Compaq AlphaServer G160, User Manual

Page: 209 / 234

Troubleshooting 6-29
A GS80/160/320 system connected to an SMC without a terminal server can
have problems with menu-driven applications displayed in the ConsoleWorks
terminal emulator window. (This is the window that displays when you click the
Connect link in the ConsoleWorks console_name Configuration screen or when
you click the icon to the left of the console name in the Show Consoles screen.)
Examples of this problem are that input appears invalid during a Tru64 UNIX
install or when running 'setup' in Tru64 UNIX. In addition, you might see
double prompts on the same line (# # ). This issue has been seen only on
GS80/160/320 systems that are running Tru64 UNIX.
ConsoleWorks uses a Java application for its terminal emulator. This
application sends the keys that are typed to the console. The SMC system
interprets the Enter key as a carriage return character followed by a linefeed
character. Tru64 UNIX interprets both the carriage return and the linefeed as
linefeeds. Therefore, when you press the Enter key once, it appears to the
GS80/160/320 system as if you had pressed the Enter key twice.
The current solution to this problem is to set up a hot key in the ConsoleWorks
terminal emulator window:
1. In the terminal emulator window select Hot Keys from the Options menu.
The Color Dialog Box displays (Figure 6–15).
2. Click in the Key column and press the Enter key. The word Enter displays
in the text box.
3. Click in the Send String column and type ^M (Shift+6 and the letter M).
4. Select the Enable checkbox.
5. Click OK.
Now, when you press Enter on this console, only a carriage return is sent.
ConsoleWorks remembers the hot key definitions, so any time you connect to
this console using the same ConsoleWorks user account, that hot key is defined
and enabled.