Troubleshooting
Table D-1: Enclosure Diagnostic Steps
Question Action
Question 1: Is the power LED on both
power supplies solid green?
If yes, continue to Question 2 of this table.
If no, see Table D-2.
Question 2: Is the fault LED on both
power supplies off?
If yes, continue to Question 3 of this table.
If no, see Table D-3.
Question 3: Is the enclosure power LED
on the rear panel green?
If yes, continue to Question 4 of this table.
If no, see Table D-4.
Question 4: Is the enclosure health LED
on the front of the enclosure on?
If yes, continue to Question 5 of this table.
If no, see Table D-5.
Question 5: Is the local console
displaying information when connected to
the enclosure?
If yes, use the displayed information for further
diagnosis.
If no, see table D-6.
Question 6: Is the Integrated
Administrator health LED green?
If yes, continue to Question 7 of this table.
If no, see Table D-7.
Question 7: Is the fan health LED green?
If yes, and you are still unable to access the local
console, contact HP or an authorized service provider
for parts and service.
If no, see Table D-8.
CAUTION:
Pressing the enclosure power button while the enclosure is running
shuts down the enclosure and all server blades.
Table D-2: Is the Power LED on Both Power Supplies Solid Green?
Answer Possible
Reasons Possible
Solutions
Be sure that all power cords are connected to
the power supplies.
No, they are
both off.
The power supply is not
connected to AC power or no
AC power is available.
Be sure that all power cords are plugged into
working, grounded outlets.
continued
HP ProLiant BL e-Class System Setup and Installation Guide
D-5
HP CONFIDENTIAL
Writer: Karen Hale File Name: i-appd Troubleshooting.doc
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