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Compaq AlphaServer ES40, Owner'S Manual

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Troubleshooting    

7-29

Table 7–9   Errors Reported by the Operating System

Symptom

Action

System has crashed, but
SRM console is operating.

Press the Halt button and enter the SRM crash
command to provide a crash dump file for
analysis.

If the problem is intermittent, run the SRM test
command.

Refer to the OpenVMS Alpha System Dump
Analyzer Utility Manual for information on how
to interpret OpenVMS crash dump files.

Refer to the Guide to Kernel Debugging for
information on using the Tru64 UNIX Krash
Utility.

System is hung and SRM
console is not operating.

Contact your service provider.

Operating system has
crashed and rebooted.

Contact your service provider.  If the problem is
intermittent, you might have a defective
component.

Summary of Contents for AlphaServer ES40

Page 1: ...Compaq Computer Corporation AlphaServer ES40 and AlphaStation ES40 Owner s Guide Order Number EK ES240 UG B01 This manual is for managers and operators of ES40 systems ...

Page 2: ...MPAQ the Compaq logo and Tru64 are copyrighted and are trademarks of Compaq Linux is a registered trademark of Linus Torvalds UNIX is a registered trademark in the U S and other countries licensed exclusively through X Open Company Ltd Other product names mentioned herein may be the trademarks of their respective companies Shielded Cables If shielded cables have been supplied or specified they mus...

Page 3: ...igned to provide reasonable protection against such radio frequency interference Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference Any modifications to this device unless expressly approved by the manufacturer can void the user s authority to opera...

Page 4: ......

Page 5: ...e Terminal 1 20 Chapter 2 Operation 2 1 Powering Up the System 2 2 2 2 Power Up Displays 2 3 2 2 1 SROM Power Up Display 2 4 2 2 2 SRM Console Power Up Display 2 6 2 3 System Consoles 2 10 2 3 1 Selecting the Display Device 2 12 2 3 2 Setting the Control Panel Message 2 13 2 4 Displaying a Hardware Configuration 2 14 2 4 1 Displaying Boot Environment Variables 2 15 2 4 2 Displaying the Logical Con...

Page 6: ...rk 3 12 3 3 Starting a Tru64 UNIX Installation 3 14 3 4 Booting Linux 3 16 3 5 Booting OpenVMS 3 18 3 5 1 Booting OpenVMS from the InfoServer 3 20 3 6 Starting an OpenVMS Installation 3 22 3 7 OpenVMS Galaxy 3 24 3 8 Switching Between Operating Systems 3 25 3 8 1 Switching Between UNIX and OpenVMS 3 26 Chapter 4 Using the Remote Management Console 4 1 RMC Overview 4 2 4 2 Operating Modes 4 4 4 2 1...

Page 7: ...5 30 5 12 Installing PCI Cards 5 33 5 13 Installing a Hard Drive 5 36 5 14 Installing a Removable Media Device 5 38 5 15 Installing Four Slot Disk Cages 5 41 5 16 External SCSI Expansion 5 45 Chapter 6 Updating Firmware 6 1 Sources of Firmware Updates 6 2 6 2 Firmware Update Utility 6 3 6 3 Manual Updates 6 5 6 4 Updating from the CD ROM 6 6 6 4 1 Updating from the SRM Console 6 6 6 5 Updating fro...

Page 8: ...ions 8 2 8 2 Environmental Specifications 8 6 8 3 Electrical Specifications 8 7 8 4 Regulatory Approvals 8 8 8 5 Acoustic Data 8 9 Index Examples 2 1 Sample SROM Power Up Display 2 4 2 2 SRM Power Up Display 2 6 2 3 Set Ocp_Text Command 2 13 2 4 Show Boot 2 15 2 5 Show Config 2 16 2 6 Show Device 2 21 2 7 Show Memory 2 22 3 1 Booting UNIX from a Local SCSI Disk 3 10 3 2 RIS Boot 3 12 3 3 Text Base...

Page 9: ...PCI Backplane Pedestal Rack View 1 12 1 8 Power Supplies 1 14 1 9 Removable Media Drive Area 1 16 1 10 Hard Disk Storage Cage with Drives Tower View 1 17 1 11 System Keys 1 18 1 12 Console Terminal Connections 1 20 2 1 Operator Control Panel 2 2 2 2 SRM Console Example 2 10 2 3 AlphaBIOS Boot Screen 2 10 2 4 AlphaBIOS Utilities Menu 2 28 2 5 Run Maintenance Program Dialog Box 2 29 4 1 Data Flow in...

Page 10: ...Physical PCI Slots 2 20 2 2 Device Naming Conventions 2 21 2 3 AlphaBIOS Option Key Mapping 2 31 3 1 OpenVMS Boot Flag Settings 3 7 4 1 Status Command Fields 4 17 4 2 Elements of Dial String and Alert String 4 26 4 3 RMC Troubleshooting 4 30 7 1 Error Beep Codes 7 3 7 2 RMC Error Messages 7 8 7 3 SROM Error Messages 7 10 7 4 Bit Assignments for Error Field 7 18 7 5 Power Problems 7 25 7 6 Problems...

Page 11: ...xi 8 7 Regulatory Approvals 8 8 8 8 Acoustic Data 8 9 ...

Page 12: ......

Page 13: ...cribes the components Chapter 2 Operation gives basic operating instructions on powering up and configuring the machine Chapter 3 Booting and Installing an Operating System describes how to boot a supported operating system and how to switch from one operating system to another Chapter 4 Using the Remote Management Console describes the function and operation of the integrated remote management co...

Page 14: ...40 PD EK ES240 RN AG RF9HA BE Maintenance Kit Service Guide Service Guide HTML CD Illustrated Parts Breakdown QZ 01BAB GZ EK ES240 SV AG RKAKA BE EK ES240 IP Loose Piece Items Rackmount Installation Guide Rackmount Installation Template EK ES240 RG EK ES4RM TP Support Resources Support resources for this system are available on the Internet including a supported options list firmware updates and p...

Page 15: ...losures System Chassis Front View Top View System Chassis Rear View Rear Ports and Slots Operator Control Panel System Board PCI Backplane Power Supplies Removable Media Storage Hard Disk Storage System Access Console Terminal NOTE See Chapter 5 for warnings and procedures for accessing internal parts of the system ...

Page 16: ...S40 Owner s Guide 1 1 System Enclosures The ES40 family consists of a standalone tower a pedestal with expanded storage capacity and a rackmount system Figure 1 1 ES40 Systems Rackmount Pedestal Tower PK0212 ...

Page 17: ... inch high density CD ROM drive Two half height or one full height removable media bays Up to two storage disk cages that house up to four 1 6 inch drives per cage Up to three 735 watt power supplies offering N 1 power A 25 pin parallel port two 9 pin serial ports two universal serial bus USB ports mouse and keyboard ports and one MMJ connector for a local console terminal An operator control pane...

Page 18: ...em Chassis Front View Top View Figure 1 2 Top Front Components Pedestal Rack View 6 7 8 1 5 3 2 6 4 PK0201 9 Operator control panel CD ROM drive Removable media bays Floppy diskette drive Storage drive bays Fans CPUs Memory PCI cards ...

Page 19: ...System Overview 1 5 1 3 System Chassis Rear View Figure 1 3 Rear Components Pedestal Rack View 2 3 1 PK0206 Power supplies PCI bulkhead I O ports ...

Page 20: ...1 6 ES40 Owner s Guide 1 4 Rear Ports and Slots Figure 1 4 Rear Connectors PK0209 9 1 2 3 4 5 6 7 8 10 1 2 3 4 5 6 7 8 9 10 Pedestal Rack Tower ...

Page 21: ...ny serial device Keyboard port To PS 2 compatible keyboard Mouse port To PS 2 compatible mouse COM1 MMJ type serial port terminal port For connecting a console terminal USB ports Parallel port To parallel device such as a printer SCSI breakouts PCI slots For option cards for high performance network video or disk controllers PCI slot for VGA controller if installed ...

Page 22: ...aracter alphanumeric display that indicates system status during power up and testing During operation the control panel is back lit Power button Powers the system on and off If a failure occurs that causes the system to shut down pressing the power button off and then on clears the shutdown condition and attempts to power the system back on Some conditions that prevent the system from powering on...

Page 23: ... button is latched when the system is reset or powered up the system halts in the SRM console Systems that are configured to autoboot cannot boot until the Halt button is unlatched Commands issued from the remote management console RMC can be used to reset halt and power the system on or off For information on RMC see Chapter 4 RMC Command Function Power off on Equivalent to pressing the Power but...

Page 24: ...ic for the system It has slots for the CPUs and memory motherboards MMBs and has the PCI backplane interconnect Figure 1 6 shows the location of these modules on the motherboard Figure 1 6 Modules on System Motherboard PK 0323 99 MMB1 MMB3 MMB0 MMB2 J7 J8 J5 J6 CPU3 CPU2 CPU1 CPU0 J17 J18 J34 J40 D chip P chip P chip PCI Connector to I O C chip D chip D chip D chip D chip D chip D chip D chip RMC ...

Page 25: ...ssociative virtually addressed cache that has 64 byte blocks The data cache is a physically tagged write back cache Each CPU card has a 4 MB secondary B cache backup cache consisting of late write synchronous static RAMs SRAMs that provide low latency and high bandwidth Each CPU card also has a 5 2 volt power regulator that supplies up to 100 watts at 2 2 volts to the CPU See Chapter 5 for instruc...

Page 26: ... The 64 bit PCI slots are split across two independent 64 bit 33 MHz PCI buses The PCI buses support 3 3 V or 5 V options Figure 1 7 shows the location of the PCI slots in a 6 slot system and a 10 slot system Figure 1 7 PCI Backplane Pedestal Rack View 1 2 3 4 5 6 7 8 9 10 10 Slot System 1 2 3 8 9 10 6 Slot System PK0226 ...

Page 27: ...in Chapter 2 See Chapter 5 for instructions on installing PCI options Table 1 1 PCI Slot Mapping Physical Slot Logical Slot PCI 0 1 1 Device 2 2 Device 3 3 Device 4 4 Device Physical Slot Logical Slot PCI 1 5 1 Device 6 2 Device 7 3 Device 8 4 Device 9 5 Device 10 6 Device NOTE PCI 0 and PCI 1 correspond to Hose 0 and Hose 1 in the logical configuration On a six slot system physical slots 4 7 do n...

Page 28: ...Supplies The power supplies provide power to components in the system chassis The number of power supplies required depends on the system configuration Figure 1 8 Power Supplies 0 0 1 1 2 2 Tower Pedestal Rack 0 0 1 1 1 2 2 2 1 2 PK0207 ...

Page 29: ...z or 60 Hz Power Supply LEDs Each power supply has two green LEDs that indicate the state of power to the system POK Power OK Indicates that the power supply is functioning The POK LED is on when the system is running When the system power is on and a POK LED is off that supply is not contributing to powering the system 5 V Auxiliary Indicates that AC power is flowing from the wall outlet As long ...

Page 30: ...iskette drive and supports two additional 5 25 inch half height drives or one additional full height drive The 5 25 inch half height area has a divider that can be removed to mount one full height 5 25 inch device See Chapter 5 for information on installing a removable media drive Figure 1 9 Removable Media Drive Area PK0233 1 2 ...

Page 31: ... system chassis can house up to two storage disk cages You can install four 1 6 inch hard drives in each storage disk cage See Chapter 5 for information on installing hard disk drives Figure 1 10 Hard Disk Storage Cage with Drives Tower View PK0935 ...

Page 32: ...e 1 11 System Access At the time of delivery the system keys are taped inside the small front door that provides access to the operator control panel and removable media devices Figure 1 11 System Keys Tower Pedestal PK0224 ...

Page 33: ...ped inside this door The tower front door has a lock that lets you secure access to the disk drives and to the rest of the system The pedestal has two front doors both of which can be locked The upper door secures the disk drives and access to the rest of the system and the lower door secures the expanded storage NOTE See Chapter 5 for warnings and procedures for accessing internal parts of the sy...

Page 34: ...le terminal can be a serial character cell terminal connected to the COM1 or COM2 port or a VGA monitor connected to a VGA adapter on PCI 0 A VGA monitor requires a keyboard and mouse Figure 1 12 Console Terminal Connections VT Tower Pedestal Rack PK0225 VT ...

Page 35: ...ng Up the System Power Up Displays System Consoles Displaying a Hardware Configuration Setting SRM Environment Variables Setting SRM Console Security Setting Automatic Booting Changing the Default Boot Device Running AlphaBIOS Based Utilities NOTE Before using this chapter it is helpful to become familiar with the user interfaces to the system See the ES40 User Interface Guide ...

Page 36: ... Up the System To power up the system press the power button Testing begins and status shows on the console terminal screen and in the control panel display Figure 2 1 Operator Control Panel PK0204A 2 1 Power button Control panel display ...

Page 37: ...or VGA If the SRM console environment variable is set to serial the entire power up display consisting of the SROM and SRM power up messages is displayed on the VT terminal screen If console is set to graphics no SROM messages are displayed and the SRM messages are delayed until VGA initialization has been completed Section 2 2 1 shows the SROM power up messages and corresponding operator control ...

Page 38: ...y on CPU 3 Bcache data tests in progress Bcache address test in progress CPU parity and ECC detection in progress Bcache ECC data tests in progress Bcache TAG lines tests in progress Memory sizing in progress Memory configuration in progress Memory data test in progress Memory address test in progress Memory pattern test in progress Memory thrashing test in progress Memory initialization Loading c...

Page 39: ...h data and selects itself as the target CPU to be loaded The primary CPU usually CPU0 initializes and tests the B cache and memory then loads the flash SROM code to the next CPU That CPU then initializes the EV67 chip and marks itself as the secondary CPU Once the primary CPU sees the secondary it loads the flash SROM code to the next CPU until all remaining CPUs are loaded The flash SROM performs...

Page 40: ...imit 154000 heap 200c0 17fc0 initializing driver structures initializing idle process PID initializing file system initializing hardware initializing timer data structures lowering IPL CPU 0 speed is 667 MHz create dead_eater create poll create timer create powerup access NVRAM Memory size 2048 MB testing memory probe I O subsystem probing hose 1 PCI probing PCI to PCI bridge bus 2 bus 0 slot 4 ew...

Page 41: ... console environment variable If console is set to graphics the display from this point on is saved in a memory buffer and displayed on the VGA monitor after the PCI buses are sized and the VGA device is initialized The memory size is determined and memory is tested The I O subsystem is probed and I O devices are reported I O adapters are configured Device drivers are started Continued on next pag...

Page 42: ...create powerup starting console on CPU 3 initialized idle PCB initializing idle process PID lowering IPL CPU 3 speed is 667 MHz create powerup initializing pka pkb ewa ewb dqa dqb Memory Testing and Configuration Status Array Size Base Address Intlv Mode 0 256Mb 0000000060000000 2 Way 1 512Mb 0000000040000000 2 Way 2 256Mb 0000000070000000 2 Way 3 1024Mb 0000000000000000 2 Way 2048 MB of System Me...

Page 43: ...rocessor system Various diagnostics are performed The console terminal displays the SRM console banner and the prompt Pnn The number n indicates the primary processor In a multiprocessor system the prompt could be P00 P01 P02 or P03 From the SRM prompt you can boot the operating system ...

Page 44: ...IOS you can run AlphaBIOS compliant utilities Figure 2 2 SRM Console Example P00 set bootdef_dev dkb0 dka0 In this example the SRM set command is used to specify boot devices The system will try to boot from dkb0 and if unsuccessful will boot from dka0 Figure 2 3 AlphaBIOS Boot Screen AlphaBIOS 5 68 Please select the operating system to start Windows NT Server 4 00 Use and to move the highlight to...

Page 45: ...es that are attached enter P00 show device AlphaBIOS Console The AlphaBIOS console is the enhanced BIOS graphical user interface for Alpha systems It is used to run certain utilities such as the RAID Configuration Utility To enter the AlphaBIOS console use the following command P00 alphabios After AlphaBIOS initializes the boot screen shown in Figure 2 3 is displayed Press F2 to enter the Setup sc...

Page 46: ...be connected to the MMJ port or to COM2 If console is set to graphics the SRM console expects to find a VGA card connected to PCI 0 and if so displays power up information on the VGA monitor after VGA initialization has been completed You can verify the display device with the SRM show console command and change the display device with the SRM set console command If you change the display device s...

Page 47: ...ng system is running the control panel displays the console revision It is useful to create a customized message if you have a number of systems and you want to identify each system by a node name You can use the SRM set ocp_text command to change this message see Example 2 3 The message can be up to 16 characters and must be entered in quotation marks Example 2 3 Set Ocp_Text Command P00 set ocp_...

Page 48: ...configuration Additional commands to view the system configuration are described in the ES40 User Interface Guide show boot Displays the boot environment variables show config Displays the logical configuration of interconnects and buses on the system and the devices found on them show device Displays the bootable devices and controllers in the system show fru Displays the physical configuration o...

Page 49: ...ronment Variables Use the show boot command to list the boot environment variables Example 2 4 Show Boot P00 show boot boot_dev dka0 0 0 1 1 boot_file boot_osflags a boot_reset OFF bootdef_dev dka0 0 0 1 1 booted_dev booted_file booted_osflags ...

Page 50: ...62 1 Serial Rom V2 5 F RMC Rom V1 1 RMC Flash Rom V2 2 Processors CPU 0 Alpha EV67 pass 2 2 3 667 MHz 8MB Bcache CPU 1 Alpha EV67 pass 2 2 3 667 MHz 8MB Bcache CPU 2 Alpha EV67 pass 2 2 3 667 MHz 8MB Bcache CPU 3 Alpha EV67 pass 2 2 3 667 MHz 8MB Bcache Core Logic Cchip DECchip 21272 CA Rev 9 C4 Dchip DECchip 21272 DA Rev 2 Pchip 0 DECchip 21272 EA Rev 2 Pchip 1 DECchip 21272 EA Rev 2 TIG Rev 10 M...

Page 51: ...PALcode serial ROM RMC ROM and RMC flash ROM Processors Processors present processor version and clock speed and amount of backup cache Core logic Version numbers of the chips that form the interconnect on the system board Memory Memory arrays and memory size Continued on next page ...

Page 52: ...er Labs M1543C USB Option Hose 0 Bus 1 ISA Floppy dva0 0 0 1000 0 Slot Option Hose 1 Bus 0 PCI 4 DE500 BA Network Con ewa0 0 0 4 1 00 00 F8 09 90 FF 6 DECchip 21152 AA Bridge to Bus 2 PCI Slot Option Hose 1 Bus 2 PCI 0 NCR 53C875 pka0 7 0 2000 1 SCSI Bus ID 7 dka0 0 0 2000 1 RZ2DD LS dka100 1 0 2000 1 RZ2DD LS dka200 2 0 2000 1 RZ1CB CS 1 NCR 53C875 pkb0 7 0 2001 1 SCSI Bus ID 7 2 DE500 AA Network...

Page 53: ...I logical slot 7 has two built in IDE controllers The CD ROM is on the first controller NOTE The naming of devices for example dqa 0 0 15 0 follows the conventions described in Table 2 2 In Example 2 5 the following devices are present Hose 0 Bus 0 PCI Slot 2 0 SCSI controller Slot 2 1 SCSI controller Slot 4 VGA controller Slot 7 PCI to ISA bridge chip Slot 15 IDE controller and CD ROM drive Slot ...

Page 54: ...sical PCI Slots Physical Slot Logical Slot PCI 0 1 1 Device 2 2 Device 3 3 Device 4 4 Device Physical Slot Logical Slot PCI 1 5 1 Device 6 2 Device 7 3 Device 8 4 Device 9 5 Device 10 6 Device NOTE PCI 0 and PCI 1 correspond to Hose 0 and Hose 1 in the logical configuration ...

Page 55: ...7 pkb0 7 0 3 1 PKB0 SCSI Bus ID 7 pkc0 7 0 2000 1 PKC0 SCSI Bus ID 7 pkd0 7 0 2001 1 PKD0 SCSI Bus ID 7 Table 2 2 Device Naming Conventions Category Description dq Driver ID Two letter designator of port or class driver dk SCSI drive or CD ew Ethernet port dq IDE CD ROM fw FDDI device dr RAID set device mk SCSI tape du DSSI disk mu DSSI tape dv Diskette drive pk SCSI port ei Ethernet port pu DSSI ...

Page 56: ...MB of System Memory The show memory display corresponds to the memory array configuration described in Chapter 5 The display does not indicate the number of DIMMs or the DIMM size Thus in Example 2 7 Array 3 could consist of two sets of 128 MB DIMMs eight DIMMs or one set of 256 MB DIMMs four DIMMs Either combination provides 1024 MB of memory The output of the show memory command also provides th...

Page 57: ...a specific environment variable enter the show envar command where the name of the environment variable is substituted for envar To reset an environment variable use the set envar command where the name of the environment variable is substituted for envar The boot related environment variables are described in Chapter 3 of this book For other environment variables you may need to set see Chapter 2...

Page 58: ...can use only two console commands The boot command to boot the operating system The continue command to resume running the operating system if you have inadvertently halted the system The console security commands are as follows set password set secure These commands put the console into secure mode clear password Exits secure mode login Turns off console security for the current session See the E...

Page 59: ... reset or experiences a failure The factory setting for auto_action is halt The halt setting causes the system to stop in the SRM console You must then boot the operating system manually For maximum system availability auto_action can be set to boot or restart With the boot setting the operating system boots automatically after the SRM init command is issued or the Reset button is pressed With the...

Page 60: ...evice You change the default boot device by using the set bootdef_dev SRM console command For example to set the boot device to the IDE CD ROM enter commands similar to the following P00 show bootdef_dev bootdef_dev dka400 4 0 1 1 P00 set bootdef_dev dqa500 5 0 1 1 P00 show bootdef_dev bootdef_dev dqa500 5 0 1 1 See the ES40 User Interface Guide for more information ...

Page 61: ...alone configuration utility for setting up RAID devices KZPSA configuration utility for configuring SCSI adapters These utilities are run from the AlphaBIOS console Utilities can be run either in graphics or serial mode The SRM console environment variable controls which mode AlphaBIOS runs in at the time it is loaded by the SRM console If you have a VGA monitor attached set the console environmen...

Page 62: ...Setup CMOS Setup Install Windows NT Utilities About AlphaBIOS F1 Help Display Error Frames OS Selection Setup Run Maintenance Program ESC Exit Running a Utility from a VGA Monitor 1 Enter the alphabios command to start the AlphaBIOS console 2 Press F2 from the AlphaBIOS Boot screen to display the AlphaBIOS Setup screen 3 From AlphaBIOS Setup select Utilities then select Run Maintenance Program fro...

Page 63: ...loppy disk or CD ROM drive from which to run the program 5 Press Enter to execute the program Figure 2 5 Run Maintenance Program Dialog Box AlphaBIOS Setup Display System Configuration Upgrade AlphaBIOS Hard Disk Setup CMOS S Networ Instal Utilit About Run Maintenance Program Program Name arccf exe Location ENTER Execute CD Disk 0 Partition 1 Disk 0 Partition 2 Disk 1 Partition 1 A A PK0929 1 ...

Page 64: ...ant utilities in serial mode set the console environment variable to serial and enter the init command to reset the system Set up the serial terminal as follows 1 From the General menu set the terminal mode to VTxxx mode 8 bit controls 2 From the Comm menu set the character format to 8 bit no parity and set receive XOFF to 128 or greater ...

Page 65: ...from a VGA monitor The menus are the same but some key mappings are different Table 2 3 AlphaBIOS Option Key Mapping AlphaBIOS Key VTxxx Key F1 Ctrl A F2 Ctrl B F3 Ctrl C F4 Ctrl D F5 Ctrl E F6 Ctrl F F7 Ctrl P F8 Ctrl R F9 Ctrl T F10 Ctrl U Insert Ctrl V Delete Ctrl W Backspace Ctrl H Escape Ctrl Continued on next page ...

Page 66: ...lities and select Run Maintenance Program from the sub menu that is displayed Press Enter 4 In the Run Maintenance Program dialog box type the name of the program to be run in the Program Name field Then tab to the Location list box and select the hard disk partition floppy disk or CD ROM drive from which to run the program 5 Press Enter to execute the program ...

Page 67: ...on booting or starting an installation The following topics are covered Setting Boot Options Booting Tru64 UNIX Starting a Tru64 UNIX Installation Booting OpenVMS Starting an OpenVMS Installation Booting Linux OpenVMS Galaxy Switching Between Operating Systems NOTE Your system may have been delivered to you with factory installed software FIS that is with a version of the operating system already ...

Page 68: ...listed below and described in the following sections bootdef_dev Defines a default boot device boot_file Specifies a default file name to be used for booting when no file name is specified by the boot command boot_osflags Defines parameters to enable specific functions during the boot process ei 0_inet_init or ew 0_inet_init Determines whether the interface s internal Internet database is initiali...

Page 69: ...how device command for a list of all devices in the system The syntax is set bootdef_dev boot_device boot_device The name of the device on which the system software has been loaded To specify more than one device separate the names with commas Example In this example two boot devices are specified The system will try booting from dkb0 and if unsuccessful will boot from dka0 P00 set bootdef_dev dkb...

Page 70: ...default file name to be used for booting when no file name is specified by the boot command The syntax is set boot_file filename For Linux systems the filename is specific to the distribution of Linux 2 boot vmlinux gz Red Hat 2 boot vmlinuz SuSE Example P00 set boot_file 2 boot vmlinux gz ...

Page 71: ...lue argument is specific to the operating system Tru64 UNIX Systems Tru64 UNIX systems take a single ASCII character as the flags_value argument a Load operating system software from the specified boot device autoboot Boot to multiuser mode i Prompt for the name of a file to load and other options boot interactively Boot to single user mode s Stop in single user mode Boots vmunix to single user mo...

Page 72: ...set init default to this S Single user mode Default 1 Multi user without network 2 Multiuser with network 3 Multiuser with network and xdm 6 Reboot Do not set init default to this Examples Single user mode is typically used for troubleshooting To make system changes at this run level you must have read write privileges The following setting will boot Linux into single user mode with read write pri...

Page 73: ...he flag values logical OR For example the flag value 10080 executes both the 80 and 10000 flag settings See Table 3 1 Table 3 1 OpenVMS Boot Flag Settings Flags_Value Bit Number Meaning 1 0 Bootstrap conversationally enables you to modify SYSGEN parameters in SYSBOOT 2 1 Map XDELTA to a running system 4 2 Stop at initial system breakpoint 8 3 Perform diagnostic bootstrap 10 4 Stop at the bootstrap...

Page 74: ...he ei 0_inet_init or ew 0_inet_init environment variable determines whether the interface s internal Internet database is initialized from nvram or from a network server through the bootp protocol Legal values are nvram and bootp The default value is bootp Set this environment variable if you are booting Tru64 UNIX from a RIS server To list the network devices on your system enter the show device ...

Page 75: ...otocols protocol_value or set ei 0_protocols protocol_value The options for protocol_value are mop default Sets the network protocol to mop Maintenance Operations Protocol the setting typically used with the OpenVMS operating system bootp Sets the network protocol to bootp the setting typically used with the Tru64 UNIX operating system bootp mop When both are listed the system attempts to use the ...

Page 76: ...0 15 0 DQA0 TOSHIBA CD ROM XM 6202B 1110 dva0 0 0 1000 0 DVA0 ewa0 0 0 4 1 EWA0 00 00 F8 10 67 97 pka0 7 0 1 1 PKA0 SCSI Bus ID 7 P00 boot boot dka0 0 0 1 1 flags a block 0 of dka0 0 0 1 1 is a valid boot block reading 13 blocks from dka0 0 0 1 1 bootstrap code read in base 200000 image_start 0 image_bytes 1a00 initializing HWRPB at 2000 initializing page table at 1fff0000 initializing machine sta...

Page 77: ...aServer ES40 Tru64 UNIX Version V4 0F Login Example 3 1 shows a boot from a local SCSI drive The example is abbreviated For complete instructions on booting UNIX see the Tru64 UNIX Installation Guide Perform the following tasks to boot a UNIX system 1 Power up the system The system stops at the SRM console prompt P00 2 Set boot environment variables if desired See Section 3 1 3 Install the boot me...

Page 78: ...gistration information Example 3 2 RIS Boot P00 show device dka0 0 0 1 1 DKA0 RZ2DD LS 0306 dka100 1 0 1 1 DKA100 RZ2DD LS 0306 dka200 2 0 1 1 DKA200 RZ1CB CS 0844 dkb0 0 0 3 1 DKB0 RZ25 0900 dqa0 0 0 15 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 4 1 EWA0 00 00 F8 09 90 FF ewb0 0 0 2002 1 EWB0 00 06 2B 00 25 5B pka0 7 0 1 1 PKA0 SCSI Bus ID 7 pkb0 7 0 3 1 PKB0 SCSI Bus ID 7 ...

Page 79: ...booting from another drive enter that device name instead P00 set ewa0_protocols bootp P00 set ewa0_inet_init bootp The first command enables the bootp network protocol for booting over the Ethernet controller The second command sets the internal Internet database to initialize from the network server through the bootp protocol 5 Enter the boot command and command line parameters if you have not s...

Page 80: ...ng page table at 1fff0000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code Tru64 UNIX boot Thu Dec 16 15 03 19 EST 1999 Loading vmunix Initializing system for Tru64 UNIX installation Please wait Performing CDROM Installation Loading installation process and scanning system hardware Welcome to the UNIX Installation Procedure This procedure installs UNIX onto ...

Page 81: ...ation The Installation Guide contains more information about installing UNIX 1 Default Installation 2 Custom Installation 3 UNIX Shell Enter your choice 1 Boot the operating system from the CD ROM drive connected to the system 2 Follow the UNIX installation procedure that is displayed after the installation process is loaded If your system console is a VGA monitor the X Server is started and an In...

Page 82: ...ooted_osflags P00 boot boot dka0 0 0 0 0 file 2 boot vmlinux gz flags root dev sda2 block 0 of dka0 0 0 0 0 is a valid boot block reading 152 blocks from dka0 0 0 0 0 bootstrap code read in base 200000 image_start 0 image_bytes 13000 initializing HWRPB at 2000 initializing page table at 3ff8e000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code Linux version ...

Page 83: ...ha PCI BIOS32 revision 0 04 PCI Probing PCI hardware Linux NET4 0 for Linux 2 2 General self test passed Serial sub system self test passed Internal registers self test passed ROM checksum self test passed 0x24c9f043 Red Hat Linux release 6 0 Hedwig Kernel 2 2 12 on an alpha peng1 login Enter the show boot command to verify the boot settings Example 3 4 shows boot parameters for Red Hat The boot f...

Page 84: ... 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 6 1 EWA0 00 00 F8 10 D6 03 pka0 7 0 1 1 PKA0 SCSI Bus ID 7 P00 P00 boot flags 0 0 dka0 boot dka0 0 0 1 1 flags 0 0 block 0 of dka0 0 0 1 1 is a valid boot block reading 898 blocks from dka0 0 0 1 1 bootstrap code read in base 200000 image_start 0 image_bytes 70400 initializing HWRPB at 2000 initializing page table at 3ffee000 initi...

Page 85: ...the SRM console prompt P00 2 Set boot environment variables if desired See Section 3 1 3 Install the boot medium For a network boot see Section 3 5 1 4 Enter the show device command to determine the unit number of the drive for your device 5 Enter the boot command and command line parameters if you have not set the associated environment variables In Example 3 5 the boot command with the flags opt...

Page 86: ...H0 dqa0 0 0 15 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 6 1 EWA0 00 00 F8 10 D6 03 pka0 7 0 1 1 PKA0 SCSI Bus ID 7 P00 P00 boot flags 0 0 file apb_0721 ewa0 boot ewa0 0 0 6 1 file APB_0721 flags 0 0 Trying MOP boot Network load complete Host name CALSUN Host address aa 00 04 00 a4 4e bootstrap code read in base 200000 image_start 0 image_bytes 70400 initializing HWRPB at 2...

Page 87: ...system The system stops at the P00 console prompt 2 Insert the operating system CD ROM into the CD ROM drive connected to the InfoServer 3 Enter the show device command to determine the unit number of the drive for your device 4 Enter the boot command and any command line parameters In Example 3 6 the device is EWA0 APB_0721 is the file name of the APB program used for the initial system load ISL ...

Page 88: ... Configuring devices You can install or upgrade the OpenVMS Alpha operating system or you can install or upgrade layered products that are included on the OpenVMS Alpha operating system CD ROM You can also execute DCL commands and procedures to perform standalone tasks such as backing up the system disk Please choose one of the following 1 Install or upgrade OpenVMS Alpha Version V7 2 1 2 Display ...

Page 89: ...oting and Installing an Operating System 3 23 1 Boot the OpenVMS operating system CD ROM 2 Choose option 1 Install or upgrade OpenVMS Alpha To create the system disk see the OpenVMS installation document ...

Page 90: ... execute independently Resources such as CPUs can be dynamically reassigned to different instances of OpenVMS Documentation for creating an OpenVMS Galaxy computing environment on the ES40 is available on the DS20E ES40 remedial kit that supports this functionality The remedial kit is located on the Compaq Services patch site http www service digital com patches Click on Search Patches and enter t...

Page 91: ...ating system that is currently installed and installing the disk for the operating system you want to run CAUTION The file structures of the operating systems are incompatible When you switch between operating systems you cannot read the data off disks associated with the operating system that was running previously Be sure to remove the system and data disks for the operating system you will not ...

Page 92: ...1 View and save the boot parameters for the operating system you are removing 2 Shut down the operating system and power off the system Unplug the power cord from each power supply 3 Remove the enclosure panels and system covers as described in Chapter 8 4 Remove any options that are not supported on the operating system you are installing and replace them with supported options 5 Remove the syste...

Page 93: ...ough an independent microprocessor that resides on the system board The RMC also provides configuration and error log functionality This chapter explains the operation and use of the RMC Sections are RMC Overview Operating Modes Terminal Setup Entering the RMC SRM Environment Variables for COM1 RMC Command Line Interface Resetting the RMC to Factory Defaults Troubleshooting Tips ...

Page 94: ...upply failure On detection RMC displays messages on the OCP pages an operator and sends an interrupt to SRM or AlphaBIOS which then passes the interrupt to the operating system or an application Shuts down the system if any fatal conditions exist For example The temperature reaches the failure limit The cover to the system card cage is removed The main fan Fan 6 and the redundant fan Fan 5 fail Re...

Page 95: ...ystem through the wall outlet Thus if the system fails you can still access the RMC and gather information about the failure Configuration Error Log and Asset Information The RMC provides additional functionality to read and write configuration and error log information to FRU error log devices These operations are carried out via shared RAM also called dual port RAM or DPR At power on the RMC rea...

Page 96: ...nal port You can also set bypass modes so that the signals partially or completely bypass the RMC The com1_mode environment variable can be set from either SRM or the RMC See Section 4 6 1 Figure 4 1 Data Flow in Through Mode Modem System SRM AlphaBIOS Consoles Operating System RMC Modem Port Remote Local Serial Terminal MMJ Port Modem PK0908 RMC RMC Remote Serial Terminal or Terminal Emulator COM...

Page 97: ...ART is controlled by the RMC microprocessor which moves characters between the two UART ports The local MMJ port is always connected to the internal UART of the microprocessor The escape sequence signals the RMC to enter the CLI Data issued from the CLI is transmitted between the RMC microprocessor and the active port that enters the RMC NOTE The internal system COM1 port should not be confused wi...

Page 98: ... the RMC The bypass modes are Snoop Soft Bypass and Firm Bypass Figure 4 2 Data Flow in Bypass Mode Modem System SRM AlphaBIOS Consoles Operating System RMC Modem Port Remote Local Serial Terminal MMJ Port Modem PK0908a RMC RMC Remote Serial Terminal or Terminal Emulator COM1 COM1 Port UART Modem Port UART RMC PIC Processor Bypass RMC COM1 Port Local DUART ...

Page 99: ...t interpret characters intended for the RMC In Snoop mode the RMC is responsible for configuring the modem for dial in as well as dial out alerts and for monitoring the modem connectivity Because data passes directly between the two UART ports Snoop mode is useful when you want to monitor the system but also ensure optimum COM1 performance Soft Bypass Mode In Soft Bypass mode all data and control ...

Page 100: ...ta and control signals are routed directly between the system COM1 port and the external modem port The RMC does not configure or monitor the modem Firm Bypass mode is useful if you want the system not the RMC to fully control the modem port and you want to disable RMC remote management features such as remote dial in and dial out alert You can switch to other modes by resetting the com1_mode envi...

Page 101: ...the RMC from a modem hookup or the serial terminal connected to the system As shown in Figure 4 3 a modem is connected to the dedicated 9 pin modem port and a terminal is connected to the COM1 serial port terminal port MMJ Figure 4 3 Setup for RMC Tower View PK0934 1 2 VT ...

Page 102: ...noop mode or Local mode In Snoop mode the escape sequence is passed to the system and displayed NOTE Only one RMC session can be active at a time Entering from a Serial Terminal Invoke the RMC from a serial terminal by typing the following default escape sequence rmc This sequence is equivalent to typing Ctrl left bracket Ctrl left bracket rmc On some keyboards the Esc key functions like the Ctrl ...

Page 103: ...onsole Use the RMC reset command or press the front panel reset button to disconnect and to reload the SRM console Do you really want to continue y n y Please enter the escape sequence to connect to the Remote Management Console After you enter the escape sequence the system enters the CLI and the RMC prompt is displayed When the RMC session is completed reset the system with the Reset button on t...

Page 104: ...Sets the baud rate of the COM1 serial port and the modem port The default is 9600 com1_flow Specifies the flow control on the serial port The default is software com1_mode Specifies the COM1 data flow paths so that data either flows through the RMC or bypasses it This environment variable can be set from either the SRM or the RMC com1_modem Specifies to the operating system whether or not a modem ...

Page 105: ...mmands are listed below clear alert port dep disable alert remote dump enable alert remote env halt in out hangup help or power on off quit reset send alert set alert com1_mode dial escape init logout password user status NOTE The dep and dump commands are reserved for service providers For an RMC commands reference see the ES40 User Interface Guide Continued on next page ...

Page 106: ...nter the entire first word and at least one letter of the second word For example you can enter disable a for disable alert For commands that have parameters you are prompted for the parameter Use the Backspace key to erase input If you enter a nonexistent command or a command that does not follow conventions the following message is displayed ERROR unknown command If you enter a string that excee...

Page 107: ...ially bypasses RMC but RMC taps into the data lines and listens passively for the escape sequence Data bypasses RMC but RMC switches automatically into Snoop mode if loss of carrier occurs Data bypasses RMC RMC remote management features are disabled Changes the focus of the COM1 traffic to the local MMJ port if RMC is currently in one of the bypass modes or is in Through mode with an active remot...

Page 108: ...On Chip Firmware Revision V1 0 Flash Firmware Revision V2 2 Server Power ON System Halt Deasserted RMC Power Control ON Escape Sequence RMC Remote Access Enabled RMC Password set Alert Enable Disabled Alert Pending YES Init String AT F0E0V0X0S0 2 Dial String ATXDT9 15085553333 Alert String 5085553332 Com1_mode THROUGH Last Alert CPU door opened Logout Timer 20 minutes User String ...

Page 109: ...te access is disabled RMC Password Set Password set for modem access Not set No password set for modem access Alert Enable Enabled Dial out enabled for sending alerts Disabled Dial out disabled for sending alerts Alert Pending YES Alert has been triggered NO No alert has been triggered Init String Initialization string that was set for modem Dial String Pager string to be dialed when an alert occu...

Page 110: ...0 C CPU3 26 0 C Zone0 29 0 C Zone1 30 0 C Zone2 31 0 C Fan RPM Fan1 2295 Fan2 2295 Fan3 2205 Fan4 2235 Fan5 OFF Fan6 2518 Power Supply OK FAIL OFF means not present PS0 OK PS1 OK PS2 CPU0 OK CPU1 OK CPU2 OK CPU3 OK CPU CORE voltage CPU0 2 192V CPU1 2 192V CPU2 2 192V CPU3 2 192V CPU IO voltage CPU0 1 488V CPU1 1 488V CPU2 1 488V CPU3 1 488V Bulk voltage 3 3V Bulk 3 328V 5V Bulk 5 076V 12V Bulk 12 ...

Page 111: ...n 5 all fans are powered as long as the system is powered on Fan 5 is OFF unless Fan 6 fails The normal power supply status is either OK system is powered on or OFF system is powered off or the power supply cord is not plugged in FAIL indicates a problem with a supply CPU CORE voltage and CPU I O voltage In a healthy system the core voltage for all CPUs should be the same and the I O voltage for a...

Page 112: ...cedence If the system has been powered off with the Power button the RMC cannot power the system on If you enter the power on command the message Power button is OFF is displayed indicating that the command will have no effect If the system has been powered on with the Power button and the power off command is used to turn the system off you can toggle the Power button to power the system back on ...

Page 113: ...o COM port RMC halt out Returning to COM port The halt out command cannot release the halt if the Halt button is latched in If you enter the halt out command the message Halt button is IN is displayed indicating that the command will have no effect Toggling the Power button on the operator control panel overrides the halt in condition Reset The RMC reset command restarts the system The terminal ex...

Page 114: ...you must configure RMC for remote dial in Connect your modem to the 9 pin modem port and turn it on Enter the RMC from either the local serial terminal or the local VGA monitor to set up the parameters Example 4 1 Dial In Configuration RMC set password RMC Password Verification RMC set init Init String AT F0E0V0X0S0 2 RMC enable remote RMC status Remote Access Enabled ...

Page 115: ...igures the modem s flow control according to the setting of the SRM com1_flow environment variable The RMC also enables the modem carrier detect feature to monitor the modem connectivity Enables remote access to the RMC modem port by configuring the modem with the setting stored in the initialization string Verifies the settings Check that the Remote Access field is set to Enabled Dialing In The f...

Page 116: ...erial terminal or local VGA monitor Example 4 2 Dial Out Alert Configuration RMC set dial Dial String ATXDT9 15085553333 RMC set alert Alert String 5085553332 RMC enable alert RMC clear alert RMC send alert Alert detected RMC clear alert RMC status Alert Enable Enabled A typical alert situation might be as follows The RMC detects an alarm condition such as over temperature warning The RMC dials yo...

Page 117: ...ay be pending This ensures that the send alert command will generate an alert condition Forces an alert condition This command is used to test the setup of the dial out alert function It should be issued from the local serial terminal or local VGA monitor As long as no one connects to the modem and there is no alert pending the alert will be sent to the pager immediately If the pager does not rece...

Page 118: ... for services such as voice mail D Dial T Tone for touch tone 9 The number for an outside line in this example 9 Enter the number for an outside line if your system requires it Pause for 2 seconds 15085553333 Phone number of the paging service Alert String Each comma provides a 2 second delay In this example a delay of 12 seconds is set to allow the paging service to answer 5085553332 A call back ...

Page 119: ...erence to ASCII characters Use the status command to verify the new escape sequence before exiting the RMC The following example consists of two instances of the Esc key and the letters FUN The F is not displayed when you set the sequence because it is preceded by the escape character Enter the status command to see the new escape sequence RMC set escape Escape Sequence un RMC status Escape Sequen...

Page 120: ...er to themselves or others The following procedure restores the default settings 1 Shut down the operating system and press the Power button on the operator control panel to the OFF position 2 Unplug the power cord from each power supply Wait until the 5V Aux LEDs on the power supplies go off before proceeding 3 Remove enclosure panels as described in Chapter 5 4 Remove the system card cage cover ...

Page 121: ...ge System is down 8 Unplug the power cord Wait until the 5V Aux LED on the power supply goes off before proceeding 9 Install jumper J25 over pins 2 and 3 10 Reinstall CPU1 the card cage cover and fan cover and the enclosure panels 11 Plug the power cord into each of the power supplies NOTE After the RMC has been reset to defaults perform the setup procedures to enable remote dial in and call out a...

Page 122: ...the RMC correctly System and terminal baud rates do not match Set the baud rate for the terminal to be the same as for the system For first time setup suspect the console terminal since the RMC and system default baud is 9600 RMC will not answer when the modem is called Modem cables may be incorrectly installed Check modem phone lines and connections RMC remote access is disabled or the modem was ...

Page 123: ...1 port seems to hang or you seem to be unable to execute RMC commands There is a normal delay while the RMC completes the system power on sequence Wait about 40 seconds New escape sequence is forgotten RMC console must be reset to factory defaults During a remote connection you see a string on the screen The modem is confirming whether the modem has really lost carrier This is normal behavior The ...

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Page 125: ...nderstand the hazards of working within this equipment and take measures to minimize danger to themselves or others These measures include 1 Remove any jewelry that may conduct electricity 2 If accessing the system card cage power down the system and wait 2 minutes to allow components to cool 3 Wear an anti static wrist strap when handling internal components WARNING To prevent injury unplug the p...

Page 126: ... 2 ES40 Owner s Guide 5 1 Removing Enclosure Panels Open and remove the front door Loosen the screws that allow you to remove the top and side panels Figure 5 1 Enclosure Panel Removal Tower PK0221 3 1 2 ...

Page 127: ...door 2 To remove the top panel loosen the top left and top right screws Slide the top panel back and lift it off the system 3 To remove the left panel loosen the screw at the top and the screw at the bottom Slide the panel back and then tip it outward Lift it off the system 4 Go to Section 5 2 for instructions on removing covers from the system chassis ...

Page 128: ...5 4 ES40 Owner s Guide Figure 5 2 Enclosure Panel Removal Pedestal 1 2 PK0234 ...

Page 129: ...nt doors 2 To remove the top enclosure panel loosen the captive screws shown in Slide the top panel back and lift it off the system 3 To remove the right enclosure panel loosen the captive screw shown in Slide the panel back and then tip it outward Lift the panel from the three tabs 4 Go to Section 5 2 for instructions on removing covers from the system chassis ...

Page 130: ...fingers Avoid contact or remove power prior to access Figure 5 3 and Figure 5 4 show the location and removal of covers on the tower and pedestal rackmount systems respectively The numbers in the illustrations correspond to the following 3mm Allen captive quarter turn screw that secures each cover Spring loaded ring that releases cover Each cover has a pull up ring Fan area cover This area contain...

Page 131: ...Configuring and Installing Components 5 7 Figure 5 3 Removing Covers from a Tower PK0216 5 4 3 1 2 2 2 1 ...

Page 132: ...5 8 ES40 Owner s Guide Figure 5 4 Removing Covers from a Pedestal Rack PK0215 1 4 5 3 2 1 2 ...

Page 133: ... take measures to minimize danger to themselves or others These measures include 1 Remove any jewelry that may conduct electricity 2 If accessing the system card cage power down the system and wait 2 minutes to allow components to cool 3 Wear an anti static wrist strap when handling internal components Follow the procedure below before installing CPUs memory DIMMs PCI cards or removable media devi...

Page 134: ...eboot Cycle Memory Testing and Configuration Status Array Size Base Address 0 512Mb 0000000040000000 1 1024Mb 0000000000000000 2 256Mb 0000000060000000 3 256Mb 0000000070000000 2048 MB of System Memory Testing the System CPU0 insufficient dynamic memory for a request of 4592 bytes Console heap space will be automatically increased in size by 64KB PID bytes name 00000000 27360 00000001 23424 idle 0...

Page 135: ...e memory but cannot 2 The console displays a message indicating insufficient dynamic memory 3 The console takes an exception 4 The console allocates more heap space and restarts with memory set to the required size After the console completes its final reinitialization the console banner is displayed followed by the P00 prompt Enter the show heap_expand command to verify that the console has alloc...

Page 136: ...tion The system can have a single power supply or redundant configurations You can add a power supply for redundancy at any time without shutting down the system Figure 5 5 Power Supply Locations 0 0 1 1 2 2 Tower Pedestal Rack PK0207A 0 0 1 1 1 2 2 2 ...

Page 137: ...pply If one power supply fails the redundant supply provides power and the system continues to operate normally A second power supply adds redundancy for an entry level system such as the system described under Single Power Supply A third power supply adds redundancy for a system that requires two power supplies Recommended Installation Order Generally power supply 0 is installed first power suppl...

Page 138: ...5 14 ES40 Owner s Guide 5 6 Removing and Replacing Power Supplies Figure 5 6 Installing a Power Supply Pedestal Rack View 3 4 5 2 PK0232 1 ...

Page 139: ...remove the screw and blank cover If you are replacing a power supply release the latch on the supply and pull the supply out of the system 3 Insert and seat the new power supply 4 Swing the latch to lock the power supply into place Tighten the captive screw on the latch 5 Plug the AC power cord into the supply Wait a few seconds for the POK LED to light Verification Check that both power supply LE...

Page 140: ...Guide 5 7 CPU Configuration Before installing additional CPUs become familiar with the location of the CPU slots and the configuration rules Figure 5 7 CPU Slot Locations Pedestal Rack View CPU 3 CPU 2 CPU 1 CPU 0 PK0228 ...

Page 141: ...must be installed in slot 0 The system will not power up without a CPU in slot 0 2 CPU cards must be installed in numerical order starting at CPU slot 0 The slots are populated from left to right on a pedestal or rackmount system and from bottom to top on a tower system See Figure 5 7 and Figure 5 8 3 CPUs must be identical in speed and cache size ...

Page 142: ...stal Rack View PK0240 1 2 3 WARNING To prevent injury access is limited to persons who have appropriate technical training and experience Such persons are expected to understand the hazards of working within this equipment and take measures to minimize danger to themselves or others ...

Page 143: ... the operating system and turn off power to the system Unplug the power cord from each power supply 2 Access the system chassis by following the instructions in Section 5 1 3 Remove the covers from the fan area and the system card cage as explained in Section 5 2 4 Determine the slot where you will install the card See Figure 5 7 or Figure 5 8 5 Remove and discard the airflow deflector plate from ...

Page 144: ...s Guide Verification 1 Turn on power to the system 2 During power up observe the screen display The newly installed CPU should appear in the display 3 Issue the show config command to display the status of the new CPU ...

Page 145: ...will not occur With two identical memory options 8 DIMMs installed memory read write operations are two way interleaved With four identical memory options 16 DIMMs installed memory read write operations are four way interleaved maximizing memory throughput The output of the show memory command provides the memory interleaving status of the system P00 show memory Array Size Base Address Intlv Mode ...

Page 146: ... mix stacked and unstacked DIMMs within the system but not within an array The DIMMs within an array must be of the same capacity and type stacked or unstacked because of different memory addressing When installing sets 0 1 2 and 3 an incorrect mix will not occur When installing sets 4 5 6 or 7 however you must ensure that the four DIMMs being installed match the capacity and type of DIMMs in the ...

Page 147: ... An array is one set for systems that support 16 DIMMs and two sets for systems that support 32 DIMMs DIMMs in an array must be the same size and type For example suppose you have populated Sets 0 1 2 and 3 When you populate Set 4 the DIMMs must be the same size and type as those installed in Set 0 Similarly Set 5 must be populated with the same size and type of DIMMs as are in Set 1 and so on as ...

Page 148: ...ry Configuration Pedestal Rack View 1 1 3 3 5 5 7 7 0 0 2 2 4 4 6 6 1 1 3 3 5 5 7 7 0 0 2 2 4 4 6 6 Array 0 Sets 0 4 Array 1 Sets 1 5 Array 2 Sets 2 6 Array 3 Sets 3 7 Sets Sets Sets Sets PK0202 MMB 2 MMB 0 MMB 3 MMB 1 J8 J7 J6 J5 J4 J3 J2 J1 ...

Page 149: ...ure 5 12 Memory Configuration Tower View 0 0 2 2 4 4 6 6 Array 0 Sets 0 4 Array 1 Sets 1 5 Array 2 Sets 2 6 Array 3 Sets 3 7 1 1 3 3 5 5 7 7 0 0 2 2 4 4 6 6 1 1 3 3 5 5 7 7 Sets Sets Sets Sets PK0203 MMB 1 MMB 3 MMB 0 MMB 2 J8 J7 J6 J5 J4 J3 J2 J1 ...

Page 150: ...5 26 ES40 Owner s Guide 5 10 Installing DIMMs Figure 5 13 Installing DIMMs PK0205 Mini Tower Pedestal J1 J2 J3 J4 J5 J6 J7 J8 1 1 1 1 2 1 4 1 3 ...

Page 151: ...nstalling components V 240VA WARNING High current area Currents exceeding 240 VA can cause burns or eye injury Avoid contact with parts or remove power prior to access 1 Shut down the operating system and turn off power to the system Unplug the power cord from each power supply 2 Access the system chassis by following the instructions in Section 5 2 3 Remove the fan cover and the system card cage ...

Page 152: ...5 28 ES40 Owner s Guide 7 To install the DIMM align the notches on the gold fingers with the connector keys as shown in Figure 5 14 Figure 5 14 Aligning DIMM in MMB PK0953 3 3 ...

Page 153: ...eplace the system card cage cover and enclosure covers 11 Reconnect the power cords Verification 1 Turn on power to the system 2 During power up observe the screen display for memory The display shows how much memory is in each array 3 Issue the show memory command to display the total amount of memory in the system ...

Page 154: ... System Variant Slots on PCI 0 Slots on PCI 1 Six slot system 1 3 8 10 Ten slot system 1 4 5 10 OpenVMS Configuration Restriction If you have a KZPAC RAID controller it must be installed in a slot on PCI bus 1 It cannot be installed on PCI bus 0 Tru64 UNIX Configuration Restriction Multifunction PCI options cannot be installed in PCI bus 0 slot 1 or slot 2 Multifunction options currently include K...

Page 155: ...Configuring and Installing Components 5 31 Figure 5 15 PCI Slot Locations Pedestal Rack 1 2 3 4 5 6 7 8 9 10 10 Slot System 1 2 3 8 9 10 6 Slot System PK0226 ...

Page 156: ...5 32 ES40 Owner s Guide Figure 5 16 PCI Slot Locations Tower 1 2 3 4 5 6 7 8 9 10 10 Slot System 1 2 3 6 Slot System 8 9 10 PK0227 ...

Page 157: ...uch persons are expected to understand the hazards of working within this equipment and take measures to minimize danger to themselves or others WARNING To prevent fire use only modules with current limited outputs See National Electrical Code NFPA 70 or Safety of Information Technology Equipment Including Electrical Business Equipment EN 60 950 V 240VA WARNING High current area Currents exceeding...

Page 158: ...5 34 ES40 Owner s Guide Figure 5 17 PCI Card Installation Pedestal Rack View PK0245 2 3 1 ...

Page 159: ...igure 5 15 or Figure 5 16 4 Remove and discard the bulkhead filler plate from the PCI slot 5 Insert the card into the connector 6 Connect cables and secure the module to the card cage with the latch 7 Replace the PCI card cage cover and enclosure covers 8 Reconnect the power cords Verification 1 Turn on power to the system 2 During power up observe the screen display for PCI information The new op...

Page 160: ...ss is limited to persons who have appropriate technical training and experience Such persons are expected to understand the hazards of working within this equipment and take measures to minimize danger to themselves or others Figure 5 18 Installing a Hard Drive Tower View PK0938a 1 2 ...

Page 161: ...utton to release the plastic handle on the front of the drive carrier Align the drive in the slot and push it into place Push in the handle to secure the drive 5 Reboot the operating system Verification The SRM console polls for SCSI devices every 30 seconds If the device does not appear to be working access the SRM console and enter the show device command to view a list of the bootable devices ...

Page 162: ...5 38 ES40 Owner s Guide 5 14 Installing a Removable Media Device Figure 5 19 Installing a 5 25 Inch Device Pedestal Rack View 1 2 3 5 4 4 6 PK0235 ...

Page 163: ...ing the removable media cage Remove the cage CAUTION Be careful not to tangle the wires to the CD ROM and floppy 5 Remove a blank storage panel for the desired storage slot by pushing from behind the panel If you are installing a full height device remove two panels If you are installing a full height device also remove the divider plate between the top two slots by pressing the center of the plat...

Page 164: ... power cables back into the CD 12 Replace the PCI card cage cover and enclosure covers 13 Reconnect the power cords Verification 1 Turn on power to the system 2 When the system powers up to the P00 prompt enter the SRM show device command to determine the device name For example look for dq dk ew and so on ...

Page 165: ...imited to persons who have appropriate technical training and experience Such persons are expected to understand the hazards of working within this equipment and take measures to minimize danger to themselves or others WARNING To prevent injury unplug the power cord from each power supply before installing components ...

Page 166: ...5 42 ES40 Owner s Guide Figure 5 20 Installing Disk Cages 3 1 PK0299 J10 Right Cage Left Cage 4 9 5 6 J2 J9 8 10 J2 2 Left Cage Right Cage 7 ...

Page 167: ... SCSI controller Route it through the opening in the PCI cage Snap open the cable management clip route the cable through and close the clip Plug the other end of the cable into the storage backplane 9 Plug the 16 position end of the 29 inch cable 17 04914 01 into the PCI backplane Route the cable through the opening in the PCI cage and plug the 14 position end into the J2 connector on the storage...

Page 168: ... inch cable 17 04960 01 marked out into the J9 connector on the back of the first cage and plug the end marked in into the J2 connector on the second cage NOTE Cable 17 04914 01 and cable 17 04960 01 are mutually exclusive 11 Slide the cage the rest of the way into the system chassis and replace the four screws set aside previously 12 Replace the fans 13 Replace the PCI card cage cover and enclosu...

Page 169: ... not exceed the maximum number of devices supported on the SCSI controller to be used Each device on the bus must have a unique SCSI ID The entire SCSI bus length from terminator to terminator must not exceed the following limits Fast differential SCSI or Ultra SCSI HVD 25 meters Fast single ended SCSI 3 meters Ultra wide SCSI 1 5 meters Ultra 2 SCSI LVD 12 meters Ultra 3 SCSI 12meters Ensure that...

Page 170: ......

Page 171: ...ght also need to update firmware If you add I O device controllers and adapters If enhancements are made to the firmware If the serial ROM or RMC firmware should ever become corrupted This chapter contains the following topics Sources of Firmware Updates Firmware Update Utility Manual Updates Updating from the CD ROM Updating from an OpenVMS System Disk Network Boots Updating Firmware in a Galaxy ...

Page 172: ...uarterly Update Service The Alpha Systems Firmware Update Kit CD ROM is available by subscription from Compaq Alpha Firmware Internet Access You can also obtain Alpha firmware update files from the Internet http ftp digital com pub DEC Alpha firmware If you do not have a Web browser you can access files using anonymous ftp ftp ftp digital com pub DEC Click down the following directories Alpha firm...

Page 173: ...nd to update the firmware automatically Example 6 1 Update Utility Display Loadable Firmware Update Utility Function Description Display Displays the system s configuration table Exit Done exit LFU reset List Lists the device revision firmware name and update revision Readme Lists important release information Update Replaces current firmware with loadable data image Verify Compares loadable and h...

Page 174: ...update Confirm update on Abios srm Y N y WARNING updates may take several minutes to complete for each device DO NOT ABORT Abios Updating to V5 70 Verifying V5 70 PASSED srm Updating to V5 6 102 Verifying V5 6 102 PASSED UPD exit ...

Page 175: ...e UPD prompt enter the exit command and answer y at the prompt UPD exit Do you want to do a manual update y n y AlphaServer ES40 Console V5 6 102 built on Dec 6 1999 at 05 02 30 3 To update RMC firmware enter update rmc To update the serial ROM SROM enter update srom For example UPD update srom The remainder of the display is similar to that shown in Example 6 1 ...

Page 176: ...t enter the show device command to determine the drive name of the CD ROM drive 2 Load the Alpha Systems Firmware Update CD into the drive 3 Boot the system from the CD using the drive name determined in step 1 for example dqa0 P00 boot dqa0 4 Enter the update command at the UPD prompt 5 When the update is complete exit from the Firmware Update Utility UPD exit ...

Page 177: ...xe copy contiguous fwupdate exe system_disk sys0 sysexe NOTE Insert the name of your system disk in place of system_disk for example dka100 4 Shut down the operating system to get to the SRM console prompt 5 Boot the update utility from the SRM console as follows P00 boot dka100 flags 0 a0 NOTE Replace dka100 with the name of the system disk if different 6 After some messages are displayed you wil...

Page 178: ...6 6 1 Updating Firmware Using BOOTP 1 Download the firmware update image from the Firmware Updates Web site 2 Copy the downloaded file to a UNIX based network server for BOOTP booting on the system For details on configuring the BOOTP server refer to Tru64 UNIX documentation or the system s Firmware Release Notes document 3 Enter the update command at the UPD prompt ...

Page 179: ...efer to OpenVMS documentation or the system s Firmware Release Notes document 3 To ensure that the downloaded file is in a proper VMS fixed record format enter the following command before using the file for MOP booting set file attr rfm fix lrl 512 mrs 512 rat none fwupdate sys NOTE Replace fwupdate sys with the name of the firmware image you downloaded 4 Boot the update file For example P00 boot...

Page 180: ...y environment you must set the lp_count environment variable to zero and initialize the system to return to a traditional SMP configuration P00 set lp_count 0 P00 init See the DS20E ES40 Remedial Kit available from the following URL for instructions on creating an OpenVMS Galaxy environment http www service digital com patches ...

Page 181: ...a problem locate the troubleshooting table for that problem type and follow the guidelines provided If you cannot correct the problem report it to your service provider This chapter covers the following topics Power Up Error Messages RMC Error Messages SROM Error Messages SRM Diagnostics Troubleshooting Tables Option Card Problems ...

Page 182: ...7 1 1 Messages with Beep Codes A few error messages that appear on the operator control panel are announced by audible error beep codes an indicated in Table 7 1 For example a 1 1 4 beep code consists of one beep a pause indicated by the hyphen one beep a pause and a burst of four beeps This beep code is accompanied by the message ROM err Related messages are also displayed on the console terminal...

Page 183: ... single beep is emitted and Jump to Console is displayed The SROM code is unable to load the console code a flash ROM header area or checksum error has been detected See Section 7 1 2 2 1 2 Cfg ERR n Cfg ERR s Configuration error on CPU n n is 0 1 2 or 3 or a system configuration error s The system will still power up Contact your service provider 1 2 4 BC error CPU error BC bad Backup cache B cac...

Page 184: ...are images Example 7 1 Checksum Error and Fail Safe Load Loading console Console ROM checksum error Expect 00000000 000000FE Actual 00000000 000000FF XORval 00000000 00000001 Loading program from floppy Code execution complete transfer control OpenVMS PALcode V1 69 2 Digital UNIX PALcode V1 62 1 starting console on CPU 0 starting drivers entering idle loop P00 Boot update_cd OpenVMS PALcode V1 69 ...

Page 185: ...ole screen The system attempts to automatically load the FSL program from the floppy drive As the FSL program is initialized messages similar to the console power up messages are displayed This example shows the beginning and ending messages At the P00 console prompt boot the Loadable Firmware Update Utility LFU from the Alpha Systems Firmware CD shown in the example as the variable update_cd As t...

Page 186: ...and the message No MEM is displayed The system does not come up to the console program This error indicates missing or bad DIMMs The console terminal displays text similar to the following Failed M 1 D 2 Failed M 1 D 1 Failed M 0 D 2 Failed M 0 D 1 Incmpat M 3 D 6 Incmpat M 3 D 5 Incmpat M 2 D 6 Incmpat M 2 D 5 Missing M 3 D 2 Incmpat M 3 D 1 Illegal M 2 D 2 Incmpat M 2 D 1 No usable memory detect...

Page 187: ...ome DIMMs in this array are not the same All DIMMs in the affected array are marked as incompatible incmpat Indicates that a DIMM in this array is missing All missing DIMMs in the affected array are marked as missing Indicates that the DIMM data for this array is unreadable All unreadable DIMMs in the affected array are marked as illegal ...

Page 188: ...ges AC loss No AC power to the system CPUn failed CPU failed n is 0 1 2 or 3 VTERM failed No VTERM voltage to CPUs CTERM failed No CTERM voltage to CPUs Fan5 6 failed Main fan 6 and redundant fan 5 failed OverTemp failure System temperature has passed the high threshold No CPU in slot 0 Configuration requires that a CPU be installed in slot 0 CPU door opened System card cage cover off Reinstall co...

Page 189: ... fan area fans 5 and 6 is off Reinstall cover 3 3V bulk warn Power supply voltage over or under threshold 5V bulk warn Power supply voltage over or under threshold 12V bulk warn Power supply voltage over or under threshold 12V bulk warn Power supply voltage over or under threshold VTERM warn Voltage regulator over or under threshold CTERM warn Voltage regulator over or under threshold CPUn VCORE w...

Page 190: ...de SROM Message OCP Message FD PCI data path error PCI Err FA No usable memory detected No Mem EF Bcache data lines test error BC Error EE Bcache data march test error BC Error ED Bcache address test error BC Error EC CPU parity detection error CPU Err EB CPU ECC detection error CPU Err EA Bcache ECC data lines test error BC Error E9 Bcache ECC data march test error BC Error E8 Bcache TAG lines te...

Page 191: ...or BC Bad 2 79 Bcache failed on CPU 1 error BC Bad 1 78 Bcache failed on CPU 0 error BC Bad 0 77 Memory thrash error on CPU 3 MtrERR 3 76 Memory thrash error on CPU 2 MtrERR 2 75 Memory thrash error on CPU 1 MtrERR 1 74 Memory thrash error on CPU 0 MtrERR 0 73 Starting secondary on CPU 3 error RCPU 3 E 72 Starting secondary on CPU 2 error RCPU 2 E 71 Starting secondary on CPU 1 error RCPU 1 E 70 S...

Page 192: ...asterisks may be embedded in the console event log To display a console event log one screen at a time use the more el command Example 7 2 shows a console event log with errors CPU 1 did not power up and fans 1 and 2 failed Example 7 2 Sample Console Event Log more el Error CPU 1 failed powerup diagnostics Secondary start error EV6 BIST 1 STR status 1 CSC status 1 PChip0 status 1 PChip1 status 1 D...

Page 193: ...and P00 show device dka0 0 0 1 1 DKA0 RZ2DD LS 0306 dka100 1 0 1 1 DKA100 RZ2DD LS 0306 dka200 2 0 1 1 DKA200 RZ1CB CS 0844 dkb0 0 0 3 1 DKB0 RZ25 0900 dqa0 0 0 15 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 4 1 EWA0 00 00 F8 09 90 FF ewb0 0 0 2002 1 EWB0 00 06 2B 00 25 5B pka0 7 0 1 1 PKA0 SCSI Bus ID 7 pkb0 7 0 3 1 PKB0 SCSI Bus ID 7 pkc0 7 0 2000 1 PKC0 SCSI Bus ID 7 pkd0 ...

Page 194: ...twork P00 The test command also does a quick test on the system speaker A beep is emitted as the command starts to run The tests are run sequentially and the status of each subsystem test is displayed to the console terminal as the tests progress If a particular device is not available to test a message is displayed The test script does no destructive testing that is it does not write to disk driv...

Page 195: ...tapes DV floppy 3 Console loopback tests if lb argument is specified COM2 serial port and parallel port 4 VGA console tests These tests are run only if the console environment variable is set to serial The VGA console test displays rows of the word compaq 5 Network internal loopback tests for EW networks NOTE No write tests are performed on disk and tape drives Media must be installed to test the ...

Page 196: ...SMB0 MMB1 DIM1 00 54 25053 BA A01CPQ NI90112341 SMB0 MMB1 DIM2 00 54 25053 BA A01CPQ NI90112342 SMB0 MMB1 DIM3 00 54 25053 BA A01CPQ NI90112343 SMB0 MMB1 DIM4 00 54 25053 BA A01CPQ NI90112344 SMB0 MMB1 DIM5 00 54 25053 BA A01CPQ NI90112345 SMB0 MMB1 DIM6 00 54 25053 BA A01CPQ AY80112346 SMB0 MMB2 00 54 25582 01 B02 AY80012302 SMB0 MMB2 DIM1 00 54 25053 BA A01CPQ NI90112331 SMB0 MMB2 DIM2 00 54 250...

Page 197: ... Error field Indicates whether the FRU has any errors logged against it FRUs without errors show 00 hex FRUs with errors have a non zero value that represents a bit mask of possible errors See Table 7 4 Part The part number of the FRU in ASCII either a Compaq part number or a vendor part number Serial The serial number For Compaq FRUs the serial number has the form XXYWWNNNNN XX manufacturing loca...

Page 198: ...1 At least one SDD error has been logged Bit 3 is 1 FRU EEPROM is unreadable Bit 4 is 1 Checksum failure on bytes 0 62 Bit 5 is 1 Checksum failure on bytes 64 126 Bit 6 is 1 Checksum failure on bytes 128 254 Bit 7 is 1 FRU s system serial does not match system s NOTE Contact your service provider if the E error field shows any of these errors ...

Page 199: ...any errors in their EEPROM a show error command redisplays the SRM console prompt Example 7 6 shows errors logged in the system board s EEPROM Contact your service provider if the show error command displays an error Example 7 6 Show Error Command P00 show error SMB0 TDD Type 1 Test 1 SubTest 1 Error 1 SMB0 SDD Type 4 LastLog 1 Overwrite 0 P00 ...

Page 200: ...t the system Otherwise invoke RMC and use the env command Example 7 7 Show Power Command P00 show power Status Power Supply 0 Good Power Supply 1 Good Power Supply 2 Not Available System Fan 1 Good System Fan 2 Good System Fan 3 Bad System Fan 4 Good System Fan 5 Good System Fan 6 Good CPU 0 Temperature Warning CPU 1 Temperature Good CPU 2 Temperature Good CPU 3 Temperature Good Zone 0 Temperature...

Page 201: ...Troubleshooting 7 21 Power supplies Power supply 2 is not installed System fans Fan 3 is not working Temperature sensors on CPUs CPU 0 is above threshold Temperature sensors on PCI backplane ...

Page 202: ...ed dump DUMP Allowing 2060017 of the 2064113 available on 0x800001 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP Header to 0x800001 at 2064113 0x1f7ef1 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP Dump to 0x800001 End 0x800001 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 b...

Page 203: ...s a crash dump to the selected device Use this command when the system has hung and you are able to halt it with the Halt button or the RMC halt in command The crash command restarts the operating system and forces a crash dump to the selected device ...

Page 204: ...he operating system Use the troubleshooting tables on the following pages to diagnose the following types of problems Power problems Problems that prevent the system from powering up to the SRM console prompt Failures reported on the SRM console Boot problems Errors reported by the operating system NOTE Check your service agreement before handling internal parts of the system If in doubt contact y...

Page 205: ...within environmental specifications 10 35 C 50 95 F Internal power supply cables might not be plugged in at the system board Contact your service provider Power supply shuts down after a few seconds The system may be powered off by one of the following A remote management console command System software Fan failure Over temperature condition Power supply failure Faulty CPU Invoke RMC and use the e...

Page 206: ...as the console terminal the console variable should be set to graphics If you are using a serial console terminal the console environment variable should be set to serial If console is set to serial the power up display is routed to the COM1 serial communication port or MMJ port and cannot be viewed from the VGA monitor Try connecting a console terminal to the COM1 serial communication port When u...

Page 207: ...s error Error beep codes report an error at power up Power up screen includes error messages Use the error beep codes and control panel messages to determine the error Enter the more el command when the SRM prompt is displayed to read the event log Power up screen or console event log indicates problems with mass storage devices Storage devices are missing from the show config display Check the ca...

Page 208: ...onfiguration for the correct environment variable settings Examine the auto_action bootdef_dev boot_osflags and os_type environment variables For network boots make sure ei 0_protocols or ew 0_protocols is set to bootp for UNIX or mop for OpenVMS Device does not boot For problems booting over a network make sure ei 0_protocols or ew 0_protocols is set to bootp for UNIX or mop for OpenVMS Run the t...

Page 209: ...t run the SRM test command Refer to the OpenVMS Alpha System Dump Analyzer Utility Manual for information on how to interpret OpenVMS crash dump files Refer to the Guide to Kernel Debugging for information on using the Tru64 UNIX Krash Utility System is hung and SRM console is not operating Contact your service provider Operating system has crashed and rebooted Contact your service provider If the...

Page 210: ...the network type for the network interface card PCI Parity Errors Some PCI devices do not implement PCI parity and some have a parity generating scheme that may not comply with the PCI Specification In such cases the device functions properly as long as parity is not checked Parity checking can be turned off with the set pci_parity off command so that false PCI parity errors do not result in machi...

Page 211: ...ystem console PCI diagnostics for devices on the Supported Options List If the device is not on the list refer to the device s documentation The Supported Options List is on the World Wide Web http www digital com alphaserver es40 options es40_options html Storage adapter Run the test command to exercise the storage devices off the PCI controller option Ethernet adapter Run the test command to exe...

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Page 213: ...cifications 8 1 Chapter 8 Specifications This chapter gives specifications for ES40 systems Physical specifications Environmental specifications Electrical specifications Regulatory approvals Acoustic data ...

Page 214: ...38 7 cm 15 25 in 78 7 cm 31 0 in Nominal 65 kg 143 lb Max 96 kg 211 lb Shipping Container Height Width Depth Weight 82 4 cm 32 2 in 60 2 cm 24 0 in 101 6 cm 40 0 in Nominal 78 kg 172 lb Max 110 kg 242 lb Clearances Front Rear Left side Right side Operating 75 cm 29 5 in 15 cm 6 in None None Service 75 cm 29 5 in 75 cm 29 5 in 75 cm 29 5 in None ...

Page 215: ...80 6 cm 31 75 in Nominal 127 kg 280 lb Max 159 kg 350 lb Shipping Container Height Width Depth Weight 107 7 cm 42 4 in 100 3 cm 39 5 in 60 7 cm 23 9 in Nominal 149 kg 328 lb Max 185 kg 407 lb Clearances Front Rear Left side Right side Operating 75 cm 29 5 in 15 cm 6 in None None Service 75 cm 29 5 in 75 cm 29 5 in None 75 cm 29 5 in ...

Page 216: ...44 7 cm 17 6 in 76 5 cm 30 1 in Nominal 50 kg 110 lb Nominal 59 kg 130 lb Fits 14 in 8U standard RETMA cabinets Max 76 kg 167 2 lb Max 92 kg 202 4 lb Shipping Container Height Width Depth Weight 73 2 cm 28 8 in 60 7 cm 24 0 in 101 6 cm 40 0 in Nominal 72 kg 158 lb Max 106 kg 233 lb Clearances Operating See requirements of specific cabinet Service Min 121 9 cm 4 ft 76 3 cm 30 in withdrawal on rails...

Page 217: ...0 lb H9A15 M Series Height Width Depth Weight 200 cm 79 0 in 60 cm 23 6 in 110 cm 43 27 in Configuration dependent Max payload 1000 lb Shipping Container H9A10 M Series Height Width Depth Weight 185 5 cm 73 in 91 5 cm 36 in 122 cm 48 in Nominal 430 kg 946 lb Max 625 kg 1375 lb H9A15 M Series Height Width Depth Weight 216 cm 85 in 91 5 cm 36 in 122 cm 48 in Nominal 550 kg 1056 lb Max 640 kg 1408 lb...

Page 218: ...orage 60 days 28 o C 82 o F 46 o C 115 o F Min dew point temp Operating 2 o C 36 0 F Heat dissipation Tower and Rack Pedestal H9A10 H9A15 Nominal 900 w 3074 BTU hr 1480 w 5054 BTU hr Config dependent Maximum 1300 w 4440 BTU hr 2400 w 8196 BTU hr 4800 w 16392 BTU hr Airflow and quality Intake location Exhaust location Particle size Concentration Front Tower Pedestal and Rackmount Rear H9A10 H9A15 R...

Page 219: ...ate Tower and Rackmount Single power cord Multiple power cords Max VA Pedestal Each power cord Max VA M Series cab config dependent Nominal voltage Vac Each power cord 100 120 200 240 90 110 110 128 180 250 Single Single Single 50 60 50 60 50 60 49 51 59 61 49 51 59 61 49 51 59 61 11 0 A 8 5 A 5 0 A 6 5 A 5 3 A 3 0 A 1300 VA 1270 VA 1250 VA 10 6 max 12 0 A 10 5 A 6 0 A 1960 VA 1900 VA 1880 VA 100 ...

Page 220: ...erica or IEC 320 C13 to IEC 320 C14 other countries 2 330 cm 120 V nonremovable NEMA 10 ft 10 in L5 30P or 200 240 V nonremovable IEC 309 NOTE Power supplies are universal PFC auto ranging 100 120 200 240 Vac 8 4 Regulatory Approvals Table 8 7 Regulatory Approvals Agency approvals Reviewed to UL Listed to UL1950 3 rd edition and to CAN CSA C22 2 No 950 M95 TUV EN 60950 A4 1997 GS marked FCC Part 1...

Page 221: ...erverES40 with 0 x HDD DH 64AAA AA DS RZ2ED 16 6 6 6 6 6 6 6 6 48 48 48 48 DH 64AAA AA DS RZ2ED 16 BA36R R 6 x DS RZ1ED VW 6 7 6 8 49 50 LWAd B LpAm dBA operator positions Product Idle Operate Idle Operate DH 64AAA AA AlphaStation ES40 with 0 x HDD DH 64AAA AA DS RZ2ED 16 6 6 6 6 6 6 6 6 52 52 52 52 DH 64AAA AA DS RZ2ED 16 BA36R R 6 x DS RZ1ED VW 6 7 6 8 53 54 Current values for specific configura...

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Page 223: ...3 10 UNIX from the network 3 12 Booting Linux 3 16 bootp protocol 3 9 Bypass modes 4 6 Bypassing the RMC 4 6 C Checksum error 7 4 COM1 data flow defining 4 15 COM1 environment variables 4 12 com1_mode environment variable 4 4 Command conventions RMC 4 14 Components system chassis 1 3 system front 1 4 system rear 1 5 Configuration CPU 5 17 memory 5 23 PCI 5 30 power supply 5 13 Connectors rear 1 6 ...

Page 224: ...Event log 7 12 ew 0_inet_init environment variable 3 8 ew 0_protocols environment variable 3 9 F Factory installed software FIS 3 1 Fail safe loader 7 4 Fan failure 7 25 Firm bypass mode 4 8 Firmware updating 6 1 updating from OpenVMS system disk 6 7 updating from SRM 6 6 updating using BOOTP 6 8 updating using MOP 6 9 Firmware update utility 6 3 Firmware updates Internet access 6 2 manual 6 5 qua...

Page 225: ...g between 3 25 Operator control panel 1 8 customized message 2 13 start up messages 2 3 Option card problems 7 30 P Pagers 4 25 PCI bus problems 7 31 PCI cards installing 5 34 PCI parity errors 7 30 PCI slot locations pedestal 5 31 tower 5 32 PCI slots 2 20 PCI configuring 5 30 Physical specifications 8 2 PIC processor 4 3 Ports system rear 1 7 Power button 1 8 Power off on command RMC 1 9 Power p...

Page 226: ...mmand 4 27 snoop mode 4 7 soft bypass mode 4 7 status command 4 16 terminal setup 4 9 through mode 4 5 troubleshooting 4 30 RMC firmware updating 6 5 S SCSI bus length 5 45 SCSI expansion 5 45 Security for SRM console 2 24 Serial mode setting up 2 30 Serial terminal running utilities from 2 31 set com1_mode command RMC 4 15 set escape command RMC 4 27 set ocp_text command SRM 2 13 Setting SRM envi...

Page 227: ...tegories of problems 7 24 errors reported by operating system 7 29 network problems 7 30 option card problems 7 30 PCI bus problems 7 31 PCI parity errors 7 30 power problems 7 25 problems getting to console mode 7 26 problems reported by console 7 27 RMC 4 30 system diagnostics 7 2 test command 7 14 with console event log 7 12 U UART ports 4 5 UNIX booting 3 10 booting from SCSI disk 3 10 booting...

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