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Compaq AlphaServer G160, User Manual

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Troubleshooting

6-25

Location of Model Type Information

The instructions below differ according to model. You can determine the model
of the SMC system by looking at the label on the top or side of the minitower or
desktop box.

Models DPENM and DPEND

1.

Shut down the SMC system and disconnect the power cord.

2.

Remove the cover from the SMC box.

3.

Locate the switchpack on the motherboard. Figure 6–13 and the label inside
the SMC cover show the location of the switchpack.

4.

Set switch 6 to On (Figure 6–13).

5.

Replace the cover and connect the power cord.

Models ENCM and ENL

1.

Start or restart the SMC system.

2.

During power-up, at the initial screen with the large Compaq logo, press the
F10 key for setup. A list of languages, with English selected, displays. Press
Enter.

3.

The Setup Utility screen displays. Use the right-arrow key to select the
Advanced menu. The Power-On Options item is selected. Press Enter.

4.

The Power-On Options box displays. Check the setting for the entry After
Power Loss. If it is Off, press the down-arrow to move the pointer to this
setting. Press the right-arrow key to change the setting to On. Press F10 to
accept this change.

5.

The Setup Utility screen displays. Use the left-arrow key to select the File
menu. Press the down-arrow key to select Save Changes and Exit. Press
Enter. The power-up procedure continues.

Summary of Contents for AlphaServer G160

Page 1: ...em Management Console User s Guide Order Number EK GSCON UG A01 This manual provides information about using version 4 0 of the system management console for Compaq AlphaServer GS80 160 320 systems Th...

Page 2: ...warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty FCC Notice...

Page 3: ...lent international standards EN55022 CISPR 22 Electromagnetic Interference EN50082 1 IEC801 2 IEC801 3 IEC801 4 Electromagnetic Immunity EN60950 IEC950 Product Safety Warning This is a Class A product...

Page 4: ......

Page 5: ...to the SMC Utilities Page 2 4 2 3 Expunging Events 2 8 2 4 Backing up the Configuration 2 10 2 5 Restoring the Configuration 2 12 Chapter 3 ConsoleWorks 3 1 Overview 3 2 3 1 1 Starting ConsoleWorks 3...

Page 6: ...console_manager Password 3 72 3 5 5 Adding a Profile 3 74 3 5 6 Modifying a Profile 3 76 3 6 Managing ConsoleWorks Log Files 3 78 3 6 1 Viewing a Log File 3 80 3 6 2 Deleting Log Files 3 82 3 6 3 Mail...

Page 7: ...ng Baud Rates System with Single Console Line 6 16 6 3 1 Set the SMC System Speed to Match the GS80 160 320 Speed 6 16 6 3 2 Test for a Baud Rate Match and Set Both to 9600 6 18 6 4 Changing the Inter...

Page 8: ...ties in Use 2 6 2 6 SMC Utility Selection 2 7 2 7 Expunge Confirmation 2 8 2 8 Expunge Progress 2 9 2 9 Backup Confirmation 2 10 2 10 Backup Progress 2 10 2 11 Backup Details 2 11 2 12 Restore Confirm...

Page 9: ...ame Screen 3 44 3 27 Show Events Screen 3 46 3 28 Import Polycenter Console Manager Data Screen 3 49 3 29 Services Dialog Box 3 50 3 30 Event event_name Screen 3 52 3 31 Event event_name Actions Scree...

Page 10: ...Maps Screen 4 22 4 16 Add or Modify Hard Partition Screen 4 23 4 17 Saving a Partition Map 4 24 4 18 Validating a Partition Map 4 24 4 19 Committing a Partition Map 4 25 4 20 Work with Partition Maps...

Page 11: ...ces 6 22 6 12 Service Dialog Box 6 23 6 13 Switch Setting for Models DPENM and DPEND 6 24 6 14 System Properties Dialog Box 6 26 6 15 Color Dialog Box 6 28 Tables 1 AlphaServer GS80 160 320 Documentat...

Page 12: ......

Page 13: ...th the System Management Console is an overview of the functions that are performed with the system management console Chapter 2 SMC Utilities describes the expunge backup and restore utilities and ha...

Page 14: ...er GS80 160 320 Getting Started with Partitions EK GS320 IN AlphaServer GS160 320 Installation Guide EK GSR80 IN AlphaServer GS80 Installation Guide AG RKSW BE AlphaServer GS80 160 320 User Informatio...

Page 15: ...lphaServer site at www compaq com alphaserver site_index html for more information about AlphaServer GS80 160 320 systems See ftp digital com pub Digital Alpha firmware interim smc smc html for more i...

Page 16: ......

Page 17: ...ment Console The system management console manages one or more GS80 160 320 systems This manual is for V4 0 of the system management console Sections in this chapter are System Management Console Over...

Page 18: ...1 1 System Management Console PK 3735 02 7 6 5 4 3 2 1 0 ConsoleWorks Screen one for each partition System Management Console PC Modem 7 6 5 4 3 2 1 0 Remote Service PC Modem 7 6 5 4 3 2 1 0 PC on Co...

Page 19: ...eb browser The SMC PC also has an attached modem which can provide Compaq Services remote access to the GS80 160 320 system ConsoleWorks 1 provides a sophisticated console management environment for a...

Page 20: ...nagement Console User s Guide 1 2 Logging on to the SMC When logging on the first time give the administrator account a password Other accounts can be set up on the SMC system Figure 1 2 Windows NT Se...

Page 21: ...these instructions 1 Press Ctrl Alt Del The Windows NT Security window displays Figure 1 2 2 Click Change Password The Change Password dialog box displays Figure 1 3 3 Enter the old password in this c...

Page 22: ...ally Icons on the SMC desktop are used to run applications locally Figure 1 4 SMC Desktop The SMC desktop has several icons that enable you to run applications and view documentation online Table 1 1...

Page 23: ...You will need to supply connection information including proxies if applicable Runs Compaq AlphaServer Partition Manager CAPM an application that simplifies the creation of partitions on GS80 160 320...

Page 24: ...1 8 System Management Console User s Guide 1 4 Using the SMC Remotely The SMC Web page is used to run applications remotely Figure 1 5 SMC Web Page...

Page 25: ...160 320 system Chapter 4 has instructions for using this application CAPM requires that JRE 1 3 0_01 or later be installed on the system from which it is run Compaq Insight Manager CIM Insight Manage...

Page 26: ...consoles in a system depends on the system type and its configuration A GS80 system can have a maximum of two consoles while a GS160 system can have up to four and a GS320 system a maximum of eight Se...

Page 27: ...3 ASGS12 90 0 0 23 ASGS28 90 0 0 55 ASGS13 90 0 0 25 ASGS29 90 0 0 57 ASGS14 90 0 0 27 ASGS30 90 0 0 59 ASGS15 90 0 0 29 ASGS31 90 0 0 61 ASGS16 90 0 0 31 ASGS32 90 0 0 63 The SMC can support a maximu...

Page 28: ...he SCM escape sequence must be the default Esc Esc scm The SMC system requires a static IP address In order for CAPM to run ConsoleWorks services must be running In addition the CAPM service must be r...

Page 29: ...educe the size of the default config file outside of ConsoleWorks Two other utilities back up and restore the SMC configuration Sections in this chapter are Configuring Your Browser to Run SMC Utiliti...

Page 30: ...our Browser to Run SMC Utilities Set your browser to accept cookies at least per session Figure 2 1 Internet Explorer Security Settings Internet Explorer 1 From the Tools menu select Internet Options...

Page 31: ...under Allow per session cookies 5 Click OK in the Security Settings window and the Internet Options window Netscape Navigator 1 From the Edit menu select Preferences The Preferences window opens 2 Se...

Page 32: ...2 4 System Management Console User s Guide 2 2 Logging on to the SMC Utilities Page From the SMC Web page select SMC Utilities Log on using your NT username and password Figure 2 3 SMC Web Page...

Page 33: ...C Utilities icon on the SMC Web page The SMC Utilities login page displays Figure 2 4 Log in using the Windows NT username and password of a valid account on the SMC system Continued on page 2 7 Figur...

Page 34: ...2 6 System Management Console User s Guide Figure 2 5 SMC Utilities in Use...

Page 35: ...all Internet Explorer windows restart the Compaq SMC HMMO Server service refer to Section 6 5 restart Internet Explorer and select the SMC Utilities link When the login is successful the utility sele...

Page 36: ...2 8 System Management Console User s Guide 2 3 Expunging Events From the SMC Utilities selection page select the Expunge Unacknowledged Events link Figure 2 7 Expunge Confirmation...

Page 37: ...appens use this utility to expunge events 1 Click the Expunge Unacknowledged Events link on the selection page Figure 2 6 The expunge confirmation displays Figure 2 7 2 Click OK to continue The progre...

Page 38: ...es selection page select Configuration Backup Figure 2 9 Backup Confirmation Figure 2 10 Backup Progress The backup utility enables you to save the user settings of the SMC software 1 Click the Config...

Page 39: ...the entries under the lines Backup Carbon Copy Access and Backup KEA indicate that no files are available to be copied This is normal if a utility has not been used Use the browser s Back button to re...

Page 40: ...elect Configuration Restore Figure 2 12 Restore Confirmation Figure 2 13 Restore Progress The restore utility restores the configuration that was backed up in Section 2 4 The utility requires that con...

Page 41: ...ore Process prints 4 To see what has been restored click the link View restore details The display is similar to Figure 2 14 Note that the entries under the line Backup KEA indicate that no files are...

Page 42: ......

Page 43: ...with a GS80 160 320 Console Using the ConsoleWorks Telnet Listener Utility Using a ConsoleWorks Terminal Emulator Window Using KEA with ConsoleWorks Managing Consoles Loading Certificate Authority Del...

Page 44: ...ng Engine To Mail Server 1 2 3 4 5 PK 2703 00 ConsoleWorks is a Web based application that manages consoles in a GS80 160 320 system A console can be a partition or the entire system if it is not part...

Page 45: ...s an event callouts are described here The GS80 160 320 system generates a console alert This does not include operating system alerts As with all console activity the alert travels through the GS80 1...

Page 46: ...3 4 System Management Console User s Guide 3 1 1 Starting ConsoleWorks Start ConsoleWorks from the desktop icon or from the SMC Web page Figure 3 3 SMC Web Page...

Page 47: ...the IP address of the SMC on the corporate network press Enter Logging on to ConsoleWorks When you start ConsoleWorks a logon screen opens The first time you log on use these defaults Username console...

Page 48: ...Management Console User s Guide 3 1 2 ConsoleWorks Screen The ConsoleWorks screen is divided into three sections left navigation panel main data panel and lower navigation panel Figure 3 4 ConsoleWor...

Page 49: ...ing any of these links causes the display of a list of related selection links Selection links This list changes depending on which menu link is chosen Clicking on most of these links causes the displ...

Page 50: ...od Steps ConsoleWorks Telnet Listener utility In a Command Prompt MS DOS window type configure_telnet_listener m n telnet host_name port_number ConsoleWorks terminal emulator window Click the icon nex...

Page 51: ...es on a GS80 160 320 system You can communicate with a GS80 160 320 console via ConsoleWorks in three ways ConsoleWorks Telnet Listener utility ConsoleWorks terminal emulator window KEA or other termi...

Page 52: ...gement Console User s Guide 3 2 1 Using the ConsoleWorks Telnet Listener Utility In a Command Prompt window configure the telnet listener and start a telnet session Figure 3 5 Configuring the Telnet L...

Page 53: ...d without the arguments displays the help text shown in Figure 3 5 3 Start a telnet session by entering C CWKS Bin telnet host_name port_number where host_name is the fully qualified address or the IP...

Page 54: ...5257 5258 9 5261 5262 5263 5264 5265 5266 5267 5268 10 5271 5272 5273 5274 5275 5276 5277 5278 11 5281 5282 5283 5284 5285 5286 5287 5288 12 5291 5292 5293 5294 5295 5296 5297 5298 13 5301 5302 5303 5...

Page 55: ...5418 25 5421 5422 5423 5424 5425 5426 5427 5428 26 5431 5432 5433 5434 5435 5436 5437 5438 27 5441 5442 5443 5444 5445 5446 5447 5448 28 5451 5452 5453 5454 5455 5456 5457 5458 29 5461 5462 5463 5464...

Page 56: ...Guide 3 2 2 Using a ConsoleWorks Terminal Emulator Window Click the icon next to the console name in the Show Consoles screen or click the Connect link at the top of the console_name Configuration sc...

Page 57: ...3 6 and click the icon to the left of the console name see Table 3 3 for the meanings of these icons or Go to the console_name Configuration screen Figure 3 7 for the console from the Show Consoles s...

Page 58: ...only Active connect The console has a read and write connection and another user is connected to it The icon is shaded green Locked The console has been locked by another user Sick dude The console h...

Page 59: ...the text into and click to place the cursor at the point where the text will be pasted 2 In the ConsoleWorks terminal emulator window click and drag over the text to be copied Figure 3 8 Do not relea...

Page 60: ...navigation panel Then select the option button labeled Use Java Telnet Proxy Select Operations Consoles in the left navigation panel then select the console from the list Use the desktop icon to open...

Page 61: ...ct Settings The Console Connection Settings screen opens Figure 3 9 Select the Use Java Telnet Proxy option button The change takes effect immediately 2 In the left navigation panel select Operations...

Page 62: ...3 20 System Management Console User s Guide Figure 3 11 KEA Connection Window...

Page 63: ...the GS80 160 320 system and the telnet port number of the console Figure 3 11 See Table 3 4 for the telnet port number which is at the intersection of the IP host and IP port numbers that you noted in...

Page 64: ...262 5263 5264 5265 5266 5267 5268 90 0 0 19 5271 5272 5273 5274 5275 5276 5277 5278 90 0 0 21 5281 5282 5283 5284 5285 5286 5287 5288 90 0 0 23 5291 5292 5293 5294 5295 5296 5297 5298 90 0 0 25 5301 5...

Page 65: ...423 5424 5425 5426 5427 5428 90 0 0 51 5431 5432 5433 5434 5435 5436 5437 5438 90 0 0 53 5441 5442 5443 5444 5445 5446 5447 5448 90 0 0 55 5451 5452 5453 5454 5455 5456 5457 5458 90 0 0 57 5461 5462 5...

Page 66: ...3 24 System Management Console User s Guide 3 3 Managing Consoles ConsoleWorks provides access to each console line in a GS80 160 320 system Figure 3 12 Show Consoles Screen...

Page 67: ...console line s activity or its configuration delete a console Section 3 3 2 or add one Section 3 3 3 NOTE When you open a console a security warning displays By loading the certificate authority Sect...

Page 68: ...used in ConsoleWorks warns of a potential security violation on the SMC PC By loading the certificate authority which is on the C drive with the application you agree that content from TECSys Developm...

Page 69: ...In the left navigation panel of any ConsoleWorks screen select Download 2 From the selection links at the bottom of the left navigation panel select TDI Certificate The File Download dialog box opens...

Page 70: ...3 28 System Management Console User s Guide Figure 3 15 TDI Certificate...

Page 71: ...e 5 The Certificate Manager Import Wizard opens Follow the instructions in the wizard and accept the defaults At the end click Finish 6 The Root Certificate Store window opens Figure 3 16 Click Yes 7...

Page 72: ...tion panel then Delete Console at the top of the screen Privileges required Admin R W C Console none Figure 3 17 Delete Console Screen NOTE Be sure you want to delete the console since you cannot undo...

Page 73: ...he Delete Console screen opens Figure 3 17 4 From the Delete dropdown menu select the console to be deleted 5 Determine if the log files and information files for the console will be deleted To delete...

Page 74: ...er s Guide 3 3 3 Adding a Console Select Operations Consoles in the left navigation panel then Add Console at the top of the screen The type is telnet Privileges required Admin R W C Console none Figu...

Page 75: ...Add Console button The Add Telnet Console screen opens Figure 3 19 4 Enter the information requested for the console a Enter a name and a description for the console The console name must be unique T...

Page 76: ...3 34 System Management Console User s Guide Figure 3 20 console_name Configuration Screen...

Page 77: ...ent ConsoleWorks from deleting events 7 Enter the profile access information at the bottom of the main data panel Click the Update button 8 At the top of the screen select Connect A window opens showi...

Page 78: ...4 Renaming a Console ConsoleWorks does not allow direct renaming of a console To change a name delete the console and add a new one with the preferred name Privileges required Admin R W C Console non...

Page 79: ...ns From the selection links select Consoles The Show Consoles screen opens b Select the console you want to rename from the list in the main data panel The console_name Configuration screen opens Figu...

Page 80: ...ement Console User s Guide 3 3 5 Giving a Console an Alias Enter the alias in the Alias block on the console_name Configuration screen and click the Update Console button Figure 3 22 console_name Conf...

Page 81: ...aming it Section 3 3 4 is to give it an alias The alias displays in ConsoleWorks and CAPM wherever the console s name would be used To give a console an alias enter it in the Alias block on the consol...

Page 82: ...artitioned Privileges required Admin R W Console none Figure 3 23 Add Group Screen All consoles in a system are configured into a group when the system is installed Each system s consoles constitute o...

Page 83: ...5 Click the Add Group button The Group group_name screen opens Figure 3 24 6 Add a console to the group by selecting the checkbox next to the console s name Remove a console by toggling the console s...

Page 84: ...nsole User s Guide 3 3 7 Deleting a Console Group Select Manage Groups from the left navigation panel then Delete Group from the top of the screen Privileges required Admin R W C D Console none Figure...

Page 85: ...lect Groups The Show Groups screen opens 2 At the top of the screen select Delete Group The Delete Group screen opens Figure 3 25 3 In the pulldown list select the group to delete Click the Delete Gro...

Page 86: ...Management Console User s Guide 3 3 8 Removing a Console from or Adding One to an Existing Group Select Manage Groups from the left navigation panel then the link for the group Figure 3 26 Group group...

Page 87: ...26 ASGS1_CONSOLE7 is being removed Click the Update Group button Adding a Console to an Existing Group 1 Create the console if it does not exist See Section 3 3 3 2 In the left navigation panel select...

Page 88: ...nput or output of a console s SCM SRM or operating system instance for which ConsoleWorks monitors Based on the event ConsoleWorks can trigger an action Each event is associated with one or more scans...

Page 89: ...is associated with a console The Compaq supplied events are all included in one scan other scans can be added Section 3 4 4 In addition scans can be imported to ConsoleWorks from other console managem...

Page 90: ...K_FAIL Clock failure in the hierarchical switch housing GS_VITAL_POWER_FAILURE Vital power failure in a QBB The Compaq supplied events warn of a number of AlphaServer conditions that require attention...

Page 91: ...include the name of your mail server If it was not or if you want to change it do so now by opening the file Mail pl in Notepad and following the instructions under the heading WARNING 2 Follow the i...

Page 92: ...3 50 System Management Console User s Guide Figure 3 29 Services Dialog Box...

Page 93: ...Server service and click the Stop button This also stops the ConsoleWorks Server service 2 Open a Command Prompt window by double clicking the MSDOS Command desktop icon 3 In the Command Prompt window...

Page 94: ...3 52 System Management Console User s Guide 3 4 2 Enabling an Action Each event can have a number of associated actions Privileges required Admin R W C Console none Figure 3 30 Event event_name Screen...

Page 95: ...e the Pattern box The Event event_name Actions screen opens Figure 3 31 4 Enable or disable event throttling If throttling is enabled the event triggers the action once but does not activate it again...

Page 96: ...3 54 System Management Console User s Guide Figure 3 32 Mail from ConsoleWorks...

Page 97: ...n s selected 8 If you selected BROADCAST BAT or MAIL BAT supply a contact 9 If you selected AUTOCANCEL BAT and want ConsoleWorks to purge all occurrences of the event do the following a Open Windows E...

Page 98: ...agement Console User s Guide 3 4 3 Adding an Event Select Manage Events in the left navigation panel then Add Event at the top of the screen Privileges required Admin R W C Console none Figure 3 33 Ad...

Page 99: ...e to check the Wild checkbox d Wild Check this box to indicate that the pattern field contains one or more wildcard characters e Case insensitive Check this box to disable case sensitivity f Priority...

Page 100: ...then Add Scan at the top of the screen Privileges required Admin R W C Console none Figure 3 34 Add Scan Screen 1 In the left navigation panel select Manage From the selection links select Scans The S...

Page 101: ...Add Scan button The Scan scan_name screen opens 5 At the top of the screen select Events A list of events displays all are shown as excluded 6 In the Excluded Events column select the events to inclu...

Page 102: ...Events Click Events Detail Select individual events or the Select All link Click Acknowledge Selected Events then Purge Acknowledged Events Privileges required Acknowledge Admin none Console R A Dele...

Page 103: ...Detail screen opens Figure 3 36 2 Select the event or events to acknowledge Individual events Each occurrence of an event is listed on a line Click in the checkbox on that line to select the event Al...

Page 104: ...acknowledges and deletes all events of a specified priority and lower from a console Select Admin Expunge Select the console or consoles from which events are to be deleted and click Expunge Events Pr...

Page 105: ...Priorities equal to or lower than select the highest priority of events to delete 3 Click the checkbox of each console for which events will be deleted 4 Click the Expunge Events button 5 Wait for th...

Page 106: ...anaging Users The SMC system administrator determines the consoles to which a user has access and the level of that access The level of access is controlled by a profile each user is associated with o...

Page 107: ...vels Console privileges are Read The user has read only access to a console The user can monitor a console s traffic but cannot interact with the console Ack The user can acknowledge a console s event...

Page 108: ...none Figure 3 40 Add User Screen 1 In the left navigation panel select Manage From the selection links select Users The Show Users screen opens 2 At the top of the Show Users screen select Add User T...

Page 109: ...lick the Add User button The user_name screen opens Figure 3 41 5 Enter the user contact information and select the profile for this user NOTE If you select more than one profile the user is logged in...

Page 110: ...o read messages click the mailbox icon in the bottom panel Privileges required Admin none Console none Figure 3 42 Send a User Message Screen Sending a Message 1 In the left navigation panel select Op...

Page 111: ...the lower left corner of the lower navigation panel A plain mailbox icon indicates that the user has no new messages An icon showing a mailbox with an envelope means that the user has messages 1 Click...

Page 112: ...panel Privileges required Admin R W C none for user s own Console none Figure 3 44 Change Password Screen 1 In the left navigation panel select Change From the selection links select Password The Chan...

Page 113: ...on The Password Change screen Figure 3 45 opens confirming the change NOTE If the password is changed for an account in use that user s session ends and the user must log in with the new password Admi...

Page 114: ...ent Console User s Guide 3 5 4 Resetting the console_manager Password Stop the ConsoleWorks services run C Cwks bin consoleworks_ reset_ password exe and restart the services Figure 3 46 Services Box...

Page 115: ...his service and click Stop d Repeat step c to stop the ConsoleWorks Server service 2 Run the program conwrks_reset_password exe a From the Start button select Run The Run box opens Figure 3 47 b In th...

Page 116: ...ment Console User s Guide 3 5 5 Adding a Profile Select Manage Profiles in the left navigation panel then Add Profile at the top of the screen Privileges required Admin R W C Console none Figure 3 48...

Page 117: ...elect Add Profile The Add Profile screen opens Figure 3 48 3 Enter the information for the profile a Profile Name Can be no longer than 30 characters b Description Maximum 62 characters 4 Click the Ad...

Page 118: ...3 76 System Management Console User s Guide 3 5 6 Modifying a Profile Select Manage Profiles in the left navigation panel Privileges required Admin R W C Console none Figure 3 50 Show Profiles Screen...

Page 119: ...m the selection links select Profiles The Show Profiles screen opens Figure 3 50 2 Select the profile to modify from the list The profile_name screen opens Figure 3 51 3 Make the changes to the profil...

Page 120: ...e 3 6 Managing ConsoleWorks Log Files ConsoleWorks creates log files for each console These logs are text files that can be viewed or deleted through ConsoleWorks or by accessing them in the directory...

Page 121: ...the specified day The log for CONWRKS shows activity and events from all consoles on the specified day Log files can quickly fill the disk if they are not managed For that reason it is a good idea to...

Page 122: ...g a Log File Select Operations Consoles in the left navigation panel Then select the console from the list At the top of the screen select the Logs link and the log to view from the list Privileges re...

Page 123: ...links select Consoles The Show Consoles screen opens 2 Select the console from the list The console_name Configuration screen opens 3 At the top of the screen select Logs The console_name Logfiles scr...

Page 124: ...nsole User s Guide 3 6 2 Deleting Log Files Select Operations Consoles in the left navigation panel Then select the console from the list At the top of the screen select the Logs link Figure 3 54 cons...

Page 125: ...select Consoles The Show Consoles screen opens 2 Select the console from the list The console_name Configuration screen opens 3 At the top of the screen select Logs The console_name Logfiles screen op...

Page 126: ...3 84 System Management Console User s Guide 3 6 3 Mailing a Log File Start Outlook Express then include the log file as an attachment Figure 3 55 Outlook Express Message Window...

Page 127: ...3 55 3 Enter recipients names or addresses and the subject The title bar text changes to the subject 4 To include the log file as an attachment from the Insert menu select File Attachment or click the...

Page 128: ......

Page 129: ...rview of CAPM Partition Maps Working With Hard Partitions Creating Hard Partitions Adding a Hard Partition Deleting a Hard Partition Modifying a Partition Map Saving Validating and Committing a Partit...

Page 130: ...4 2 System Management Console User s Guide 4 1 Starting CAPM Start CAPM from the SMC desktop icon or from the SMC Web page Figure 4 1 SMC Web Page...

Page 131: ...play the SMC Web page on a system running Windows enter this in the browser Address box http name domain 2301 smc smc htm where name domain is the fully qualified address or the IP address of the SMC...

Page 132: ...4 4 System Management Console User s Guide Figure 4 2 Error Selecting System...

Page 133: ...ps the user avoid conflicting connections and locks Figure 4 2 To watch progress use a ConsoleWorks monitor window These Windows NT services must be running on the SMC system ConsoleWorks LMF Server S...

Page 134: ...ut having to know anything about the console commands involved These can be hard partitions and if OpenVMS Galaxy is the operating system in a hard partition soft partitions CAPM uses ConsoleWorks use...

Page 135: ...exist in ConsoleWorks to this system CAPM displays an error dialog showing the conflicts The discovery phase can take up to several minutes the length of time depends on the size of the system and the...

Page 136: ...4 8 System Management Console User s Guide 4 3 Partition Maps The partition map provides partitioning information about the GS80 160 320 system Figure 4 5 Partition Map...

Page 137: ...Running if the SRM firmware is running Powered Off if the partition is powered off Faulted if there is a fault OS Type The operating system for this partition This is set in the Add or Modify Hard Par...

Page 138: ...m Information Figure 4 6 shows the Current Partition Map screen with the System Information option button selected This selection provides QBB information about the GS80 160 320 system QBB The hard QB...

Page 139: ...ess This includes failed and powered off CPUs Mem MB The amount of memory in megabytes found by CAPM in the QBB during the discovery process I O Yes if CAPM detects a PCI box attached to the QBB other...

Page 140: ...ole User s Guide 4 4 Working With Hard Partitions Hard partitions do not share resources CAPM can create add and delete hard partitions and modify save validate and commit partition maps Figure 4 8 Cu...

Page 141: ...tion 4 5 discusses soft partitions Hard partitions do not share any CPU memory or I O resources In other words the boundaries of these partitions are hard An instance of an operating system can run in...

Page 142: ...4 14 System Management Console User s Guide 4 4 1 Creating Hard Partitions Figure 4 9 Work with Partition Maps Screen...

Page 143: ...ys Figure 4 9 2 Select the option button labeled Create a new partition map 3 Enter a number in the box labeled Number of partitions Click Next If the GS80 160 320 system does not have sufficient reso...

Page 144: ...4 16 System Management Console User s Guide Figure 4 10 Create or Modify a Partition Map...

Page 145: ...CAPM balances the system resources existing and potential CPU and memory modules among the partitions Optionally you can name the partition map by typing the name in the block labeled Partition Map T...

Page 146: ...shown in the title bar 4 Select a QBB in the block labeled Available system resources to add it to the partition specified in the title bar click Add Repeat with any other QBBs to add 5 Specify the o...

Page 147: ...ition shown in Figure 4 11 does not yet have a connection to a PCI box with a standard I O module In Figure 4 12 this is resolved by adding QBB 7 to the partition The message below the Total block now...

Page 148: ...1 From the Current Partition Map screen Figure 4 8 click Next The Work with Partition Maps screen displays Figure 4 9 2 Select the option button labeled Modify the current partition map The Create or...

Page 149: ...ge displays Figure 4 14 Click Yes to delete the partition or No to keep the partition When a hard partition is deleted all of its resources are returned to Unassigned indicating that the hardware is n...

Page 150: ...k with Partition Maps Screen 1 From the Current Partition Map screen Figure 4 8 click Next The Work with Partition Maps screen displays Figure 4 15 2 Select the option button labeled Modify the curren...

Page 151: ...on for the QBB changes to Unassigned 5 Specify the operating system for the partition in the OS type dropdown list and optionally supply a name for the partition in the name block You must enter the n...

Page 152: ...Map Figure 4 18 Validating a Partition Map Saving a Partition Map 1 In the Create or Modify a Partition Map screen click the Save As button An information box displays Figure 4 17 2 Supply a file name...

Page 153: ...lidate button A message confirms that the partition map is valid Figure 4 18 or indicates that it is not valid Committing a Partition Map To commit the partition map to the GS80 160 320 system in the...

Page 154: ...4 26 System Management Console User s Guide 4 4 6 Loading a Saved Partition Map Figure 4 20 Work with Partition Maps Screen...

Page 155: ...wse button to find the file The default file extension is PMF NOTE If you are running CAPM from a location other than the SMC system the partition map file must be in the Maps folder on the SMC system...

Page 156: ...s Guide 4 5 Working With Soft Partitions Soft partitions can share memory and CPUs can be moved among them CAPM can create soft partitions by two methods Figure 4 21 Add or Modify Hard Partition Scree...

Page 157: ...ilable in the Add or Modify Hard Partition screen Figure 4 21 for specifying the method to use when working with soft partitions Basic soft partitioning Enables you to create modify and delete soft pa...

Page 158: ...4 30 System Management Console User s Guide 4 5 1 Basic Soft Partitioning Figure 4 22 Basic Soft Partitioning Message Figure 4 23 Basic Soft Partition Screen...

Page 159: ...th the following information about the soft partitions in this hard partition ID The number of the soft partition within this hard partition This number is assigned automatically by CAPM Name Optional...

Page 160: ...4 32 System Management Console User s Guide 4 5 2 Adding a Soft Partition Figure 4 24 Add or Modify Soft Partition Screen...

Page 161: ...clicking the Add button Continue doing this until you have added all the QBBs that belong in this soft partition Click OK or Remove a QBB from the soft partition by clicking on the QBB in the box lab...

Page 162: ...4 34 System Management Console User s Guide 4 5 3 Modifying a Soft Partition Figure 4 25 Basic Soft Partition Screen Modifying a Partition...

Page 163: ...ion resources and clicking the Add button Continue doing this until you have added all the QBBs that belong in this soft partition Click OK or Remove a QBB from the soft partition by clicking on a QBB...

Page 164: ...4 36 System Management Console User s Guide 4 5 4 Deleting a Soft Partition Figure 4 27 Basic Soft Partition Screen Deleting a Partition Figure 4 28 Delete Confirmation...

Page 165: ...ition you want to delete and click the Delete button 2 A message displays asking for confirmation of the action Figure 4 28 Click the appropriate button 3 The Basic Soft Partition screen updates if yo...

Page 166: ...artitioning gives the user more precise control than the Basic Soft Partition process It requires knowledge of AlphaServer SRM environment variables 1 In the Add or Modify Hard Partition screen Figure...

Page 167: ...For descriptions of the AlphaServer SRM environment variables used to create soft partitions and examples of using them see the manual AlphaServer GS80 160 320 Getting Started with Paritions Figure 4...

Page 168: ...4 40 System Management Console User s Guide 4 6 Managing CAPM Files CAPM creates log files and partition map files Figure 4 32 CAPM Log File...

Page 169: ...the user quits CAPM The naming convention for log files is capmlog yyyy mm dd s txt where yyyy is the year mm the month dd the day of the month and s is the session For example if you use CAPM twice o...

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Page 171: ...Utility 5 1 Chapter 5 Graphical Configuration Utility The Graphical Configuration Utility GCU is an OpenVMS Galaxy utility for creating and maintaining partitions Sections in this chapter are Setting...

Page 172: ...m Management Console User s Guide 5 1 Setting Up the GCU Define information for the Galaxy instances in the eXcursion Control Panel 5 1 1 Establish Access Control Figure 5 1 eXcursion Control Panel Ac...

Page 173: ...ograms eXcursion V7 eXcursion Control Panel The eXcursion Control Panel window opens with the Info tab displayed 2 Select the Access tab Figure 5 1 3 In the Access tab select the Enable Access Control...

Page 174: ...5 4 System Management Console User s Guide 5 1 2 Create an Account for Each Galaxy Instance Figure 5 2 Accounts Tab...

Page 175: ...nfiguration Utility 5 5 1 In the eXcursion Control Panel window select the Accounts tab Figure 5 2 2 Enter the Account Alias Host name Username and Password Click the Add button 3 Repeat step 2 for ea...

Page 176: ...5 6 System Management Console User s Guide 5 1 3 Define the Applications Figure 5 3 Applications Tab...

Page 177: ...plications tab Figure 5 3 2 Enter an alias in the Application Alias box 3 In the Command box enter mcr gcu 4 Select an Account Alias from the dropdown list 5 Click the Add button 6 Repeat steps 2 thro...

Page 178: ...5 8 System Management Console User s Guide 5 2 Using the GCU From the eXcursion icon select Applications and the Galaxy instance Figure 5 4 eXcursion Icon...

Page 179: ...tance The Graphical Configuration Utility window displays See the OpenVMS Alpha Galaxy Guide for information on managing Galaxy partitions This manual is available in HTML and PDF formats on the Web G...

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Page 181: ...ter are Troubleshooting Chart Changing Baud Rates System with Multiple Console Lines Changing Baud Rates System with Single Console Line Changing the Internet Explorer Proxy Setting Starting the Conso...

Page 182: ...C system Terminal server is not powered Connect the terminal server to the power source see Section A 4 or B 4 of the System Management Console Installation Guide Terminal server software has not been...

Page 183: ...Reload the terminal server using Access Server Manager see Section 10 2 of the Installation Guide Console line is not associated with a partition No action required Baud rate mismatch Change the baud...

Page 184: ...takes a long time to start ConsoleWorks has unused consoles Delete consoles that will never be used Section 3 3 2 A large number of events has accrued Acknowledge and purge Section 3 4 5 or expunge Se...

Page 185: ...rts now run the restore utility Section 2 5 to restore the last saved settings A security warning displays whenever a console is opened Certificate authority has not been loaded Load the certificate a...

Page 186: ...rvice name is Compaq CAPM Server A message displays when you try to start CAPM indicating that the client cannot connect to the server CAPM service is not running Start the CAPM service in the same wa...

Page 187: ...ystem see Section 3 3 6 The Console Group Validator utility has not been run Run CG Validator see Chapter 11 of the Installation Guide Console Group Validator Utility CG Validator does not show a syst...

Page 188: ...found at http www compaq com java JavaScript is not enabled in the browser Enable JavaScript Internet Explorer From the Tools menu select Internet Options Advanced Netscape From the Edit menu select P...

Page 189: ...has not been configured to restart automatically Depending on the model change a switch setting or a BIOS setting Section 6 6 UNIX In a Console Works terminal emulator window lines have double prompts...

Page 190: ...he terminal server port s baud rate to match the GS80 160 320 partition s rate and establish communication Then change the partition baud rate to 9600 and finally change the terminal server rate to 96...

Page 191: ...er window displays Figure 6 1 2 In the Browser window select the item with IP address 90 0 0 1 Click Open The Access Server window displays 3 Select the Configuration tab In the box select Ports Click...

Page 192: ...6 12 System Management Console User s Guide Figure 6 3 Configuration Dialog Box...

Page 193: ...e Configuration dialog box displays Figure 6 3 5 Click the Properties button The Connection Service Configuration dialog box displays Figure 6 4 6 Change the port speed in this box and check that the...

Page 194: ...6 14 System Management Console User s Guide 6 2 2 Test for a Baud Rate Match and Set Both to 9600 Figure 6 5 Show Consoles Screen...

Page 195: ...320 partition If no console prompt displays return to Section 6 2 1 and set the terminal server port to a different speed Whether a prompt displays or not leave the terminal emulator window open 4 Wh...

Page 196: ...onsole Line Change the baud rate of the system s COM1 port to match the GS80 160 320 system and establish communication Then change the system rate to 9600 and finally change the COM1 rate to 9600 6 3...

Page 197: ...ble click the Ports icon The Ports dialog box displays Figure 6 6 3 Select COM1 and click the Settings button The Settings for COM1 dialog box displays Figure 6 7 4 Change the baud rate and check that...

Page 198: ...6 18 System Management Console User s Guide 6 3 2 Test for a Baud Rate Match and Set Both to 9600 Figure 6 8 Show Consoles Screen...

Page 199: ...emulator window press Enter If an SRM console prompt displays the baud rates match and you can set the GS80 160 320 baud rate step 4 If a prompt does not display return to Section 6 3 1 and set the CO...

Page 200: ...e User s Guide 6 4 Changing the Internet Explorer Proxy Setting From the Internet Explorer Tools menu select Internet Options Select the Connections tab and LAN Settings Figure 6 9 LAN Settings Dialog...

Page 201: ...ea Network LAN Settings dialog box displays 4 Based on the network administrator s answer in step 1 do one of the following In the Automatic configuration section click the checkbox labeled Automatica...

Page 202: ...Management Console User s Guide 6 5 Starting the ConsoleWorks Services Open the Control Panel and double click the Services icon Select the ConsoleWorks services and click Start Figure 6 11 ConsoleWor...

Page 203: ...eck the Status and Startup columns for the two ConsoleWorks services If one or both do not look like the illustration do the following a To change the status Select a service and click Start Repeat wi...

Page 204: ...tart After a Power Failure The SMC system should power up and boot following a power failure If it does not corrective action is necessary The action to take depends on the system model Figure 6 13 Sw...

Page 205: ...d ENL 1 Start or restart the SMC system 2 During power up at the initial screen with the large Compaq logo press the F10 key for setup A list of languages with English selected displays Press Enter 3...

Page 206: ...s Guide 6 7 Setting the Path Variable Open the Control Panel and double click the System icon In the Environment tab select Path and add the path to the Java Runtime Environment in the Value box Figur...

Page 207: ...of the dialog box in the Variable and Value boxes respectively 4 Move the cursor to the end of the Value box Do not delete anything in the box Enter the following at the end of the value C Program Fi...

Page 208: ...System Management Console User s Guide 6 8 Setting a Hot Key in the ConsoleWorks Terminal Emulator Window In the terminal emulator window select Hot Keys from the Options menu Figure 6 15 Color Dialog...

Page 209: ...the console The SMC system interprets the Enter key as a carriage return character followed by a linefeed character Tru64 UNIX interprets both the carriage return and the linefeed as linefeeds Therefo...

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Page 211: ...level of the CD Both the CD and the printed document are part of the QB 6K4AB SA kit which also includes the print version of this manual and the system management console license The AlphaServer Con...

Page 212: ...erver Manager 2 3 Acrobat Reader 4 05c Carbon Copy Access Edition 5 5 WinVNC 3 3 3 Compaq Management Agents 4 37 REV H Compaq AlphaServer Partition Manager CAPM 2 0 ConsoleWorks 1 5WNT eXcursion 7 2 1...

Page 213: ...ents The name of the scan is GS_SCM_SCAN All Compaq supplied events which are described in Table B 1 are part of this scan The event pattern triggers are automatically defined during the import The us...

Page 214: ...T when an event is triggered MAIL BAT in turn invokes the Perl interpreter passing the Perl code filename MAIL PL and the command arguments automatically supplied to it by ConsoleWorks Technical Note...

Page 215: ...from the Internet This script cannot send mail to non TCP IP SMTP mail servers such as Lotus Notes Mail 11 VAXmail or X 400 without such a gateway This script does not acknowledge the event to the Con...

Page 216: ...ng located at the TEXT label These patterns can also be seen in the pattern field of the discrete event screen You can trigger an event by typing the pattern string on the console Check that the recip...

Page 217: ...ME GS_AIR_MOVER_FAILURE END ADD_EVENT NAME GS_AIR_MOVER_FAILURE INFO Air mover failure from a PSM TEXT E QBB PSM SysEvent AIR_MOVER_FAILURE Reg0 Reg1 CLASS SCM SUB_SYSTEM CSB REGULAR_EXPRESSION Y STAR...

Page 218: ...D_EVENT NAME GS_HS_OVERTEMP INFO Overtemp failure from an HPM TEXT E HSW HPM SysEvent HS_OVERTEMP Reg0 Reg1 CLASS SCM SUB_SYSTEM CSB REGULAR_EXPRESSION Y START 0 COUNT 3 PRIORITY CRITICAL END DELETE_E...

Page 219: ...I_PBM_SYSEVENT END ADD_EVENT NAME GS_PCI_PBM_SYSEVENT INFO PCI PBM SysEvent TEXT E PCI PBM SysEvent CLASS SCM SUB_SYSTEM CSB REGULAR_EXPRESSION Y START 0 COUNT 3 PRIORITY CRITICAL END DELTE SCAN NAME...

Page 220: ...e name For example remote 16 158 232 65 or remote my email server name com In the line below insert the customer s smpt e mail server address or name between the quotation marks remote Additional File...

Page 221: ...WinNT can not start a PERL file directly The MAIL BAT file is used to start this file MAIL BAT contains the code line of C Perl Bin Perl C Cwks Actions Event mail pl 1 2 3 4 5 6 5 MAIL BAT can pass u...

Page 222: ...oami r n sleep 2 print SOCK MAIL FROM mf r n sleep 2 print SOCK RCPT TO to r n sleep 2 print SOCK DATA r n print SOCK From mf r n print SOCK Subject subj r n print SOCK To to r n print SOCK r n print...

Page 223: ...st if _ E if _ E PCI PBM SysEvent next if _ E PBM Error next Here is the real parsing you may take other than mail actions or add other events than listed if _ E FAN FAIL POWEROFF IN 30 SECONDS next i...

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Page 225: ...n the SMC is partitioned at the factory It is recommended that the partitions be used as shown in Table C 1 Table C 1 Use of Disk Partitions Partition Recommended Use C Operating system and applicatio...

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Page 227: ...e following restrictions A single license may not be used to connect consoles of multiple systems Each GS80 160 320 system must have a separate ConsoleWorks license the type of license depends on the...

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Page 229: ...4 2 username 4 6 Windows NT service 6 6 Windows NT services required for running 4 5 COM1 port SMC system 6 16 Compaq AlphaServer Partition Manager See CAPM Console Group Validator utility does not sh...

Page 230: ...lower navigation panel 3 6 mail triggered by an event 3 3 main data panel 3 6 managing consoles 3 24 3 45 message reading 3 69 sending 3 68 overview 3 2 password 3 5 profile adding 3 74 modifying 3 76...

Page 231: ...partitions 4 19 4 29 I Icons 1 7 Internet Explorer changing proxy setting 6 20 IP address 1 12 IP host 6 3 K KEA using with ConsoleWorks 3 18 L License ConsoleWorks D 1 Log file ConsoleWorks deleting...

Page 232: ...ConsoleWorks B 2 SMC system COM1 port 6 16 desktop icons 1 7 hard disk partitions C 1 logging on to 1 4 long boot time 6 2 not communicating with terminal server 6 2 restart after power fail 6 9 rest...

Page 233: ...SMC system 6 2 ports 6 11 position identifier dial 6 3 Testing ConsoleWorks setup B 4 Troubleshooting 6 1 6 29 U UNIX text unreadable when booting 6 4 User ConsoleWorks adding 3 66 communicating with...

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