Compaq AlphaServer G160, User Manual

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6-8 System Management Console User's Guide
Table 6–1 Troubleshooting (Continued)
Symptom Possible Cause Suggested Solution
SMC Web Page
The SMC Web
page does not
display. HMMO service is
not running on the
SMC system. Start the service in the same way
as the ConsoleWorks services
(Section 6.5). The service name is
Compaq SMC HMMO Server.
You must have the
Java

2 Runtime
Environment,
Standard Edition
running on the
system on which you
are working.
Go to the URL
http://java.sun.com/j2se/1.3/jre to
download it. The Java 2 plug-in for
Tru64 UNIX can be found at
http://www.compaq.com/java.
JavaScript is not
enabled in the
browser. Enable JavaScript.
Internet Explorer: From the
Tools menu select Internet
Options|Advanced.
Netscape: From the Edit menu
select Preferences|Advanced.
Java is not enabled
in the browser. Enable Java (menu selections are
the same as the item above).
Browser is not the
correct version. Upgrade the browser. Supported
browsers are Internet Explorer 5.0
or later and Netscape 4.7 or later.
You are using
Netscape V6.0 with
Windows 98. This combination is unsupported;
use a previous version of Netscape
or use Internet Explorer.
Clicking a link to
either of the user
guides does not
display the
manual. Acrobat Reader is
not the correct
version. Upgrade to Acrobat Reader V4.05c
or later.