211: ... Phillips PM2 0 3 0 Screw Locations Table A 4 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 15 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the wireless switch board to the computer documented in Section 5 15 mm ...

Page 212: ...w Listing Phillips PM2 5 7 0 Screw Location Table A 5 Phillips PM2 5 7 0 Screw Color Qty Length Thread Head Width Black 18 7 0 mm 2 5 mm 4 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 mm ...

Page 213: ...de A 17 Phillips PM2 5 7 0 Screw Locations Table A 5 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 18 7 0 mm 2 5 mm 4 0 mm Where used 3 screws that secure the keyboard to the computer documented in Section 5 10 mm ...

Page 214: ...ing Phillips PM2 5 7 0 Screw Locations Table A 5 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 18 7 0 mm 2 5 mm 4 0 mm Where used 5 screws that secure the display assembly to the computer documented in Section 5 12 mm ...

Page 215: ... Phillips PM2 5 7 0 Screw Locations Table A 5 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 18 7 0 mm 2 5 mm 4 0 mm Where used 8 screws that secure the display bezel to the display assembly documented in Section 5 12 mm ...

Page 216: ...isting Phillips PM2 5 7 0 Screw Location Table A 5 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 18 7 0 mm 2 5 mm 4 0 mm Where used One screw that secures the top cover to the computer documented in Section 5 13 mm ...

Page 217: ...Guide A 21 Phillips PM2 5 9 0 Screw Locations Table A 6 Phillips PM2 5 9 0 Screw Color Qty Length Thread Head Width Black 10 9 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the switch cover to the computer documented in Section 5 11 mm ...

Page 218: ...ng Phillips PM2 5 9 0 Screw Location Table A 6 Phillips PM2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 10 9 0 mm 2 5 mm 4 0 mm Where used One screw that secures the display assembly to the computer documented in Section 5 12 mm ...

Page 219: ...e A 23 Phillips PM2 5 9 0 Screw Locations Table A 6 Phillips PM2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 10 9 0 mm 2 5 mm 4 0 mm Where used 6 screws that secure the top cover to the computer documented in Section 5 13 mm ...

Page 220: ...isting Phillips PM2 5 9 0 Screw Location Table A 6 Phillips PM2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 10 9 0 mm 2 5 mm 4 0 mm Where used One screw that secures the top cover to the computer documented in Section 5 13 mm ...

Page 221: ...25 Silver Phillips PM2 5 5 0 Screw Location Table A 7 Silver Phillips PM2 5 5 0 Screw Color Qty Length Thread Head Width Silver 3 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the switch cover to the computer documented in Section 5 11 mm ...

Page 222: ... Phillips PM2 5 5 0 Screw Location Table A 7 Silver Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Silver 3 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the audio infrared board to the computer documented in Section 5 17 mm ...

Page 223: ...Silver Phillips PM2 5 5 0 Screw Location Table A 7 Silver Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Silver 3 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the USB board to the computer documented in Section 5 19 mm ...

Page 224: ...rew Listing Phillips PM2 0 4 0 Screw Locations Table A 8 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Black 10 4 0 mm 2 5 mm 4 0 mm Where used 4 screws that secure the top cover to the computer documented in Section 5 13 mm ...

Page 225: ...e A 29 Phillips PM2 0 4 0 Screw Locations Table A 8 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 10 4 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 13 mm ...

Page 226: ...sting Phillips PM2 0 4 0 Screw Locations Table A 8 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 10 4 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the modem module to the computer documented in Section 5 16 mm ...

Page 227: ...Phillips PM2 0 4 0 Screw Locations Table A 8 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 10 4 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the ExpressCard assembly to the system board documented in Section 5 22 mm ...

Page 228: ...sting Phillips PM2 0 2 0 Screw Locations Table A 9 Phillips PM2 0 2 0 Screw Color Qty Length Thread Head Width Silver 2 2 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the TouchPad board to the TouchPad bracket documented in Section 5 14 mm ...

Page 229: ...ide A 33 Phillips PM2 5 4 0 Screw Locations Table A 10 Phillips PM2 5 4 0 Screw Color Qty Length Thread Head Width Black 4 4 0 mm 2 5 mm 4 0 mm Where used 4 screws that secure the speaker assembly to the computer documented in Section 5 20 mm ...

Page 230: ...ting Phillips PM2 0 8 0 Screw Locations Table A 11 Phillips PM2 0 8 0 Screw Color Qty Length Thread Head Width Black 2 8 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the ExpressCard assembly to the system board documented in Section 5 22 mm ...

Page 231: ... Screw Locations Table A 12 Phillips PM2 0 13 0 Spring Loaded Shoulder Screw Color Qty Length Thread Head Width Silver 8 13 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the fan heat sink assembly to the system board on computer models using Intel processors documented in Section 5 23 mm ...

Page 232: ...ew Locations Table A 12 Phillips PM2 0 13 0 Spring Loaded Shoulder Screw Continued Color Qty Length Thread Head Width Silver 8 13 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the fan heat sink assembly to the system board on computer models using AMD processors documented in Section 5 23 mm ...

Page 233: ... Screw Location Table A 13 Phillips PM2 0 9 0 Spring Loaded Shoulder Screw Color Qty Length Thread Head Width Silver 2 9 0 mm 2 0 mm 4 0 mm Where used One screw that secures the fan heat sink assembly to the system board on computer models using Intel processors documented in Section 5 23 mm ...

Page 234: ...ew Location Table A 13 Phillips PM2 0 9 0 Spring Loaded Shoulder Screw Continued Color Qty Length Thread Head Width Silver 2 9 0 mm 2 0 mm 4 0 mm Where used One screw that secures the fan heat sink assembly to the system board on computer models using AMD processors documented in Section 5 23 mm ...

Page 235: ... system and software programs to factory settings in case of system failure or instability Create system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver PC Recovery software feature This feature helps you reinstall a program or driver without performing ...

Page 236: ...tore personal files in the My Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a Word document a Display the screen b Copy the scr...

Page 237: ... reverse subsequent changes made to your system Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points Before you add or extensively modify software or hardware Periodically whenever the syste...

Page 238: ... point and then click Next 3 Follow the on screen instructions Restore to a Previous Date and Time To revert to a restore point created at a previous date and time when the computer was functioning optimally 1 Select Start Help and Support and then click System Restore The System Restore window opens 2 Click Restore my computer to an earlier time and then click Next 3 Follow the on screen instruct...

Page 239: ... Note the following guidelines before creating recovery discs You will need high quality CD R DVD R or DVD R media purchased separately DVD RW R and double layer DVD RW are not compatible with the PC Recovery Disc Creator software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the c...

Page 240: ...ext If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Select the type of disc you want to use and click Next The software examines the image and displays the number of blank discs needed to create your recovery discs 4 Insert the first disc and follow the on screen instructions to complete the creation of the recover...

Page 241: ...ownloaded from the manufacturer s Web site Before reinstalling the program be sure it is fully uninstalled The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings In all cases if a progr...

Page 242: ...nt to remove and then click Change Remove 2 Select Start All Programs System Recovery Application and Driver Recovery The Application and Driver Recovery tool opens 3 Select Application Installation or Driver Installation and then click Next 4 Follow the on screen instructions to complete the program or driver recovery 5 Restart the computer if prompted Reinstalling Programs from Discs 1 Insert th...

Page 243: ...m Restore and driver roll back capabilities If you have not already tried these features try them before using PC Recovery PC Recovery only recovers software that was preinstalled at the factory Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Recovering from the Recovery Discs To restore the syst...

Page 244: ...1 restart the computer and press f11 while the Press F11 for recovery message is displayed on the screen The PC Recovery tool opens 2 Select PC Recovery and click Next The computer restarts and the PC Recovery tool opens 3 Click OK 4 Follow the on screen instructions to complete the system recovery If you want to perform a destructive recovery A destructive recovery formats the hard drive and rest...

Page 245: ... doing this is not recommended If you delete this partition you will lose any information that is on the partition including the PC Recovery software Thereafter you must use the recovery discs to access PC Recovery software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start All Programs System Recovery PC Recovery The PC Recovery tool o...

Page 246: ...o update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program ...

Page 247: ...The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For dispos...

Page 248: ... the backlight 1 and the LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Refer to Section 5 12 Display Assembly for display assembly disassembly steps ...

Page 249: ...ance and Service Guide C 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 250: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 251: ...Display Component Recycling Maintenance and Service Guide C 5 4 Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2 Removing the Display Inverter Board ...

Page 252: ...Maintenance and Service Guide Display Component Recycling 5 Remove all screws 1 that secure the LCD panel to the display enclosure 6 Remove the LCD panel 2 from the display enclosure Removing the LCD Panel ...

Page 253: ...Display Component Recycling Maintenance and Service Guide C 7 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD panel frame to the LCD panel Removing the LCD Panel Frame Screws ...

Page 254: ...ice Guide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame 2 from the display panel Removing the LCD Panel Frame ...

Page 255: ...aintenance and Service Guide C 9 11 Remove the screws 1 that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 256: ...C 10 Maintenance and Service Guide Display Component Recycling 14 Turn the LCD panel right side up 15 Remove the backlight cables 1 from the clip 2 in the LCD panel Releasing the Backlight Cables ...

Page 257: ...Display Component Recycling Maintenance and Service Guide C 11 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame ...

Page 258: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 259: ... Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the LCD rear panel 21 Release the LCD panel 3 from the LCD rear panel 22 Release the tape 4 that secures the LCD panel to the LCD rear panel Releasing the LCD Panel ...

Page 260: ...C 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel ...

Page 261: ...Maintenance and Service Guide D 1 D Connector Pin Assignments Table D 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 262: ...D 2 Maintenance and Service Guide Connector Pin Assignments Table D 2 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 263: ...Connector Pin Assignments Maintenance and Service Guide D 3 Table D 3 S Video Out Pin Signal Pin Signal 1 TV Ground 5 TV CD 2 TV CVBS 6 TV Ground 3 TV Ground 7 TV YD 4 TV Ground ...

Page 264: ...ble D 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 265: ...Connector Pin Assignments Maintenance and Service Guide D 5 Table D 5 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 266: ... Connector Pin Assignments Table D 6 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 7 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 267: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 268: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 269: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 270: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 271: ...osure spare part numbers 3 11 3 34 3 35 battery removal 5 4 spare part numbers 3 11 3 30 5 4 specifications 6 6 battery bay 1 16 battery release latch 1 16 Bluetooth module removal 5 56 spare part number 3 9 3 26 5 56 Bluetooth module cable illustrated 3 23 bottom components 1 16 C Cable Kit spare part number 3 35 cables service considerations 4 2 caps lock key 1 11 CMOS clearing 1 4 components bo...

Page 272: ...it spare part number 3 19 3 35 5 41 Display Hinge Kit spare part number 3 19 3 34 5 37 display hinge removal 5 37 Display Label Kit spare part number 3 19 3 34 display lid switch module removal 5 38 spare part number 3 19 3 36 5 38 display panel removal 5 39 spare part number 3 19 3 35 5 39 Display Plastics Kit spare part numbers 3 19 3 34 3 35 5 34 Display Screw Kit spare part number 3 19 3 34 do...

Page 273: ...6 5 77 features 1 2 feet locations 5 11 flowcharts troubleshooting no audio 2 25 2 26 no network modem connection 2 30 no OS loading 2 19 no OS loading from diskette drive 2 23 no OS loading from hard drive 2 20 2 21 2 22 no OS loading from optical drive 2 24 no power 2 12 2 14 2 15 no video 2 16 2 17 nonfunctioning device 2 27 nonfunctioning docking device 2 18 nonfunctioning keyboard 2 28 nonfun...

Page 274: ...s 1 8 M mass storage devices spare part numbers 3 20 media button 1 13 memory module removal 5 12 spare part numbers 3 13 3 29 3 30 5 12 memory module compartment 1 17 memory module compartment cover illustrated 3 22 removal 5 13 Memory Reader 1 9 Memory Reader light 1 9 microphone jack location 1 6 pin assignments D 6 microphone removal 5 41 Mini Card compartment 1 17 Mini Card compartment cover ...

Page 275: ...oting 2 30 nonfunctioning device troubleshooting 2 18 2 27 num lock key 1 11 O optical drive location 1 7 1 16 OS loading problems 2 24 precautions 4 3 removal 5 19 spare part numbers 3 11 3 21 5 19 specifications 6 7 P packing precautions 4 5 password clearing 1 4 plastic parts 4 2 Plastics Kit contents 3 22 spare part number 3 5 3 22 3 33 pointing device troubleshooting 2 29 power button 1 12 ...

Page 276: ...eliminaries 4 1 procedures 5 1 RF cable spare part number 3 24 3 27 RF input adapter cable spare part number 3 24 3 26 right side components 1 7 RJ 11 modem jack location 1 7 pin assignments D 5 RJ 45 network jack location 1 9 pin assignments D 2 RTC battery removal 5 10 spare part number 3 11 3 33 5 10 Rubber Feet Kit spare part number 3 11 3 34 S Screw Kit spare part number 3 24 3 34 screw listi...

Page 277: ...5 3 35 5 46 TouchPad buttons 1 15 TouchPad cable illustrated 3 23 removal 5 47 spare part number 3 5 3 34 TouchPad horizontal scroll zone 1 15 TouchPad light 1 15 TouchPad on off button 1 15 TouchPad vertical scroll zone 1 15 transporting precautions 4 5 troubleshooting audio 2 25 docking device 2 18 flowcharts 2 9 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 OS loading 2 ...

Page 278: ...oubleshooting 2 16 volume buttons 1 13 volume scroll zone 1 13 W Windows applications key 1 11 Windows logo key 1 11 wireless antenna removal 5 40 spare part number 3 19 3 34 5 40 Wireless laser mouse spare part number 3 24 3 35 wireless light 1 6 wireless switch 1 6 wireless switch board removal 5 50 spare part number 3 7 3 34 5 50 workstation precautions 4 6 ...

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