5-6
Compaq DAT Drive Reference Guide
Compaq Confidential – Need to Know Required
Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments:
Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM
SCO OpenServer Systems
1.
Verify that the tape driver is configured in the kernel.
a.
Use the
hwconfig
command or view the bottom of the file,
/usr/adm/messages
,
to determine whether the driver is installed or to
determine the current cassette parameters.
b.
Use the
mkdev tape
command to install the driver in the kernel or to
modify the current cassette parameters.
2.
If you are using the tape drive to install SCO OpenServer and a
controller, verify that the drive is connected to the controller.
Windows NT Systems
1.
Confirm that the SCSI controller software driver has been installed and started.
a.
Use the Windows NT Setup program to determine if the driver is installed.
b.
Use the “Devices” Control Panel applet to determine if the driver is started.
c.
If necessary, reinstall the driver.
2.
Confirm that the tape drive driver has been installed and started.
a.
Use the Windows NT Setup program to determine if the driver is installed.
b.
Use the “Devices” Control Panel applet to determine if the driver is started.
c.
If necessary, reinstall the driver.
Novell NetWare Systems
Refer to the
STORAGE.RDM
file on the Support Software for Novell Products
(NSSD) diskette, which was supplied with your workstation, server, or tape
drive for troubleshooting information.