Compaq ESA12000 User Manual Download Page 116

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Chapter 4. Error Analysis and Fault Isolation

EK–SMCPR–UG. A01

387404–001

4–3

Table 4–1 Subsystem Status LEDs

Symbol

Condition

Operating normally; no error conditions.

A failed subsystem component exists.

Recommended Corrective Actions

1. Check the EMU control panel LEDs to

determine an overtemperature condition,
a blower problem, or a power problem.

Replace the defective blower or power
components.

2. Check the individual disk drive SBBs for

an error condition.

3. Check the system terminal for error

messages.

The subsystem does not have power applied
or is in a RESET state.

Recommended Corrective Action

1. Check the EMU control panel LEDs to

determine which component has failed.

2. Check that at least four operational SBB

power supplies exist.

3. Check the system terminal for error

messages.

Summary of Contents for ESA12000

Page 1: ...RA8000 and ESA12000 Storage Subsystems User s Guide EK SMCPR UG A01 387404 001 Compaq Computer Corporation ...

Page 2: ...ly through X Open Company Ltd Windows NT is a registered trademark of the Microsoft Corporation Sun is a registered trademark of Sun Microsystems Inc Hewlett Packard TACHYON and HP UX are registered trademarks of the Hewlett Packard Company IBM and AIX are registered trademarks of International Business Machines Corporation All other trademarks and registered trademarks are the property of their r...

Page 3: ...uipment generates uses and may emit radio frequency energy The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules which are designed to provide reasonable protection against such radio frequency interference Operation of this equipment in a residential area may cause interference in which case the user at his own expense...

Page 4: ...14 1 3 Error Detection and Reporting 1 14 1 3 1 Fault Bus 1 14 1 3 2 Environmental Monitor Unit EMU 1 15 1 3 2 1 EMU Front Panel 1 13 1 3 2 2 Array Controller Status 1 17 1 3 2 3 I O Module Status 1 17 1 3 2 4 Enclosure Configuration Information 1 17 1 3 3 Power Verification and Addressing PVA Module 1 18 1 3 3 1 Monitoring Power Supply Operation 1 19 1 3 3 2 Master Enclosure Controlled Power Shut...

Page 5: ...et Rack Mount Template 2 4 2 3 BA370 Major Components 2 5 2 3 1 Installing Storage Building Blocks SBBs 2 7 2 3 2 Installing the External Cache Battery ECB 2 11 2 4 Installing Additional Components Options 2 12 2 4 1 Installing BA370 Universal Mounting Kit DS BA370 XB 2 12 2 4 2 Connecting AC Power and ECB Cables 2 25 2 4 3 Installing the Ds BA356 SG UltraSCSI Hub 41U RETMA Shelf Mounting Kit 2 26...

Page 6: ...dule or Expansion Cable 4 20 4 7 2 Incompatible I O Modules 4 20 4 7 3 No I O Module Installed 4 20 4 7 4 TERMPOWER Errors 4 21 5 Replacing Components 5 1 Replacing a Controller Cache Module or External Cache Battery 5 1 5 1 1 Tools Required 5 1 5 1 2 Precautions 5 1 5 2 Preparing Your Host System 5 2 5 2 1 Back Up the System 5 2 5 3 Array Controller Replacement 5 3 5 3 1 Array Controller Removal ...

Page 7: ...r Supply SBB Removal 5 20 5 8 3 Power Supply SBB Installation 5 20 5 9 Enclosure Blowers 5 21 5 9 1 Enclosure Blower Removal 5 21 5 9 2 Enclosure Blower Installation 5 21 5 10 AC Input Power Entry Controller 5 23 5 10 1 AC Input Power Entry Controller Removal 5 24 5 10 2 AC Input Power Entry Controller Installation 5 24 5 11 EMU 5 25 5 11 1 EMU Removal 5 25 5 11 2 EMU Installation 5 25 5 12 PVA Mo...

Page 8: ...wer Supply SBB 1 24 Figure 1 15 Standard Power Configuration 4 1 1 26 Figure 1 16 Redundant Power Configuration 4 4 1 27 Figure 1 17 Dual Battery ECB SBB 1 28 Figure 1 18 Cache to ECB Connection 1 30 Figure 1 19 Dual Speed Blower Locations 1 31 Figure 1 20 PVA SCSI Address Switch 1 32 Figure 1 21 Enclosure SCSI Bus Addresses for all SBB Device IDs 1 33 Figure 2 1 RA8000 Minimum Installation Cleara...

Page 9: ...42 Figure 2 28 Single Controller Single Server Dual Port Configuration 2 42 Figure 2 29 Dual Controller Single Server Single Port Configuration 2 43 Figure 2 30 Dual Controller Single Server Dual Port Configuration 2 43 Figure 2 31 Single Controller Dual Server Dual Port Configuration 2 44 Figure 2 32 Multiple Server Dual Controller Configuration 2 44 Figure 2 33 Clustered Dual Server Single Hub C...

Page 10: ...f the Disk Drive SBB 5 13 Figure 5 5 Placement of Multiple Disk Drive SBBs 5 18 Figure 5 6 Location of the Power Supply SBB 5 19 Figure 5 7 Location of the Blowers 5 22 Figure 5 8 Location of the AC Input Power Entry Controller 5 23 Figure 5 9 Location of the EMU 5 25 Figure 5 10 EMU Communication 5 26 Figure 5 11 Location of the PVA 5 27 Figure 5 12 Location of the I O Modules 5 29 Figure 5 13 St...

Page 11: ... Temperature Conversions 3 3 Table 3 2 Temperature Set Point Rules EMU Firmware Vers 1 0 and 1 1 3 3 Table 3 3 Temperature Set Point Rules EMU Firmware Vers 1 2 and 1 3 3 4 Table 3 4 Expansion Enclosure Address Combinations 3 7 Table 4 1 Subsystem Status LEDs 4 3 Table 4 2 EMU Subsystem Status LEDs 4 5 Table 4 3 EMU Status Displays 4 6 Table 4 4 EMU Fault Code LEDs Displays 4 10 Table 4 5 Storage ...

Page 12: ...sion levels release dates and summary of changes The following revision history lists all revisions of this publication and their effective dates The publication part number is included in the Revision Level column with the last entry denoting the latest revision Revision Level Date Summary of Changes EK SMCPR UG A01 November 1998 Initial release ...

Page 13: ......

Page 14: ... in the technical area of our web page http www compaq com Intended Audience This guide is intended for users who are responsible for installing configuring and repairing the RA8000 and ESA12000 Storage Subsystems Document Structure This guide contains the following chapters Chapter 1 Product Description Product Description provides a product overview of the RA8000 and ESA12000 Storage Subsystems ...

Page 15: ...system Conventions This guide uses the following conventions Style Meaning boldface type For emphasis and user input italic type For emphasis manual titles utilities menus screens and filenames plain monospace type Screen text Related Documentation For additional information on the RAID array controller refer to the following StorageWorks documents Document Title Document Part Number HSG80 Array C...

Page 16: ...mily of modular enclosures They share a common major component the BA370 Rack Mountable Enclosure Figure 1 1 that includes an Environmental Monitor Unit EMU a Power Verification and Addressing PVA module power supplies and an AC Power Entry Controller StorageWorks storage devices redundant power supplies array controller s cache module s External Cache Battery ECB and redundant ac power entry cont...

Page 17: ...RA8000 and ESA12000 Storage Subsystems 1 2 387404 001 EK SMCPR UG A01 Figure 1 2 RAID 8000 RA8000 Pedestal SHR 1145 ...

Page 18: ...Chapter 1 Product Description EK SMCPR UG A01 387404 001 1 3 Figure 1 3A ESA12000 Storage Cabinet shown with two BA370 rack mountable enclosures in a single cabinet CXO6618A ...

Page 19: ...RA8000 and ESA12000 Storage Subsystems 1 4 387404 001 EK SMCPR UG A01 Figure 1 3B Joined ESA12000 Storage Cabinets shown with four BA370 rack mountable enclosures in two cabinets CXO6619A ...

Page 20: ...xcept the single ended I O modules and PVA module can be replaced using the hot swap method which reduces down time described in Chapter 5 Fault monitoring and reporting capability for incorrect voltages shelf blower failure power supply failure and excessive operating temperature The BA370 may be used as a master or an expansion unit One or two expansion enclosures can be connected to a master en...

Page 21: ...UltraSCSI Hub 12 port Fibre Channel Hub shown 5 Cache module 2 6 HSG80 Fibre Channel RAID Array controllers 2 or HSZ80 SCSI RAID Array Controllers 2 7 Power Verification and Addressing PVA Module 1 8 Environmental Monitor Unit EMU 1 9 AC Input Power Controllers 1 standard 2 shown in Figure 1 4 10 180 watt power supply 5 standard 8 shown in Figure 1 4 11 External Cache Battery ECB single External C...

Page 22: ...Chapter 1 Product Description EK SMCPR UG A01 387404 001 1 7 Figure 1 4 Configured BA370 Rack Mountable Unit Major Components 1 2 3 5 6 7 9 8 11 10 CXO6568A 4 2x 2x 2x ...

Page 23: ...lower front of the cabinet see Figure 1 5 for HSG80 and Figure 1 6 for the HSZ80 Installing two array controllers with cache modules provides complete array controller redundancy as described in either the HSG80 Array Controller ACS Version 8 3 Maintenance and Service Guide or HSZ80 Array Controller ACS Version 8 3 Maintenance and Service Guide NOTE Array controllers and cache modules removed from...

Page 24: ... Array Controller Modules Cache Modules SHR 1146 The array controller documentation describes procedures for Configuring the array controller Setting initial array controller parameters using a maintenance terminal Determining the proper method for replacing SBBs The array controller software revision level determines the devices supported by the array controller ...

Page 25: ... array controller The ports and device addresses for the master unit are shown in Figure 1 7 Figure 1 7 SCSI Buses Port Bus 2 Port Bus 4 Port Bus 6 ID3 ID2 ID1 ID0 ID6 ID7 Port Bus 1 Port Bus 3 Port Bus 5 Device Address 7 Device Address 6 Device Address 0 Device Address 1 Device Address 2 Device Address 3 Typical Backplane Connection SHR 1147 ...

Page 26: ...ort All devices in the same row device shelf have the same device address You may only install array controller compatible Ultra Wide storage SBBs Device addresses 4 and 5 are only used when the SBB has a device address switch Device addresses are determined by the backplane connector into which the device is inserted unless the SBB has a device address switch 1 2 3 Single Ended I O Module SE I O ...

Page 27: ...port numbers at the bottom of the enclosures The major features of the single ended I O module are described in the following sections 1 2 3 1 Expanding the UltraSCSI Bus Each I O module has an UltraSCSI single ended bus expansion integrated circuit This device isolates the internal and external SCSI bus and extends the length of the SCSI bus Figure 1 9 Single Ended I O Module CXO5947A External TE...

Page 28: ... to the external SCSI bus Turns ON the green external TERMPOWER LED see Figure 1 9 when the external TERMPOWER is present Turns OFF the green external TERMPOWER LED see Figure 1 9 when there is an external TERMPOWER overcurrent condition Automatically disables the external bus termination when a cable is connected to the right hand VHDCI connector 1 2 3 4 Controlling the Fault Bus The I O module c...

Page 29: ...Isolation 1 3 1 Fault Bus The subsystem fault bus monitors subsystem operation and reports fault conditions to either the HSG80 or the HSZ80 array controller and the EMU The array controller and EMU then report the error condition to the user The fault bus monitors the following conditions Blower failure SHELF_OK Power supply failure SHELF_OK Storage device removal SWAP_L Storage device installati...

Page 30: ...cess this information CAUTION Proper operation of a storage subsystem requires an operational EMU and PVA in each BA370 rack mountable enclosure You must also establish communications links between the EMUs to ensure proper subsystem operation and error reporting 1 3 2 1 EMU Front Panel The EMU front panel contains all of the user interface controls connectors and displays see Figure 1 10 and Tabl...

Page 31: ...ambient temperature or the enclosure backplane temperature exceeds the user defined temperature set point this LED is ON until the condition is corrected Power Status LED green This LED is ON whenever there are At least four operational 5 V dc power supplies At least four operational 12 V dc power supplies TERMPOWER is present on all six I O modules This LED is OFF whenever there are Fewer than fo...

Page 32: ...ese conditions are not met the EMU reports an error condition to the array controller s The EMU also reports each I O module type to the array controller Should an array controller determine that the I O module configuration is incorrect it displays this information on the console An integrated circuit on each I O module functions as an UltraSCSI bus extender The EMU and the array controller can e...

Page 33: ...y possible causes of the problem The PVA mounts in the lower right section of the enclosure directly above the array controller The PVA and EMU have the same physical dimensions use the same type connectors and are mounted next to each other the EMU on the left and the PVA on the right see Figure 1 4 They are not interchangeable Figure 1 11 Power Verification and Addressing PVA Module As shown in ...

Page 34: ...ional power supplies in the enclosure If the PVA senses less than four power supplies it notifies the EMU 2 Allows the user to select the Compaq supported device SCSI bus addresses for the master and each expansion enclosure 3 Monitors the EMU status and Notifies the user of removal of the EMU Notifies the user when there is no master EMU Notifies the user when there are multiple master EMUs Provi...

Page 35: ...determines that power is correct The array controller does this by checking the status of the POK signal Until the POK reports that there are at least four operational power supplies and that TERMPOWER is correct the array controller the cache memories and all the devices remain passive The EMU and the PVA continue to monitor the system and report the error condition 1 3 3 2 Master Enclosure Contr...

Page 36: ...e of the following power shut down operations occurs NOTE When the expansion EMU cannot communicate with the master EMU pressing the dc power switch causes an immediate controlled power shut down of only the expansion enclosure 1 The slave EMU changes its status to indicate that the dc power switch was pressed 2 The master EMU notes the change in status 3 The master EMU notifies the array controll...

Page 37: ...notes list the subsystem compatible SBBs Figure 1 12 Disk Drive SBB DEVICE ACTIVITY GREEN DEVICE FAULT AMBER 1 5 Power Configuration There are two primary storage subsystem power configurations Standard 4 1 power configuration includes one ac power controller and five power supply SBBs on power bus A Redundant 4 4 power configuration includes one ac power controller and four power supply SBBs on p...

Page 38: ...oller DS BA35X HE 1 2 Shelf Power Supply SBB DS BA35X HH 5 8 1 5 1 AC Power Entry Controllers The ac input power is routed from the wall outlet to one of the power entry controllers Figure 1 13 that may have either of the following input voltages 100 120 V ac 60 Hz single phase 12A 220 240 V ac 50 Hz single phase 6A Each power entry controller has a system ON OFF switch and distributes ac power to...

Page 39: ... SHR 1151 The 4 1 standard configuration provides five power supplies connected to power bus A the black power cords As long as any four of these supplies are operational the subsystem is operational The failure of a second supply places the subsystem array controller in a reset state This precludes further data processing and prevents the corruption or loss of the stored data With the 4 4 full re...

Page 40: ...ower configuration Figure 1 15 is the minimum configuration Compaq recommends If a power supply SBB fails you might be able to replace it before a second fails The standard power configuration has the following components 5 power supply SBBs 1 ac power entry controller Any one of the following errors will cause the subsystem to cease operation Failure of two power supply SBBs Failure of the ac pow...

Page 41: ... Figure 1 16 Compaq recommends this configuration to provide complete power system redundancy Any one of the following error conditions will cause the subsystem to cease operation Failure of five power supply SBBs Failure of both ac power entry controllers Failure of both ac power sources Failure of both PDUs ESA12000 only The primary ac source provides power to ac power entry controller A which d...

Page 42: ... 1 27 The second or redundant ac source provides power to ac power entry controller B The four power supply SBBs on the right end of each shelf are connected to power bus B with the four gray power cords Figure 1 16 Redundant Power Configuration 4 4 SHR 1152 ...

Page 43: ... of ECBs a single battery ECB for single array controller configurations and a dual battery ECB for dual redundant array controller configurations Each battery has a power connector status LED and battery disable switch see Figure 1 17 To check the ECB status look at the battery status LED one for each cache module for the appropriate indication see Figure 1 17 and Table 1 3 Figure 1 17 Dual Batte...

Page 44: ...e ECB SBB is mounted in the middle front of the cabinet between the BA370 enclosures A Y cable connects the ECB to the array controller cache module The cache is mounted under the array controller and is identified by the single plug in the middle of the module Figure 1 18 Cache module to ECB cables are factory installed CAUTION The ECB cable is configured in a Y to allow connection to a new batte...

Page 45: ... to the shelf backplane and the EMU The EMU may be set to automatically increase fan speed or set to a constant fanspeed of high Refer to the either the HSG80 Array Controller ACS Version 8 3 Configuration and CLI Reference Guide or HSZ80 Array Controller ACS Version 8 3 Configuration and CLI Reference Guide for the set_emu commands If set for automatic the EMU switches all operational blowers fro...

Page 46: ...Chapter 1 Product Description EK SMCPR UG A01 387404 001 1 31 Figure 1 19 Dual Speed Blower Locations Bank 2 Blower 6 Blower 5 Blower 7 Blower 8 Bank 1 Blower 1 Blower 2 Blower 3 Blower 4 SHR 1156 ...

Page 47: ... 3 In an expansion subsystem no two enclosures can have the same address 3 Compaq does not support any PVA address that assigns SCSI bus device addresses 6 or 7 to any storage device 4 Compaq does not support any combination of PVA addresses that assign the same SCSI bus device address to more than one device on any SCSI bus Figure 1 20 PVA SCSI Address Switch 3 Decrease Switch Increase Switch SHR...

Page 48: ...econd expansion units The device addresses are denoted to the right of Figure 1 21 Figure 1 21 Enclosure SCSI Bus Addresses for all SBB Device IDs CXO5889A ID0 ID6 ID7 ID1 ID2 ID3 Device Address 3 11 15 Device Address 2 10 14 Device Address 1 9 13 Typical Backplane Connection Device Address 0 8 12 Device Address 7 PVA Address 0 2 3 Device Address 6 EMU PVA SCSI Bus 2 SCSI Bus 4 SCSI Bus 6 SCSI Bus...

Page 49: ...nclosure Address Combinations Enclosure PVA Address Switch Setting for Two BA370 Rack Mountable units PVA Address Switch Setting for Three BA370 Rack Mountable units Master 0 0 First Expansion Unit 2 2 Second Expansion Unit N A 3 1 11 3 Non Supported PVA SCSI Bus Addresses Compaq does not support the following PVA SCSI bus addresses Address 1 This PVA address assigns array controller SCSI bus devi...

Page 50: ...talling the RA8000 2 1 1 RA8000 Site Preparation The RA8000 storage cabinet is designed for installation in a Federal Communications Commission FCC Class A environment Before installing the storage cabinet make sure that adequate space is available in front of the cabinet for opening the front door 19 inches clearance and around the cabinet for adequate airflow See Figure 2 1 for specific space re...

Page 51: ... 2 4 6 in this chapter and to the platform specific host adapter and host system documents for information describing how to install the adapter and make subsystem cable connections 2 2 Installing the ESA12000 2 2 1 Site Preparation Before installing the ESA12000 ensure that adequate space is available in front and in back of the enclosure for opening the front and back doors Also make sure there ...

Page 52: ...he floor Failure to raise all leveler feet and to provide a clear path for the cabinet s casters may result in the cabinet tipping over and injury to personnel Once the cabinet rack space is configured as desired the cabinet may be rolled to its final installation position Secure loose cabinet cables up and out of the way when rolling the cabinet Use the following procedure to move the ESA12000 to...

Page 53: ...eveler foot Figure 2 4 Leveler Foot Adjustment Locknut Leveler Hex Nut Leveler Foot SHR 1159 2 2 3 Joining Adjacent ESA12000s A cabinet joiner and trim kit is included with the ESA12000 expansion cabinet DS SWXES LA B or DS SWXES TA B Use the joiner kit to join two ESA12000 cabinets together to expand the storage capacity of your subsystem Refer to the joiner and trim kit instructions Joiner Kit I...

Page 54: ...d with the rack mountable enclosure to select the correct mounting holes along the side rails of the cabinet 2 3 BA370 Major Components Figure 2 5 shows the major components in a ESA12000 subsystem The configuration shown consists of one rack mountable BA370 which contains 24 disk drive SBBs and a single ECB external cache battery Figure 2 5 ESA12000 Subsystem Major Components CXO6673A 10 1 3 5 8 ...

Page 55: ...Monitor Unit EMU 1 3 AC Input Power Controllers 1 standard 2 shown in Figure 2 5 4 Disk Drive SBB 24 5 180 watt power supply 5 standard 8 shown in Figure 2 5 6 External Cache Battery ECB single External Cache Battery ECB dual 7 Cooling Fan 8 8 Single Ended I O Modules 6 9 Power Verification and Addressing PVA Module 1 10 Cache module 2 Also Power Distribution Unit 2 Not shown mounted in ESA12000 c...

Page 56: ...nto place Additional rules for configuring SCSI buses include 1 All devices and ports in the same column are on the same SCSI bus or port 2 All devices in the same row device shelf have the same device address 3 Device address 4 and 5 are used only when the Disk Drive SBB has a device address switch 4 Device addresses are determined by the backplane connector into which the device is inserted unle...

Page 57: ...RA8000 and ESA12000 Storage Subsystems 2 8 387404 001 EK SMCPR UG A01 Figure 2 6 SCSI Buses Associated Ports and Device Addressing ...

Page 58: ...he power supply SBB into the guide slots and push in until the power supply is fully seated and the mounting tabs are engaged into the shelf 2 Connect the power cord to the power supply SBB 3 If ac power is off turn ON the ac power entry controller 4 Observe the power supply SBB LEDs Both LEDs should be lit indicating proper power supply operation on the associated bus If the upper LED is not lit ...

Page 59: ...dure to install a new ac power entry controller See Figure 2 8 Figure 2 8 Installing an AC Input Power Entry Controller CXO5930A SBB power supply AC power controller 1 Press 0 on the ac power entry controller ON OFF switch 2 Insert the ac power entry controller into the BA370 enclosure 3 Tighten the two retaining screws at the top and bottom of the ac power entry controller 4 Connect the ac power ...

Page 60: ... 2 11 2 3 2 Installing the External Cache Battery ECB Install the ECBs into the into the ECB shelf of the ESA12000 or at the top of the RA8000 pedestal Figure 2 9 shows the location of the ECB shelf in the ESA12000 Figure 2 9 ECB Shelf Location in the ESA12000 CXO6670A ECB ...

Page 61: ...r cache modules Fibre Channel FC Hub Mounting Kit Installs mounting brackets to support the FC 12 port hub Filler Panel Mounting Kit DS SW41U XK Contains blank panels to fill empty slots in the ESA12000 cabinet 2 4 1 Installing BA370 Universal Mounting Kit DS BA370 XB You may wish to install one or two BA370 rack mountable enclosures into your SW41U or SW600 cabinet to expand the storage capacity ...

Page 62: ...sier to identify the correct vertical rail holes and secure the mounting plates to the rails If an ECB shelf will be installed between the enclosures Compaq recommends installing it prior to installing the second BA370 enclosure in the upper location Otherwise it might be difficult to secure the rear ECB shelf mounting brackets Perform the following procedures to install a single BA370 into the bo...

Page 63: ...all five 10 32 x 5 8 in pan head screws finger tight in these locations Do not tighten the screws at this time 3 On the front cabinet rail install two 10 32 x 1 2 in flat head screw in holes 27 and 53 and tighten the screws 4 Fully tighten all remaining screws installed in step 2 5 Install four 10 32 x 5 8 pan head screws in the front cabinet rail using holes 17 35 44 and 64 Tighten the four screw...

Page 64: ...2 53 and 65 as shown in Figure 2 11 2 Hold up the left mounting plate align the front column of dimpled holes on the mounting plate see Figure 2 11 with the clip U nuts installed in step 1 and install five 10 32 x 5 8 in pan head screws finger tight in these locations Do not tighten the screws at this time 3 On the front leg of the right front cabinet rail install two 10 32 x 1 2 in flat head scre...

Page 65: ...d install four 10 32 x 5 8 in pan head screws finger tight in these locations Do not tighten the screws at this time 3 On the front leg of the right front cabinet rail install two 10 32 x 1 2 in flat head screws in holes 10 and 26 and tighten the screws 4 Fully tighten all remaining screws installed in step 2 5 Install three 10 32 x 5 8 pan head screws in the front leg of the right front cabinet r...

Page 66: ...nt right edge of the BA370 enclosure see Figure 2 12 and secure the bracket to the cabinet using the 6 32 x 3 8 in TRUSS head screw see Figure 2 13 2 Install the LEDs at one end of the LED cable assembly attached at top of enclosure by snapping the green LED into the top hole of the bracket and the amber LED into the bottom hole NOTE For 41U RETMA cabinets use the second and fourth holes from the ...

Page 67: ...RA8000 and ESA12000 Storage Subsystems 2 18 387404 001 EK SMCPR UG A01 Figure 2 12 Positioning the LED Bracket on the BA370 CXO6595A ...

Page 68: ...RETMA 8 x 32 Pan head screws Metric 8 x 32 Pan head screws Metric 8 x 32 Pan head screws CXO6593A 2 4 1 3 Installing the Lower BA370 Enclosure into the Cabinet WARNING The full BA370 enclosure weighs more than 102 kg 225 lbs To prevent personal injury Always mount an empty enclosure into a cabinet prior to installing devices Use at least two people to lift align insert and secure the enclosure int...

Page 69: ...ch stabilizer leg so that it is firmly pressed against the floor NOTE If the enclosure does not align or slide smoothly into the cabinet in the following procedure then the mounting plates inside the cabinet may not be installed properly 3 Using two or more people carefully lift the BA370 enclosure and insert its mounting brackets into the corresponding mounting plate channels in the appropriate c...

Page 70: ...n pan head screws through the four mounting plate tabs and fully tighten the screws 6 For 41U RETMA cabinet installations proceed to step 7 For metric cabinet installations proceed to step 10 and continue 7 Install two clip u nuts in the first available 1U space below the lower enclosure 8 Orient the cover plate so that the extended surface faces upward as shown in Figure 2 14 9 Align the holes in...

Page 71: ...cedures are included to install the mounting plates in both 41U RETMA and SW600 metric cabinets Complete only the procedure that applies to your specific cabinet design The illustrations in the previous section Figures 2 10 through 2 14 support both 41U RETMA and metric cabinet installations WARNING Never install a BA370 enclosure in the top location of the cabinet without first installing an encl...

Page 72: ... 5 Install four 10 32 x 5 8 pan head screws in the front leg of the left front cabinet rail using holes 74 92 101 and 121 Tighten the four screws Installing the Left Upper Mounting Plate into a Metric SW600 Cabinet 1 Install four clip U nuts on the rear leg of the left front cabinet rail using vertical rail hole numbers 34 40 47 and 56 2 Hold up the left mounting plate align the rear column of dim...

Page 73: ...ling the Right Upper Mounting Plate into a Metric SW600 Cabinet 1 Install four clip U nuts on the rear leg of the right front rail using vertical rail hole numbers 34 41 50 and 59 2 Hold up the left mounting plate align the rear column of dimpled holes on the mounting plate with the clip U nuts installed in step 1 and install four 10 32 x 5 8 in pan head screws finger tight in these locations Do n...

Page 74: ... cord from the BA370 s ac power entry controller into the bottom PDU that already has a black power cord plugged into it For dual redundancy units plug the gray ac power cord from the BA370 s ac power entry controller into the top PDU in the rear of the SW600 cabinet Attach ECB cables to the ECB and to the cache modules The top BA370 ECB is located on the left hand side of the ECB shelf The bottom...

Page 75: ...roceeding with this procedure Also the rail edges in the cabinet are very sharp Never slide hands along cabinet rail edges Proceed as follows to install the shelf mounting kit into the cabinet 1 Turn off all ac power to the cabinet and disconnect the power cords 2 Open the shelf mounting kit and layout the contents of the kit on a convenient working surface 3 Refer to Figures 2 16 and 2 17 install...

Page 76: ...r 2 Installing the RA8000 and ESA12000 EK SMCPR UG A01 387404 001 2 27 Figure 2 16 Mounting Bracket Stop Positions CXO6242A 2 3 1 4 5 Figure 2 17 Mounting Example Using Stop Position 1 CXO6254B 2 3 4 5 6 7 1 ...

Page 77: ...cket install two M5 KEP nuts and finger tighten 10 Adjust the locking bracket so that the flange is firmly seated against the shelf 11 Fully tighten the M5 KEP nuts installed in step 9 12 Repeat steps 9 through 11 for the other locking bracket on the right hand mounting bracket The BA356 shelf is now ready for you to mount the three or five port UltraSCSI Hub into the cabinet For a single hub inst...

Page 78: ... Cable with BN38E 0B Technology Adapter Cable BN38C SCSI Cable or BN37A SCSI Cable with BN38E 0B Technology Adapter Cable Figure 2 19 Five Port UltraSCSI Hub Configuration Layout Host System Storage Subsystem RA8000 or ESA12000 SHR 1132 H8863 AA Terminator HSZ80 Controller HSZ80 Controller BN37A SCSI Cable Host System Host System Adapter Adapter Host System Adapter Adapter DWZZH 05 UltraSCSI Hub B...

Page 79: ...umbers Also not all of the parts are used in each cabinet configuration 1 Unpack and inspect the contents of the panel mounting kit It should contain the following components Description Qty 1 Unit 1U Filler Panel 4 5 U Filler Panel 1 1U Cover Plate 1 10 32 x 5 8 Pan Head SEMS Screws 14 U Nut 14 The filler panels and cover plate in this kit mount in either a 1U space or 5U space A single U space 1...

Page 80: ...er of filler panels above or below the cover plate installing enough panels to close the opening extending to the top or bottom of the cabinet 1 Identify the cover plate mounting location below the lowest enclosure or above the highest enclosure using the first available 1U space 2 Insert a U nut in each cabinet rail hole opening where a panel hole corresponds with a cabinet rail hole 3 Align the ...

Page 81: ...ll the remaining opening above or below the cover plate NOTE Install filler panels from the cover plate up or down beginning with the first available 1U for a 1U filler panel or 5U space for a 5U filler panel If necessary install additional filler panels using the first available 1U space or 5U space 6 Repeat steps 2 through 5 as appropriate using a 1U or 5U filler panel until the opening above or...

Page 82: ...helf NOTE If only one BA370 enclosure is installed within the cabinet the space above the ECB shelf must be covered with 5U and 1U filler panels to provide adequate air flow within the cabinet If two BA370 enclosures are installed no filler panels are required above the upper enclosure If two BA370 enclosures will be installed within the cabinet Compaq recommends installing the ECB shelf prior to ...

Page 83: ...Pan Head SEMS Screw 10 10 32 U Nut 8 Figure 2 21 Installing the ECB Shelf Mounting Kit CXO6599A 2 Install two clip U nuts in the rear leg of the left front cabinet rail using holes 69 and 72 as shown in Figure 2 21 3 Holding the angle bracket align it with the holes containing the U nuts installed in the previous step and secure the bracket using two 10 32 x 5 8 in Pan Head screws 4 Repeat steps 2...

Page 84: ... the rear of the cabinet secure the back of the ECB shelf to the angle brackets by installing two 10 32 x 5 8 in Pan Head screws one in the upper hole of the left angle bracket and lower hole of the right angle bracket as seen from the rear 8 From the front of the cabinet fully tighten the four screws installed in step 6 that hold the ECB shelf to the cabinet rails 9 If only one ECB is being insta...

Page 85: ...e hub mount subsequent hubs up to four directly below the first hub see Figure 2 22 Each hub installation requires a 1U space HSG80 array controller configuration examples are included following the procedure Figure 2 22 Three FC Hub Configuration Example CXO6626A 2 4 6 1 Power Cord Installation Procedure Before installing a FC hub a power cord for each hub being installed must be installed For mu...

Page 86: ...power from the cabinet may result in personal injury or death 5 Remove four screws securing the redundant PDU located directly below the installation area 6 Pull the redundant PDU outward and route the male plug end of each power cord under the PDU Ensure the appropriate number of power cords is routed under the PDU one cord per hub 7 Plug each power cord into the appropriate primary or redundant ...

Page 87: ... cabling that might interfere with installing a hub in the designated location Figure 2 23 Installing U Nuts and Brackets 3 2 1 CXO6623A 3 Align the first rear mounting bracket flange with the two u nuts installed in the previous step and secure the bracket using two pan head SEMS screws 4 Repeat steps 1 and 3 for the second rear mounting bracket using the right hand cabinet vertical rail Ensure t...

Page 88: ...ew into the hole from which a screw was removed from the left rear hub area securing it finger tight Ensure the mounting plate bracket position clamps onto the slide bracket when secured to the hub 9 Fully tighten both flat head screws securing the slide bracket to the hub 10 Repeat steps 5 through 9 to connect the second slide bracket to the right side of the hub 11 Install two U nuts 1 Figure 2 ...

Page 89: ...amage the rear mounting brackets Maintain this position until the slide bracket is fully secured to the cabinet vertical rails 13 Align the two left slide bracket holes with the two u nuts installed in step 7 and install two pan head SEMS screws 4 Figure 2 25 securing the bracket to the cabinet rail 14 Repeat step 13 for the right slide bracket 15 Repeat steps 1 through 14 for each additional FC h...

Page 90: ... shows the cable connections between dual FC hubs and dual array controllers The cables to the hubs can connect into any open connector Unused connections need no termination Figure 2 26 Dual Controller Dual Hub Configuration 1 2 3 4 5 6 CXO6496A 2 3 1 1 2 3 4 5 6 2 To host To host 1 HSG80 controllers 2 Fibre Channel Arbitrated Loop Hub 3 Multi mode Fiber Optic Cable ...

Page 91: ...le Server Single Port Server HBA Hub HSG80 Port 2 Inactive Port 1 Active CXO6627A Figure 2 28 shows a Single Controller Single Server configuration using two active ports for increased performance Figure 2 28 Single Controller Single Server Dual Port Configuration Server HBA Hub HSG80 Port 2 Active Port 1 Active CXO6628A Figure 2 29 shows a Dual Controller Single Server configuration utilizing one...

Page 92: ... Inactive Port 1 Standby Figure 2 30 shows a Dual Controller Single Server configuration utilizing both ports on the controllers One port is the active port on each controller the other is in standby This offers controller redundancy and faster performance Figure 2 30 Dual Controller Single Server Dual Port Configuration Server 1 HBA Hub HSG80 A Port 2 Standby Port 1 Active CXO6630A HSG80 B Port 2...

Page 93: ...lustered Figure 2 31 Single Controller Dual Server Dual Port Configuration Server 1 HBA Hub 1 HSG80 Port 2 Active Port 1 Active CXO6631A Server 2 HBA Hub 2 Figure 2 32 shows a Multiple Server Dual Controller configuration which offers controller redundancy and allows the servers to share the storage subsystem Figure 2 32 Multiple Server Dual Controller Configuration Server HBA Server HBA Hub 1 HSG...

Page 94: ... Figure 2 33 shows a Dual Server Single Hub configuration which offers controller and server redundancy Figure 2 33 Clustered Dual Server Single Hub Configuration Server 1 HBA Server 2 HBA Hub HSG80 A Port 2 Inactive Port 1 Active CXO6634A HSG80 B Port 2 Inactive Port 1 Standby ...

Page 95: ... the EMU communication cable 3 Set the PVA address 2 4 7 2 Attaching the SE I O Cables Figure 2 34 SE I O Port Identification CXO5819A 6 4 2 5 3 1 Ther e is a separate cable for each port of the controller and all cables are identical Refer to Figure 2 34 and attach the cables to one port at a time SE I O cables are connected port to port maintaining the same port number at each end Port 1 of the ...

Page 96: ... is identified by the resistor symbol it is also the LEFT hand connector of the SE I O module See Figure 2 35 Figure 2 35 SE I O Port Wiring One Expansion Unit CXO5840A 6 4 2 5 3 1 6 4 2 5 3 1 Cable A 2 4 7 4 Cabling for Two Expansion Units For two expansion units cable from the terminated side of the I O module on the master unit to the terminated side of the I O module on the first expansion uni...

Page 97: ...its CXO5841A 6 4 2 5 3 1 6 4 2 5 3 1 6 4 2 5 3 1 Cable A Cable B 2 4 7 5 Attaching the EMU Communications Cable Figure 2 37 EMU Front Panel EMU MAINTENANCE CONNECTOR EMU COMMUNICATIONS CONNECTOR EMU COMMUNICATIONS CONNECTOR SYSTEM FAULT LED AND ALARM CONTROL SWITCH TEMPERATURE FAULT LED POWER STATUS LED BLOWER FAULT LED S ...

Page 98: ...closure to the communications port of the first expansion unit If there is a second expansion unit connect an EMU communications cable from one EMU communications port of the first expansion unit to a communications port of the second expansion unit See Figure 2 38 Figure 2 38 Multiple EMUs Connected Together CXO5820A 2 4 8 Setting the PVA Addresses Figure 2 39 PVA Module Front Panel ...

Page 99: ...f these addresses in combination depends on the number of enclosures and possible addressing conflicts CAUTION Compaq does not support any enclosure address combination not listed in Table 2 3 Table 2 3 Expansion Enclosure Address Combinations Enclosure PVA Address Switch Setting for Two BA370 Rack Mountable Units PVA Address Switch Setting for Three BA370 Rack Mountable Units Master 0 0 First Exp...

Page 100: ...us Addresses CXO5889A ID0 ID6 ID7 ID1 ID2 ID3 Device Address 3 11 15 Device Address 2 10 14 Device Address 1 9 13 Typical Backplane Connection Device Address 0 8 12 Device Address 7 PVA Address 0 2 3 Device Address 6 EMU PVA SCSI Bus 2 SCSI Bus 4 SCSI Bus 6 SCSI Bus 1 SCSI Bus 3 SCSI Bus 5 Cache module Cache module ...

Page 101: ...on instructions Before beginning the disk drive SBB installation process group the SBBs according to capacity If there is more than one BA370 enclosure involved divide each of the groups by total number of BA370 rack mountable enclosures Now distribute the disks by capacity amongst the BA370s The goal is to spread the disks across the BA370s to ensure that a raidset is not all on one BA370 It is n...

Page 102: ...ion cabinet are determined by the PVA address as follows The main cabinet s PVA address is set to PVA address 0 and device addresses in that cabinet have addresses 0 through 3 The PVA address in the first expansion cabinet is set to PVA address 2 and device addresses in that expansion cabinet have addresses 8 through 11 The PVA in the second expansion cabinet is set to PVA address 3 and device add...

Page 103: ...e power cord to the power supply SBB 3 Turn on the ac input power entry controller 4 Observe the power supply SBB LEDs Both LEDs should be lit indicating proper power supply operation on the associated bus 5 If the upper LED is not lit after installation this indicates that the power supply is not functioning properly and needs to be replaced If both status LEDs are not lit after the installation ...

Page 104: ... failure Use the following procedure to install a new ac power entry controller Refer to Figure 2 42 1 Press 0 on the ac input power entry controller ON OFF switch 2 Insert the ac input power entry controller into the BA370 enclosure 3 Tighten the two retaining screws at the top and bottom of the ac input power entry controller 4 Connect the ac power cord to the ac input power entry controller 5 P...

Page 105: ... 42 illustrates the location of the ECB shelf in the ESA12000 cabinet Figure 2 42 ECB Shelf Location ESA12000 Shown CXO6670A ECB The following procedure details external cache battery installation 1 Insert the external cache battery into the guide slots of the ECB shelf 2 Push in the external cache battery until it seats firmly into the shelf and the mounting tabs engage the shelf 3 Connect the EC...

Page 106: ...ommand to establish the following Enclosure backplane temperature sensor set points on all enclosures SENSOR_1 or SENSOR_1_SETPOINT DEFAULT SENSOR_2 or SENSOR_2_SETPOINT DEFAULT EMU module internal temperature sensor set point SENSOR_3 or SENSOR_3_SETPOINT DEFAULT The blower speed controls of either FANSPEED HIGH or FANSPEED AUTOMATIC Compaq recommends setting the FANSPEED to AUTOMATIC unless 1 th...

Page 107: ...rmal operation In an expansion configuration two or more enclosures operating with the same controller you only set the master EMU temperatures The temperature set points for the other UltraSCSI enclosures the slaves automatically change to match the setting for the master EMU Users have the option of setting the temperature at which an individual sensor reports an overtemperature condition The de...

Page 108: ...ware Vers 1 0 and 1 1 1 Enter all temperatures in degrees Celsius C Do not use fractions decimals or degrees Fahrenheit F 2 The EMU set point sensor_3 temperature must be a minimum of 6 C 11 F greater than the highest expected ambient intake temperature 3 The backplane set points sensor_1 and sensor_2 must be the same temperature and a minimum of 13 C 23 F greater than the highest expected ambient...

Page 109: ...t emu sensor_n_setpoint nn where nn is the desired temperature in C 3 1 3 Setting the Blower Speed Control The UltraSCSI enclosure blowers normally operate at low speed and provide sufficient air flow to cool the enclosure components and ensure proper operation You can use the CLI FANSPEED command to change the operating speed of the blowers When you set FANSPEED HIGH all blowers in all enclosures...

Page 110: ...re condition in a very short time Therefore this condition starts the 8 minute timer When you momentarily and hold press the alarm control switch the EMU audible alarm will turn off and the fault status LEDs remain on At this time the blower LEDs will display the system fault codes see EMU System Fault Code Displays in Chapter 4 3 1 4 Alarm Control Switch Whenever a power environment or blower err...

Page 111: ...itch When a controlled power shut down is in affect you must press the alarm control switch to restore dc power to the enclosure 3 2 Setting the PVA Addresses The front panel of the PVA module is shown in Figure 3 1 Compaq supports enclosure addresses 2 and 3 only for expansion enclosures Figure 3 2 defines the SBB device IDs for these two settings of the PVA SCSI bus address switch The use of the...

Page 112: ...n Enclosure Address Combinations Enclosure PVA Address Switch Setting for Two BA370 Rack Mountable Units PVA Address Switch Setting for Three BA370 Rack Mountable Units Master 0 0 First Expansion Enclosure 2 2 Second Expansion Enclosure N A 3 Figure 3 2 Expansion Enclosure SCSI Bus Addresses ...

Page 113: ......

Page 114: ...the subsystem multiple light emitting diodes LEDs display error conditions The two most easily observed are located on the subsystem front panel Figure 4 1 These two LEDs are simple go no go indicators The green LED is the System OK LED the amber LED is the Fault LED When the Fault LED is ON you must check all the other status LEDs to determine the cause of the error the EMU front panel see Tables...

Page 115: ...al Shown System OK Green Fault Amber SHR 1160 NOTE The ESA12000 cabinet has subsystem status LEDs mounted in the cabinet door and in a small panel above or to the top right side of each BA370 Rack Mountable Enclosure The cabinet door LEDs permit the operator to determine the subsystem status without opening the cabinet door ...

Page 116: ...erature condition a blower problem or a power problem Replace the defective blower or power components 2 Check the individual disk drive SBBs for an error condition 3 Check the system terminal for error messages The subsystem does not have power applied or is in a RESET state Recommended Corrective Action 1 Check the EMU control panel LEDs to determine which component has failed 2 Check that at le...

Page 117: ...ck the EMU status LEDs to determine the problem NOTE Should the audible alarm sound but the status LEDs not indicate an error condition the error condition may no longer exists However you should always check the array controller error log to verify the error condition no longer exists The EMU reports the subsystem status including error conditions to the array controller which records this inform...

Page 118: ... LEDs The EMU status LEDs see Table 4 3 display the status of the following the enclosure system fault the temperature overtemperature the error conditions enclosure fault and the individual blowers and banks of blowers When the enclosure is functioning properly only the Power LED is ON Table 4 3 describes The EMU status LED displays The enclosure status associated with each display The probable c...

Page 119: ...ures is above the user specified limit Determine and correct the cause of this condition quickly to prevent an overtemperature condition from inducing a subsystem RESET or failure Probable Cause 2 A temperature set point is too low for this environment Change the temperature set point Nonoperational Enclosure Probable Cause 1 Either 5 V dc or 12 V dc out of range Observe the individual power suppl...

Page 120: ... is removed Replace the missing blowers Probable Cause 2 All blowers in one bank are not operating Remove and install blowers correctly within 8 minutes Probable Cause 3 Multiple blowers are installed incorrectly Remove and install blowers correctly within 8 minutes Comment In this example one of the following conditions exist in shelf bank 1 A blower is removed Two or more blowers are not operati...

Page 121: ...section for the specific error condition 1 2 3 4 5 6 7 8 CXO6546A Configuration Error Example 2 Configuration errors listed in probable causes 1 through 4 also sound the audible alarm Probable Cause 1 Invalid cache module installed Verify that the cache module is the proper model Probable Cause 2 Defective cache module Replace the defective cache module Probable Cause 3 Defective ECB Replace the d...

Page 122: ...ust press and hold the alarm control switch Once you press the alarm control switch the EMU initiates the following actions 1 Displays the first reported hexadecimal fault code on the blower LEDs three times in succession The LEDs display the first reported fault code the first time for one second then go off The LEDs display the first reported fault code the second time for one second then go off...

Page 123: ...icrocode image into the EMU from a PC or maintenance terminal 2 Replace the EMU Fault Code 03 Either a PVA SCSI ID switch setting is invalid set to 1 4 5 6 or 7 or there is no master enclosure identified SCSI bus ID 0 1 Ensure PVA SCSI ID switch settings are as follows Master enclosure 0 First expansion enclosure 2 Second expansion enclosure 3 2 If any PVA SCSI ID switch setting is changed the arr...

Page 124: ...ny PVA SCSI ID switch setting is changed the array controllers must be RESET to recognize the new setting 3 Ensure EMU cables are properly connected 4 Disconnect and reconnect each EMU cable one at a time Replace the defective cable 5 Replace the EMU Fault Code 05 Master EMU cannot communicate with the array controller 1 Replace the EMU 2 Replace the array controller Fault Code 06 One or more temp...

Page 125: ...witch settings are the same 1 Ensure the PVA SCSI ID switch settings are as follows Master Enclosure 0 First Expansion Enclosure 2 Second Expansion Enclosure 3 2 If any PVA SCSI ID switch setting is changed the array controllers must be RESET to recognize the new setting 3 Replace each of the PVAs in sequence first the master then the expansions until the fault condition clears Fault Code 09 An EM...

Page 126: ...lt Code 0C One or more defective power supplies Observe all power supply status LEDs Replace any power supply with the lower power supply status LED turned OFF Fault Code 0D The master enclosure SCSI bus ID address is incorrect or an array controller is installed in an expansion enclosure 1 Change the master enclosure SCSI bus ID to 0 The array controller must be RESET to recognize the new setting...

Page 127: ...ion After replacing the defective power supplies momentarily press the alarm control switch to restore dc power to the enclosure The initial display appears when a fault is detected The standby power mode display appears after the EMU removes dc power from the enclosure Fault Code 10 EMU diagnostic program is loaded The audible alarm is ON continuously and it cannot be cleared by pressing the alar...

Page 128: ...lies remain operational as long as the ac input voltage is present Supplies a trickle voltage to the EMU to maintain the controlled power shutdown state Enables the alarm control switch power on function Two types of shutdowns exist Automatic shutdown using standby power mode Full power shutdown See Chapter 5 Replacing Components for a full description and for both procedures 4 4 Array Controller ...

Page 129: ...ion The disk drive SBBs two front panel LEDs display the status of the drives using one of three possible states ON OFF or FLASHING The green Device Activity LED is ON or FLASHING when the SBB is active processing data The amber Device Fault LED is either ON or FLASHING to indicate an error condition or configuration problem Table 4 5 defines the various operational conditions of the storage SBB s...

Page 130: ...t condition The storage SBB is operating normally The unit is inactive and no fault is present The storage SBB is probably not responding to control signals Replace the SBB The storage SBB is active and in spin down status because of a fault Replace the SBB after the device has spun down 710 60A Two conditions are possible 1 In response to a fault bus message the array controller is spinning down ...

Page 131: ...tatus of the power supply Table 4 6 describes the state of these LEDs the status being reported and the recommended corrective action Figure 4 5 Power Supply SBB Status LEDs Power Status LED Green Power Supply Status LED Green SHR 1163 Table 4 7 Power Supply SBB Status LEDs Symbol Condition 710 60C ON or blinking slowly at an interval of 1 second or more 710 60E OFF ...

Page 132: ...r supply is functioning properly A blower or power supply fault occurred Check the operating condition of each blower Replace the defective blower Check all power supplies for one with both LEDs in the OFF state Replace this power supply A power fault has occurred 1 There is no ac power Check the ac power source 2 This power supply has failed Replace the power supply ...

Page 133: ... Turn OFF the subsystem power NOTE For dual redundant array controller configurations you can remove the I O module while the subsystem is running using the field replacement utility FRUTIL Refer to Replacement Procedures in the HSG80 or HSZ80 Array Controller ACS Version 8 x Maintenance and Service Guide 4 7 2 Incompatible I O Modules Only when all I O modules are the same type can an UltraSCSI R...

Page 134: ...EDs CXO5947A External TERM POWER disable LED Internal TERM POWER disable LED The green internal and external TERMPOWER LEDs are ON during normal operation Whenever a TERMPOWER overcurrent condition exists the associated LED is OFF When an internal TERMPOWER overcurrent condition occurs you must replace the I O module When an external TERMPOWER overcurrent condition occurs you must first replace th...

Page 135: ...vice Guide for the procedures 5 1 1 Tools Required You need the following tools to remove or replace the array controller module ESD electrostatic discharge strap Small blade screwdriver for Trilink and external cache battery cable fasteners 5 1 2 Precautions In general you should follow routine ESD protection procedures when handling array controller modules and cache modules and when working aro...

Page 136: ...software can result 5 2 Preparing Your Host System Before starting the upgrade process you will need to prepare your system This includes performing a complete system backup and shutting down the system 5 2 1 Back Up the System As a precaution before starting this procedure you should backup the entire system especially data stored on the RAID Array ...

Page 137: ...latform shut down the server 2 If the array controller is operating connect a PC or terminal to the array controller s maintenance port If the array controller is not operating go to step 5 3 Run FMU to obtain the last failure codes if desired CAUTION The cache module may contain data if the array controller crashed and you weren t able to shut it down with the SHUTDOWN controller command 4 Shut d...

Page 138: ... may be attached depending on the configuration 6 Remove the host bus cables from the array controller HSG80 or remove the trilink connectors from the array controller but don t disconnect the host bus cables or terminators from the trilink connectors HSZ80 7 If connected disconnect the PC or terminal from the array controller s maintenance port 8 Disengage both retaining levers and remove the arr...

Page 139: ...ppears display details about the array controller you configured Use the following command SHOW THIS_CONTROLLER FULL 7 Configure the array controller as described in the appropriate HSG80 Array Controller ACS Version 8 x Configuration and CLI Reference Guide or the HSZ80 Array Controller ACS Version 8 x Configuration and CLI Reference Guide NOTE If the array controller you re installing was previo...

Page 140: ...nnect a PC or terminal to the array controller s maintenance port If the array controller is not operating go to step 5 3 Run FMU to obtain the last failure codes if desired 4 Shut down the array controllers In single array controller configurations shut down this controller In dual redundant array controller configurations shut down the other controller first then shut down this controller with t...

Page 141: ...the cache module in the appropriate guide rails If you do not align the cache module correctly damage to the backplane can occur 1 Insert the new cache module into its slot and engage its retaining levers CAUTION The ECB must be disabled the status light is not lit and is not blinking before connecting the ECB cable to the cache module Failure to disable the ECB could result in ECB damage 2 Connec...

Page 142: ...PO W ER ST AT US SH UT O FF Battery disable switch Status LED ECB Y cable Faceplate and controls for second battery dual battery configuration only CXO6305B Use the following steps to replace the external cache battery with the cabinet powered off 1 If the array controller and cache module are not operating go to step 4 Otherwise go to the next step 2 Connect a PC or terminal to the array controll...

Page 143: ...s 8 Disconnect the ECB cable from the old ECB 9 Start FRUTIL with the following command RUN FRUTIL FRUTIL displays the following Do you intend to replace this controller s cache battery Y N 10 Enter Y es FRUTIL displays the following If the batteries were replaced while the cabinet was powered down press return Otherwise follow this procedure WARNING Ensure that at least one battery is connected t...

Page 144: ...tiate this action include one or more of the following Any two temperature sensors register a temperature of 50ºC 122ºF Removing one or more blowers for approximately 8 minutes No blowers have been operational for approximately 8 minutes Fewer than four operational power supplies 5 6 1 Automatic Shutdown Using Standby Power Mode When the subsystem operates in the standby power mode the dc power be...

Page 145: ...r reset buttons and their first three LEDs are lit continuously This may take several minutes depending on the amount of data that needs to be flushed from the cache modules 4 Turn OFF the ac input power entry controllers on the master enclosure 5 Turn OFF the ac input power entry controllers on the expansion enclosures CAUTION If you are shutting down the array controller for longer than one day ...

Page 146: ... SMCPR UG A01 5 6 2 3 Disabling the External Cache Batteries Figure 5 3 External Cache Batteries CXO6164A Power connector Battery disable switch Status LED ECB 1 ECB 2 NOTE The ECB SBB may contain one or two batteries depending on the configuration ...

Page 147: ...CB s status LED will flash once and then shut off 5 7 Disk Drive SBB Replacement Three methods are available for replacing disk drive SBBs hot swap warm swap or cold swap However before replacing a device read all cautions handling rules and replacement procedures as well as determining the replacement method based on the capabilities of the array controller Figure 5 4 Location of the Disk Drive S...

Page 148: ...le 5 1 SBB Handling Rules Do Do NOT Set an SBB on its side CXO6549A Set an SBB on its edge CXO6550A Set SBBs side by side CXO6551A Stack SBBs CXO6552A Set an SBB down gently CXO6553A Drop an SBB CXO6554A Push an SBB into the shelf gently but firmly CXO6555A Force the SBB into the shelf CXO6556A ...

Page 149: ...grity Use hot swap to remove and replace disk drive SBBs from a system that is online and active 5 7 1 2 Warm Swap When performing a warm swap power is present on the disk drive SBB backplane connector and no data exists on the bus Before performing a warm swap quiesce the bus at the array controller and observe the green activity status LED on the disk drive SBB to ensure it is not flashing CAUTI...

Page 150: ... hands and pull the disk drive SBB out of the shelf 6 Place the disk drive SBB into an electrostatic bag 5 7 3 Single Disk Drive SBB Installation Use the following steps to install a disk drive SBB 1 Verify that the disk drive SBB is the correct model and fill in the bezel label information for this disk drive 2 Insert the disk drive SBB into the guide slot and push it in until the mounting tabs e...

Page 151: ...lt LED is OFF NOTE When the SCSI bus is active and the disk drive SBB has power the green device activity LED is ON FLASHING or OFF The amber device fault LED is OFF 5 7 4 Multiple Disk Drive SBB Installation in an UltraSCSI Enclosure Use the following steps to install multiple disk drive SBBs 1 Verify that the disk drive SBB is the correct model and fill in the bezel label information for each di...

Page 152: ... 4A 3A 2A 1A 3B 2B 1B 4B Shelf 4 Shelf 3 Shelf 2 Shelf 1 3 Starting from the left install all the disk drive SBBs in shelf 2 devices 7 12 4 Starting from the left install all the disk drive SBBs in shelf 3 devices 13 18 5 Starting from the left install all the disk drive SBBs in shelf 4 devices 19 24 CAUTION To allow the array controller to properly recognize addresses ensure that you turn on the ...

Page 153: ...LED is OFF NOTE When the SCSI bus is active and the disk drive SBB has power the green device activity LED is ON FLASHING or OFF The amber device fault LED is OFF 5 8 Power Supply SBB Replacement Two methods are available for replacing power supply SBBs hot swap and cold swap However before replacing a power supply read all cautions handling rules and replacement procedures as well as determining ...

Page 154: ... SBB 4 Press the power supply SBB mounting tabs together to release the SBB 5 Use both hands and pull the SBB out of the shelf 6 Place the SBB into an electrostatic bag 7 On a flat surface lay the power supply on its side 5 8 3 Power Supply SBB Installation Use the following steps to install a power supply SBB 1 Check the bezel label to verify that the power supply being installed is a 180 W power...

Page 155: ...permit continued operation without disrupting or losing data However Compaq recommends replacing a defective blower immediately The EMU reports an error condition when a blower malfunctions and the error condition may be seen on the EMU LEDs 5 9 1 Enclosure Blower Removal CAUTION Operating an enclosure with a blower removed significantly changes the air flow pattern and reduces air flow through th...

Page 156: ...t blower to align its connector and guide pin with the backplane blower connector as shown in Figure 5 7 Figure 5 7 Location of the Blowers CXO5753A Guide Connector Lower mounting tab not shown Upper mounting tab 2 Push the blower straight in until the upper and lower mounting tabs snap into place 3 If dc power is applied to the enclosure verify the blower starts operating ...

Page 157: ...er entry controller To prevent the possibility of injury or death as a result of electrical shock Always disconnect the ac power cord before removing an ac input power entry controller Never touch the backplane connector or circuit board Always install the ac input power entry controller before connecting the ac power cord Figure 5 8 Location of the AC Input Power Entry Controller 1 0 1 0 CXO5186C...

Page 158: ... controller 6 Place the ac input power entry controller into an electrostatic bag 5 10 2 AC Input Power Entry Controller Installation Use the following steps to install an ac input power entry controller 1 On the ac input power entry controller being installed turn OFF the switch 2 Align the ac input power entry controller with either slot A or slot B in the lower left or lower right corner of the...

Page 159: ...ve an EMU 1 Shut down the subsystem as described in section 5 6 2 1 Shutting Down the Subsystem for a Cold Swap 2 Remove the EMU to EMU communication bus connections 3 Pull the EMU extractor latches outward and remove the EMU 5 11 2 EMU Installation Use the following steps to install an EMU 1 Align the EMU in the left hand slot and insert it 2 Pull the EMU extractor latches outward Push the EMU in...

Page 160: ...lugged in b On all expansion enclosures turn on all ac input power entry controllers c On the master enclosure turn on all ac input power entry controllers 5 After the array controller is operational verify the subsystem is functioning properly 5 12 PVA Module The PVA can be removed using either the removal and installation procedures in this section or the FRUTIL commands in the HSG80 Array Contr...

Page 161: ... Controller ACS Version 8 x Maintenance and Service Guide or the HSZ80 Array Controller ACS Version 8 x Maintenance and Service Guide Use the following steps to remove a PVA cold swap 1 To perform a cold swap shut down the subsystem as described in section 5 6 2 1 Shutting Down the Subsystem for a Cold Swap 2 Note the enclosure address setting 0 2 or 3 on the PVA SCSI ID switch 3 Pull both extract...

Page 162: ...is set to the valid number for the enclosure Master enclosure 0 First expansion enclosure 2 Second expansion enclosure 3 4 If performing a hot swap go to step 7 5 If performing a warm swap press the EMU alarm control switch on the master enclosure to restart the subsystem and go to step 7 CAUTION To allow the array controller to properly recognize addresses ensure that you turn on the expansion en...

Page 163: ...lacing Components EK SMCPR UG A01 5 29 5 13 I O Module I O modules are also referred to as device ports Figure 5 12 shows the location of the I O modules Figure 5 12 Location of the I O Modules I O Modules SHR 1148 ...

Page 164: ... securing the left cable 5 Loosen the thumb screws and remove the left cable 6 Label the left cable connector 7 If a right cable is attached repeat steps 4 through 6 8 Place the I O module into an electrostatic bag 5 13 2 I O Module Installation Use the following steps to install an I O module CAUTION Jumpers are factory installed do not modify jumper settings To prevent from damaging the screws d...

Page 165: ...ghten the spring loaded mounting screws Do not overtighten it may damage the screws CAUTION To allow the array controller to properly recognize addresses ensure that you turn on the expansion enclosures before turning on the master enclosure 10 Turn on the subsystem a Plug in the subsystem s power cord if it is not already plugged in b On all expansion enclosures turn on all ac input power entry c...

Page 166: ... EB 3 AC Power Entry Controller 400287 001 FC BA35X HE 4 Power Supply SBB 400288 001 FC BA35X HH 5 External Cache Backup ECB Dual Single 400291 001 400292 001 FC HS35X BD FC HS35X BC 6 Dual Speed Blower Blue Dual Speed Blower Gray 400293 001 Not yet available FC BA35X MK FC BA35X ML 7 Single Ended I O Module Blue Single Ended I O Module Gray 400294 001 401911 001 FC BA35X MN 70 32856 S2 8 Power Ve...

Page 167: ...Chapter 5 Replacing Components EK SMCPR UG A01 5 33 Figure 5 13 Subsystem Field Replaceable Parts RA8000 Pedestal Shown Shr 1169 98A Item number 11 the PDU is not shown ...

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