Troubleshooting
2-17
Table 2-10
Solving Compact Disc and DVD-ROM Problems
Problem
Possible Cause
Solution
Drive cannot read a disc
Disc is not properly seated
in the drive.
Open the loading tray, insert the disc,
then close the tray.
Disc is loaded in the loading
tray upside down.
Open the loading tray, turn over the
disc (label facing up), then close the
tray.
Disc has a scratch on its
surface.
Insert a different disc.
CD-ROM drive or DVD-
ROM drive is not detected
by the computer.
Drive is not connected
properly.
If you are running a version of
Windows that was pre-installed by
Compaq, remove the drive from the
MultiBay and reinsert it.
If you are running a version of
Windows that was not pre-installed
by Compaq, turn off the computer.
Then remove the drive from the
MultiBay and reinsert it.
Table 2-11
Solving Diskette Drive/SuperDisk LS-120 Drive Problems
Problem
Possible Cause
Solution
Drive cannot write to a
diskette.
Diskette is not formatted.
Format the diskette:
If you are using Windows 95 or
Windows 98:
1.
From the Windows desktop, select
My Computer.
2.
Select 3.5-in. Floppy (A).
3.
Select File, then Format.
4.
Fill in the appropriate information,
then select Start.
If you are using Windows NT 4.0,
format the diskette by entering
format a:
at the system prompt.
Diskette is write-protected.
Use another diskette that is not write-
protected or disable the write-protect
feature.
Writing to the wrong drive.
Check the drive letter in your path
statement.
Not enough space is left on
the diskette.
Save the information to another
diskette.
Drive is disabled.
Enable the proper drive through
Device Manager.
Disable diskette write ability
is turned on.
Run Computer Setup. Select the
Storage icon. Make sure Disable
diskette write ability is not checked.
System cannot start up
from diskette or SuperDisk
LS-120 drive.
A bootable diskette is not in
the drive.
Diskette bootability is
disabled in Computer Setup.
Verify that a diskette with the
necessary system files is in the drive.
Enable diskette bootability in Computer
Setup, Security menu.
Summary of Contents for Armada m700 - Notebook PC
Page 1: ...Compaq Armada M700 Series of Personal Computers Maintenance and Service Guide ...
Page 3: ......
Page 25: ...1 16 Product Description Top Components Figure 1 6 Top Components ...
Page 31: ...1 22 Product Description ...
Page 57: ...2 26 Troubleshooting ...
Page 61: ...3 4 Illustrated Parts Catalog Computer System Major Components continued ...
Page 63: ...3 6 Illustrated Parts Catalog Computer System Major Components continued ...
Page 65: ...3 8 Illustrated Parts Catalog 3 3 Plastics Kit Components Figure 3 3 Plastics Kit Components ...
