Troubleshooting the DAT Drive
5-3
Compaq Confidential – Need to Know Required
Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments:
Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM
Installation Troubleshooting
Follow the procedures in this section if the tape drive has not been operational
since it was installed in the computer. Turn on the computer and insert a cassette.
Table 5-1
Installation Troubleshooting
Problem
Try This
Tape light (
) on
the tape drive does
not illuminate.
■
Make sure the tape drive power cable is
connected.
■
Remove the SCSI signal cable from the tape
drive. If the light starts working, check for a
defective cable, an incorrectly installed cable, or
a defective controller/adapter.
■
Replace the tape drive.
Tape light (
) on
the tape drive
illuminates, but the
drive does not
respond to
commands.
Intel-based Computers
Run the Compaq System Configuration Utility from
the hard drive or from diskette, record the system
configuration utility’s option board settings (use
worksheet in Table 5-2), and restart the computer.
Configure all the boards in the system, then check
the following:
■
Verify that all installed boards appear in the slot
diagram. Add any missing boards.
■
Verify that the switch settings shown by the
Compaq System Configuration Utility match the
physical settings used on the boards (see
worksheet). Make sure the actual board settings
match the settings shown by the utility.
AlphaServers
Use the SRM console command line system to verify
and/or correct the adapter configuration.
Use AlphaBios to verify and/or correct the adapter
configuration.
continued
