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Compaq N2400 - TaskSmart - 1 GB RAM Administration Manual Download Page 289

Troubleshooting  

C-15

Compaq Confidential – Need to Know Required

Writer:

 Doug Warren  

Project:

 Compaq TaskSmart N2400 Administration Guide  

Comments:

 

Part Number:

 177675-002  

File Name: 

j-appc.doc  

Last Saved On: 

2/9/01 3:38 PM

Steps for Diagnostics

In Table C-3, the “Recommended Action” column lists the steps necessary to
correct a problem. After completing the steps listed in the table, run the
Diagnostics Utility to verify that the error condition has been corrected. If the
error code is redisplayed:

 

1.

 

Perform the next step listed in the table.

 

2.

 

Run the Diagnostics program again.

 

3.

 

Follow this procedure until the Diagnostics program no longer detects
an error condition.

Summary of Contents for N2400 - TaskSmart - 1 GB RAM

Page 1: ...TaskSmart N2400 Administration Guide Second Edition January 2001 Part Number 177675 002 Compaq Computer Corporation ...

Page 2: ...States and other countries The Open Group and UNIX are trademarks of The Open Group in the United States and other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject ...

Page 3: ...n Is Complete 1 2 Initialization Methods 1 2 Collect Information for Initialization 1 3 Task 1 Create the Configuration Data Diskette 1 4 Task 2 Remove the Front Bezel 1 6 Task 3 Insert the Configuration Data Diskette into the Server 1 7 Task 4 Connect the Standard Ethernet Cables 1 8 Task 5 Power Up the Server 1 10 Task 6 Monitor the Initialization Process 1 11 Task 7 Complete the System Configur...

Page 4: ...s 2 13 Snapshots 2 13 Online Volume Growth 2 14 Creating and Scheduling Snapshots 2 15 Snapshot Overview 2 15 Creating Snapshots 2 16 Scheduling Snapshots 2 27 SWVR Lifeguard Service 2 29 Modify Reserved Pool Space 2 30 Managing Space Usage with Quotas 2 32 Chapter 3 Windows File System Administration Common Internet File System User and Group Management 3 1 Domain Compared to Workgroup 3 2 Managi...

Page 5: ...emote Shell Daemon 5 3 Remote Insight Lights Out Edition Board 5 4 Web User Interface 5 8 Compaq Insight Manager 5 9 Enterprise Management Applications 5 12 Installing the Management Software On the Client Machine 5 15 Chapter 6 Advanced Administrative Procedures Storage Management 6 2 Drive Arrays and Smart Array Controllers 6 4 Array Configuration Utility 6 4 Array Controllers 6 6 Managing Drive...

Page 6: ... Teaming and Configuration Utility 6 37 NIC Teaming Troubleshooting 6 56 Using Uninterruptible Power Supplies 6 58 Password Synchronization 6 59 Implementation 6 60 Requirements 6 60 Password Synchronization Advanced Settings 6 61 Installation Procedure 6 62 Password Synchronization Default 6 63 Appendix A Backup Utility Management Sizing Tools A 2 Developing a Backup Solution A 2 Types of Tape So...

Page 7: ...ile Service C 37 Network Interface Controller Troubleshooting C 38 The NIC Cannot Connect to the Network C 38 Other Common Network Interface Controller Problems and Solutions C 44 Remote Insight Lights Out Edition Board Troubleshooting C 46 Resetting the Remote Insight Lights Out Edition Board C 46 Troubleshooting Logon Problems C 47 Troubleshooting Alert and Trap Problems C 50 Miscellaneous Remot...

Page 8: ...les D 3 Canadian Notice Avis Canadien D 4 Class A Equipment D 4 Class B Equipment D 4 Mouse Compliance Statement D 4 European Union Notice D 5 Japanese Notice D 5 Taiwanese Notice D 5 Laser Devices D 6 Laser Safety Warnings D 6 Compliance with CDRH Regulations D 6 Compliance with International Regulations D 6 Laser Product Label D 7 Laser Information D 7 Battery Replacement Notice D 8 Appendix E E...

Page 9: ...ultaneously USER INPUT User input appears in a different typeface and in uppercase FILENAMES File names appear in uppercase italics Menu Options Command Names Dialog Box Names These elements appear in initial capital bold letters COMMANDS DIRECTORY NAMES and DRIVE NAMES These elements appear in uppercase Directory or File Paths These elements appear in italics Type When you are instructed to type ...

Page 10: ...uipment These symbols may be located on equipment in areas where hazardous conditions may exist This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard The potential for injury exists if warnings are not observed Consult your documentation for specific details This symbol indicates the presence of hazardous energy circuits or electric shock hazards...

Page 11: ...touching These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system Weight in kg Weight in lb This symbol indicates that the component exceeds the recommended weight for one individual to safely handle WARNING To reduce ...

Page 12: ...You are entitled to free hardware technical telephone support for your product for as long you own the product A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process In North America call the Compaq Technical Support Phone Center at 1 800 OK COMPAQ This service is available 24 hours a day 7 days a week For continuous quality improvem...

Page 13: ... information on this product as well as the latest drivers and flash ROM images You can access the Compaq website by logging on to the Internet at http www compaq com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 Elsewhere see the Compaq website for locations and telephone numbers ...

Page 14: ...e server and storage enclosure are installed in the rack and that all cables and cords are connected It is also necessary to collect certain information required during the initialization process Overview The procedures for setting up your TaskSmart N2400 appliance are outlined in the following sections Preinitialization Before You Begin Task 1 Create the Configuration Data Diskette Task 2 Remove ...

Page 15: ...ANT If you need assistance with rack installation or hardware connections refer to the Rack Installation and Connection card included in the shipping carton Initialization Methods There are two methods for initializing the TaskSmart N2400 appliance Using the Configuration Utility CD provided with the appliance to create a configuration data diskette Using a predetermined configuration data diskett...

Page 16: ...th 1 Eth 2 Eth 3 Eth 4 Remote Insight Board Eth The TaskSmart N2400 appliance has five Ethernet ports available for network connectivity It is recommended that the four port network interface controller NIC board be used for file services before using the NIC Eth 0 port on the system board Do not configure ports that will not be used Each Ethernet port must be configured with a separate subnet Not...

Page 17: ...The following items are required to complete this task Windows based PC with CD ROM and diskette drives Keyboard monitor and mouse TaskSmart Configuration Utility CD Configuration data diskette The following steps provide instructions on how to create the configuration data diskette 1 Power up the Windows based PC and wait until the operating system has completely loaded 2 Insert the configuration...

Page 18: ...hen type the following CD ROM drive setup exe 5 Click N2400 in the Compaq Network Attached Storage Server section 6 Follow the instructions on the screen to input the correct information 7 Verify that your information is correct when the Configuration Review screen is displayed 8 Click the diskette icon to save the network information to the configuration data diskette 9 The Configuration File Out...

Page 19: ...trates removing the front bezel from the server 1 Press the latches on both the left and right sides of the front bezel 2 Pull the front bezel out and then upward from the front panel 3 Remove the STOP sticker covering the power button on the front bezel 2 1 1 Figure 1 3 Removing the front bezel ...

Page 20: ...erver Remove the STOP sticker covering the power button on the front of the server Insert the configuration data diskette into the diskette drive of the server as shown in Figure 1 4 Figure 1 4 Inserting the configuration data diskette into the diskette drive of the appliance ...

Page 21: ...nce with the information in the Collect Information for Initialization section earlier in this chapter See Figure 1 5 and Table 1 1 for the locations of the Ethernet connectors on the server Use the four ports Eth 1 through Eth 4 located on the NIC board before using the Ethernet port Eth 0 located on the system board 1 5 6 2 3 4 Figure 1 5 Server Ethernet connectors ...

Page 22: ...ernet port 1 Eth 1 Remote Insight Lights Out Edition board Ethernet connector Ethernet connector Eth 0 on system board Note Connect a loopback cable to any of the server Ethernet ports Eth 0 through Eth 4 that is not configured for use Do not connect a loopback cable to the Ethernet ports on the Remote Insight Lights Out Edition board or the storage enclosure ...

Page 23: ...tration Guide Task 5 Power Up the Server The power button on the TaskSmart N2400 appliance is located on the front panel of the server as shown in Figure 1 6 Figure 1 6 Powering up the server IMPORTANT Verify that the power LED is green ...

Page 24: ...a diskette is incomplete or if it is not inserted prior to powering up the server or if it is inserted at the wrong time a warning screen is displayed A warning screen also is displayed if the contents of the configuration data diskette are damaged Figure 1 7 is an example of one possible warning screen In all cases the system administrator must select one of three options as depicted in Figure 1 ...

Page 25: ...mplete CAUTION To avoid damage to the system configuration do not interrupt the initialization process once it has begun The initialization process takes approximately 10 minutes to complete Figure 1 8 Screen illustrating the end of the initialization process Remove the configuration data diskette from the diskette drive and place it in a secure location with the Configuration Utility CD ...

Page 26: ... Double click the Date Time icon 5 Click the Date Time tab to view and change the current settings 6 In the Date area select the correct month year and day 7 In the box below the date area use the clock to select the hours minutes seconds or AM PM indicator 8 Adjust the selected value by clicking the up or down arrow Typing directly in the field is often faster than holding down the arrow 9 Click ...

Page 27: ...rotocol Environments CIFS share configuration for Windows file access The CIFS shares configuration controls what can connect to the shared drive based on the user ID and group or groups This configuration is necessary for Windows NT Windows 2000 Windows 98 and Windows 95 operating system clients For information about CIFS share configuration see CIFS Shares in Chapter 3 Windows File System Admini...

Page 28: ...figure the storage management layout can be found in the Storage Management section of Chapter 6 Advanced Administrative Procedures Snapshot configuration Snapshots are used to immediately recover a lost file or directory to test a new application against important data without affecting the real data or as the source of data for backups Information for the configuration of snapshots can be found ...

Page 29: ...sted software see Appendix A Backup Utility Management Password synchronization for UNIX and Windows NT in multiprotocol environments only Password synchronization is an optional service that synchronizes Windows NT passwords with UNIX passwords using the Windows NT platform as the source of the passwords To configure this optional service for your work environment see Password Synchronization in ...

Page 30: ...b based user interface is also available for administrative tasks This interface contains detailed online help files documenting its features These procedures include Managing Your TaskSmart N2400 Appliance Managing Your TaskSmart N2400 Appliance Using a Web Browser Power Down and Restart the Appliance Compaq SANworks Virtual Replicator SWVR Creating and Scheduling Snapshots SWVR Lifeguard Service...

Page 31: ...ork attached storage NAS administration After logging on to the system a menu listing the following tasks is displayed Microsoft Management Console Command Prompt LogOff Restart Shutdown Enable Drive A Boot Readme and Product Information Help The TaskSmart N2400 console is a framework and launching pad for the various management tasks specific to the TaskSmart N2400 appliance The TaskSmart N2400 c...

Page 32: ...t Console to launch the Microsoft Management Console MMC an application that is specifically tailored to the TaskSmart N2400 appliance Figure 2 2 Microsoft Management Console MMC screen The MMC maintains the graphical user interface GUI for all administrative tasks and is divided into the following four major sections ...

Page 33: ... management behavior The MMC snap ins include Certificates for the Local Computer Event Viewer Internet Information Services IP Security Policies on the Local Machine Local Computer Policy Local Users and Groups Performance Logs and Alerts Security Configuration Analysis and Templates Services System Monitor Control Panel Disk System The Disk System folder contains MMC snap ins that configure the ...

Page 34: ...snap ins include Shared Folders G Shares G Sessions G Open Files Service for UNIX SFU G Refresh NFS Server G Server for NFS G Telnet Server G User Name Mapping G Password Synchronization System The System folder contains MMC snap ins that configure the hardware system The snap ins include Device Manager System Information ...

Page 35: ...tools for the TaskSmart N2400 appliance These tools include Web Based Administrative Methods G Compaq Web Based Enterprise Management G Compaq Management Agents Native Administrative Methods G Windows 2000 Administrative Tools G Compaq System Tools G Compaq SWVR Management G Services for UNIX Management G Other Tools G Third Party Tools ...

Page 36: ...n be used here such as net view net use net stop ipconfig ping and cd Additionally many of the appliance software components including Microsoft Services for UNIX have complete command line interfaces that may be accessed from the command prompt Check the specific software component documentation and the Windows Powered OS help for more details about command line utilities Figure 2 3 Command Promp...

Page 37: ... Restart option launches a dialog box that asks if you wish to reboot the system If the response is yes the system is restarted as long as the user logged on has appropriate privileges The button is disabled if a user is not authorized to restart the system NOTE Before restarting or powering down the system make file server users aware of service interruption This warning gives them the opportunit...

Page 38: ...ve A Boot option allows you to enable the diskette drive as a boot drive Readme and Product Information The Readme and Product Information option allows you to access the readme and product information files A dialog box is displayed that lists the software components of the appliance The following is a list of the available components Array Configuration Utility Help Compaq Management Agents Read...

Page 39: ...yond the scope of this document refer to the Documentation CD to locate the following resource documentation SANworks Virtual Replicator Administration Guide Remote Insight Lights Out Edition Board User Guide Smart Array 5300 User Guide Fast Ethernet and Gigabit NIC User Guide Server Online Reference Guide For additional help refer to the following resources MMC Help button URL www compaq com Task...

Page 40: ...group management share management SANworks Virtual Replicator management and a subset of MicrosoftWindows 2000 operations In addition the Web based user interface includes wizards to guide the administrator while performing repetitive tasks for example creating a share To access the Web based user interface launch a Web browser and enter http your TaskSmart machine name or IP address 3201 in the a...

Page 41: ...TaskSmart N2400 appliance 1 From the TaskSmart N2400 console click Restart 2 Follow the instructions as they are displayed on the screen Compaq SANworks Virtual Replicator Compaq SANworks Virtual Replicator SWVR provides advanced centralized storage management capabilities in Microsoft Windows NT and Windows 2000 computing environments Innovative storage management features simplify storage config...

Page 42: ...plications and users For example if a user needs 650 MB of drive space you can create a 650 MB virtual disk If you have a terabyte database you can combine several drives or SANworks RAID arrays into a single pool and create a 1 terabyte virtual disk that spans that physical storage The size of the virtual disks that you create can range from 10 MB to 1 terabyte depending on free pool space and ot...

Page 43: ...system restart Online volume growth also can instruct the operating system to grow the on disk partition information for a volume This feature allows a volume to grow into unused space made available by either increasing the size of a drive or by deleting one or more adjacent partitions With online volume growth you can easily increase storage capacity as required by your users and applications an...

Page 44: ...pshot is deleted When using snapshots performance of the virtual disk may be affected depending on the rate that your data is changing and the number of snapshots kept for each virtual disk Read performance of the virtual disk remains constant regardless of the presence of snapshots Read performance of the snapshot is identical to that of the virtual disk Write performance however may vary Each in...

Page 45: ...or more virtual disks established The TaskSmart N2400 appliance comes preconfigured with pools and virtual disks Verify that there is adequate free pool space to support snapshots IMPORTANT Snapshots are temporary in nature and are automatically deleted by the system if free pool space becomes critical Snapshot data loss can occur See SWVR Lifeguard Service later in this chapter for more informati...

Page 46: ...Administrative Procedures 2 17 3 Select a virtual disk Figure 2 8 Snapshot Manager screen creating snapshots ...

Page 47: ...ing and volume naming must be used to identify each snapshot individually 7 Click Next The Drive Letter Assignment screen is displayed 8 Click Map Drive Letter and select a drive letter Enter a volume label The default is the same volume label as the virtual disk Optionally click No Drive Letter NOTE It is not necessary to assign a drive letter to the snapshot until you need access to the snapshot...

Page 48: ...ause snapshots are quick to create it is possible to capture a coherent view of the virtual disk data with little or no application downtime Lack of application downtime removes the traditional backup window or the amount of time taken to back up to offline media While many applications must be shut down to capture an accurate backup snapshots capture a point in time view of the data that can be u...

Page 49: ...re virtual disk from the existing snapshot NOTE Snapshots are not a replacement for normal tape backup CAUTION Snapshot recovery causes temporary pool space consumption because of the need to preallocate pool space for the newly recovered virtual disk There must be sufficient free pool space otherwise a pool full condition may occur and Lifeguard may delete the snapshot from which you are restorin...

Page 50: ...e recovery To determine the amount of space used by this snapshot access the Snapshot Manager and then click the virtual disk listing Locate the snapshot name in the right pane The amount of the space used by the snapshot is in the Delspace column 4 From the TaskSmart console a Click Microsoft Management Console b Click Disk System c Click Snapshot Manager Expand the list to show Pools Virtual Dis...

Page 51: ...From Snapshot Wizard launches On the opening screen click Next f If desired enter a new Virtual Diskname and Drive Letter Check Delete Snapshot and Original Virtual Disk When Done g Click Next Figure 2 10 Restore From Snapshot Wizard Snapshot Information dialog box ...

Page 52: ...s Event Log and Log Detailed Reports to a File Then enter a Log File path filename and click Overwrite existing file i Click Next Figure 2 11 Restore From Snapshot Wizard Task Information dialog box IMPORTANT Complete the following step to have a record of the transaction ...

Page 53: ...2 24 Compaq TaskSmart N2400 Administration Guide j Enter User Name Password and Verify Password Click Next Figure 2 12 Restore From Snapshot Wizard User Identification for Scheduled Task dialog box ...

Page 54: ... function of the write activity its locality the projected lifetime of the snapshot and the number of snapshots per virtual disk By default 30 percent of the pool is reserved for snapshots SWVR includes a Snapshot Planner utility The Snapshot Planner utility must be installed and run only on existing servers The utility must not be run on the TaskSmart N2400 appliance The Snapshot Planner monitors...

Page 55: ...d rewriting them to become contiguous on the drive Contiguous files increase drive performance When virtual disks are created from the drive space pool the software attempts to make them as contiguous as possible on the underlying storage units logical drives and arrays IMPORTANT Defragmenting a virtual disk is appropriate when snapshots are not present However the Windows 2000 operating system na...

Page 56: ...steps below outline the snapshot scheduling process 1 From the TaskSmart console click Microsoft Management Console and then click Disk System 2 Click Snapshot Manager and then select a pool 3 Right click a selected virtual disk 4 Click All Tasks then click Schedule Tasks and then click Create Snapshot Figure 2 14 Snapshot Manager screen scheduling snapshots ...

Page 57: ...e scheduled task a Right click Virtual Disk b Select Properties c Select the Scheduled Task tab View the task listing for the task name and scheduled date time d Click OK Recurring snapshot tasks can be configured so that a snapshot runs a backup command and automatically deletes itself when the backup is complete IMPORTANT Veritas Backup Exec does not allow snapshots to run a backup command and t...

Page 58: ... in the pool The newly restored virtual disk is created from available free pool space If there is insufficient space to create the new drive the restore will fail However even if there is just enough space and other activity is occurring in the pool the potential for a pool full condition exists In this case Lifeguard may delete the snapshot that you are restoring from CAUTION The consequence of ...

Page 59: ...re different from those stated in the SWVR documentation included on the TaskSmart N2400 Documentation CD Modify Reserved Pool Space Although it is not recommended you can change the percentage of free pool space that is reserved for snapshots If you are not using or planning to use snapshots removing this reserved space should not cause a problem CAUTION It is possible for data corruption to occu...

Page 60: ...space G mfsppp 0 reserves 1 056 MB of free pool space the minimum allowed G mfsppp 50 reserves 50 percent free pool space 3 Type exit to exit the command line window For help with the mfsppp command type mfsppp help in the command line Refer to the Snapshots and Restoring a Virtual Disk section earlier in this chapter IMPORTANT Under no circumstances should Lifeguard functionality be changed ...

Page 61: ...s needed By enabling and then disabling quotas administrators take advantage of the auditing capabilities provided by quotas without reducing server performance To enable drive quotas 1 Log on as Administrator on the TaskSmart N2400 appliance 2 From the desktop double click My Computer 3 In the My Computer interface right click on a virtual disk and then select Properties 4 In the Properties windo...

Page 62: ... file sharing protocol Access to CIFS shares requires a network logon providing username and password A fundamental part of managing CIFS shares involves managing the users and groups that have access There are two administration environments for users and groups Workgroup All account information is stored locally Domain All account information is stored on a separate Windows NT or Active Director...

Page 63: ...p accounts stored outside the appliance The appliance integrates with the domain controller infrastructure IMPORTANT The TaskSmart N2400 appliance cannot act as a domain controller for other systems on the network Managing Users and Groups Effectively Effective user and group management is dependent on how well users and groups are organized Administrators typically create a small number of groups...

Page 64: ... results in systematic usernames for every member of a particular organization Common examples include First initial followed by last name jdoe for John Doe First initial followed by middle initial and last name jqpublic for John Q Public Last name followed by first initial DoeJ for Jane Doe When two users have the same initials or name several alternatives can be used to create unique names For e...

Page 65: ...tem and then click Local Users and Groups to administer users and groups User Administration Adding a User To add a user 1 Open the Users folder in Local Users and Groups 2 Choose Action then New User A dialog box shown in Figure 3 1 requests basic information about the user 3 Enter the user name full name description and password in the appropriate fields Figure 3 1 New User dialog box ...

Page 66: ...environment and requiring a password change can cause problems Deselect this option User cannot change password Enabling this setting prevents the user from changing a password even on Windows NT or Windows 2000 clients Password never expires The particular user s password never expires and the user is not prompted to change the password Again because Windows 95 and Windows 98 have no client side ...

Page 67: ... option is not available for Windows 95 or Windows 98 clients User Administration Deleting a User Follow these steps to delete a user 1 Open the user s folder in Local Users and Groups 2 Select the desired user name 3 Select Action and then Delete A dialog box is displayed to confirm the deletion 4 Choose Yes to delete User Administration Modifying a User Existing user names can be modified Follow...

Page 68: ...2 Select the username click Action and then click Set Password Figure 3 2 illustrates the Set Password dialog box Figure 3 2 Set Password dialog box 3 Type the new password and then type it again to confirm it 4 Click OK User Administration Modifying Other User Properties To modify other user properties double click the user name to launch the User Properties dialog box See Figure 3 3 ...

Page 69: ...within the General tab along with the following properties NOTE The first four properties in the following list are identical to the properties described in the User Administration Adding a User section earlier in this chapter User must change password at next logon User cannot change password Password never expires Account is disabled Account is locked out ...

Page 70: ...are available to modify user properties Member Of Allows the particular user placement into one or more groups Profile In a Workgroup environment profiles apply only when a user logs directly onto the appliance console Dial in For direct dial in to the appliance console This model is not typical By default the user is a member of the Users group only when configured in a workgroup environment The ...

Page 71: ...q TaskSmart N2400 Administration Guide To add the user to other groups choose Add on the Select Groups dialog box See Figure 3 5 Then select the groups that apply and click OK Figure 3 5 Select Groups dialog box ...

Page 72: ...g a Group To add a group follow these steps 1 Open the Groups folder in the Local Users and Groups section 2 Select Action and then New Group The dialog box in Figure 3 6 is displayed Figure 3 6 New Group dialog box 3 Enter the desired group name 4 Enter a description ...

Page 73: ...d groups from external domains can be added to a local group that has certain access rights to the workgroup server creating a trust relationship between a workgroup server and a Windows domain Client members of the particular domain then have access to the appropriate shares on the TaskSmart N2400 appliance that is configured in a workgroup environment Click the OK button to save changes NOTE Aft...

Page 74: ... Groups section 2 Select the desired group 3 Click Action and then Delete Group Administration Modifying a Group Existing group names and group properties can be modified Follow these steps to modify a group name 1 Open the Groups folder Local Users Groups section 2 Select the desired group 3 Click Action and then Rename 4 Enter the desired group name ...

Page 75: ... dialog box illustrated in Figure 3 8 is displayed Figure 3 8 Guests Properties dialog box From the Guest Properties screen guest users can be added to or removed from the group by following the same procedure as for client users The dialog box that is displayed is identical to the Select Groups dialog box illustrated in Figure 3 5 ...

Page 76: ...ite in the eBusiness Infrastructure solutions area http www compaq com ActiveAnswers The configurations of the domain controller or controllers are reflected on the TaskSmart N2400 appliance because it obtains user account information from the domain controller or controllers when deployed in a domain environment The appliance cannot act as a domain controller itself IMPORTANT The domain administr...

Page 77: ... selection launches an MMC that allows for the administration of user group and computer accounts in the domain Remotely from a client machine that points to the Active Directory domain controller 1 Log on using a Windows 2000 client as a domain administrator IMPORTANT The administrator must have sufficient access rights to administer users and groups on the domain 2 Choose Start and then Run 3 Ty...

Page 78: ...Windows File System Administration 3 17 Figure 3 9 Add Standalone Snap in dialog box 6 With the Active Directory Users and Computers snap in selection highlighted click Add ...

Page 79: ... enter the domain name of the Active Directory to be administered d Enter the domain name NOTE Full name resolution must be properly configured in the network environment in which the domain resides Be sure that DNS hosts LMHOSTS files or both are properly set up NOTE Users with sufficient permission to administer the domain must be logged on to the client machine Typically such users are members ...

Page 80: ...sers and Computers snap in you can begin administering this portion of the Active Directory The first task is to add the TaskSmart N2400 appliance to the Active Directory by following these steps 1 Select the Computers folder in the snap in 2 Choose Action New Computer This process launches the New Object Computer dialog box pictured in Figure 3 10 Figure 3 10 New Object Computer dialog box ...

Page 81: ...s The Allow pre Windows 2000 computers to use this account check box option is not relevant and must remain unchecked because the appliances are based on Windows 2000 4 If necessary click Change to change the default group for the computer account however remember that the computer account not the user accounts accesses the Active Directory through the computer 5 Select OK ...

Page 82: ...ActiveAnswers website in the eBusiness Infrastructure solutions area http www compaq com ActiveAnswers Active Directory Builtin Folder The Builtin folder contains information about all the groups added to a default Active Directory Default Active Directory folders contain the following groups Account Operators Administrators Backup Operators Guests Pre Windows 2000 Compatible Access Print Operator...

Page 83: ...and is useful when modifying the properties of a particular user or group One of the basic functions of the Users folder is the ability to add users and groups 1 Highlight the Users folder in the Active Directory Users and Computers snap in 2 Select Action New User The New Object User dialog box shown in Figure 3 11 is displayed Figure 3 11 New Object User dialog box user information ...

Page 84: ...on name fills in automatically It is advisable to accept the default entry particularly if there are older machines included on the network infrastructure NOTE If multiple domain controllers are used Active Directory or otherwise it is recommended that user account names be unique across domains Unique naming makes NFS administration easier 4 When the required information is entered initial user v...

Page 85: ...ectory appropriately forces remote users to change passwords to ensure security Table 3 2 Active Directory User Account Characteristics Characteristic Summary User must change password at next logon Checking this box requires the user to change the password at next logon to the domain User cannot change password If checked the user cannot modify the password Password never expires If enabled the d...

Page 86: ...ormation is entered The dialog box in Figure 3 13 is displayed Figure 3 13 New Object User dialog box information summary 8 Verify the New Object User summary information 9 Click Finish to create the new user If edits are needed click Back and make the appropriate changes ...

Page 87: ...Directory Deleting a User A user can be deleted from the Active Directory by following these steps 1 Open the Active Directory Users folder 2 Highlight the user name that you want to delete 3 Select Action and then Delete 4 Click Yes to confirm the deletion ...

Page 88: ...name 1 Open the Active Directory Users folder 2 Highlight the user that you want to modify 3 Select Action and then Rename 4 Enter the new name for the user NOTE This procedure changes only the information in the Full name field not the name of the account associated with the user To make other modifications double click the desired user in the list A dialog box similar to Figure 3 14 is displayed...

Page 89: ...er Properties General tab dialog box The information entered on the General tab is useful contact documentation for the user and is for informational purposes only Other Properties apply to how users interact with the appliance These are Account Profile Member Of Sessions ...

Page 90: ...ns associated with the user logon account The dialog box pictured in Figure 3 15 reflects an example of account information about user testmachine Figure 3 15 Modify User Properties Account tab dialog box NOTE The Windows 2000 and pre Windows 2000 logon names are identical to the same fields used in the New User Wizard ...

Page 91: ...r expires If enabled the Active Directory never requires a user to change a password This check box does not prevent the user from doing so voluntarily Store password using reversible encryption Passwords are normally stored in the Active Directory using one way encryption Checking this box causes the user s password to be stored using a two way encryption algorithm As such it is less secure Accou...

Page 92: ...te information Do not require Kerberos preauthentication Refer to the Active Directory resource for complete information Modifying a User Profile Properties Tab The Profile tab sets the properties that designate which areas of network environment the user receives at logon The profile can enable a logon script that maps network drives on the client to CIFS shares presented by the appliance A user ...

Page 93: ...3 32 Compaq TaskSmart N2400 Administration Guide Figure 3 16 Modify User Properties Profile tab dialog box ...

Page 94: ...ses user and group authentication to provide or restrict access to file resources Placing a user strategically into one or more groups means that the administrator can provide or restrict access by group rather than by user Because there are usually more users than groups effective placement of users into groups is critical to efficient share management Figure 3 17 Modify User Properties Member Of...

Page 95: ... in a CIFS file serving environment It can be useful however to change member information when using the Active Directory to control access to servers other than a TaskSmart N2400 appliance server Modifying a User Sessions Tab The Sessions tab allows the administrator to set properties that instruct the Active Directory how to manage client sessions that are disconnected or timed out Because the C...

Page 96: ...on is accidentally broken as in the case of a faulty network cable The default also allows any client on the network to reconnect to a disconnected session Potential security ramifications can affect file serving functions and the integrity of the data on an appliance For detailed security information refer to the Microsoft Active Directory Documentation included with Windows NT ...

Page 97: ...ew Object Group dialog box shown in Figure 3 19 is displayed Figure 3 19 New Object Group dialog box For information on how to set up and deploy the Active Directory under Windows 2000 or about the best practices for administering an Active Directory domain see the eBusiness Infrastructure solutions website http www compaq com ActiveAnswers Additional information can also be obtained by selecting ...

Page 98: ...used within the domain context Windows NT Server 4 0 Domain Server Manager Server Manager is the administrative tool within Windows NT 4 0 for adding computers to a domain Server Manager is accessible from any Windows NT 4 0 server on the same network as the domain controller or controllers For additional help with integrating an appliance into a Windows NT 4 0 domain select Help from the main Ser...

Page 99: ...cted to the domain The following instructions describe how to connect to the domain 1 Select Computer from the Server Manager menu 2 Select Domain from the Server Manager menu Figure 3 20 Select Domain dialog box Server Manager 3 Select the appropriate domain from the list box or type the domain directly into the Domain field ...

Page 100: ...he Server Manager menu A dialog box similar to Figure 3 21 is displayed Figure 3 21 Add Computer to Domain dialog box Select the Windows NT Workstation or Server option button enter the appropriate computer name and then click Add When this process is complete you can return to the TaskSmart N2400 console to register the appliance with the domain ...

Page 101: ...ance has been created in the domain access the TaskSmart N2400 console Right click the My Computer icon on the appliance desktop and then choose Properties Then select the Network Identification tab Click the Properties button A dialog box similar to Figure 3 22 is displayed Figure 3 22 Identification Changes dialog box ...

Page 102: ...the name of a user with permission to join the domain See Figure 3 23 Figure 3 23 Domain Username and Password dialog box 4 Enter the Name in a format identical to that in the example above DOMAIN NAME USER NAME If the domain controller is an Active Directory domain controller you can enter the user name in the new format USER DOMAIN For example where the domain name is Tasksmart Compaq com you mi...

Page 103: ...omain for the newly added computer When the process concludes a dialog box is displayed See Figure 3 24 NOTE The name that you assign to the domain is displayed in the dialog box Figure 3 24 Network Identification welcome dialog box 7 Click OK Then close all dialog boxes and restart the server when prompted The appliance now has a registered computer account in the domain ...

Page 104: ...omains If User Manager for Domains does not launch directly on the domain controller of the domain to be administered select User and then Select Domain Figure 3 25 Select Domain dialog box Administering Users and Groups As with Server Manager type the domain to be administered or select the domain from the list Then configure users and groups User Manager for Domains divides users and groups into...

Page 105: ...ns menu The New User dialog box is displayed See Figure 3 26 Figure 3 26 New User dialog box User Manager for Domains manu 2 Enter information into the Username Full Name and Description fields 3 Enter an initial password and confirm it 4 Select appropriate check boxes to determine the characteristics of the user account The check boxes are similar to those presented by the Active Directory See Ta...

Page 106: ...res a user to change the password However the user can change the password voluntarily Account is disabled If this box is checked the account is disabled and the user can no longer log on to the domain However the account remains on file If a user forgets a password failed logon attempts can automatically disable the account The account can be re enabled here NOTE As was the case in the Active Dir...

Page 107: ... 27 Group Memberships dialog box Complete the following configuration processes to modify a user s group membership 1 To remove a user s membership select the desired group or groups from the Member of list and then click Remove Click OK to return to the New User dialog box 2 To add a user as a member of an additional group select the desired group or groups from the NOT member of list and then cl...

Page 108: ...aunches on the user s client machine anytime the user logs on to the domain The administrator is responsible for writing the logon script which can automatically map network drives on the client machine to CIFS shares on the TaskSmart N2400 appliance The user s Home Directory can also be configured to automatically connect to a CIFS share on the appliance at user logon When appropriate configurati...

Page 109: ... or Local Account depending on which setting applies The User Manager for Domains online help accessible by clicking the Help button defines Global Account and Local Account as follows G Global Account A global account is a normal user account in the user s home domain Most accounts are global accounts which is the default setting If multiple domains are available it is best if each user in the ne...

Page 110: ...ete from the User Manager for Domains menu Modify a username To modify a username select User and then Rename from the menu Modify other user properties To modify other user properties double click the desired user A dialog box is launched that is identical to the New User dialog box except that the username cannot be modified Refer to the Windows NT Server 4 0 Domain Adding a User section earlier...

Page 111: ...ration Guide 3 Click Add to add users or other groups Figure 3 30 Add Users and Groups dialog box 4 Select the appropriate users and groups 5 Click Add to add them to the list 6 After the correct users and groups have been added click OK ...

Page 112: ... Description 4 To add users to this group select the appropriate entries from the Not Members list and click Add NOTE To remove an added user select the appropriate user from the Members list and click Remove 5 Click OK when finished After a group has been added it can be modified or deleted using the User Manager for Domains screen Follow the process below To delete a group highlight it on the gr...

Page 113: ...3 52 Compaq TaskSmart N2400 Administration Guide When a local group is selected the New Local Group dialog box pictured in Figure 3 32 is displayed Figure 3 32 New Local Group dialog box ...

Page 114: ...n 3 53 When a global group is selected the Global Group Properties dialog box is displayed See Figure 3 33 Figure 3 33 Global Group Properties dialog box In both cases administration is identical to the process for creating a new group ...

Page 115: ...s Table 3 5 Group Name Examples Group Name Description Administrators All designated administrators on the server Users All standard server users Power users All standard server users requiring advanced access levels Using tags is a helpful convention that indicates the specific access that a particular user has to a network resource For example if there is a data share on an appliance the network...

Page 116: ...ed from the drive it is distributed back through the file system and the appliance CIFS service and then returned to the client More information about Windows file system security is available on the Microsoft website http www microsoft com Access Control Lists The Access Control List ACL contains the information that dictates which users and groups have access to a file and the type of access tha...

Page 117: ...tab choose one of the users or groups in the list 6 Select View Edit A screen listing of all the available permissions is displayed NOTE Additional permissions are available but are not displayed in Figure 3 34 Figure 3 34 NTFS File Permission Entry for file name NTSF Test ...

Page 118: ...Attributes Users can read the extended attributes from a file or folder compressed or encrypted Create Files Write Data Users can create files within a folder or write data to a file Create Folders Append Data Users can create folders within a folder or append data to an existing file Write Attributes Users can write core attributes to a file Write Extended Attributes Users can write extended attr...

Page 119: ...ls Modify Includes all advanced access properties except Delete Subfolders and Files Change Permissions Take Ownership Read Execute Includes all advanced access permissions except Delete Subfolders and Files Delete Change Permissions Take Ownership List Folder Contents Includes the following access permissions only Traverse Folder Execute File List Folder Read Data Read Attributes Read Extended At...

Page 120: ...escription continued Access level Description Write Includes the following access permissions only Create Files Write Data Create Folders Append Data Write Attributes Write Extended Attributes NOTE These access levels can also be combined For example Read and Write ...

Page 121: ...ights Out Edition board The necessary steps are outlined below 1 Place the cursor over a file or folder that you would like to change and then right click 2 Select Properties 3 Click the Security tab Figure 3 35 illustrates the properties available on the Security tab Figure 3 35 Security Properties dialog box for folder name NTSF Test Several options are available in the Security tab dialog box ...

Page 122: ...In this case existing user and group permissions cannot be changed however additional users or groups can be added The center section of the Security tab provides a listing of permission levels When new users or groups are added to the permissions list select the appropriate boxes to configure the common file access levels NOTE Selections can be made when the Allow inheritable permissions from par...

Page 123: ...3 62 Compaq TaskSmart N2400 Administration Guide Figure 3 36 Access Control Settings dialog box for folder name NTSF Test Permissions tab ...

Page 124: ...issions that you want to enable and clear the permissions that you want to disable Enable or disable permissions by selecting the Allow box to enable permission or the Deny box to disable permission If neither box is selected permission is automatically disabled Figure 3 37 illustrates the View Edit screen and some of the permissions Figure 3 37 User or Group Permission Entry dialog box for folder...

Page 125: ... instructions Remove a user or group Click Remove Inherit permissions from the parent folder Enable the Allow inheritable permissions from parent to propagate to this object box Reset permissions If the object being configured is a folder check the Reset permissions on all child objects and enable propagation of inheritable permissions box which allows all child folders and files to inherit the cu...

Page 126: ...The Auditing tab dialog box is illustrated in Figure 3 38 Figure 3 38 Access Control Settings Auditing tab dialog box for folder name NTSF Test Figure 3 39 illustrates the screen that is displayed when a user or group to be audited is added 1 Select the appropriate domain or machine name from the Look in drop down list box at the top of the screen NOTE A list of users and groups from the desired d...

Page 127: ...3 66 Compaq TaskSmart N2400 Administration Guide Figure 3 39 Select User Computer or Group dialog box ...

Page 128: ...e 3 40 Auditing Entry dialog box for folder name NTSF Test 4 Select the desired Successful and Failed audits for the user or group as shown in Figure 3 40 5 Click OK NOTE Auditing must be enabled to configure this information Use the local Computer Policy Editor to configure the audit policy on the TaskSmart N2400 appliance ...

Page 129: ... access to the files and then manually apply the appropriate security configurations Figure 3 41 illustrates the Owner tab Figure 3 41 Access Control Settings Owner tab dialog box for folder name NTSF Test The current owner of the file or folder is listed at the top of the screen To take ownership 1 Select the appropriate user or group from the Change owner to list 2 If it is also necessary to tak...

Page 130: ...ed into a file system ACL and when new files are created over the network the user creating the file becomes the file owner In cases where a specific subdirectory of a share has different permissions from the share itself the NTFS permissions on the subdirectory apply instead This method results in a hierarchical security model where the CIFS network protocol permissions and the file permissions w...

Page 131: ... be set up using one of two tools on the TaskSmart N Series appliance GUI interface Setting Up a Share Using the Command Line Interface The simplest way to set up a CIFS share is to open a command line interface to the TaskSmart N Series server and type NET SHARE share name full path to folder For a command line interface click Command Prompt on the GUI or connect to the appliance through Telnet S...

Page 132: ...rmation about the share type NET SHARE with the sharename only drive path Specifies the absolute path of the directory to be shared USERS number Sets the maximum number of users who can simultaneously access the shared resource UNLIMITED Specifies an unlimited number of users who can simultaneously access the shared resource REMARK text Adds a descriptive comment about the resource and encloses th...

Page 133: ...ting the remote Shared Folders snap in on a client machine to the TaskSmart N2400 appliance Either way three subfolders are displayed Table 3 9 MMC Subfolders Subfolder Name Description Shares Lists all CIFS shares on the appliance including administrative shares Shares can be added removed or modified in this subfolder See the Administrative Compared to Standard Shares section at the end of this ...

Page 134: ...C console for file sharing administration is illustrated in Figure 3 42 All the file shares including administrative shares are listed along with summary data for each share Figure 3 42 TaskSmart NAS Management MMC consol for file sharing administration ...

Page 135: ...C console The following steps outline how to create a share using the MMC console 1 On the Action menu select New File Share Figure 3 43 Create Shared Folder dialog box 2 Enter the appropriate information for Folder to share browsing for a particular folder if necessary 3 Enter Share name and a comment to describe the share ...

Page 136: ...x illustrated in Figure 3 44 is displayed Figure 3 44 Create Shared Folder dialog box customizing 5 Select the appropriate permissions level If a custom permissions level is desired select the Customize share and folder permissions option button and then click Custom ...

Page 137: ...naging NTFS file permissions There are three permission levels Read Change and Full Control Each permission level allows connected users specific capabilities with the files located in the share The following list describes each permission level in detail The Read permission level allows G Viewing file names and subfolder names G Traversing to subfolders G Viewing data in files G Running program f...

Page 138: ... the Shared Folders snap in Any of these access permission levels can be applied to shared folders Choose an appropriate permissions level for each user or group configured to have access to the share NOTE If a subfolder has a different level of permissions applied to it at the file system level the file system permissions apply This control allows administrators to build a hierarchical security m...

Page 139: ...the file system security properties that apply to the share folder on the appliance This information is administered in the same way security settings are administered for files and folders on the NTFS file system See Windows File System Security earlier in this chapter for more information After appropriate permissions and file system security properties have been set for the share click OK to re...

Page 140: ...MMC console highlight the share that you want to delete 2 Select Action and then Stop Sharing Modifying a Share Using the MMC To modify any share through the MMC interface 1 From the MMC select the share that you want to modify 2 Select Action and then Properties Figure 3 47 Share Properties dialog box General tab ...

Page 141: ...omment that appropriately describes the share 4 Modify the user limit to restrict the number of users who can access the share at any given time by clicking the Allow option button Then select the desired number of users 5 Click Caching to set up caching settings Figure 3 48 illustrates the dialog box that is displayed Figure 3 48 Caching Settings dialog box The default caching is Manual Caching f...

Page 142: ...ade available when working offline Older copies are automatically deleted to make room for newer more recently accessed files To ensure proper file sharing the server version of the file is always open Automatic Caching for Programs Recommended for folders with read only data or run from the network applications File sharing is not ensured Open files are automatically downloaded and made available...

Page 143: ... the user and client that initiated the session are displayed in the CIFS Session Manager To terminate a specific session 1 Highlight the session 2 Select Action and then Close Session For security and maintenance reasons it is sometimes necessary to forcibly disconnect client sessions To disconnect all sessions 1 Deselect all highlighted sessions 2 Select Action and then click Disconnect All Sess...

Page 144: ...mode This tool is useful in managing because an administrator can close any open files through this interface Figure 3 50 TaskSmart NAS Management dialog box Open Files manager using MMC To close a single open file 1 Highlight the file that you want to close 2 Click Action and then Close Open File To close all open files 1 Deselect all the files from the list 2 Click Action and then click Disconne...

Page 145: ...stered directly through the Windows Explorer interface on the appliance Setting Up a CIFS Share Using Windows Explorer 1 Right click on the folder that you wish to share 2 Select Sharing Figure 3 51 illustrates the dialog box that is displayed Figure 3 51 UserData Properties dialog box Sharing tab ...

Page 146: ...er to the Modifying a Share Using the MMC section earlier in this chapter for assistance in the administration of user limits permissions or caching 7 Click OK to apply all share properties The New Share button allows you to share the same folder with a different name Use the following instructions to add a different name to the existing share 1 Click New Share Figure 3 52 illustrates the dialog b...

Page 147: ...at least one CIFS share name is identical to the NFS export name for the same folder This feature is also useful for providing a different security model on the same data 6 Click OK to return to the share properties dialog box 7 Click OK to apply all changes Deleting a CIFS Share Using Windows Explorer To delete a CIFS share through the Windows Explorer interface 1 Right click on the shared folder...

Page 148: ...indows Explorer interface 1 Right click the shared folder 2 Select Sharing Figure 3 53 illustrates the dialog box that is displayed Figure 3 53 UserData Properties dialog box Sharing tab 3 Select an appropriate User Limit 4 Click Permissions and then assign the appropriate values 5 Click Caching to set up caching settings ...

Page 149: ...e TaskSmart N2400 appliance it is important to remember two considerations Consider the following two administrative requirements to provide the greatest compatibility between CIFS and NFS Further information including details about the NFS Service and the User Mapping service is available in User Name Mapping in Chapter 4 Integrating UNIX into Windows NT NFS service does not support spaces in the...

Page 150: ...y shared One exception to this rule applies to administrative shares Unless the entire drive at the drive letter level is intended for export through NFS the administrative shares can stay in place However if an entire drive is intended for export through NFS the administrative share F for example must be replaced with a CIFS share name that corresponds to the name of the NFS export Thus if the F ...

Page 151: ...o Windows NT Microsoft Services for UNIX Microsoft Services for UNIX SFU is a comprehensive software package designed to provide complete UNIX environment integration of a Windows NT file server Figure 4 1 SFU screen user interface ...

Page 152: ...4 2 Compaq TaskSmart N2400 Administration Guide The following SFU components are described in this section Network File System NFS Server for NFS User Name Mapping Mortice Kern Systems MKS Toolkit ...

Page 153: ...se files is transparent to both the administrator and the users The administrator and user do not notice any difference between accessing local files or files on the remote machine 2 Make the administration as easy as possible The remote file system connects to the local machine in the same manner that a local file system does The administrator is able to add a remote file system in the same manne...

Page 154: ...perations NFS has the capacity to operate with two different network protocols Transport Control Protocol TCP User Datagram Protocol UDP Traditionally NFS operates with UDP for performance purposes but it can also operate with TCP This operating ability allows for four possible combinations NFS Version 2 operating with UDP NFS Version 2 operating with TCP NFS Version 3 operating with UDP NFS Versi...

Page 155: ...export nor does it allow the Management user or client access to other exports After the client machine has permission to the export the user logon affects file access The client machine presents the UNIX user s user ID UID and group ID GID to the server When the computer accesses a file the user logon is compared against the typical UNIX permissions of user group and other and typical UNIX access...

Page 156: ...le servers and Windows clients to require Windows file servers Windows platforms and UNIX were totally separate environments including the duplication of hardware overhead and effort SFU enables UNIX clients to use Windows based machines as file servers The SFU NFS server supports NFS Version 2 and Version 3 and supports them both on the TCP and UDP network protocols SFU is more fully integrated i...

Page 157: ...ed for user mapping and authentication 3 To run user mapping on the TaskSmart N2400 appliance type localhost NOTE Localhost is the computer name assigned by default on the TaskSmart N2400 appliance 4 If a machine other than the local host is to be used make sure that the user name mapping service is installed and running on that machine Figure 4 2 Server for NFS on local computer User Mapping scre...

Page 158: ...types click the check box for Log events in this file on the screen 3 When logging provide a filename or use the default filename provided rootdrive SFU log nfssvr log and log file size 7 MB default The default log file is not initially created but is created when you apply the changes Figure 4 3 Server for NFS on local computer Logging pane ...

Page 159: ...n a fileserver is working in a heterogeneous environment some method of translating user access is required User mapping is the process of translating the user security rights from one environment to another As described in the previous section the NFS server grants or denies access to the export based on machine name or IP address However once the client machine has access to the export user leve...

Page 160: ...t very easy to map users The mapping server makes a distinction between two different modes of operation simple advanced In simple mode user and group names that match exactly in name across Windows and UNIX are automatically equated by user name This matching is done automatically by the user name mapping server The administrator can disable this feature NOTE If this feature is turned off the adm...

Page 161: ...rks for an ls al command Figure 4 5 Mapping server ls al command example A double translation as illustrated in Figure 4 5 is sometimes necessary because some commands return user ID information For example if the NFS request issued was an ls al command the return listing of files contains user information the user and group that own the file The ls al command is a Unix command It returns a long o...

Page 162: ...pposed to export by export In SFU the location that the user is mapped to applies to all file systems Any changes to the default squashing user are also systemwide Mapping Procedures The TaskSmart N2400 appliance stores the data in an NTFS file system The user name mapping server must translate the UNIX users into Windows users so that the appliance can determine user access rights to the data The...

Page 163: ... on the SFU directory and run it After this installation the Windows Installer program starts when opening sfucustom msi c Click Next when the Welcome to Windows Services for Unix screen is displayed d Enter the User name and Organization and then click Next e Accept the license agreement and then click Next f Select Custom Installation and then click Next g Select the default to simply add Authen...

Page 164: ...th matching spellings whether they are actually the same users or not The user name mapping service allows the administrator to disable implicit mapping The guidelines for simple user name mapping are as follows 1 The administrator can map one or more Windows NT domains to one NIS domain Figure 4 6 NIS Configuration screen 2 For NIS configurations the refresh field determines how often the mapping...

Page 165: ... Click the User Name Mapping control and select the Configuration tab Figure 4 7 illustrates the PCNFS Configuration screen 2 Click Personal Computer Network File System PCNFS 3 After this option button is selected the Password and Group are displayed In both boxes type the path and name of the local password and group files or click Browse to locate the files Figure 4 7 PCNFS configuration screen...

Page 166: ... help found on the TaskSmart N2400 console 7 Click Apply at the top of the pane to save changes 8 In the Advanced Maps section click Show Users Maps or Show Groups Maps depending on what type of map that you want to list NOTE When mapping multiple Windows domains you can choose the Windows domain from the Windows domain name combo box Multiple domains are listed only if domain trusts have been est...

Page 167: ...dialog box bottom portion NOTE Figure 4 9 lists the simple user maps To view the simple group maps click Show Group Maps and then select the Display simple maps in Mapped Groups check box The maps are then displayed in the Mapped groups box Creating and Viewing Simple User Maps Using NIS 1 Click the User Name Mapping control and select the Configuration tab 2 Click Network Information Service NIS ...

Page 168: ...S server name optional 8 Click Apply at the top of the pane to save changes 9 In the Advanced Map section click Show Users Maps or Show Groups Maps depending on what type of map that you want to list Figure 4 10 Simple maps for NIS Show User Maps dialog box NOTE When mapping multiple Windows domains you can choose the Windows domain from the Windows domain name combo box Multiple domains are liste...

Page 169: ...Maps Advanced or explicit is the second level of user name mapping Advanced user name mapping allows the administrator to specifically decide how matching is accomplished The administrator manually lines up the Windows NT and UNIX user and group names When mapping multiple Windows users to a single UNIX user the administrator must map a primary user when using advanced mapping The first mapping cr...

Page 170: ... group files or click Browse to locate the files See Creating and Viewing Simple User Maps Using PCNFS earlier in this chapter for details on password and group files 4 Click the Maps tab Figure 4 12 Advanced maps for PCNFS Show User Maps dialog box 5 Click List Windows Users to see the Windows users NOTE When mapping multiple Windows domains you can choose the Windows domain from the Windows doma...

Page 171: ...apped all the desired users 9 Click Apply at the top of the pane to save changes NOTE The procedures for creating user and group mappings are the same The UNIX group names are displayed in the Configuration section of the screen The list of Windows and UNIX groups can be displayed by clicking Show Group Maps found in the Advanced maps section of the screen and listing the Windows and UNIX groups a...

Page 172: ...nt to create This link is displayed in the Advanced maps section Figure 4 14 Advanced maps for NIS Show User Maps dialog box 6 Click List Windows Users to show the Windows users NOTE When mapping multiple Windows domains you can choose the Windows domain from the Windows domain name combo box Multiple domains are listed only if domain trusts have been established 7 Type the NIS domain name in the ...

Page 173: ...alog box 10 Repeat step 10 until you have mapped all of the users 11 Click Apply at the top of the pane to save changes NOTE The procedures for creating user and group mappings are identical The list of Windows and UNIX groups is displayed by clicking Show Group Maps in the Advanced maps section of the screen and by displaying the Windows and UNIX groups as shown in the preceding steps ...

Page 174: ...roups then you will be asked to choose which mapping to set primary 1 Highlight the map that you want to assign as primary 2 Click the Set Primary button The dialog box illustrated in Figure 4 16 is displayed Figure 4 16 Set primary user mapping 3 Click Yes to have the new mapping selected as primary 4 Click Apply at the top of the pane to save changes NOTE An asterisk listed in the Mapped users o...

Page 175: ...e which mapping to set primary Figure 4 17 Primary User Mapping applied To change the primary user mapping perform the following steps 1 Highlight the map that you want to assign as primary 2 Click Set Primary 3 Click Yes to have the new mapping selected as primary 4 Click Apply at the top of the pane to save changes NOTE These same procedures are used to create or change primary group mappings ...

Page 176: ...nformation on setting up simple maps among multiple Windows NT and NIS domains Backup and Restoration of Mappings The user name mapping server has the capability to save and retrieve mappings from files This capability is useful for backing up mapping settings prior to making changes and for exporting the mapping file from one server to others using the same mapping information The user name mappi...

Page 177: ...ing control 2 Type the path and name of the file in the File path and name field or click Browse to locate the file NOTE If you are creating the file for the first time follow these steps 1 Browse to the target directory 2 Right click in the file listing pane select New Text Document Enter a name for the file and then press the Enter key on your keyboard 3 Double click the new file to select it 3 ...

Page 178: ...NFS exporting may specify read only or read write permissions and may specify one or more client system names that are granted access to the export Exports with All Machines specified are open to all client systems Procedure for NFS Exporting This section contains the basic procedure for NFS exporting See the Microsoft Services for UNIX help files for more details on NFS exporting 1 Double click t...

Page 179: ...orks only after the TaskSmart N2400 name is added to the etc hosts file of the UNIX client or if the DNS recognizes the TaskSmart N2400 name 3 Compile a list of exported file systems that the TaskSmart N2400 appliance is exporting to NFS clients 4 To associate an exported file system to the client directory called mount point open the client console screen and then type mount t nfs servername expo...

Page 180: ... created the administrator adds or removes permissions for the entire group instead of allowing or denying access for each individual client machine Figure 4 19 Client groups NOTE Currently the client group is allowed to assume the same name as a client When this duplication occurs the client is obscured from the view of the server For example assume that a client d4 exists If you create a client ...

Page 181: ... not lock a file or if a second application does not check for locks before writing to the file nothing prevents the users from overwriting files The waiting period setting determines how long the TaskSmart N2400 appliance allows the locks to be kept active after a client or server crash The TaskSmart N2400 appliance keeps the locks active for the specified number of seconds while querying the cli...

Page 182: ...ents logged and log file size See the online SFU help for more information Command Line Capabilities The command line provides the administrator flexibility to automate setups and other tasks through scripting All of the SFU file exporting tasks and other SFU activities can be accomplished from a command prompt Figure 4 21 and Table 4 1 illustrate and describe the command line interface Figure 4 2...

Page 183: ...ort settings on NFS servers showmount a View users who are connected and what they currently have mounted showmount e View exports from the server and their export permissions rpcinfo Learn how to display Remote Procedure Call RPC settings and statistics mapadmin View how to add delete or change user name mappings tnadmin View how to change Telnet Server settings nfsshare Learn how to display add ...

Page 184: ...of the following five methods Telnet Server Remote Shell Daemon Remote Insight Lights Out Edition board Web User Interface Compaq Insight Manager software Enterprise Management Applications G HP OpenView G Compaq Insight Manager for HP OpenView Version 2 0 G Tivoli NetView AIX G Compaq Insight Manager for Tivoli NetView AIX Version 2 0 ...

Page 185: ...erver interface screen The utility enables remote administration and user access from other machines Authentication Use the authentication page to select user authentication methods allowed by the Telnet Server The administrator determines what method of authentication is appropriate based on work environment Auditing Telnet Server can log various events The auditing page allows the administrator ...

Page 186: ...cess a command prompt or to run a command on another machine It can be used in a fashion similar to Telnet Server or can be used to directly invoke a remote command For example rsh server name ls al The remote shell runs the ls al command on server name and returns the results to your screen NOTE A RHOSTS file must be created to allow client access to the server See the SFU help topic Rshsvc on ho...

Page 187: ...ent of the host server and its operating system The Remote Insight Lights Out Edition board provides remote access sends alerts and performs other management functions even if the host server operating system is not responding or the server has lost power The Remote Insight Lights Out Edition board provides the following features Hardware based graphical remote console access IMPORTANT The remote ...

Page 188: ...enerated SNMP traps G Supervisor access G Logon access G Remote console access G Remote server reset access Manage Alerts feature allows the user to send test alerts to clear pending alerts and to specify which type of alert messages to receive G Select alert types received G Generate a global test alert G Generate an individual test alert G Clear pending alerts G Enable alerts Refer to the Remote...

Page 189: ... SNMP trap destinations or change networking settings Refer to the Remote Insight Lights Out Edition Installation and Users Guide for more information about changing these settings There are several methods for performing Remote Insight Lights Out Edition board configuration changes Initial Remote Insight Lights Out Edition board access using the default DNS name The Remote Insight Lights Out Edit...

Page 190: ...e G The Remote Insight Lights Out Edition board configuration service locates the diskette The service then checks for the existence of a CQNASRIB CFG file This file is originally created by the OCU G The service uses the read only attribute of the configuration file to determine if the configuration should be applied G On each poll cycle the service checks the read only attribute of the configura...

Page 191: ... N2400 appliance includes a Web based user interface for the administrator to remotely manage the machine The Web based user interface provides user and group management share management SANworks Virtual Replicator SWVR management and a subset of MicrosoftWindows 2000 operations In addition the Web based user interface includes wizards to guide the administrator while performing repetitive tasks f...

Page 192: ... controls the operation of Compaq servers and clients Compaq Insight Manager consists of two components Windows based console application Server or client based management data collection agents Management agents monitor over 1 000 management parameters Key subsystems are instrumented to make health configuration and performance data available to the agent software The agents act upon that data by...

Page 193: ...scover IP devices from the Setup menu 2 Click New 3 Enter the IP address range of the device 4 Click Add 5 Click Close when finished 6 Click Find Devices 7 Select the device that you want to view 8 Click Add Update All Devices 9 Double click the server to show a device information window The window allows the user to view management data collected by the Compaq agents Figure 5 2 is an example of t...

Page 194: ...nches in a browser within Compaq Insight Manager Type the server IP address using port 2301 An example IP address is http 122 18 1 14 2301 The default logon account is anonymous Click the account name to log on as Administrator The user name and password are both administrator lower case Once logged on as an administrator the user can change the password Figure 5 3 Compaq Insight Manager Agent Web...

Page 195: ... Version 2 0 Compaq Insight Manager for HP OpenView integrates Compaq hardware management and event notification into the HP OpenView Network Node Manager NNM network management console Depending on the version of Compaq Insight Manager for HP OpenView that is being used an addition to the CPQCONFIG DAT may be needed to manage the TaskSmart N2400 appliance from HP OpenView Because HP OpenView work...

Page 196: ...igure 5 4 The interface is used to collect in depth information about installed Compaq hardware Figure 5 4 Web Enabled interface The information collected includes system status system health prefailure monitors performance and environmental data event alarms and Windows 2000 statistics Compaq Insight Manager for HP OpenView can be obtained from the Compaq website http www compaq com products serv...

Page 197: ...led Compaq Management Agents which is used to collect in depth information about Compaq hardware The information collected includes system status system health prefailure monitors performance and environmental data event alarms and Windows 2000 statistics Compaq Insight Manager for Tivoli NetView can be obtained from the Compaq website http www compaq com products servers Depending on the version ...

Page 198: ...ailed instructions on downloading and installing Compaq Insight Manager for HP OpenView Windows 2000 operating system visit the following website http www compaq com products servers management nt ov dl html For detailed instructions on downloading and installing Compaq Insight Manager for HP OpenView HPUX visit the management area website http www compaq com products servers Compaq Insight Manage...

Page 199: ...s chapter describes step by step procedures for configuration and the advanced features of the TaskSmart N2400 appliance listed below Storage Management Drive Arrays and Smart Array Controllers SANworks Virtual Replicator SWVR Moving Drives Replacing a Failed Drive and Using Spares Moving Arrays Capacity Expansion Ethernet Teaming Features and Procedures Using Uninterruptible Power Supplies UPSs P...

Page 200: ...ncorporates a wizard style interface that creates arrays from the physical drives CAUTION Existing logical drives must not be deleted prior to deleting the virtual disks and pools associated with these logical drives See Deleting Virtual Disks and Pools later in this chapter Drive arrays are used to create logical drives using the ACU The logical drives are configured as RAID 5 drives for the most...

Page 201: ...Advanced Administrative Procedures 6 3 Figure 6 1 is a graphical overview of all storage components used for space management Figure 6 1 Space management process ...

Page 202: ...ead and written faster Additionally arrays can protect against data loss using a number of protection schemes The Array Configuration Utility ACU is used to configure and expand data storage The ACU is an easy to use graphical interface for setting up drive arrays and fault tolerance and adding storage Features of ACU Graphical representation of drive array configurations Wizards that help optimiz...

Page 203: ... full QuickRestore is applied to your system these defaults ease recovery The QuickRestore utility uses the same defaults to decide how installed drives are set up in arrays and logical drives Refer to Appendix C Troubleshooting for more information about the QuickRestore utility Table 6 1 Data Drive Groups Number of Storage Enclosures Number of Drives Drives Lost to RAID 5 Arrays Number of RAID 5...

Page 204: ... RAID functionality for the data drives For a more thorough discussion of RAID levels and how they protect your data refer to Appendix B Key Features and Benefits of the Smart Array Controller Four channels four external SCSI channels each supporting up to fourteen 36 4 GB disks 128 MB error checking and correcting ECC cache memory battery backed and removable Ultra3 SCSI up to 160 MB per channel ...

Page 205: ... array accelerator is automatically enabled when batteries are charged to 90 percent of their capacity The internal circuitry can take up to 36 hours to fully charge the batteries During this time the array accelerator is disabled but the Smart Array Controller properly functions without the performance advantage of the array accelerator Managing Drive Arrays Using ACU The ACU is an intuitive grap...

Page 206: ...up a new array or add drives to an existing array by using the following procedure 1 Log on to the TaskSmart N2400 appliance as Administrator 2 From the TaskSmart N2400 console click Microsoft Management Console Figure 6 2 TaskSmart N2400 console screen 3 Expand the Disk System folder ...

Page 207: ...ures 6 9 4 Click Compaq Array Configuration Utility to open the ACU 5 Double click the Compaq Array Configuration Utility icon in the right pane of the interface to launch the ACU Figure 6 3 Compaq System Tools menu selection screen ...

Page 208: ...gure 6 4 Smart Array Controller Configuration Utility preview dialog box IMPORTANT Be sure to select the array controller after you start the ACU Make sure that the array controller displayed at the top of the window is NOT the Integrated Smart Array Controller Changes to the configuration of the controller can corrupt the operating system on the server CAUTION Existing logical drives must not be ...

Page 209: ...commends that you add the drives in multiples of three or four The new drives become separate logical drives as described in the next section NOTE The maximum number of storage units logical drives in a pool is eight Therefore it is advantageous to make logical drives as large as possible if you want to have large pools from which to create virtual disks 9 Next click the icon showing the right poi...

Page 210: ...e complete you must create a logical drive before exiting or the new array will not be saved Use the procedure in the next section to create a logical drive or drives from your arrays Creating Logical Drives from Arrays Now that you have gathered your physical drives into fault tolerant arrays you need to create logical drives from them You can choose to create one large logical drive using the en...

Page 211: ...values to create a logical drive that occupies the entire array 13 Click Done 14 If you have other arrays repeat the procedure to create new logical drives on those arrays as well 15 You must rescan the drives so that the newly created logical drives are visible to the operating system This procedure is accomplished from the TaskSmart N2400 console To find the newly created logical drives a Right ...

Page 212: ...uld the use of LVM be necessary all SWVR interfaces must be closed prior to and during use To activate the LVM refer to the release notes provided with the appliance SANworks Virtual Replicator SANworks Virtual Replicator SWVR is a Compaq utility for managing disk space logically and efficiently SWVR combines logical drives into a pool of space from which the administrator can create virtual disks...

Page 213: ...New Pool Wizard starts and the logical drives are displayed that are available to be included in new pools NOTE When creating pools or virtual disks the wizard progresses to the final screen prior to checking for duplicate names of a pool or virtual disk The wizard gives an error message if duplicate names exist and then exits To correct the error the wizard must be restarted ...

Page 214: ...ical drive that you want to include Figure 6 8 Selected Logical Drives dialog box NOTE You can have up to eight logical drives as members of a pool 8 Click Next to proceed 9 Select the segment size of your pool noting that this selection determines the maximum size of a virtual disk that may be created in the pool Compaq recommends a segment size of 128 KB You can see the total capacity of your ne...

Page 215: ...uesting space or you may create a single large virtual disk from a pool A limitation is that virtual disks may not span pools they must be created from a single pool NOTE Your pool has a reserved area for snapshot creation A snapshot is a real time copy of data on a virtual disk NOTE By default 30 percent of your pool space is devoted to snapshot reserves Depending on how fast your data changes an...

Page 216: ...ssible to the operating system 4 Format the virtual disk using the recommended 16 KB allocation unit size or a size slightly larger than the average file size IMPORTANT Using the 16 KB allocation unit size is recommended for optimum performance However disk defragmentation software does not operate properly See Snapshots and Drive Defragmentation in Chapter 2 Administrative Procedures for more inf...

Page 217: ...data that you want to keep back up the data Deleting a virtual disk destroys all the data stored on the disk Make sure that no one is accessing the virtual disk You cannot it delete if any files on the disk are open To delete a virtual disk 1 From the TaskSmart N2400 console click Microsoft Management Console click Disk System and then click Snapshot Manager 2 Expand the list showing pools virtual...

Page 218: ... erase all the data stored on it NOTE When you delete a virtual disk make sure to delete any scheduled tasks for the disk Otherwise if you reuse the old virtual disk name for another virtual disk the old tasks run on the new disk Use the Windows Scheduled Tasks applet to delete scheduled tasks 6 Select the pool to be deleted and then right click Delete 7 Click OK to confirm that you want to delete...

Page 219: ...olume review the following checklist Make a reliable backup copy of the data If the drive that you plan to grow contains any data that you want to keep it is recommended that you back up the data Plan for new storage Adding capacity can increase the time required to create backups Before performing online volume growth make sure that the pools that you have created have adequate free space When yo...

Page 220: ...ing array 1 Access the ACU 2 If this results in launching a Wizard cancel the wizard and follow these steps 3 Under Controller Selection click the drop down box and select Smart Array 5300 Controller 4 You can modify an existing array up to a total of 14 drives for the array by clicking the desired array and then clicking Modify Optionally if you added a sufficient number of physical drives you ca...

Page 221: ...sk System and then click Snapshot Manager 3 Select the desired pool 4 Right click Properties to show the Pool Properties dialog box 5 Click the Storage Units tab and then click Add The Add New Storage Units screen is displayed 6 Select the storage unit you want to add and then click Add 7 Click OK to dismiss the pop up that tells you that the storage units have been added to the pool 8 Click OK to...

Page 222: ...lick Snapshot Manager 3 Select the desired pool 4 Right click the virtual disk that you want to grow and then select All Tasks 5 Select Grow Volume 6 The welcome screen of the Grow Volume Wizard is displayed Click Next to start the wizard 7 In the Virtual Disk Information dialog box confirm that the specified virtual disk is the one that you want to grow If not click Back and repeat step 4 to sele...

Page 223: ...t 11 In the Confirm Selected Volume dialog box confirm online growth for the specified virtual disk If you want to make changes click Back If you want to proceed with online volume growth click Next 12 After the virtual disk size increases to its new size click Finish to close the wizard Online volume growth for virtual disks is also possible using the Online Volume Growth Wizard from the Microsof...

Page 224: ...ch IMPORTANT Before you remove a drive from the drive bay be sure to allow a few seconds for the drive to completely spin down before handling it If you have completely powered down the external enclosure the drives should already have spun down 2 Move the drive to the desired location in an external storage enclosure 3 Restore power to the external storage enclosure or enclosures and then power u...

Page 225: ... powered down The drives in your server are hot pluggable To identify failed drives look for one or more of the following An amber LED is illuminated on a failed drive This LED indicates that the storage enclosure is powered up and that the SCSI cable connecting the storage enclosure to the server is working NOTE The amber light may briefly illuminate when the drives are inserted This illumination...

Page 226: ... drive LEDs An illustration detailing the location of each LED A table of the possible LED configurations and what each combination means CAUTION Read Hot Plug Drive Replacement Guidelines in the Compaq Servers Troubleshooting Guide before removing a hard drive For additional information on troubleshooting hard drive problems refer to Hard Drive Problems and SCSI Device Problems in the Compaq Serv...

Page 227: ...loss The drive is rebuilding or undergoing capacity expansion Flashing Flashing Flashing Do not remove the drive Removing a drive during this process causes data loss The drive is part of an array being selected by the ACU Or The Options ROMPaq is upgrading the drive Off Off Off OK to replace the drive online if a predictive failure alert is received see the Predictive Failure Alert section in Com...

Page 228: ...ion in Compaq Servers Troubleshooting Guide for details provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and configured as part of an array On or flashing On Off OK to replace the drive online if a predictive failure alert is received see the Predictive Failure Alert section in Compaq Servers Troubleshooting Guide for detail...

Page 229: ...ties report drive state through the SCSI ID Table 6 3 assists you in associating the appropriate drive bay to the corresponding SCSI ID Table 6 3 Storage Enclosure Drive Bay Configuration for Replacing Failed Hard Drives Description Bay Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 SCSI ID 0 1 2 3 4 5 8 9 10 11 12 13 14 15 2 Remove the failed drive by unlatching and sliding it out of the drive bay about...

Page 230: ...to rebuild the information from the failed drive onto the spare drive using the remaining drives and the distributed data guarding parity information NOTE Until the rebuild process is complete a spare drive cannot prevent the failure of the entire array if another drive in the array fails Additionally it is possible that noncorrectable drive errors can prevent a successful rebuild operation in som...

Page 231: ...g enough for you to make copies of important files If a 1779 POST message is displayed press the F2 key to re enable the logical drive or drives Remember it is likely that data loss has occurred and any data on a failed logical drive is suspect Fault tolerance can also be compromised due to nondrive issues These issues include faulty SCSI and power cables power supplies facility power or accidenta...

Page 232: ...y at the same time Ensure that no failed drives are present or that no rebuild processes are in progress Ensure that the positions of other drives on the system to which the array is being moved are not being changed at the same time Make a full backup of all data on the server from which the array is being moved before starting the move process Use the ACU to identify which drives are in the arra...

Page 233: ... can be expanded or new virtual disks can be created to take advantage of the space Use the procedures described in the previous sections for creating arrays logical drives pools and virtual disks When you plan for adding space to your appliance consider the following Add drives in groups of three or four Because new drives must be configured as new logical drives and RAID 5 sets must have at leas...

Page 234: ...ally start when new drives are added 3 Assign the new physical drives to an existing array You can also create a new array or arrays so that the existing array does not exceed 14 drives Existing logical drives automatically expand across the physical drives including newly added ones 4 Create a new logical drive to use the extra space on the expanded array See Adding Additional Storage Units to th...

Page 235: ...AM Utility The CPQTEAM Utility allows users to configure and monitor Compaq NICs operating under Windows 2000 and provides several options for increasing throughput and fault tolerance when operating under Windows 2000 Fault Tolerance provides automatic redundancy If the primary NIC fails the secondary NIC takes over Load Balancing provides the ability to balance transmission across NICs as needed...

Page 236: ...istration Guide Installing CPQTEAM Utility Before you can use the CPQTEAM Utility you must first install it To do this perform the following tasks 1 Double click the CPQTEAM Setup icon on the desktop Figure 6 13 Launching CPQTEAM setup ...

Page 237: ...dministrative Procedures 6 39 2 When the following message box is displayed click Install Figure 6 14 Installing CPQTEAM 3 Click OK when prompted with the following message Figure 6 15 Selecting CPQTEAM file path ...

Page 238: ... displayed Click Close You are now ready to use the CPQTEAM Utility Figure 6 16 CPQTEAM installation complete Opening CPQTEAM Utility There are two methods to access the CPQTEAM utility From the Windows Control Panel double click the Compaq Network icon or Double click the Tray icon in the Windows toolbar at the bottom of the Windows 2000 screen ...

Page 239: ...NICs must be DHCP enabled and the DNS server address must be left blank NOTE The Teaming utility becomes unstable if static IPs Subnets and DNS addresses are set before Teaming The Internet Protocol TCP IP Properties dialog for each NIC must match the screen displayed in Figure 6 17 Figure 6 17 Internet Protocol TCP IP Properties dialog box ...

Page 240: ...6 42 Compaq TaskSmart N2400 Administration Guide NICs duplex and speed settings must be set to default Figure 6 18 NIC Properties dialog box 1 Open the CPQTEAM utility ...

Page 241: ...res 6 43 2 Highlight the NICs that you want to team and then select Team Figure 6 19 Compaq Network Teaming and Configuration Properties dialog box 3 Configure the team as desired by choosing either Fault Tolerance or Load Balancing ...

Page 242: ...Controls dialog box Fault Tolerant option Manual This setting lets the user change from a Primary NIC to a Secondary NIC only when the user clicks Switch Now NOTE The Switch Now Option is disabled until the user selects Manual and then clicks Apply Fail on Fault This setting automatically switches from a Primary NIC to a Secondary NIC when the Primary NIC fails ...

Page 243: ...s operational it is always the active NIC If the NIC fails and it is eventually restored replaced it automatically resumes its status as the active NIC NOTE Because of its functionality Smart Switch is the recommended choice for Fault Tolerance Detailed information about configuring teams for fault tolerance can be found in the Compaq Network Teaming and Configuration Help ...

Page 244: ...ssion bandwidth To use ALB you must link at least two teamed Compaq NICs in the server to the same network switch Cisco Fast EtherChannel FEC This feature creates a team of NICs to increase transmission and reception throughput Unlike ALB Cisco FEC can be configured to increase both transmission and reception channels between the server and switch For example a Cisco FEC team containing four Compa...

Page 245: ...o load balance with the source MAC address the address transmitted from the workstation or the source IP address Using the last four bits of either source address the teaming driver algorithm then assigns this source address to the port of one of the NICs in the team This port is then used to transmit all packets destined for that source address This configuration the transmission of packets from ...

Page 246: ...leting the NIC teaming procedure warnings similar to the following are displayed Figure 6 22 License Warning dialog box When encountering these screens click Yes to continue The following screen is displayed Figure 6 23 Compaq Network Teaming and Configuration dialog box ...

Page 247: ...s 6 49 Click Yes to continue and then you will be asked to reboot the system At this time close all other open applications and then click Yes to reboot the system Figure 6 24 Compaq Network Teaming and Configuration Restart dialog box ...

Page 248: ...rk adapter is created in the networking properties screen To access the networking properties right click the My Network Places icon in the TaskSmart N2400 desktop and then select Properties NOTE The appliance must be restarted before the virtual adapter is created and accessible in the networking properties Figure 6 25 Network and Dial up Connections screen ...

Page 249: ...ures 6 51 After the system has powered up open the Network Properties page select the View tab and then click on Details The Network Properties page should then look similar to the following Figure 6 26 Network Properties dialog box ...

Page 250: ...Smart N2400 Administration Guide Right click on Compaq Network Teaming Virtual Miniport and then select properties A screen similar to the following is displayed Figure 6 27 Local Area Connection Properties dialog box ...

Page 251: ...o configure your Teams IP address Subnet Mask and DNS address Figure 6 28 Local Area Connection Internet Protocol Properties dialog box IMPORTANT When this process is complete do not modify the TCP IP Protocols for the individual Ethernet ports that are teamed ...

Page 252: ...Compaq TaskSmart N2400 Administration Guide After you have finished configuring the TCP IP settings click OK The Ethernet Team should be up and running Figure 6 29 Local Area Connection Properties dialog box ...

Page 253: ...d Administrative Procedures 6 55 To check the status of the Ethernet Team launch the CPQTEAM Utility The following screen is displayed Figure 6 30 Compaq Network Teaming and Configuration Properties dialog box ...

Page 254: ... icon is displayed check all network connection and make sure the hub switch is working properly When the connection is restored this icon will change Inactive cable fault A cable fault has occurred while the NIC was inactive Hardware failure The driver is installed in the registry and is loaded The driver is reporting a hardware problem with the NIC This indicates a serious problem Contact your a...

Page 255: ... Troubleshooting continued RJ 45 Gigabit Fibre Description Disabled The NIC has been disabled through the Device Manager or NCPA For more advanced problems with NIC Teaming refer to the Compaq Network Teaming and Configuration Help section in the CPQTeam Utility ...

Page 256: ...ils the system must be powered down The UPS supplies a limited amount of power to complete essential tasks and to power down the TaskSmart N2400 appliance avoiding any loss of data The UPS communicates directly with your TaskSmart N2400 appliance through a serial line connection If the system is properly configured and the serial line connection is established the UPS notifies the TaskSmart N2400 ...

Page 257: ...s across multiple account databases can be problematic Figure 6 31 SFU Password Synchronization dialog box Password synchronization ensures that the machines contain the identical most current user password database When the user or administrator changes a password the new password is updated across all target machines Without password synchronization the user could have different passwords on dif...

Page 258: ...is enabled Requirements Password synchronization is bidirectional It works from NT to UNIX and from UNIX to NT The work environment must meet the following criteria for the password synchronization service to function The password policies must be the same on NT and UNIX User and group names must match exactly in spelling No advanced mapping component exists to correct for any mistakes or differen...

Page 259: ...r IP address of the UNIX computer in the Computer Name box 2 Click Add and then click Configure The password synchronization settings dialog box for the specific computer is displayed This dialog box allows the user to perform steps such as supplying new encryption keys or changing password synchronization port numbers Figure 6 32 SFU Password Synchronization dialog box advanced settings ...

Page 260: ...y containing sfucustom msi b Double click the file to open it Windows Installer launches NOTE If the domain controller used does not have Windows Installer installed locate the file InstMSI exe in the SFU directory and launch it After this installation the Windows Installer program starts when opening sfucustom msi c Click Next when the Welcome to Windows Services for Unix screen is displayed d Ty...

Page 261: ...rd synchronization uses strong encryption for propagating passwords Encryption key Password synchronization comes with a default Encryption Key displayed Enter an encryption key of your own regenerate the key or do both Port configuration This port is where the password synchronization service checks for password changes UNIX machines must be configured to use the defined port number Password Sync...

Page 262: ...es to begin realizing the benefits of NAS As a source and destination for departmental workgroup or even enterprise data the TaskSmart N2400 appliance becomes an integral part of company computing environments Therefore efficient backup and reliable restore capabilities are a priority It is important to configure a reliable and efficient backup solution before storing important data on the TaskSma...

Page 263: ...g a Backup Solution There are three main considerations when developing a backup solution Types of tape solutions Tape device connection methods G SCSI G Fibre Channel Backup software vendors In many departmental and workgroup situations it is common to connect a tape backup device directly to the appliance providing the server with exclusive use of the tape device Due to common usage in the indus...

Page 264: ...t step is to select the tape device and backup software The most direct way to back up your TaskSmart N2400 appliance is to connect a tape library tape array or one or more stand alone tape drives to your appliance using a direct SCSI connection SCSI Direct Connect Environments To implement a SCSI connected solution you must determine which tape device that you are connecting Single ended SE SCSI ...

Page 265: ...rtain which of the following Fibre Channel environments is being used Fibre Channel Arbitrated Loop FC AL Switched Fibre Channel Fibre Channel loop environments connect servers such as the TaskSmart N2400 appliance to backup devices using a Fibre Channel hub and a Fibre Channel to SCSI bridge called a Fibre Channel tape controller The Fibre Channel loop host bus adapter HBA controller is inserted ...

Page 266: ...u select and purchase a third party backup solution that meets your needs These needs include such capabilities as tape hardware support and connection method support Important capabilities to look for in backup software include the following Autochanger support Tape media management database File history database with extensive search capabilities Ability to define backup groups and schedules Abi...

Page 267: ...dition to these features regularly scheduled backups to removable media are crucial in safeguarding your data against accidental loss intentional tampering or hardware failures It is recommended that you configure data disks in RAID 5 arrays This configuration makes data loss due to disk failure unlikely Two drives in the same array would have to fail at the same time for data loss to occur Nevert...

Page 268: ...ckups which often occur when someone remembers to execute them Full backups on a weekly or bi weekly basis are necessary Depending on the rate that your data changes and the capacity and performance of your backup devices adjust the backup schedule to fit your company environment If your backup devices do not have sufficient capacity for a full backup distribute the backups so that they occur thro...

Page 269: ...age accurately Take advantage of these capabilities to maintain different media pools for full backups and incremental differential backups as well as archive media The retention time on each of these types of backup is different For example using differential backups on the same tape for full backups causes the tape space to be wasted after the retention time for the differential data has passed ...

Page 270: ...rocess to reinstall the TaskSmart system image If you made changes to the factory drive array default configuration configure your arrays logical drives pools and virtual disks as they were at the time of the disaster Reinstall the backup application Add the TaskSmart N2400 appliance into the appropriate domain Re establish user accounts if the TaskSmart is a part of a workgroup If the files were ...

Page 271: ...re simultaneous read operations and higher performance than data guarding RAID 4 If one drive fails the controller uses the parity data and the data on the remaining drives to reconstruct data from the failed drive RAID 5 allows the system to continue operating with reduced performance until you replace the failed drive If more than one drive fails RAID 5 also fails and all data in the array is lo...

Page 272: ...or fault tolerance a 14 drive configuration uses only seven percent NOTE Given the reliability of a particular generation of hard drive technology the probability of an array experiencing a drive failure increases with the number of drives in an array Compaq recommends the number of drives in an array be limited to 14 DATA P P P P P P P P P DATA DATA DATA P Parity Figure B 1 Distributed data guard...

Page 273: ...es This is referred to as RAID 0 1 or RAID 10 If a drive fails the mirror drive provides a backup copy of the files and normal system operations are not interrupted For example consider the following scenario When eight drives are used in a RAID 0 1 configuration each RAID 0 subarray consists of four drives Each of the four drive subarrays is a mirror of the other four drive subarrays If there is ...

Page 274: ...performs them The ACU graphical configuration utility is run from the operating system Use ACU to create RAID array sets and logical drives from the physical drives installed in the storage enclosure The ACU graphical configuration utility allows the user to set RAID type and other important settings that can affect the performance and fault tolerant capabilities of the TaskSmart N2400 appliance W...

Page 275: ...bleshooting for hardware and software specific to the appliance Initial Troubleshooting Checklist Hard Drive Problems SCSI Device Problems TaskSmart N2400 Server Troubleshooting Software and Firmware Diagnostic Tools SFU Troubleshooting Stopping and Starting NFS File Service NIC Troubleshooting Remote Insight Lights Out Edition Board Troubleshooting QuickRestore Miscellaneous Troubleshooting ...

Page 276: ... for a few seconds and reseating the same drive without fixing the cause Hot plugging often causes the Fault LED to turn off but does not solve the problem that caused it to light initially Usually the drive needs replacing but in some situations a problem could exist with the drive cage the SCSI cable or the controller Each hot plug SCSI hard drive has three LEDs located on the front of the drive...

Page 277: ...d drive connection problem occurred Check the LEDs on the hard drive See Hard Drive LED Indicators in Chapter 4 Integrating UNIX into Windows NT of this administration guide Try removing and replacing the hard drive If you remove any hard drives label the drive and its position and make sure that you install it in the original position Hard drive is not recognized by server Driver problem occurred...

Page 278: ...a hard drive failure and the subsequent rebuild process can cause storage subsystem performance degradation For example the replacement of a single drive on an array with 16 drives has less impact than a replacement on an array with three drives When a drive is hot plugged the drive subsystem may no longer be fault tolerant although the system is functionally operational CAUTION Fault tolerance is...

Page 279: ... online LED for the drive flashes indicating that a replaced drive is being rebuilt from data stored on the other drives NOTE An online spare does not activate and start rebuilding after a predictive failure alert because the degraded drive is still online The online spare activates only after a drive in the array has failed Do not replace multiple degraded drives at the same time for example when...

Page 280: ...t tolerance be utilized in your RAID configuration Refer to your Smart Array Controller user guide for information on fault tolerance options IMPORTANT You must use Compaq Insight Manager and a Compaq Smart Array Controller to manage the drive array on your server if you wish to implement predictive failure alert Predictive Failure Replacement Guidelines To minimize server downtime and data loss u...

Page 281: ...ustain hot plugging an online drive may cause some unrecoverable errors to be reported to the operating system or may cause a complete failure of the array Refer to your operating system documentation for more information on implications as well as possible recovery options IMPORTANT Before replacing a degraded hard drive use Compaq Insight Manager to examine the error counters recorded for each p...

Page 282: ...ooting Problem Recommended Action The TaskSmart N2400 appliance does not power down Press and hold the power button for four seconds and then release This procedure invokes the hardware override for the power button The TaskSmart N2400 appliance is not working Most problems are caused by invalid IP address configurations Three addresses are critical a numeric IP address with a subnet mask a valid ...

Page 283: ...c tools available for all Compaq server products The topics covered in this section include Default Configuration Running Compaq Utilities Diagnostics Software Array Diagnostic Utility Integrated Management Log Rapid Error Recovery Automatic Server Recovery 2 ROMPaq Error Recovery Options ROMPaq Disaster Recovery ...

Page 284: ...oceed with the remaining initialization items Ignore forces the initialization process to continue using defaults for any items that are not defined on the configuration diskette or if there is no diskette Reset resets the appliance to its initial factory state and the server powers down gracefully The next time the server is powered up the automatic mini setup preparation process is initiated all...

Page 285: ...n power it back up Press the F10 key when the cursor is displayed in the upper right corner of the screen 2 At the main menu select Diagnostics and Utilities 3 Press Enter 4 Select Inspect Computer and then press Enter NOTE If Diagnostics is not installed on the hard drive System Configuration prompts you to insert the Diagnostics diskette into drive A 5 Follow the instructions displayed on the sc...

Page 286: ...rtition From diskette From the Compaq SmartStart and Support Software CD Running the Utilities on the Compaq System Partition The Compaq utilities are automatically available on the Compaq system partition To run the utilities on the Compaq system partition start the system and then press the F10 key when you see Press F10 for Compaq system partition utilities Then select the desired utility from ...

Page 287: ... System Utilities screen select Create Support Software Disks and then Next 3 Select the diskette that you would like to create from the list and then follow the instructions on the screen Running the Utilities from the Compaq SmartStart and Support Software CD IMPORTANT SmartStart is not used to configure the server The server is preconfigured Use the QuickRestore CD for server configuration To r...

Page 288: ...essed when a system configuration error is detected during the Power On Self Test POST Compaq Diagnostics software is also available on the Compaq SmartStart and Support Software CD You can create a diagnostics diskette from the SmartStart and Support Software CD and run Diagnostics from diskette See the procedure in the Running Compaq Utilities section earlier in this appendix NOTE The Enable Dri...

Page 289: ... After completing the steps listed in the table run the Diagnostics Utility to verify that the error condition has been corrected If the error code is redisplayed 1 Perform the next step listed in the table 2 Run the Diagnostics program again 3 Follow this procedure until the Diagnostics program no longer detects an error condition ...

Page 290: ...tem board and retest 107 XX CMOS RAM test failed 108 XX CMOS interrupt test failed 109 XX CMOS clock load data test failed 1 Replace the battery clock module and retest 2 Replace the system board and retest 110 XX Programmable timer load data test failed 111 XX Refresh detect test failed 112 XX Speed test slow mode out of range 113 XX Protected mode test failed Replace the system board and retest ...

Page 291: ...iled 1 Check the system configuration and retest 2 Replace the processor and retest 3 Replace the system board and retest 199 XX Installed devices test failed 1 Check the system configuration and retest 2 Verify cable connections and retest 3 Check switch or jumper settings or both and retest 4 Run the BIOS Setup Utility and retest 5 Replace the processor and retest 6 Replace the system board and ...

Page 292: ...ides enough information to initiate problem resolution immediately NOTE ADU does not write to the drives destroy data or change or remove configuration information Starting ADU CAUTION Do not cycle the power during this process ADU must perform low level operations that if interrupted could cause the controller to revert to a previous level of firmware if the firmware was soft upgraded 1 Insert th...

Page 293: ...eral ways From within Compaq Insight Manager From within the Compaq Survey Utility From within the IML Management Utility Compaq Insight Manager Compaq Insight Manager is a comprehensive management tool used to monitor and control the operation of Compaq servers and clients Compaq Insight Manager consists of two components a Windows based console application and server or client based management d...

Page 294: ...iguration capture and comparison to maximize server availability It is delivered on the Compaq Management CD in the SmartStart package or is available on the Compaq website Refer to the Compaq Management CD for information on installing and running the Compaq Survey Utility After running the Compaq Survey Utility view the IML by loading the output of the utility typically called SURVEY TXT into a ...

Page 295: ...id recovery services for diagnosing and recovering from errors These tools are available for local and remote diagnosis and recovery Rapid recovery means fast identification and resolution of complex faults The Rapid Recovery Engine and Compaq Management Agents for Servers notify the system administrator when a failure occurs ensuring that the server experiences minimal downtime You enable these f...

Page 296: ...ccess to diagnostic and configuration tools You can also configure ASR 2 to page an administrator when the system restarts ASR 2 depends on the application and driver that routinely notify the ASR 2 hardware of proper system operations If the time between ASR 2 notifications exceeds the specified period ASR 2 determines that a fault has occurred and initiates the recovery process To configure ASR ...

Page 297: ... remote access To use this level of ASR 2 you must configure ASR 2 to load the operating system after restart Attended Recovery For attended recovery ASR 2 performs the following actions Logs the error information to the IML Resets the server Pages you if a modem is present and you selected Paging Starts Compaq Utilities from the hard drive Enables remote access During system configuration these u...

Page 298: ...diagnose the critical error or to start the operating system to return the server to operational status as rapidly as possible When you enable ASR 2 to start the operating system the server tries to start from the primary partition In this mode ASR 2 can page you if a critical error occurs but you cannot access Compaq Utilities When you enable ASR 2 to start Compaq Utilities the server restarts af...

Page 299: ...rver Standby recovery timeout Determines how long the server waits to initiate switch after ASR 2 activation Software error recovery start option Allows the server to restart either into the OS or into Compaq Utilities Thermal shutdown If enabled shuts down the server if a critical thermal error occurs UPS shutdown If enabled allows the server to perform a shutdown if a UPS is activated UPS shutdo...

Page 300: ...perating system fatal error or a server lock up ASR 2 restarts the server into either Compaq Utilities or the operating system as indicated by the System Configuration parameters The default value is 10 minutes The allowable settings are 5 10 20 and 30 minutes For remote and offsite unattended servers setting the software error recovery timeout for 5 minutes reduces server downtime and allows the ...

Page 301: ...Notification pager alert is sent to the Server Administrator Unattended server starts the operating system Or Server starts Compaq Utilities from the Compaq system partition on the hard drive If the server continues experiencing hardware software errors and the number of ASR cycles exceeds the specified number of recovery attempts the server logs an error to the Server Health Log or the Integrated...

Page 302: ...the network or directly from the server For modem access you must have either Compaq Insight Manager 2 0 or above or have a VT100 or ANSI terminal type device You can use a standard CRT with VT100 or ANSI emulation capability or you can use a PC with a VT100 or ANSI terminal emulation package The communication parameters must be set for 8 data bits no parity and 1 stop bit You can also enable ASR ...

Page 303: ...ons The process of upgrading the system ROM is referred to as flashing the ROM Flashing consists of using software to replace the current ROM image with a new one through ROMPaq Should an error such as a power failure occur during this process the flash operation is not completed causing the ROM image in the server to be corrupted Compaq provides two options for ROMPaq recovery depending on the se...

Page 304: ... image If the diskette is not in place the system continues to beep until a valid ROMPaq diskette is inserted 8 After successful completion of this process a Power down the server b Remove the diskette c Reset configuration switches 1 4 5 and 6 see Table C 5 d Power up the server as usual e After a failed ROMPaq power down the server and then repeat the above process Table C 5 Configuration Switch...

Page 305: ...irectory or file that they are trying to access Check the ACL or UNIX permissions listing on the directory or file If the mapped user does not have access to the file and should have access change the permissions to allow the mapped user access Users are displayed as nobody nogroup or both Are the user and group correctly mapped Check the ACL and the user mappings under the SFU MMC module Verify t...

Page 306: ...mappings which requires all users to be explicitly mapped RPC procedure call failed error occurs when a showmount or other command is executed Is the NFS service running Check the event log for the message stating that the NFS service has started If not this is the cause of the problem Wait for the machine to finish powering up If the event log entry is present check the service display in the MMC...

Page 307: ...nd line by typing nfsshare sharename drive letter path o anon I created a shared folder and then renamed or deleted it Now it seems to no longer be NFS shared yet the old share name is still showing on the server You need to always stop NFS sharing before renaming or deleting folders that are NFS shared To clean out the old share you need to go to a command prompt and run nfsshare d alias name Thi...

Page 308: ...gher level directory See the previous discussion about parent directories SFU NFS already supports sharing out child directories from a parent To share out this higher level directory you need to disable all lower directory shares and then enable this directory for NFS sharing I can map multiple Windows users to a single UNIX user However when I try to map several UNIX users to a single Windows us...

Page 309: ...IP address for the NFS server If you are not using the UNIX hosts file for naming resolution be sure that you typed in the correct NFS server IP address Is the NFS server online Make sure that the server is online before a mount is processed This whether the server is online by issuing a ping or showmount command from the client to the server Mount can t get an address for incorrect servername Did...

Page 310: ...pping CacheRefresh The possible refresh rates range from a minimum of 15 minutes to a maximum of 24 hours NOTE Setting the refresh rate too low can affect performance due to the frequency of the updates The NFS Server can be refreshed immediately by running the Refresh NFS Server Setting script in the SFU section of the MMC or by stopping the NFS service and the User Mapping service Restart the us...

Page 311: ...og on to the TaskSmart server as Administrator 2 Click Microsoft Management Console 3 Click Services for UNIX 4 Right click Server for NFS 5 To STOP Highlight and click Stop If Stop is not available the service is not currently running 6 To START Highlight and click Start If Start is not available it means that the service is already running Stopping and Starting NFS from the Command Line 1 Log in...

Page 312: ... sure that the cable is properly installed The network cable must be securely connected at both the NIC and the switch This requirement applies to the NC6132 NC3132 and NC3134 If the cable is attached and the distance is within acceptable limits 100 meters for copper but the problem persists try a different cable If you are directly connecting two computers no hub or switch use a crossover cable F...

Page 313: ...The NIC and hub are not receiving power or the cable connections between the hub and NIC is faulty On or flashing The NIC is sending or receiving network data The frequency of the flashes varies with the amount of network traffic ACT Off The NIC is not sending or receiving network data On The NIC is operating at 100 megabits per second Mbps 100 Off The NIC is operating at 10 Mbps ...

Page 314: ...x settings If you configured the NIC for full duplex make sure the switch port is also configured for full duplex Setting the wrong duplex can degrade performance cause data loss or result in loss connections Also make sure that if you are running at 100 Mbps that the switch supports this speed NOTE These settings do not apply for the Gigabit Fibre adapters 4 Reseat the NIC and upgrade module daug...

Page 315: ...dapter that you are having problems with and then click Properties NOTE The network adapters shown in the figure below may differ from the network adapters installed on your system Figure C 2 Compaq Network Teaming and Configuration Properties screen ...

Page 316: ...Properties select the Diagnostics tab and then click on run tests A warning appears telling you that running this application will disconnect you from the network click OK Figure C 3 Compaq Network Teaming and Configuration Properties screen Diagnostic tab ...

Page 317: ...letes testing the results should look like the following If not there is a problem with either the settings or the Network Adapter itself Figure C 4 Compaq Network Teaming and Configuration Properties screen Diagnostic tab test results ...

Page 318: ...The Unit IP address does not match the network subnet mask that it is connected to 7 The NIC software MAC address already corresponds to an existing MAC address out on the network 8 TCP IP protocol is not installed to the network stack yet 9 The NIC set up for DHCP cannot talk to the DHCP server The user needs to use a static IP address The LNK LED does not light 1 Check all connections at the NIC...

Page 319: ...ther NIC 4 Make sure to use two pair cable for TX wiring The NIC stopped working when another NIC was added to the computer 1 Make sure the cable is connected to the NC3120 NIC 2 Try reseating the newest NIC The NIC stopped working without apparent cause 1 Run the diagnostics 2 Try reseating the NIC first and then try a different slot if necessary 3 The network driver files may be corrupt or delet...

Page 320: ...ere are various times when you may need to reset the Remote Insight Lights Out Edition board To reset the Remote Insight Lights Out Edition board follow these steps 1 Right click the My Computer icon of your desktop and then select Manage 2 Expand the Services and Applications folder 3 Select Services 4 Stop the Compaq Server Agents service This action stops the Compaq Remote Insight Board Configu...

Page 321: ...r Edit Details and then press Enter 5 Move the cursor down to the Configure Users field and then press Enter 6 Select the user experiencing a problem and then verify the logon name The user s password is not visible but can be re entered on this screen 7 Check the Login Access field on this screen to make sure that this user has logon access I have forgotten my administrator password If you have f...

Page 322: ...dress of the NIC Attempt to connect with browser software by typing the IP address of the NIC as the URL You can see the Remote Insight home page from this address Reset the Remote Insight Lights Out Edition board Verify that you are using a valid user name and password To reset the Remote Insight Lights Out Edition board follow these steps 1 Right click the My Computer icon of your desktop and th...

Page 323: ...mote Insight Lights Out Edition board and the management PC are on the same subnet The subnet can be quickly verified by pinging the Remote Insight Lights Out Edition board from your management PC See your network administrator for proper routes to access the Remote Insight Lights Out Edition board network interface Web browser does not connect to the Remote Insight Lights Out Edition board IP add...

Page 324: ... the correct alert types are enabled either in the Manage Alert Information screen of the Remote Insight Lights Out Edition board console application or in the Alerts Received field on the user information screen in the System Configuration Utility 2 On the server run the System Configuration Utility and verify that the Alerts field is set to Enabled This field globally enables or disables alerts ...

Page 325: ...llowing assignments FB 7 6 5 4 3 2 1 0 During the initial start of the Remote Insight Lights Out Edition board the LED indicators flash randomly After the Remote Insight Lights Out Edition board is started the FB LED flashes once a second The LED indicators 1 through 7 light after start up to indicate a hardware failure If a hardware failure is detected try resetting the Remote Insight Lights Out ...

Page 326: ...pon completion of the QuickRestore Please note that some of this information is duplicated in the QuickRestore CD guide included with the QuickRestore CD TaskSmart N2400 Appliance Verification When the QuickRestore CD is loaded into the CD ROM drive bay and the system unit is powered up the QuickRestore CD launches and verifies that the CD is placed into a TaskSmart N2400 appliance If the program ...

Page 327: ... Table C 6 Note the number of drives included in the external storage cabinet determines the number of arrays to be carved Storage configuration also includes the creation of pools and virtual disks that are associated with the Compaq Virtual Replicator software on the TaskSmart N2400 appliance The data drives are segregated into groups of disks no larger than 14 and no smaller than 4 Each of thes...

Page 328: ...Menu Option If the QuickRestore menu option is selected the QuickRestore CD performs the following tasks 1 Launches the configuration utility and configures the unit as it arrived from the factory If options are added and recognized by the configuration utility they are automatically included 2 Erases the operating system disks inside the server bays and reconfigures them to the factory default st...

Page 329: ...is required to continue 3 Launches the configuration utility and configures the system to factory default settings If options are added and recognized by the configuration utility they are automatically included 4 Configures the operating system drives inside the server bays to factory default state 5 Configures the external storage drives to the desired option specified in step 1 6 Restarts the s...

Page 330: ... The TaskSmart Setup utilities Each of these phases is intended to be fully automated if the configuration diskette produced by the Offline Configuration tool is present in the diskette drive CAUTION During the setup process several Microsoft setup screens are displayed The user must not interact with the interface that is presented If the setup process stops during the Microsoft setup interview f...

Page 331: ...askSmart N2400 appliance into the domain that it was originally a part of Re establish user accounts if the TaskSmart is a part of a workgroup Re establish user rights to drives files and directories if the files were retained NOTE Being a part of a domain negates this requirement Restore data from tape to the external storage cabinets Restore data from tape to the operating system disk drives In ...

Page 332: ...ms or both See Chapter 4 Integrating UNIX into Windows NT for capacity expansion information External Storage System The external storage system is reporting a power supply failure This can be caused by a loss of power from the power source connected to the power supply or it can be caused by a power supply failure Verify that the power supply is connected and plugged in If the power supply itself...

Page 333: ... get a replacement hard drive memory module or processor under the Compaq Pre Failure Warranty When the new part arrives replace it Note that hard drives can be replaced without server or external storage system or systems being powered down Processor and memory replacement require that the server be powered down Ask your Compaq authorized service provider for details if in doubt ...

Page 334: ...mation for these products always refer to the series numbers These series numbers must not be confused with the marketing name or model number for your Compaq TaskSmart N2400 appliance Federal Communications Commission Notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency ...

Page 335: ...terference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide...

Page 336: ... 6672 1 800 OK COMPAQ For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact Compaq Computer Corporation P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that an...

Page 337: ...B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Mouse Compliance Statement This mouse complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause...

Page 338: ... EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms the equivalent international standards are in parentheses EN55022 CISPR 22 Electromagnetic Interference EN50082 1 IEC801 2 IEC801 3 IEC801 4 Electromagnetic Immunity EN60950 IEC950 Product Safety Japanese Notice Taiwanese Notice ...

Page 339: ... Do not try to open the laser device enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only Compaq authorized service technicians to repair the laser device Compliance with CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Ad...

Page 340: ...assified as a CLASS 1 LASER PRODUCT This label is affixed to a laser device installed in your product Laser Information The following list describes standard laser specifications Laser type Semiconductor GaAIAs Wave length 780 nm 35 nm Divergence angle 53 5 degrees 0 5 degrees Output power Less than 0 2 mW or 10 869 W m 2 sr 1 Polarization Circular 0 25 Numerical aperture 0 45 inches 0 04 inches ...

Page 341: ...d service provider WARNING Your computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack There is risk of fire and burns if the battery pack is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C Do not disassemble crush puncture short external contacts or di...

Page 342: ...o prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded earthed surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded ...

Page 343: ...ounding cords To provide proper grounding wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for...

Page 344: ...7 access levels 3 58 defined 1 14 described 3 55 permission levels 3 55 security integrating 3 69 user and group access 3 55 Active Directory account properties 3 29 Builtin folder 3 21 contents 3 21 creating new group 3 36 user 3 22 creating a password 3 23 creating an account 3 21 deleting a user 3 26 deploying under Windows 2000 3 36 domain controller functions 3 15 domain environment described...

Page 345: ...starting C 18 advanced maps for NIS Show User Maps dialog box illustrated 4 22 advanced maps for PCNF Show User Maps dialog box illustrated 4 20 Advanced Server Logical Volume Manager See LVM ALB adaptive load balancing defined 6 46 teaming option Cisco Fast EtherChannel 6 46 using 6 46 array accelerator battery backup 6 7 Array Configuration Utility See ACU array controller configuring B 4 firmwa...

Page 346: ... developing A 2 disaster recovery A 9 Fibre Channel A 4 media rotation A 8 multiple backup devices A 8 offsite storage A 1 A 8 readiness testing A 8 regular backups A 6 SCSI direct connect A 3 implementing A 3 software vendors A 5 tape devices connection methods A 3 described A 2 FC AL A 4 Fibre Channel A 4 hardware compatibility A 4 SCSI connections A 3 SCSI direct connect A 3 switched Fibre Chan...

Page 347: ...s 6 14 6 22 deleting 6 10 loss of fault tolerance C 4 LVM 6 14 open files disconnecting 3 83 snapshot recovery 2 20 snapshots 2 29 CDRH Center for Devices and Radiological Health compliance D 6 CE Marking D 5 Center for Devices and Radiological Health See CDRH Change permission level 3 77 CIFS Common Internet File System closing a single open file 3 83 closing all open files 3 83 compatibility wit...

Page 348: ...ailure 6 27 discover IP devices 5 10 installing management software 5 15 management agents network interface 5 9 storage subsystem performance 5 9 remote administration 5 9 viewing the event list C 20 Compaq Insight Manager for HP OpenView remote administration 5 12 Compaq Insight Manager for Tivoli NetView AIX Version 2 0 remote administration 5 14 Compaq Integrated Remote Console features C 26 C...

Page 349: ...oad balancing 6 46 CPQTEAM Compaq Network Teaming and Configuration Properties screen Diagnostic tab illustrated C 42 CPQTEAM Compaq Network Teaming and Configuration Properties screen Diagnostic tab test results illustrated C 43 CPQTEAM Compaq Network Teaming and Configuration Properties screen illustrated C 41 CPQTEAM Compaq Network Teaming and Configuration Utility installing 6 38 Create Drive ...

Page 350: ...3 16 remotely 3 16 functions 3 15 domain environment compared to workgroup 3 2 domain controller 3 15 Server Manager user account characteristics 3 44 User Manager for Domains 3 43 domain environment Active Directory account properties 3 29 adding TaskSmart N2400 appliance 3 19 adding to account 3 19 Builtin folder 3 21 creating a new group 3 36 creating a password 3 23 creating an account 3 21 cr...

Page 351: ... warning x xi electric shock hazards symbol x electrostatic discharge See ESD Enable Drive A Boot option 2 9 enterprise management Compaq Insight Manager for HP OpenView 5 12 Compaq Insight Manager for Tivoli NetView AIX Version 2 0 5 14 HP OpenView 5 12 remote administration 5 12 Tivoli NetView Linux 5 14 environmental recovery C 22 environments domain 3 1 workgroup 3 1 error checking and correct...

Page 352: ...on notice D 2 FCC Federal Communications Commission cables D 3 Class A equipment compliance notice D 2 Class B equipment compliance notice D 2 Declaration of Conformity D 3 modifications D 3 mouse compliance statement D 4 FEC Fast EtherChannel defined 6 46 teaming 6 46 Federal Communications Commission See FCC Fibre Channel backup solutions tape devices A 4 environments FC AL A 4 switched A 4 type...

Page 353: ... C 5 moving steps 6 26 online spare C 5 predictive failure replacement guidelines C 6 recognition C 4 replacing 6 27 6 31 6 33 replacing caution 6 28 6 29 6 34 server does not recognize C 3 troubleshooting C 2 C 3 C 8 hardware issues See technical support hazard symbol x hazardous energy circuits symbol x Health Driver description C 26 help Active Directory ActiveAnswers website 3 21 ActiveAnswers...

Page 354: ... box for folder name NTSF Test 3 67 Caching Settings dialog box 3 80 client groups tab 4 30 Command line interface 4 32 Command Prompt screen 2 7 Compaq Insight Manager Agent Web interface 5 11 Compaq Network Teaming and Configuration Properties dialog box 6 43 Compaq Network Teaming and Configuration Properties screen C 41 Compaq Network Teaming and Configuration Properties screen Diagnostic tab ...

Page 355: ...Connection Properties dialog box 6 52 6 54 Logoff dialog box 2 8 map maintenance 4 26 mapping server ls al command example 4 11 Microsoft Management Console screen 2 3 Modify User Pproperties Member Of tab dialog box 3 33 Modify User Properties Account tab dialog box 3 29 General tab dialog box 3 28 Profile tab dialog box 3 32 Sessions tab dialog box 3 35 Modify User Properties dialog box 3 8 Netw...

Page 356: ...sword dialog box 3 7 set primary user mapping 4 24 SFU file locking 4 31 SFU Password Synchronization dialog box 6 59 SFU Password Synchronization dialog box advanced settings 6 61 SFU screen user interface 4 1 Share Properties dialog box General tab 3 79 Shutdown dialog box 2 9 simple maps for NIS Show User Maps dialog box 4 18 simple maps for PCNF Show User Maps dialog box 4 16 4 17 simple maps ...

Page 357: ...so initialization tasks collect information 1 3 Configuration Utility CD 1 2 monitoring the process 1 12 predetermined data diskette 1 2 initialization process end of screen illustrated 1 12 initialization tasks complete system configuration 1 13 connect Ethernet cable or cables 1 8 create configuration data diskette 1 4 insert configuration data diskette 1 7 monitor initialization process 1 11 po...

Page 358: ...ress 6 47 with MAC address 6 47 Load Balancing Control teaming option illustrated 6 46 Local Area Connection Internet Protocol Properties dialog box illustrated 6 53 Local Area Connection Properties dialog box illustrated 6 52 6 54 local area network See LAN logical drive caution 6 14 6 22 logical drives caution 6 2 deleting caution 6 10 Logoff dialog box illustrated 2 8 Low Voltage Differential S...

Page 359: ...5 snap ins add remove 3 16 listed 2 4 SWVR growing virtual disk 6 24 system 2 5 user name mapping 4 10 MMC Microsoft Management Console screen illustrated 2 3 Modify User Properties Account tab dialog box illustrated 3 29 General tab dialog box illustrated 3 28 Member Of tab dialog box illustrated 3 33 Profile tab dialog box illustrated 3 32 Sessions tab dialog box illustrated 3 35 Modify User Pro...

Page 360: ...nt global 3 48 local 3 48 selecting 3 48 Account button 3 48 Dialin button 3 49 groups 3 46 Logon To button 3 48 Profile button 3 47 New User dialog box illustrated 3 4 NFS stopping and starting from command line C 37 NFS Network File System auditing establish settings 4 32 levels available 4 32 authentication client level 4 5 per export basis 4 5 squashing 4 5 client groups 4 30 compatibility wit...

Page 361: ...m security 3 55 O OCU Offline Configuration Utility defined 5 6 Offline Configuration Utility See OCU online volume growth adding storage to pools 6 22 growing a virtual disk 6 24 preparing disks 6 21 preparing for 2 14 SWVR feature described 6 21 open file management closing a single open file 3 83 closing all open files 3 83 described 3 83 open files disconnecting caution 3 83 operating system s...

Page 362: ...al injury warning C 2 personal injury warning C 4 policies managing user accounts 3 30 pools capacity expansion 6 35 creating virtual disks 6 17 creating with SWVR 6 14 deleting 6 19 large 6 35 moving arrays 6 34 New Pool Wizard 6 15 online volume growth 6 21 Snapshot Manager 6 14 storage described 6 2 port configuration password synchronization 6 63 POST Power on Self Test messages drive position...

Page 363: ...cribed B 3 drive mirroring B 3 drive mirroring illustrated B 4 RAID 10 fault tolerance B 3 RAID 0 1 B 3 RAID 4 described B 1 RAID 5 compared to RAID 4 B 1 described B 1 distributed data guarding B 1 distributed data guarding illustrated B 2 storage management 6 6 Rapid Recovery Engine enabling C 21 Read permission level 3 76 Readme and Product Information option 2 9 recovery attended C 23 automati...

Page 364: ...ion 5 3 resources Compaq Insight Manager C 6 Compaq Management Agents for Servers C 6 Compaq Management CD C 6 predictive failure C 6 restart system dialog box illustrated 2 8 restarting the server 2 12 Restore From Snapshot Wizard Schedule Information dialog box illustrated 2 25 Snapshot Information dialog box illustrated 2 22 Task Information dialog box illustrated 2 23 User Identification for S...

Page 365: ...dialog box illustrated 6 16 series number regulatory compliance D 1 server powering up illustrated 1 10 Server for NFS installation on a domain controller 4 13 Server Message Blocks See SMB server response troubleshooting slow C 3 Services for UNIX See SFU See SFU Set Password dialog box illustrated 3 7 set primary user mapping illustrated 4 24 SFU Services for UNIX described 4 1 mapping users 1 1...

Page 366: ... SmartStart Support Software CD contents C 12 running utilities C 12 C 13 SMB Server Message Blocks described 3 1 snap ins adding and removing 3 16 connecting to domain 3 18 disk system 2 4 MMC 3 16 Snapshot Manager interface illustrated 6 17 Snapshot Manager screen deleting a virtual disk illustrated 6 20 deleting snapshots illustrated 6 19 scheduling snapshots illustrated 2 27 Snapshot Manager s...

Page 367: ...ervice 2 29 modify reserved pool space 2 30 online volume growth 6 24 adding storage to pools 6 22 described 6 21 preparing disks 6 21 storage tools listed 2 12 online volume growth 2 14 snapshots 2 13 storage pooling 2 13 virtual disks 2 13 symbols in text x on equipment x synchronization See password synchronization synchronization password 6 59 System Configuration Utility See SCU System Tools ...

Page 368: ... Open Files manager using MMC illustrated 3 83 TaskSmart NAS Management MMC consol for file sharing administration illustrated 3 73 TCP Transport Control Protocol with NFS 4 4 Teaming Controls dialog box Fault Tolerant option illustrated 6 44 technical support Compaq phone number xii obtaining xii website xii telephone symbol xi Telnet Server defined 5 2 interface screen illustrated 5 2 remote adm...

Page 369: ...roblems C 31 C 32 slow server response C 3 SNMP trap parameters C 50 Web browser software C 49 troubleshooting 30 pool space for snapshots C 58 troubleshooting Compaq Insight Manager C 59 troubleshooting external storage system C 58 troubleshooting hard drive memory or processor failure C 59 troubleshooting power supply failure C 58 troubleshooting system event log C 58 Tru64 UNIX accessing from L...

Page 370: ...FS 4 12 UNIX 4 12 user access 4 9 user level permissions 4 9 User Name Mapping user interface illustrated 4 10 User or Group Permission Entry dialog box for folder name NTSF Test illustrated 3 63 user properties changing 3 8 dial in 3 9 disabling account 3 8 locking account 3 8 member of 3 9 modifying 3 8 profile 3 9 User Properties dialog box Member Of tab illustrated 3 9 UserData Properties dial...

Page 371: ...m SmartStart and Support Software CD C 13 Survey described C 20 System Configuration accessing C 12 V virtual disk growing from SWVR 6 24 virtual disks creating from pools 6 17 defragmenting 2 26 deleting 6 19 growing MMC 6 25 growing from Online Volume Growth Wizard 6 25 snapshots 6 17 volume growth virtual disk 6 24 volume growth SWVR feature 6 21 volume growth virtual disk 6 25 W warnings batte...

Page 372: ...ile 3 47 modifying a username 3 49 modifying group 3 51 modifying user properties 3 49 Server Manager 3 37 user manager 3 49 Windows Powered OS password synchronization 6 59 Windows user and UNIX user to map and add for PCNFS dialog box illustrated 4 21 Windows users and UNIX users to map and add for NIS dialog box illustrated 4 23 wizards ACU 6 4 bypassing 6 36 workgroup environment compared to d...

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