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x DAT Tape Drive Reference Guide
Compaq Confidential – Need to Know Required
Writer:
Debbie McRill
Project:
DAT Tape Drive Reference Guide
Comments:
new notice page & revised symbols on
equipment section
Part Number:
155452-002
File Name:
front.doc
Last Saved On:
2/18/00 5:43 PM
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at
http://www.compaq.com
.
Be sure to have the following information available before you call Compaq:
■
Technical support registration number (if applicable)
■
Product serial number (s)
■
Product model name(s) and numbers(s)
■
Applicable error messages
■
Add-on boards or hardware
■
Third-party hardware or software
■
Operating system type and revision level
■
Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
http://www.compaq.com
.
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
■
In the United States, call 1-800-345-1518.
1
For continuous quality improvement, calls may be recorded or monitored.