C-18
Compaq TaskSmart N2400 Administration Guide
Compaq Confidential – Need to Know Required
Writer:
Doug Warren
Project:
Compaq TaskSmart N2400 Administration Guide
Comments:
Part Number:
177675-002
File Name:
j-appc.doc
Last Saved On:
2/9/01 3:38 PM
Array Diagnostic Utility
Array Diagnostic Utility (ADU) is a Windows-based software tool designed to
run on all Compaq servers that support Compaq Array Controllers and are
running SmartStart 4.10 or later. The two main functions of ADU are to
collect all possible information about array controllers in the system and to
generate a list of detected problems. The error messages and codes listed
include all codes generated by Compaq products. The system generates only
codes applicable to the configuration and options in the server.
ADU works by issuing multiple commands to the array controllers to
determine if a problem exists. This data can then be saved to a file. In severe
situations, this file can be sent to Compaq for analysis. In most cases, ADU
provides enough information to initiate problem resolution immediately.
NOTE:
ADU does not write to the drives, destroy data, or change or remove configuration
information.
Starting ADU
CAUTION:
Do not cycle the power during this process. ADU must perform
low-level operations that, if interrupted, could cause the controller to revert to a
previous level of firmware if the firmware was soft-upgraded.
1.
Insert the Compaq SmartStart and Support Software CD into the
CD-ROM drive.
2.
Restart the system from the SmartStart CD.
3.
Select ADU from the System Utilities menu.
A Please Wait panel is displayed, indicating that ADU is identifying the
system parameters. ADU gathers information from all of the array controllers
in the system. The time that it takes to gather this information depends on the
size of the system. When the information-gathering process is complete, the
main screen or a panel indicating any problems detected is displayed.
To generate an ADU report, select File, and then Save Data from the
Command menu.
