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Diagnostic Tools

Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide

3-3

COMPAQ CONFIDENTIAL

Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM

Table 3-1: Diagnostic Tools

continued

Tool

Description

How to run it

System Firmware
Update

Utility that enables Windows NT 4 and Windows
2000 to efficiently update system and array
controller ROMs on remote servers from a
central location.

Latest maintenance ROM executable
file can be downloaded from
www.hp.com/servers/proliant/manage

ROM-Based Setup
Utility (RBSU)

Utility used to configure some hardware
installed in or connected to the server.
Specifically, it can:

•

Resolve resource conflicts in areas such as
memory, port addresses, and interrupts
(IRQs)

•

Configure PCI boards automatically

•

Manage installation of memory, processor
upgrades, and mass storage devices such
as hard drives, tape drives, and diskette
drives

•

Store configuration information in
nonvolatile memory

•

Configure the platform for an operating
system

Run RBSU directly from the system
ROM by pressing the

F9

key when

prompted during POST.

Automatic Server
Recovery (ASR)

A tool that restarts the server automatically after
a catastrophic operating system failure,
including software errors, OS lockups,
environmental abnormalities, and some
hardware errors.

A system failsafe timer, the ASR timer, is
started when the Compaq System Management
driver, also known as the health driver, is
loaded. The Compaq Insight Manager console
notifies you in the event of an ASR restart.
Disable the ASR from the Compaq Insight
Manager console.

This tool is a function of the
hardware/software system through
RBSU. Verify that this tool is enabled
through RBSU. The systems
management drive must be loaded to
activate ASR.

POST

The POST is a series of diagnostic tests that
checks firmware and assemblies to ensure that
the server is properly functioning.

POST runs automatically on Compaq
servers when the server is powered up.

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Summary of Contents for ML350 - ProLiant - G2

Page 1: ...on 3 Server Maintenance and Service Guide Part Number 278704 002 January 2003 Second Edition This document provides detailed instructions for maintenance and service personnel It includes removal and replacement procedures spare parts information and an overview of diagnostic tools for the Compaq ProLiant ML350 Generation 3 server ...

Page 2: ... Java is a U S trademark of Sun Microsystems Inc Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should...

Page 3: ...nts Exploded View 1 4 System Components Spare Parts List 1 5 Chapter 2 Removal and Replacement Procedures Electrostatic Discharge Information 2 2 Symbols on Equipment 2 3 Preparation Procedures 2 4 Non Hot Pluggable Device 2 4 Powering Down the Server 2 4 Rack Stability Warning 2 5 Bezel Door Tower Model Only 2 6 Access Panel 2 7 Bezel Rack Model Only 2 8 Removable Media Device Blank 2 11 Cable Ro...

Page 4: ...view 3 1 For More Information 3 4 Chapter 4 Connectors Switches and LEDs Connectors and Components 4 2 Rear Panel Components 4 2 System Board Components 4 3 Switches 4 4 System Configuration Switch Settings 4 4 Resetting System Configuration Settings 4 6 LEDs 4 7 Power Button System Status LEDs and Unit Identification Button 4 8 System Board LEDs 4 11 Hot Plug Hard Drive LEDs 4 13 Network Interfac...

Page 5: ...ions that are hazardous Symbols in Text These symbols may be found in the text of this guide They have the following meanings WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of informat...

Page 6: ...cedures Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create conditions that are hazardous WARNING To reduce the risk of electric shock or damage to the equipment Disconnect power from the system by unplugging all power cords from the power supplies...

Page 7: ...aq QuickFind information services Compaq Insight Manager software For additional copies go to www compaq com Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with the Compaq Insight Manager Telephone Numbers For the name of your nearest Compaq authori...

Page 8: ...mplete titles of published guides or variables Variables include information that varies in system output in command lines and in command parameters in text Bold type is used for emphasis for onscreen interface components window titles menu names and selections button and icon names and so on and for keyboard keys Monospace typeface is used for command lines code examples screen displays error mes...

Page 9: ...name Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 31 02 9 35 AM 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and spare parts lists for the Compaq ProLiant ML350 Generation 3 server Refer to Table 1 1 and Table 1 2 for the names of referenced spare parts ...

Page 10: ...neration 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 31 02 9 35 AM Mechanical Parts Exploded View 5a 2c 2b 2a 5b 5b 10 1 6 8 9 4 3 7 Figure 1 1 Mechanical parts exploded view ...

Page 11: ... 249927 001 2 Cover kit a Hood panel tower model only b Access panel c Top panel 216104 001 3 Hot plug hard drive cage 262171 001 4 Hot plug hard drive blank 122759 001 5 Miscellaneous plastics kit a Expansion board retainer b Feet 4 tower model only c Expansion board guide d Retainer clips 250843 001 6 Power supply blank 249923 001 7 Air baffle 289549 001 8 Front faceplate and bezel rack model on...

Page 12: ...tion 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 31 02 9 35 AM System Components Exploded View 13 15 17 19 23 22 20 16 18 11 14 21 12 14 Figure 1 2 System components exploded view ...

Page 13: ...vices 15 IDE CD ROM drive 48X 288894 001 16 Diskette drive 233409 001 17 Hot plug hard drive cage 262171 001 Power 18 Power switch assembly 292236 001 19 500 W power supply with power factor correction 292237 001 20 Processor Power Module PPM 289564 001 Options 21 Processor with Heatsink a Intel Xeon 2 0 GHz 400 MHz 301018 001 b Intel Xeon 2 2 GHz 400 MHz 301019 001 c Intel Xeon 2 4 GHz 400 MHz 29...

Page 14: ...Parts List continued Item Description Spare Part Number Miscellaneous 24 Enhanced keyboard carbon 244000 001 25 Signal cable kit 163353 001 a IDE ribbon cable assembly b Diskette drive cable assembly c Removable media device SCSI cable 26 SCSI Point to Point cable 292232 001 27 Return kit tower model only 249929 001 28 Return kit rack model only 250189 001 29 Country kit 303713 001 30 Tower to rac...

Page 15: ...2 9 43 AM 2 Removal and Replacement Procedures This chapter provides subassembly module level removal and replacement procedures for the Compaq ProLiant ML350 Generation 3 server After completing any removal or replacement procedure run the diagnostics program to verify that all components operate properly To service the server a Torx T 15 screwdriver may be needed ...

Page 16: ...t products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at static free stations Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface and properly grounded earthed tools and equipment Keep work area free of nonconductive materials such as ordinary plas...

Page 17: ...ceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a...

Page 18: ... must be powered down Non hot pluggable devices in the server include the processor all boards memory modules fans PCI option cards and drive cages Powering Down the Server The server does not completely power down when the front panel power button is pressed The button toggles between On and Standby The standby position removes power from most electronics and the drives but some internal circuitr...

Page 19: ...nt panel is amber and that the fan noise has stopped 3 Disconnect the AC power cord from the AC outlet and then from the server 4 Disconnect all external peripheral devices from the server Rack Stability Warning For stability and safety properly positioning the server is critical WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended t...

Page 20: ... Tower Model Only To remove the bezel door 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 If the keylock is locked unlock the bezel door using the included key 1 3 Open the bezel door fully to the right 2 4 Lift the bezel door and then pull it away from the chassis 3 1 2 3 Figure 2 1 Removing the bezel door tower model only To replace the bezel door...

Page 21: ...cess panel 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door fully to the right Refer to Bezel Door earlier in this chapter 3 Loosen the two thumbscrews located on the left of the front chassis 1 4 Slide the access panel back about 1 5 cm 0 5 inch then lift and remove the panel 2 1 2 Figure 2 2 Removing the access panel To replace t...

Page 22: ...704 002 Last Saved On 12 18 02 9 43 AM Bezel Rack Model Only To remove the bezel 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Loosen the thumbscrews holding the chassis in the rack 1 3 Fully extend the chassis from the rack 1 Figure 2 3 Loosen the thumbscrews holding the chassis and fully extend the chassis from the rack ...

Page 23: ...er 278704 002 Last Saved On 12 18 02 9 43 AM 4 Loosen the access panel thumbscrews 1 5 Slide the access panel back about 1 5 cm 0 5 inch then lift and remove the panel 2 1 2 Figure 2 4 Loosening the access panel thumbscrews 6 Loosen the two thumbscrews securing the rack bezel to the chassis Figure 2 5 Loosening the thumbscrews securing the rack bezel to the chassis ...

Page 24: ... Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM 7 Pull the bezel up and away from the chassis Figure 2 6 Removing the bezel rack model only To replace the bezel reverse steps 2 through 7 ...

Page 25: ... an available removable media bay To remove a removable media device blank from the front chassis 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Push up on the drivelock to release the device blanks 1 5 Gently pul...

Page 26: ...el Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM Cable Routing Diagrams Figure 2 8 through Figure 2 11 show the cable routing for the server CAUTION When routing cables be sure that the cables are not in a position where they can be pinched or crimped Diskette Drive Signal Cable Figure 2 8 Diskette drive signal cable routing ...

Page 27: ...Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM IDE CD ROM Drive Signal Cable Figure 2 9 IDE CD ROM drive signal cable routing Removable Media Device Cable 1 2 Figure 2 10 Removable media device cable routing Table 2 1 Removable Media Device Cable Routing Item Description 1 Signal cable 2 Power cable ...

Page 28: ...paq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM SCSI Point to Point Cable Figure 2 11 SCSI LVD Point to Point cable routing ...

Page 29: ... procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Loosen the thumbscrew 1 and remove the PCI card retainer 5 Loosen the thumbscrew that secures the air baffle to the server chassis 2 6 Lift the air baffle out of the server 3 2 1 3 Figure 2 12...

Page 30: ...mplete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Remove the air baffle Refer to Air Baffle earlier in this chapter 5 Disconnect the system CPU fan cable 1 from the system board NOTE I O fan cable connection show for cla...

Page 31: ...e Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM 6 Loosen the thumbscrew securing the system CPU fan module to the chassis 1 7 Carefully pull the system CPU fan module away from and out of the chassis 2 2 1 Figure 2 14 Removing the system CPU fan module To replace the system CPU fan module reverse steps 2 through 7 ...

Page 32: ...Saved On 12 18 02 9 43 AM To remove the front I O system fan module 1 Disconnect the I O fan cable from the system board 2 Refer to Figure 2 13 1 2 Figure 2 15 Removing the system I O fan module 2 Loosen the thumbscrew securing the I O fan module to the chassis 1 3 Carefully lift the I O fan module out and away from the chassis 2 To replace the I O fan module reverse steps 1 through 3 ...

Page 33: ...ia device bays contain an one third height 1 44 MB diskette drive a one half height IDE CD ROM drive and two empty half height drive bays The empty bays may be used for a DVD ROM drive tape drive non hot pluggable hard drive any SCSI device or a 2 bay SCSI drive cage including a DLT tape drive A DLT tape drive or the 2 bay SCSI drive cage require both empty half height drive bays 1 2 3 4 Figure 2 ...

Page 34: ... Plug Hard Drive Blank NOTE The server does not need to be powered off to complete this operation To remove a hot plug hard drive blank 1 Open the bezel door Refer to Bezel Door earlier in this chapter 2 Slide the release latch to the left 1 and then pull the hot plug drive blank out of the drive bay 2 1 2 Figure 2 17 Removing a hot plug hard drive blank To replace a hot plug hard drive blank reve...

Page 35: ...r does not need to be powered off to complete this operation To remove a hot plug hard drive 1 Open the bezel door Refer to Bezel Door earlier in this chapter 2 Slide the hard drive release latch 1 to open the ejector lever 2 3 Pull the hot plug hard drive out of the drive bay 1 2 Figure 2 18 Removing a hot plug hard drive To replace a hot plug hard drive push the drive back into the bay and then ...

Page 36: ...1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Remove the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Disconnect the power cable from the back of the hot plug hard drive cage 1 5 Disconnect the SCSI cable from the back of the hot plug hard drive cage and system boar...

Page 37: ...9 43 AM 6 Remove all drive blanks and hard drives Refer to Hot Plug Hard Drive Blank and Hot Plug Hard Drive earlier in this chapter 7 Remove the four screws securing the drive cage to the chassis with a Torx T 15 screwdriver 1 8 Pull the hot plug hard drive cage out from the chassis 2 2 1 1 1 Figure 2 20 Removing a hot plug hard drive cage To replace a hot plug hard drive cage reverse steps 2 thr...

Page 38: ...dia Device To remove a removable media device 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Disconnect the cables from the back of the removable media device and the system board Figure 2 21 Disconnecting the rem...

Page 39: ...78704 002 Last Saved On 12 18 02 9 43 AM 5 While pushing up the drivelock 1 pull the removable media device out of the bay 2 1 2 Figure 2 22 Removing the removable media device To replace a removable media device insert the device into the bay until the device clicks into place NOTE It is not necessary to push up on the drivelock when installing a removable media device ...

Page 40: ...2 Last Saved On 12 18 02 9 43 AM Expansion Slots 4 3 2 1 5 Figure 2 23 Expansion slot locations Table 2 3 Expansion Slots Item Slot Slot Number 1 64 bit 100 MHz PCI X 3 3 V bus 2 1 2 64 bit 100 MHz PCI X 3 3 V bus 2 2 3 64 bit 100 MHz PCI X 3 3 V bus 5 3 4 64 bit 100 MHz PCI X 3 3 V bus 5 4 5 32 bit 33 MHz PCI 5 V 5 Note Slots 1 2 3 and 4 are optimized for PCI X 100 add in cards ...

Page 41: ...ation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Disconnect any cables connected to the expansion board 5 If an expansion board retainer is in place a Loosen the thumbscrew of the expansion board retainer 1 b Lift the retainer away from...

Page 42: ...aved On 12 18 02 9 43 AM 6 Press on the top of the expansion slot latch 1 and open the latch toward the rear of the chassis 2 7 Remove the expansion board 3 8 Close the expansion slot latch 9 Replace the expansion board retainer if the expansion board is not immediately being replaced 1 2 3 Figure 2 25 Removing the expansion board To replace an expansion board reverse steps 2 through 9 ...

Page 43: ...ot to touch any of the contacts Doing so may damage the module 1 2 3 4 Figure 2 26 DDR SDRAM DIMM sockets location The following guidelines must be followed when memory modules are being added or replaced DIMMs must be industry standard 128 MB 256 MB 512 MB 1 GB or 2 GB 3 cm 1 2 inch 184 pin PC2100 DDR ECC memory DIMMs The DDR memory DIMMs must support CAS Latency 2 CL 2 or greater They must also ...

Page 44: ...earthed before beginning any installation procedure Refer to Electrostatic Discharge Information earlier in this chapter To remove a memory module 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Press both memory m...

Page 45: ...l Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM Processors and Processor Power Modules 2 3 4 1 Figure 2 28 Processor and Processor Power Module PPM locations Table 2 4 Processor and Processor Power Module PPM Locations Item Description 1 PPM socket 1 populated 2 Processor socket 1 populated 3 Processor socket 2 4 PPM socket 2 ...

Page 46: ...ier in this chapter To remove a processor 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Remove the air baffle Refer to Air Baffle earlier in this chapter IMPORTANT For tower models lay the system on the right sid...

Page 47: ...ce Guide 2 33 COMPAQ CONFIDENTIAL Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 43 AM 7 Rotate the processor cage upward Figure 2 30 Rotating the processor cage 8 Rotate the processor locking lever to release the processor Figure 2 31 Releasing the processor locking lever ...

Page 48: ...he processor heatsink assembly from the socket Figure 2 32 Removing the processor heatsink assembly CAUTION Failure to fully open the processor locking lever will prevent the processor from seating properly during installation and can potentially lead to hardware damage CAUTION To prevent possible server malfunction be sure to completely close the processor locking lever To replace the processor r...

Page 49: ...components to cool before touching them To remove a Processor Power Module PPM 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Locate the PPM to be removed 5 Press the latches outward to release the PPM 1 6 Lift th...

Page 50: ...Refer to System Fan Modules earlier in this chapter 6 Disconnect all power cables device cables and the power button cable from the system board Refer to Cable Routing Diagrams earlier in this chapter 7 Remove all expansion board s and memory modules Refer to Expansion Board and Memory Modules earlier in this chapter 8 Remove all processors and Processor Power Modules PPMs Refer to Processors and ...

Page 51: ...ttery that provides power to the real time clock may need to be replaced Under normal use battery life is 5 to 10 years WARNING The system board contains a lithium battery There is a risk of fire and chemical burn if the battery is improperly handled Do not disassemble crush puncture or short external contacts dispose of in water or fire or expose the battery to temperatures higher than 60 C 140 F...

Page 52: ...2 Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Locate the battery on the system board 5 Press the battery release lever away from the battery 1 6 Lift the battery up from that side and out of its holder 2 IMPORTANT The battery should be installed with the positive polarity side positioned up NOTE If expans...

Page 53: ...T The power supply of the server is hot pluggable When removing a power supply do not power down the server when the redundant power supply option is used 1 Remove the power cord from the power supply to be removed from the server 2 Push down on the power supply release latch 1 3 Slide the power supply out of the server 2 2 1 Figure 2 36 Removing the power supply shown with optional redundant powe...

Page 54: ...er to Access Panel earlier in this chapter 3 Remove any installed power supplies Refer to Power Supply in the previous section 4 Remove all cables from the power supply backplane board 5 Loosen the thumbscrew securing the power supply backplane board to the server chassis 1 6 Slide the power supply backplane board slightly toward the open side of the chassis to release the power supply backplane b...

Page 55: ...nly To remove the four feet from the chassis one at a time 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Place the server upside down 3 Remove the Torx T 15 screw that secures each foot to the chassis 1 4 Lift up the other end of each foot 2 and pull it off the base of the chassis 3 1 2 3 Figure 2 38 Removing the feet from the chassis To replace th...

Page 56: ...tics isolates failures down to the replaceable part whenever possible Diagnostics and utilities must be accessed when a system configuration error is detected during Power On Self Test POST For a complete list of POST error messages refer to the Compaq Servers Troubleshooting Guide Compaq Diagnostics software is also available on the Compaq SmartStart software CD A Diagnostics diskette may be crea...

Page 57: ...p User Guide accessed through www hp com servers proliant manage Perform a search for Survey Utility then follow the appropriate link Compaq SmartStart software Located on the SmartStart CD the SmartStart utility is the intelligent way to set up your Compaq server The SmartStart CD is used to load the system software thereby achieving a well integrated server and ensuring maximum dependability and...

Page 58: ...rives and diskette drives Store configuration information in nonvolatile memory Configure the platform for an operating system Run RBSU directly from the system ROM by pressing the F9 key when prompted during POST Automatic Server Recovery ASR A tool that restarts the server automatically after a catastrophic operating system failure including software errors OS lockups environmental abnormalities...

Page 59: ...er to the Compaq Software Support CD for instructions on installing the appropriate drivers Array Diagnostics Utility ADU A Windows based tool designed to run on all Compaq systems that support Compaq array controllers The main functions of ADU are to collect all possible information about the array controllers in the system and to generate a list of detected problems Power up the SmartStart for S...

Page 60: ...Dragon Part Number 278704 002 Last Saved On 12 18 02 9 49 AM 4 Connectors Switches and LEDs This chapter contains illustrations and tables identifying and describing connectors switches and LED locations on the front panel rear panel system board and hard drives for the Compaq ProLiant ML350 Generation 3 server ...

Page 61: ...rd Rear Panel Components Figure 4 1 and Table 4 1 show and describe the location of the components on the rear panel of the server 10 9 8 7 4 5 12 11 6 1 3 2 Figure 4 1 Rear panel components Table 4 1 Rear Panel Components Item Description Item Description 1 Power cord connector 7 Unit Identification UID LED button 2 Power supply LED 8 Video connector 3 Optional redundant power supply bay 9 Parall...

Page 62: ...CI slot 2 PPM Module socket 1 populated 18 64 bit 100 MHz PCI X slot bus 5 3 Processor socket 1 populated 19 64 bit 100 MHz PCI X slot bus 5 4 Processor socket 2 20 64 bit 100 MHz PCI X slot bus 2 5 Diskette drive connector 21 64 bit 100 MHz PCI X slot bus 2 6 Primary IDE connector 22 Battery 7 Secondary IDE 23 CPU fan connector rear 8 Power button connector 24 DIMM sockets 9 I O fan connector fro...

Page 63: ... 278704 002 Last Saved On 12 18 02 9 49 AM Switches System Configuration Switch Settings The server system board has two sets of switches an 8 position configuration switch and a 4 position system ID switch Figure 4 3 Table 4 3 and Table 4 4 show and describe the use of each switch 1 2 3 4 on 1 2 3 4 on 5 6 7 8 Figure 4 3 System configuration switch settings ...

Page 64: ...iguration On Rack configuration 4 Off Enable diskette boot Enables or disables booting from the diskette drive Off Diskette drive boot is controlled by the configuration On Diskette boot is disabled 5 Off Password disable Disables password Off Password is enabled On Password is disabled 6 Off Clear CMOS and NVRAM Clears system configuration settings Off Normal On When server is powered up all syst...

Page 65: ...IMPORTANT Clearing NVRAM deletes the configuration information Refer to the Compaq ProLiant ML350 Generation 3 Server Setup and Installation Guide for complete instructions on configuring the server 1 Power down the server 2 Set the system configuration switch position 6 to the on position 3 Power up the server All configuration settings are now erased and all system operations halt 4 Power down t...

Page 66: ... server LEDs are also located on the system board The following server LEDs and buttons are explained in this section Power button System status LEDs on the front of the server Power On Standby and AC power status Network Interface Controller NIC activity External health Internal health Unit Identification Unit Identification UID button System board LEDs Processor failure Processor Power Module PP...

Page 67: ... Unit Identification Button The power button system status LEDs and UID button are located on the front of the server The power button Powers up the server Places the server in standby mode Powers down the server The following system status LEDs are explained Power On Standby status NIC External health Internal health UID Hard drive status The UID button Activates identification Deactivates identi...

Page 68: ...ing the button activates unit identification shown by the blue UID LED so that the onsite administrator can identify a particular server 2 UID LED Off Identification off Blue Identification on Flashing blue Remote console activity 3 Internal health Off System off and last health good Green System on AC power available health good Amber System degraded system on or system off with auxiliary power R...

Page 69: ...rk Flashing green System linked and activity present on network 6 Power On Standby and AC power status LED Off System off no AC power Amber System is shut down but power is applied Green System is on with AC power applied Flashing green System in standby mode AC power available Do not remove power from system 7 Power button N A Allows the user to power up the server place the server in standby mod...

Page 70: ...en a thermal threshold is exceeded 15 5 6 7 8 11 9 10 12 13 14 1 2 3 4 Figure 4 5 System board LEDs Table 4 6 System Board LEDs Item Description Status 1 AC power Off No AC power poor power supply or power supply current limits exceeded Green Power supply is powered on and functioning or power supplied by auxiliary power 2 PPM 1 status Off PPM 1 functioning Amber PPM 1 failed 3 Processor 1 thermal...

Page 71: ...350 Generation 3 Server Setup and Installation Guide for the appropriate instructions 8 PPM 2 status Off PPM 2 functioning Amber PPM 2 failed 9 PCI X bus 2 speed Off PCI 33 MHz PCI X 66 MHz operating mode On PCI 66 MHz PCI X 100 MHz operating mode 10 PCI X bus 2 mode Off PCI X mode is inactive On PCI X mode is active 11 Temperature threshold Off Normal Amber Temperature threshold exceeded 12 PCI X...

Page 72: ...ng drive when configured as part of an array and connected to an array controller Their behavior may vary depending on the status of other drives in the array Use the illustration in Figure 4 6 in conjunction with Table 4 7 to analyze current status for hot plug hard drives that are connected to an array controller CAUTION To avoid data loss read Hot Plug Hard Drive Replacement Guidelines in the C...

Page 73: ...city expansion Flashing Flashing Flashing Do not remove the drive Removing a drive during this process causes data loss The drive is part of an array being selected by the Array Configuration utility ACU Or The Options ROMPaq is upgrading the drive Off Off Off It is OK to replace the drive online if a predictive failure alert is received refer to the Predictive Failure Alert section in the Compaq ...

Page 74: ...e array are online The drive is online and is configured as part of an array Off On Off OK to replace the drive online if a predictive failure alert is received refer to the Predictive Failure Alert section in the Compaq Servers Troubleshooting Guide for details provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and is configu...

Page 75: ...y provide the following information The speed at which the network is being accessed If the server is linked to the network If there is current network activity Refer to the Compaq Servers Troubleshooting Guide for more information on troubleshooting network controller problems 2 1 Figure 4 7 NIC LEDs Table 4 8 NIC LEDs Item Description Status Condition 1 Activity Off No network activity Green bli...

Page 76: ...pter provides physical and operating specifications for the Compaq ProLiant ML350 Generation 3 server The following specifications are provided System unit Rack server system unit Memory 1 44 MB Diskette drive IDE CD ROM drive Wide Ultra3 SCSI hot plug hard drives Integrated Compaq NC7760 gigabit server auto switching NIC Integrated dual channel Wide Ultra3 SCSI adapter Remote Insight Lights Out E...

Page 77: ...m 10 25 in Weight no drives installed 27 24 kg 60 0 lb Input requirements International Units English Units Rated input voltage 200 VAC to 240 VAC 100 VAC to 120 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 3 7 A 7 4 A Rated input power 538 W BTUs per hour 1 839 Power supply output Rated steady state power 500 W Temperature range Operating 10 C to 35 C 50 F to 95 F Shipping 40 C to...

Page 78: ...1 87 cm 8 61 in Depth 60 96 cm 24 in Width 48 26 cm 19 0 in Weight no drives installed 27 24 kg 60 lb Input requirements Rated input voltage 200 VAC to 240 VAC 100 VAC to 120 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 3 7 A 7 4 A Rated input power 538 W BTUs per hour 1 839 Power supply output Rated steady state power 500 W Temperature range Operating 10 C to 35 C 50 F to 95 F Shi...

Page 79: ... greater They must also contain the mandatory Joint Electronic Device Engineering Council JEDEC Serial Presence Detect SPD 1 44 MB Diskette Drive Table 5 4 1 44 M Diskette Drive Specifications Item Description Size 88 9 mm 3 5 in LED front panel Green Read write capacity per diskette high low density 1 44 MB 720 KB Drives supported 1 Drive height 15 2 mm 0 6 inch Drive rotation 300 rpm Transfer ra...

Page 80: ...e 2 12 cm Block size 2 048 bytes mode 1 2 340 2336 bytes mode 2 2 352 bytes CD DA 2 328 CD XA Dimensions Height 12 7 mm 0 5 in Width 130 mm 5 11 in Depth 131 mm 5 16 in Weight 1 200 g 42 4 oz Data transfer rate Sustained 150 KBps sustained 1X Burst 2 500 KBps to 6 000 KBps Bus rate 48 MBps Access times typical Full stroke 100 ms Random 150 ms Disk diameter 12 cm 8 cm 4 7 in 3 15 in Disk thickness ...

Page 81: ...e Ultra3 Wide Ultra3 Transfer Rate 160 MBps 160 MBps 160 MBps 160 MBps Rotational Speed 10 000 RPM 10 000 RPM 10 000 RPM 10 000 RPM Bytes per sector 512 512 512 512 Logical Blocks 17 773 524 35 566 080 71 132 000 142 264 000 Operating Temperature 10 C to 35 C 50 F to 95 F 10 C to 35 C 50 F to 95 F 10 C to 35 C 50 F to 95 F 10 C to 35 C 50 F to 95 F Integrated Compaq NC7760 Gigabit Server Auto swit...

Page 82: ...bility All PCI server configurations are backward compatible with Fast Fast Wide SCSI 2 Wide Ultra2 SCSI and Wide Ultra3 SCSI devices Drives supported Up to 15 SCSI devices per channel Data transfer method 32 bit PCI bus master Maximum transfer rate per PCI bus 133 MBps SCSI channel transfer rate 160 MBps SCSI termination Active termination SCSI connectors 2 internal 68 pin Capacity 509 6 GB Heigh...

Page 83: ...in the 32 bit PCI slot Processor IBM 405 GP 200 Mhz Power PC Memory 32 MB SDRAM 4 MB Flash ROM Upgradability Option firmware upgradable using flash ROM Video support ATI Rage XL supporting modes 640 x 480 256 to 16 7 M colors 800 x 600 256 to 16 7 M colors 1 024 x 768 256 to 65 K colors 1 280 x 1 024 256 colors Connectors External power keyboard mouse video Ethernet network connection 10 100 Mbps ...

Page 84: ...12 cautions AC power 4 10 cable routing 2 12 ESD 2 4 2 30 2 32 2 37 handling components 2 29 handling memory modules 2 29 hot plug hard drive replacement 4 13 power fluctuations 2 4 processor locking lever 2 34 proper cooling 2 4 removing access panel 2 29 CMOS clearing 4 6 Compaq authorized reseller vii Compaq Insight Manager 3 1 Compaq website vii component level repairs vi component level repai...

Page 85: ...onditions See symbols on equipment hazardous energy circuits symbol 2 3 heavy weight warning 2 3 help resources vii hood panel part number 1 3 hot surface symbol 2 3 warning 2 3 2 4 2 35 hot plug hard drive LEDs illustrated 4 13 removing 2 21 replacing 2 21 replacing caution 4 13 hot plug hard drive blank part number 1 3 removing 2 20 replacing 2 20 hot plug hard drive cage part number 1 3 1 5 rem...

Page 86: ...dia device blank removing 2 11 replacing 2 11 memory modules installation guidelines 2 29 part number 1 5 removing 2 30 replacing 2 30 size 5 4 socket locations illustrated 2 29 speed 5 4 miscellaneous plastics kit part number 1 3 miscellaneous part numbers 1 6 N NIC Network Interface Controller activity LED 4 16 LEDs illustrated 4 16 LEDs summary 4 16 link LED 4 16 NVRAM nonvolatile RAM clearing ...

Page 87: ... 2 4 Power On Self Test See POST PPM Processor Power Module part number 1 5 Processor Power Module 1 LEDs 4 11 Processor Power Module 2 LEDs 4 12 removing 2 35 replacing 2 35 socket locations illustrated 2 31 warning 2 35 processor caution 2 34 part number 1 5 removing 2 32 replacing 2 34 socket locations illustrated 2 31 processor 1 LEDs status 4 11 LEDs thermal 4 11 processor 2 LEDs status 4 12 ...

Page 88: ...Update 3 3 system status LEDs location 4 9 summary 4 8 system unit acoustic noise 5 2 input voltage requirements 5 2 power supply output 5 2 relative humidity 5 2 specifications 5 2 temperature range 5 2 wet bulb temperature 5 2 T technician notes vi telephone numbers vii telephone symbol 2 3 temperature threshold LED 4 12 text conventions viii tools recommended for servicing 2 1 top panel part nu...

Page 89: ...ONFIDENTIAL Codename Steel Dragon 2 4 Part Number 278704 002 Last Saved On 12 18 02 9 51 AM Wide Ultra160 SCSI hard drive operating temperature 5 7 physical configuration 5 7 seek time 5 7 Wide Ultra3 SCSI hot plug hard drive specifications 5 6 work area recommendations 2 2 wrist strap using 2 2 ...

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