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3-89

Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide

Critical Error Log Messages  

Continued

Message

Description

NMI - PCI Bus Parity

Error

A parity error was detected on the PCI bus.

NMI - Expansion

Board Error

A board on the expansion bus indicated an error condition,

resulting in a server failure.

NMI - Expansion Bus

Master Time-Out

A bus master expansion board in the indicated slot did not

release the bus after its maximum time, resulting in a server

failure.

NMI - Expansion Bus

Slave Time-Out

A board on the expansion bus delayed a bus cycle beyond

the maximum time, resulting in a server failure.

NMI - Fail-Safe Timer

Expiration

Software was unable to reset the system fail-safe timer,

resulting in a server failure.

Processor Exception The indicated processor exception occurred.

NMI - Processor

Parity Error

The processor detected a data error, resulting in a server

failure.

Server Manager

Failure

An error occurred with the Server Manager/R.

NMI - Software

Generated Interrupt

Detected Error

Software indicated a system error, resulting in a server failure.

Caution:

Temperature

Exceeded

The operating system has detected that the temperature of

the system has exceeded the caution level. Accompanying

data in the log notes if an auto-shutdown sequence has been

invoked by the operating system.

Abnormal Program

Termination

The operating system has encountered an abnormal situation

that has caused a system failure.

ASR-2 Test Event

The System Configuration Utility generated a test alert.

NMI- Automatic

Server Recovery

Timer Expiration

The operating system has received notice of an impending

ASR-2 timer expiration.

Required System

Fan Failure

The required system fan has failed. Accompanying data in the

log notes if an auto-shutdown sequence has been invoked by

the operating system.

UPS A/C Line Failure

Shutdown or Battery

Low

The UPS notified the operating system that the AC power line

has failed. Accompanying data indicates if an auto-shutdown

sequence has been invoked or if the battery has been nearly

depleted.

ASR-2 detected by

ROM

An ASR-2 activity has been detected and logged by the

system ROM.

Summary of Contents for 1600R - ProLiant - 128 MB RAM

Page 1: ... ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide First Edition October 1997 Document Part Number 149036 001 Spares Part Number 298015 001 Compaq Computer Corporation ...

Page 2: ...this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation 1997 Compaq Computer Corporation All rights reserved Printed in the U S A The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement Compaq Compa...

Page 3: ...hapter 1 Illustrated Parts Catalog Mechanical Parts Exploded View 1 1 System Components Exploded View 1 2 Spares Parts List 1 3 Chapter 2 Removal and Replacement Procedures Electrostatic Discharge Information 2 1 Symbols in Equipment 2 2 Preparation Procedures 2 2 Rack Warnings 2 3 Server Warnings and Precautions 2 4 Front Bezel 2 5 Feet 2 6 Left Side Access Panel 2 7 Top Cover 2 8 Right Side Acce...

Page 4: ...Power On Self Test POST 3 4 Diagnostics Software 3 17 Primary Processor Test Error Codes 3 18 Memory Test Error Codes 3 19 Keyboard Test Error Codes 3 20 Parallel Printer Test Error Codes 3 21 Video Display Unit Test Error Codes 3 21 Diskette Drive Test Error Codes 3 22 Monochrome Video Board Test Error Codes 3 22 Serial Test Error Codes 3 23 Modem Communications Test Error Codes 3 23 Fixed Disk D...

Page 5: ...orage Fault Recovery Tracking 3 59 Storage Automatic Reconstruction 3 59 Network Interface Fault Recovery Tracking 3 59 Memory Fault Recovery Tracking 3 59 Remote Service Features 3 60 ROMPaq 3 61 Compaq Insight Manager 3 61 Features of Compaq Insight Management 3 61 Compaq Insight Management Software Architecture 3 62 Chapter 4 Connectors Switches and Jumpers Compaq ProLiant 1600 Processor Board ...

Page 6: ...pter 5 Physical and Operating Specifications System Unit 5 2 Power Supply 5 3 Compaq ProLiant 1600 5 3 Compaq ProLiant 1200 5 4 Dual Inline Memory Modules DIMMs 5 4 1 44 MB Diskette Drive 5 5 16X CD ROM Drive 5 6 Index ...

Page 7: ...ining hazardous energy circuits Compaq Computer Corporation reserves the right to make changes to Compaq ProLiant 1600 and ProLiant 1200 Servers without notice This document contains the following chapters Chapter 1 Illustrated Parts Catalog Contains Compaq ProLiant 1600 and ProLiant 1200 Servers exploded views and spares parts list Chapter 2 Removal and Replacement Procedures Contains steps for r...

Page 8: ...at failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or interesting poi...

Page 9: ...e hazardous WARNING To reduce the risk of electric shock or damage to the equipment If the system has multiple power supplies disconnect power from the system by unplugging all power cords from the power supplies Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at a...

Page 10: ... drivers patches and Compaq service updates from the following sources Internet Questions can be submitted to Compaq Technical Support staff using the electronic mail address support compaq com Compaq files can be accessed using the address FTP COMPAQ COM Enter anonymous for the user name at the log in prompt and enter your full Internet electronic mail address for the password You can access the ...

Page 11: ...ity Management Server Maintenance and Service Guides MSGs Server reference guides Compaq SmartStart and Support Software CD Compaq SmartStart and Support Software CD is located in the Server Setup and Management pack and contains System Configuration Utility software ROMPaq Drivers Compaq Management CD Compaq Management CD is located in the Server Setup and Management pack and contains Insight Man...

Page 12: ...ce and Service Guide Other Information Sources In addition to this guide the following information sources are available User Documentation Compaq Service Quick Reference Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Insight Manager ...

Page 13: ...r 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spares parts list for the Compaq ProLiant 1600 and ProLiant 1200 Servers See Table 1 1 for the names of referenced spare parts Mechanical Parts Exploded View 7 5 8 3 17 3 13 4 6 22 14 11 1 2 23 20 15 ...

Page 14: ...d Parts Catalog Figure 1 1 Exploded View of the Compaq ProLiant 1600 and ProLiant 1200 Server Mechanical Parts System Components Exploded View 8 22 1 29 30 18 19 21 24 25 10 12 16 17 2 9 23 24 26 28 21 27 1600 1200 20 ...

Page 15: ... 1 3 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide Figure 1 2 Exploded View of the Compaq ProLiant 1600 and ProLiant 1200 Server System Components ...

Page 16: ...5 V Battery Replacement 160274 001 13 Power Switch and Bracket 271929 001 14 Power Supply Rear Panel ProLiant 1600 only 270265 001 15 Power Supply Rear Panel ProLiant 1200 only 333576 001 BOARDS 16 Processor with Heatsink 233 66 512KB ProLiant 1200 only 278262 001 17 Processor Board without Processor with Cage and Fan ProLiant 1200 only 149088 001 18 Processor with Heat Sink 266 66 ProLiant 1600 o...

Page 17: ...2 Carton and Buns International 298017 002 43 Maintenance and Service Guide 298015 001 44 Illustrated Parts Map 298016 001 45 Slide Rail 22 inch Pair 165689 002 OPTIONS 46 64 MB Dual Inline Memory Module EDO buffered 60 ns 281858 001 47 128 MB Dual Inline Memory Module EDO buffered 60 ns 281859 001 48 Hot Plug Drive Cage 5 x 1 0 inch 250911 001 49 Duplexed Hot Plug Drive Cage 4 x 1 0 inch 271932 0...

Page 18: ...able Fast Wide SCSI 2 Hard Drive 199643 001 65 2 1 GB Non Hot Pluggable Fast Wide SCSI 2 Hard Drive 199644 001 66 2 1 GB Hot Pluggable Fast Wide SCSI 2 Hard Drive 199428 001 67 2 1 GB Non Hot Pluggable Fast SCSI 2 Hard Drive 142272 001 68 1 05 GB Hot Pluggable Fast SCSI 2 Hard Drive 146717 001 69 1 05 GB Non Hot Pluggable Fast SCSI 2 Hard Drive 146799 001 70 1 inch Drive Tray SCA Connector 242801 ...

Page 19: ... A discharge of static electricity can damage static sensitive devices or microcircuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions Transport products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at...

Page 20: ...indicates a Network Interface Connection To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle CLASS 1 LASER PRODUCT WARNING This label or equivalent is located on the surface of your CD ROM drive This label indicates that the product is classified as a CLASS 1 LASER PRODUCT Preparation Procedures Before b...

Page 21: ...important that you follow these precautions to provide for rack stability and safety and to protect both personnel and property Heed all cautions and warnings throughout the installation instructions that came with the server CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning any installation procedure See the section titled Electros...

Page 22: ...tion The racks are coupled together in multiple rack installations WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Install the power supply before connecting the power cord to the ...

Page 23: ...rounded earthed electrical outlet that is easily accessible at all times Disconnect power from the server by unplugging the power cord from either the electrical outlet or the server CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes...

Page 24: ...Front Bezel To remove the front bezel 1 Unlock the front bezel keylock 2 Open the front bezel 3 Lift up the front bezel and pull it away from the chassis Figure 2 1 Removing the Front Bezel Reverse steps 1 through 3 to replace the front bezel ...

Page 25: ...paration procedures See page 2 2 2 Remove the front bezel See page 2 6 3 Place the server on its left side 4 Remove the T 15 screw from each foot 5 Pivot each foot down and pull it off the base of the chassis 1 2 3 Figure 2 2 Removing the Feet From the Chassis Reverse steps 1 through 5 to replace the feet Make sure each foot snaps securely in its holders ...

Page 26: ...injury from hot surfaces allow the internal system components to cool before touching them 1 Perform the preparation procedures See page 2 2 2 Open the front bezel 3 Loosen the two thumbscrews attaching the left side access panel to the front of the chassis 4 Slide the left side access panel back and pull it away from the chassis Figure 2 3 Removing the Left Side Access Panel Reverse steps 1 throu...

Page 27: ...WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them To remove the top cover 1 Perform the preparation procedures See page 2 2 2 Open the front bezel 3 Loosen the thumbscrew attaching the top cover to the chassis 4 Slide the top cover back and out 5 Lift the top cover from the chassis 1 2 Figure 2 4 Removing the Top Cover...

Page 28: ... the preparation procedures See page 2 2 2 Remove the front bezel See page 2 6 3 Remove the feet on the base of the right side access panel See page 2 7 4 Remove the two T 15 screws securing the right side access panel to the front of the chassis 5 Pull the right side access panel back and away from the chassis Figure 2 5 Removing the Right Side Access Panel Reverse steps 1 through 5 to replace th...

Page 29: ...an contain a second CD ROM tape drives hard drives or any SCSI device The Compaq ProLiant 1600 and ProLiant 1200 Servers support up to seven mass storage devices The following table and illustration describe the drive configurations 0 1 2 3 4 Removable Media Area Hot Pluggable Hard Drive Bays 6 Hot Pluggable 5 0 2 1 3 4 5 6 Figure 2 6 Server Drive Positions Table 2 1 Description of Drive Bays Driv...

Page 30: ...the left side access panel See page 2 8 4 Disconnect all cables from the hot plug drive cage 5 Remove the four T 15 screws 6 Slide the hot plug drive cage out the front of the chassis Figure 2 7 Removing the Hot Plug Drive Cage CAUTION Make sure that all power and signal cables to the hot plug drive cage have been reseated properly Reverse steps 1 through 6 to replace the hot plug drive cage ...

Page 31: ...s See page 2 2 2 Open the front bezel 3 Remove the left side access panel See page 2 8 4 Remove the two T 15 screws and washers from the front of the drive 5 Disconnect the CD ROM cable 6 Slide the CD ROM drive out the front of the chassis 7 Disconnect the power cable Figure 2 8 Removing the CD ROM Drive Reverse steps 1 through 7 to replace the CD ROM drive ...

Page 32: ...Remove the front bezel See page 2 6 3 Remove the top cover See page 2 9 4 Disconnect all cables from the diskette drive 5 Remove the two T 15 screws and washers from the front of the drive 6 Slide the diskette drive out the front of the chassis Figure 2 9 Removing the Diskette Drive Reverse steps 1 through 6 to replace the diskette drive ...

Page 33: ... 2 15 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide Cable Diagrams Figure 2 10 IDE CD ROM Drive Cable Diagram Figure 2 11 Diskette Drive Cable Diagram ...

Page 34: ... 2 16 Removal and Replacement Procedures Figure 2 12 Hot Plug Drive Cage Cable Folding and Routing Diagram ProLiant 1600 Figure 2 13 Hot Plug Drive Cage Cable Folding and Routing Diagram ProLiant 1200 ...

Page 35: ...move the top cover See page 2 9 3 Disconnect all cables from the system I O board cage 4 Remove any installed boards Place them on a non conductive work surface You will install them on the replacement system I O board cage 5 Remove the two security screws if installed 6 Push down on the cage ejector lever and pull out 7 Pull the system I O board cage out the back of the chassis 1 2 3 Figure 2 14 ...

Page 36: ...cover See page 2 9 3 Loosen the single thumbscrew attaching the I O fan to the chassis 4 Tilt the top of the I O fan forward and away from the chassis 5 Disconnect the I O fan cable and slide it out of the clip 6 Lift the I O fan away from the chassis 1 2 3 Figure 2 15 Removing the I O Fan Reverse steps 1 through 6 to replace the I O fan ...

Page 37: ...ked with these symbols indicates the presence of electrical shock hazards The enclosed area contains no operator serviceable parts To reduce the risk of injury from electrical shock hazards do not open this enclosure 2 Remove the front bezel See page 2 6 3 Remove the top cover See page 2 9 4 Remove the single T 15 screw 5 Slide the power switch housing back and lift it out of the chassis 2 3 1 Fig...

Page 38: ...he power supply cables and LED cables from the strain relief casing and disconnect them from the power switch Power SCSI Activity Figure 2 17 Disconnecting the Power Switch Cables Reverse steps 1 through 6 to replace the power switch and cable assembly ...

Page 39: ...odule terminator board memory expansion board and memory See Chapter 1 Illustrated Parts Catalog for the spares parts numbers for these items Processor Cage To remove the processor cage 1 Perform the preparation procedures See page 2 2 2 Disconnect all cables from the processor cage assembly 3 Remove the two security screws if installed 4 Push down on the processor cage ejector lever and pull out ...

Page 40: ... 2 22 Removal and Replacement Procedures 5 Pull the processor cage out through the back of the chassis Figure 2 19 Removing the Processor Cage Reverse steps 1 through 5 to replace the processor cage ...

Page 41: ...ocessor is installed a terminator board must be installed Compaq ProLiant 1600 only 1 Perform the preparation procedures See page 2 2 2 Remove the processor cage see page 2 21 and open the cage door 3 Lift up two levers on each end of the Pentium II adapter board 4 Lift the Pentium II adapter board from the processor cage 1 1 2 Figure 2 20 Removing the Pentium II Adapter Board Reverse steps 1 thro...

Page 42: ...he terminator board from the Compaq ProLiant 1600 1 Perform the preparation procedures See page 2 2 2 Remove the processor cage see page 2 21 and open the cage door 3 Lift up two levers on each end of the terminator board 4 Lift the terminator board from the processor cage 1 2 1 Figure 2 21 Removing the Terminator Board Reverse steps 1 through 4 to replace the terminator board ...

Page 43: ...es See page 2 2 2 Remove the processor cage see page 2 21 and open the cage door 3 Remove the Pentium II adapter board and place it on a non conductive work surface See page 2 23 4 Push in the latches on each side of the processor until you hear two clicks This locks the tabs in the open position 5 Slide the processor from the Pentium II adapter board 1 2 1 Figure 2 22 Removing the Processor from ...

Page 44: ...e processor cage see page 2 21 and open the cage door 3 Push in the latches on each side of the processor until you hear two clicks This locks the tabs in the open position 4 Lift the processor from the processor board 2 1 1 1 Figure 2 23 Removing the Processor from the Compaq ProLiant 1200 Server Reverse steps 1 through 4 to replace the Compaq ProLiant 1200 processor ...

Page 45: ...II adapter board and place it on a non conductive work surface See page 2 23 4 Pull out the clips on each end of the processor power module 5 Slide the processor power module from the Pentium II adapter board 1 2 Figure 2 24 Removing the Processor Power Module from the Compaq ProLiant 1600 Server Reverse steps 1 through 5 to replace a processor power module in the Compaq ProLiant 1600 Server The c...

Page 46: ...sor See page 2 26 4 Pull out the clips on each end of the processor power module 5 Lift the processor power module from the processor board 1 2 Figure 2 25 Removing the Processor Power Module from the Compaq ProLiant 1200 Server Reverse steps 1 through 5 to replace a processor power module in the Compaq ProLiant 1200 Server The clips on the processor power module will snap into a locked position a...

Page 47: ...Perform the preparation procedures See page 2 2 2 Remove the processor cage See page 2 21 3 Lift up the locking levers on each side of the memory board 4 Lift up the memory expansion board to unplug it from the processor board slot 1 2 Figure 2 26 Removing the Memory Expansion Board Reverse steps 1 through 4 to replace the memory expansion board ...

Page 48: ...ProLiant 1200 Servers ship standard with 32 megabytes of memory two 16 MB DIMMs installed on the memory board Memory is expandable to 512 megabytes J1 J2 J3 J4 Figure 2 27 DIMM Sockets on the Processor Board Compaq ProLiant 1600 only J12 J11 J10 J9 J8 J7 J6 J5 Note Both slots in a bank must be populated Bank 6 Bank 5 Bank 4 Bank 3 Bank 6 Bank 5 Bank 4 Bank 3 Figure 2 28 DIMM Sockets on the Memory ...

Page 49: ... 2 on the processor board ProLiant 1600 only Bank 3 DIMM sockets 5 and 6 on the memory expansion board Bank 2 DIMM sockets 3 and 4 on the processor board ProLiant 1600 only Bank 4 DIMM sockets 7 and 8 on the memory expansion board Bank 5 DIMM sockets 9 and 10 on the memory expansion board Bank 6 DIMM sockets 11 and 12 on the memory expansion board CAUTION Use only Compaq DIMMs DIMMs from other sou...

Page 50: ...om the Processor Board ProLiant 1600 only 2 1 1 Figure 2 30 Removing a DIMM from the Memory Expansion Board Reverse steps 1 through 5 to replace the DIMM The DIMM can be installed in only one way Match the notch on the module with the tab on the memory socket Push the module down into the socket making sure that the module is fully inserted and properly seated ...

Page 51: ...6 MB 2 x 16 MB 512 MB 2 x 128 MB 2 x 128 MB 512 MB 2 x 32 MB 2 x 64 MB 2 x 64 MB 2 x 32 MB 2 x 32 MB 2 x 32 MB Table 2 3 Examples of DIMM Upgrade Combinations Compaq ProLiant 1200 Total Memory Bank 1 Bank 2 Bank 3 Bank 4 32 MB 2 x 16 MB 64 MB 2 x 16 MB 2 x 16 MB 64 MB 2 x 32 MB 128 MB 2 x 16 MB 2 x 16 MB 2 x 16 MB 2 x 16 MB 128 MB 2 x 32 MB 2 x 32 MB 128 MB 2 x 64 MB 128 MB 2 x 16 MB 2 x 16 MB 2 x...

Page 52: ... out slightly 5 Compaq ProLiant 1600 only Remove the processor baffle by detaching the velcro holding it to the power supply 6 Compaq ProLiant 1600 only Disconnect the power supply cable from the power switch 7 Disconnect all other power supply cables 8 Remove four T 15 screws securing the power supply to the back of the chassis 9 Pull the power supply out the side of the chassis 2 1 3 Figure 2 31...

Page 53: ...on procedures See page 2 2 2 Remove the top cover See page 2 9 3 Remove the left side access panel See page 2 8 4 Remove the system I O board cage See page 2 17 5 Remove the processor cage See page 2 21 6 Disconnect all cables from the backplane board 7 Remove the three T 15 screws from the backplane board 8 Slide the backplane board down slightly and pull it from its mounting posts Figure 2 32 Re...

Page 54: ... page 2 9 3 Connect the replacement battery to the battery header on the system I O board 4 Move the jumper on connector E2 from pins 1 and 2 to pins 2 and 3 Figure 2 33 Installing the External Replacement Battery 5 Remove the adhesive backing from the hook and loop fastener strip Place the battery and the hook and loop fastener strip as indicated in the following illustration 6 Place the sticker ...

Page 55: ...r describes software and firmware diagnostic tools available for Compaq server products The sections in this chapter are Utility Access Power On Self Test POST Diagnostics Software Drive Array Advanced Diagnostics DAAD Integrated Management Log Rapid Recovery Services Remote Service Features ROMPaq Compaq Insight Manager ...

Page 56: ...stem partition If the system was installed using SmartStart the Compaq utilities are automatically available on the system partition The system partition could also have been created during a manual system installation To run the utilities on the system partition boot the system and press F10 when you see the following message Press F10 for system partition utilities Then select the utilities from...

Page 57: ... the diskette you would like to create from the list and follow the instructions on the screen Run the Utilities from the Compaq SmartStart and Support Software CD IMPORTANT Only the System Configuration Utility and the Array Configuration Utility can be executed from the Compaq SmartStart and Support Software CD All other utilities can be executed only from the system partition or from diskette T...

Page 58: ...3 1 The error messages and codes listed in Table 3 1 include all codes generated by Compaq products Your system generates only those codes that are applicable to your configuration and options Table 3 1 POST Error Messages Error Code Audible Beeps L Long S Short Probable Source of Problem Action A Critical Error occurred prior to this power up None A catastrophic system error which caused the serv...

Page 59: ...ers Maintenance and Service Guide 104 ASR 2 Timer Failure None System board failure Run Diagnostics Replace failed assembly as indicated 162 System Options Not Set 2S Configuration incorrect Run the System Configuration Utility and correct Continued ...

Page 60: ...tion Utility and correct 172 1 Configuration Nonvolatile Memory Invalid None Nonvolatile configuration corrupt Run the System Configuration Utility and correct 173 Slot ID Mismatch None Board replaced configuration not updated Run the System Configuration Utility and correct 174 Configuration Slot Mismatch Device Not Found None EISA or PCI board not found Run the System Configuration Utility and c...

Page 61: ...does not match configuration memory Run the System Configuration Utility and correct 179 System Revision Mismatch None A board was installed that has a different revision date Run the System Configuration Utility and correct 180 Log Reinitialized None 201 Memory Error None RAM failure Run Diagnostics Replace failed assembly as indicated Continued ...

Page 62: ...tion Check DIMM SIMM Installation None Memory module installed incorrectly Verify placement of memory modules 208 Invalid Memory Speed Check DIMM SIMM Installation 1L 1S The speed of the memory is too slow where xx00 expansion board SIMMs are too slow or 00yy system board SIMMs are too slow xx and yy have corresponding bit set The speed of the memory modules must be 60 ns Verify the speed of the m...

Page 63: ...t indicated or run the System Configuration Utility to remove the processor from the CFG file 214 DC DC Converter Failed None PowerSafe Module DC DC Converter failed Run Diagnostics Replace failed assembly as indicated 301 Keyboard Error None Keyboard failure Turn off the computer then reconnect the keyboard 301 Keyboard Error or Test Fixture Installed None Keyboard failure Replace the keyboard Co...

Page 64: ...nostics to determine which is in error 3 Replace the part indicated 40X Parallel Port X Address Assignment Conflict 2S Both external and internal ports are assigned to parallel port X Run the System Configuration Utility and correct 402 Monochrome Adapter Failure 1L 2S Monochrome display controller Replace the monochrome display controller 501 Display Adapter Failure 1L 2S Video display controller...

Page 65: ...detected that was not reported by CMOS None Installed coprocessor not configured Run the System Configuration Utility and correct 703 CMOS reports a coprocessor that has not been detected 2S Coprocessor or configuration error 1 Run the System Configuration Utility and correct 2 Replace the coprocessor Continued ...

Page 66: ...re Error code displays after error message Run Diagnostics Replace failed assembly as indicated 1610 Temperature violation detected Waiting for system to cool 2S Ambient system temperature too hot Check fan in system environment 1611 Fan failure detected 2S Required fan not installed or spinning Check fans 1612 Primary power supply failure 2S Primary power supply has failed Replace power supply as...

Page 67: ...02 SCSI cable error detected System halted None Incorrect cabling 1 For integrated SCSI Controllers ensure that the internal connector has SCSI termination attached 2 For option card SCSI controllers ensure that only one of the two internal connectors has termination attached Continued ...

Page 68: ...ory services Use fixed disk device driver that supports virtual mode memory services 1705 Locked SCSI Bus Detected System halted None SCSI bus failure Run Diagnostics Replace failed assembly as indicated 1730 Fixed Disk 0 does not support DMA Mode None Fixed disk drive error Run the System Configuration Utility and correct 1731 Fixed Disk 1 does not support DMA Mode None Fixed disk drive error Run...

Page 69: ...ty and correct 1751 Fixed Disk 1 failed Identify command None Fixed disk drive error Run the System Configuration Utility and correct 1760 Fixed Disk 0 does not support Block Mode None Fixed disk drive error Run the System Configuration Utility and correct 1761 Fixed Disk 1 does not support Block Mode None Fixed disk drive error Run the System Configuration Utility and correct Continued ...

Page 70: ...DFFFF along with the SMART 2 E 8 bit Option ROM due to EISA bus limitations Please remove or reconfigure your ISA card Remove or reconfigure conflicting ISA cards Disable shared memory on any ISA network cards that may be installed 1766 Slot x Drive Array requires System ROM Upgrade Run Systems ROMPaq Utility Run the latest Systems ROMPaq Utility to upgrade your System ROMs 1767 Slot x Drive Array...

Page 71: ... 3 17 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide Continued ...

Page 72: ...led Press F2 to accept the data loss and re enable the logical drives Restore data from backup 1771 Primary Disk Port Address Assignment Conflict None Internal and external hard drive controllers are both assigned to the primary address Run the System Configuration Utility and correct 1772 Secondary Disk Port Address Assignment Conflict None Address Assignment Conflict Internal and external hard d...

Page 73: ... Select F2 to write contents of Array Accelerator to drives None SMART 2 Controller error Data found in Array Accelerator is older than data found on drives Press F1 to discard the older data in the Array Accelerator and retain the newer data on the drives 1776 Drive Array SCSI Port Termination Error None External and internal SCSI drives are both configured to Port 1 Reconfigure drives Continued ...

Page 74: ...f data If this message appears and drive X has not been replaced this indicates an intermittent drive failure This message also appears once immediately following drive replacement whenever data must be restored from backup 1780 Disk 0 Failure None Hard drive format error Run Diagnostics Replace failed assembly as indicated 1781 Disk 1 Failure None Hard drive format error Run Diagnostics Replace f...

Page 75: ...e to operate in the Interim Data Recovery mode 1787 Drive Array Operating in Interim Recovery Mode Physical drive replacement needed Drive X None Hard drive X failed or cable is loose or defective Following a system restart this message reminds you that drive X is defective and fault tolerance is being used 1 Replace drive X as soon as possible 2 Check loose cables 3 Replace defective cables 1788 ...

Page 76: ...oise on the data cable If this message was due to a bad power cable connection but not because of an incorrect drive replacement repair the connection and press F2 Or If this message was not due to a bad power cable connection and no drive replacement took place this could indicate noise on the data cable Check cable for proper routing Continued ...

Page 77: ...o fail drive s that are not responding Interim Recovery Mode will be enabled if configured for fault tolerance None Cable or hard drive failure 1 Check the cable connections 2 If cables are connected replace the drive 3 If you do not want to replace the drives now press F2 1790 Disk 0 Configuration Error None Hard drive error or wrong drive type Run the System Configuration Utility and Diagnostics...

Page 78: ...s that while the system was in use power was interrupted while data was in the Array Accelerator memory Power was then restored within eight to ten days and the data in the Array Accelerator was flushed to the drive array No action necessary no data has been lost Perform orderly system shutdowns to avoid data remaining in the Array Accelerator Continued ...

Page 79: ...ive Array Array Accelerator Battery Charge Low Array Accelerator is temporarily disabled Array Accelerator will be re enabled when battery reaches full charge None This is a warning that the battery charge is below 75 Posted writes are disabled Replace the Array Accelerator board if batteries do not recharge within 36 power on hours 1795 Drive Array Array Accelerator Configuration Error Data does ...

Page 80: ...nding Array Accelerator is temporarily disabled None Array Accelerator is defective or has been removed 1 Check that the Array Accelerator is properly seated 2 Run the System Configuration Utility to reconfigure the Compaq IDA 2 without the Array Accelerator Continued ...

Page 81: ...ray Accelerator Write Error Occurred Array Accelerator is disabled None Hard parity error while writing data to posted writes memory Enable Array Accelerator 1799 Drive Array Drive s Disabled due to Array Accelerator Data Loss Select F1 to continue with logical drives disabled Select F2 to accept data loss and to re enable logical drives None Volume failed due to loss of data in posted writes memo...

Page 82: ...agnostic Tools Run System Configuration Utility F10 key None A configuration error occurred during POST Press F10 to run System Configuration Utility RESUME F1 KEY None As indicated to continue Press the F1 key ...

Page 83: ...agnose Drive Array Diagnostic error codes are generated when the Diagnostics software recognizes a problem These error codes help identify possible defective subassemblies Tables 3 2 through 3 17 list possible error codes a description of the error condition and the action required to resolve the error condition In each case the Recommended Action column lists the steps necessary to correct the pr...

Page 84: ...em boards or processor assemblies either processor boards or system boards that include the processor Table 3 2 Primary Processor Test Error Codes Error Code Description Recommended Action 101 xx CPU test failed Replace the processor board and retest 103 xx 104 xx 105 xx 106 xx DMA page registers test failed Interrupt controller master test failed Port 61 error Keyboard controller self test failed...

Page 85: ...ervers Maintenance and Service Guide 114 xx Speaker test failed 1 Verify the speaker connection and retest 2 Replace the speaker and retest 3 Replace the system board and retest 116 xx Cache test failed Replace the system board and retest Continued ...

Page 86: ... 5 Replace the processor board and retest 6 Replace the system board and retest Memory Test Error Codes The 200 series of Diagnostic error codes identifies failures with the memory subsystem Corrective action may require replacement of the memory expansion board the memory modules or the processor assembly Table 3 3 Memory Test Error Codes Error Code Description Recommended Action 200 xx Invalid m...

Page 87: ...iled Walking I O test failed Increment pattern test failed The following steps apply to error codes 203 xx through 210 xx 1 Replace the memory module and retest 2 Replace the processor board and retest 3 Replace the memory expansion board and retest 207 xx Invalid memory configuration check DIMM installation DIMMs installed have 8K refresh Replace DIMMs Continued ...

Page 88: ...r processor power module Keyboard Test Error Codes The 300 series of Diagnostic error codes identifies failures with keyboard and system board functions Corrective action may require replacement of the keyboard or the system board assembly Table 3 4 Keyboard Test Error Codes Error Code Description Recommended Action 301 xx 302 xx 303 xx 304 xx Keyboard short test 8042 self test failed Keyboard lon...

Page 89: ...ttern test failed Printer failed or not connected The following steps apply to error codes 401 xx through 498 xx 1 Connect the printer and retest 2 Check the power to the printer and retest 3 Install the loopback connector and retest 4 Check the switch on the Serial Parallel Interface board if applicable and retest 5 Replace the Serial Parallel Interface board if applicable and retest 6 Replace th...

Page 90: ...25 mode 8 x 8 character cell test failed Video 40 x 25 mode test failed Video 320 x 200 mode color set 0 test failed Video 320 x 200 mode color set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed The following steps apply to error codes 501 xx through 516 xx 1 Replace the...

Page 91: ...iskette write protect test failed Diskette reset controller test failed Diskette change line test failed Pin 34 is not cut on 360 KB diskette drive Diskette type error Diskette drive speed not within limits The following steps apply to error codes 600 xx through 698 xx 1 Replace the diskette and retest 2 Check and or replace the diskette power and signal cables and retest 3 Replace the diskette dr...

Page 92: ...t failed Monochrome video text mode test failed The following steps apply to error codes 802 xx and 824 xx 1 Replace monitor and retest 2 Replace the Advanced VGA board and retest 3 Replace monochrome board and retest 4 Replace the system board and retest ...

Page 93: ...etest 2 Replace the Serial Parallel Interface board if applicable and retest 3 Replace the system board and retest Modem Communications Test Error Codes The 1200 series of Diagnostic error codes identifies failures with the modem Corrective action may require replacement of the modem Table 3 10 Modem Communications Test Error Codes Error Code Description Recommended Action 1201 xx 1202 xx 1203 xx ...

Page 94: ...ed disk ID drive types test failed Fixed disk format test failed Fixed disk read test failed Fixed disk write read compare test failed Fixed disk random seek test failed Fixed disk controller test failed Fixed disk format bad track test failed Fixed disk reset controller test failed Fixed disk park head test failed Fixed disk head select test failed Fixed disk conditional format test failed Fixed ...

Page 95: ...r Codes Error Code Description Recommended Action 1900 xx 1901 xx 1902 xx 1903 xx 1904 xx 1905 xx 1906 xx Tape ID failed Tape servo write failed Tape format failed Tape drive sensor test failed Tape BOT EOT test failed Tape read test failed Tape write read compare test failed The following steps apply to error codes 1900 xx through 1906 xx 1 Replace the tape cartridge and retest 2 Check and or rep...

Page 96: ...Diagnostic error codes identifies failures with the video board monitor or system board assembly Corrective action may require replacement of the monitor video board or system board assembly Table 3 13 Advanced VGA Board Test Error Codes Error Code Description Recommended Action ...

Page 97: ...st failed Video gray scale test failed Video white screen test failed Video noise pattern test failed Lightpen text mode test failed no response ECG VGC memory test failed ECG VGC ROM checksum test failed ECG VGC attribute test failed ECG VGC 640 x 200 graphics mode test failed ECG VGC 640 x 350 16 color set test failed ECG VGC 640 x 350 64 color test failed ECG VGC monochrome text mode test faile...

Page 98: ...68 xx 2477 xx 2480 xx Advanced VGA Bit BLT Test Advanced VGA DAC Test Advanced VGA Data Path Test Advanced VGA DAC Test The following steps apply to error codes 2458 xx through 2480 xx 1 Run Setup 2 Replace the system board and retest ...

Page 99: ...card ID failed Network card setup failed Network card transmit failed Network card configuration failed Network card reset failed Network card internal failed Network card external failed Network card open failed Network card initialization failed Network card Internal loopback failed Network card external loopback failed The following steps apply to error codes 6000 xx through 6089 xx 1 Check the...

Page 100: ...nconditional Format test failed SCSI Disk Read Test Failed SCSI Disk SA Media test failed SCSI Disk Erase tape test failed SCSI Disk Random Read test failed Media load unload test failed The following steps apply to error codes 6500 xx through 6599 xx 1 Run the System Configuration Utility and verify the drive type 2 Replace the SCSI disk drive signal and power cables and retest 3 Replace the SCSI...

Page 101: ...ollowing steps apply to error codes 6600 xx through 6605 xx 1 Replace the CD ROM media and retest 2 Check and or replace the signal cable and retest 3 Check the switch settings on the adapter board if applicable 4 Replace the SCSI controller if applicable and retest 5 Replace the CD ROM drive and retest 6 Replace the system board and retest ...

Page 102: ...CSI Disk Erase tape test failed Media load unload test failed The following steps apply to error codes 6700 xx through 6799 xx 1 Run the System Configuration Utility and verify the drive type 2 Replace the SCSI Tape drive signal and power cables and retest 3 Replace the SCSI controller and retest 4 Replace the SCSI Tape drive and retest 5 Replace the system board and retest Server Manager R Board ...

Page 103: ... 14 7000 15 7000 21 7000 22 7000 23 7000 24 Processor 80186 Timer Processor 80186 Registers Processor Watch Dog Timer Processor 8570 RAM Processor 8570 RTC Memory Memory Write Read Memory Address Memory Refresh Alert For error codes 7000 11 through 7000 46 replace the Server Manager R board and retest Continued ...

Page 104: ...analog For error codes 7000 51 through 7000 57 replace the Server Manager R board Enhanced 2400 Baud Integrated Modem and retest 7000 61 7000 62 Voice DTMF Internal Loopback Voice DTMF Internal Loopback For 7000 61 and 7000 62 error codes replace the Server Manager R board Voice ROM 7000 78 7000 79 Host ADC Measurements Battery For 7000 78 and 7000 79 error codes replace the Server Manager R board...

Page 105: ...iant 1200 Servers Maintenance and Service Guide 8601 xx Pointing Device Interface test failed The following steps apply for the 8601 xx error codes 1 Replace with a working pointing device and retest 2 Replace the system board and retest ...

Page 106: ...sible information about the array controllers in the system and to offer a list of all detected problems NOTE Refer to the Drive Array Advanced Diagnostics User Guide for complete details and procedures about this diagnostic tool DAAD works by issuing multiple commands to the array controllers to determine if a problem exists This data can then be saved to a file and in severe situations sent to C...

Page 107: ...he system parameters DAAD gathers all the information it can from all of the array controllers in the system The time it takes to gather this information depends on the size of your system A second Please Wait panel may be displayed to indicate that the utility is identifying the ROM version of an array controller in the system CAUTION Do not cycle the power the utility must perform low level oper...

Page 108: ...d and write If there are many parity errors you may need to replace the array accelerator board Accelerator parity read errors n Number of times that read memory parity errors were detected during transfers from memory on array accelerator board If there are many parity errors you may need to replace the array accelerator board Accelerator parity write errors n Number of times that write memory pa...

Page 109: ...presence of the identification signatures on the array accelerator board There is no way to determine if dirty or bad data was in the cache and is now lost Accelerator status Temporarily disabled Array accelerator board has been temporarily disabled Check the Disable Code field Accelerator status Unrecognized status A status returned from the array accelerator board that DAAD does not recognize Ob...

Page 110: ...ay accelerator board Battery X not fully charged Battery is not fully charged If 75 of the batteries present are fully charged the array accelerator is fully operational If more than 75 of the batteries are not fully charged allow 36 hours to recharge them Board not attached Array controller configured for use with array accelerator board but one is not attached Attach array accelerator board to a...

Page 111: ...enance and Service Guide signature is zero nonvolatile RAM contains a configuration signature that is zero Old versions of the System Configuration Utility could cause this System Configuration Utility to configure the controller and nonvolatile RAM Continued ...

Page 112: ...s upgrading DAAD Error 102 Controller is correct however IDA firmware version should be greater than 1 26 Obtain the latest firmware Controller is located in special video slot Controller is installed in slot for special video control signals If controller is used in this slot LED indicators on front panel may not function properly Install the controller in a different slot and run the System Conf...

Page 113: ...needs replacing DAAD Error 104 The Intelligent Array Expansion System firmware is less than version 1 14 Replace the controller as soon as possible Controller reported POST error Error Code x The controller returned an error from its internal Power On Self Tests Replace the controller Continued ...

Page 114: ...n Utility to reinitialize the array accelerator board Drive bay X needs replacing DAAD Error 102 The 210 megabyte hard drive has firmware version 2 30 or 2 31 Replace the drive Drive Monitoring features are unobtainable DAAD unable to get monitor and performance data due to fatal command problem such as drive time out or unable to get data due to these features not supported on the controller Chec...

Page 115: ...un the System Configuration Utility to properly initialize this drive Drive X indicates position Y Message indicates which physical drive appears to be scrambled or in a drive bay other than the one for which it was originally configured Examine the graphical drive representation on DAAD to determine proper drive locations Remove drive X and place it in drive position Y Rearrange the drives accord...

Page 116: ...ith this drive replace it with a Compaq drive Identify controller data did not match with NVRAM The identify controller data from the array controller did not match with the information stored in nonvolatile RAM This could occur if new previously configured drives have been placed in a system that has also been previously configured It could also occur if the firmware on the controller has been up...

Page 117: ... the array accelerator board until the drive rebuild completes Less than 75 batteries at sufficient voltage The operation of the array accelerator board has been disabled due to less than 75 of the battery packs being at the sufficient voltage level Allow sufficient time for the batteries to recharge 36 hours If the batteries have not recharged after 36 hours replace the array accelerator board Co...

Page 118: ...or this logical drive from the tape backup Otherwise follow the wrong drive replaced or loose cable detected procedures Logical Drive X status INTERIM RECOVERY A physical drive in this logical drive has failed The logical drive is operating in interim recovery mode and is vulnerable Replace the failed drive as soon as possible Logical Drive X status LOOSE CABLE DETECTED A physical drive has a cabl...

Page 119: ...G System drives is beyond safe operating levels Logical Drive X status RECOVERING A physical drive in this logical drive has failed and has now been replaced The replaced drive is rebuilding from the mirror drive or the parity data Nothing needs to be done Normal operations can occur Continued ...

Page 120: ... connections Mirror data miscompare Data was found at reinitialization in the posted write memory however the mirror data compare test failed resulting in data being marked as invalid Data loss is possible Replace the array accelerator board Mirrored memory location errors Soft errors occurred when attempting to read the same data from both sides of the mirrored memory Data loss will occur Replace...

Page 121: ...ide cable If that does not work the drive may need to be replaced Drive bay X is a replacement drive This drive has been replaced This message displays if a drive is replaced in a fault tolerant logical volume If the replacement was intentional allow the drive to rebuild Continued ...

Page 122: ...ed The physical drive was incorrectly replaced after another drive failed Replace the drive that was incorrectly replaced and replace the original drive that failed Do not run the System Configuration Utility and try to reconfigure data will be lost SCSI port X drive ID Y firmware needs upgrading Drive s firmware may cause problems and should be upgraded Run Options ROMPaq to upgrade the drive s f...

Page 123: ...this drive has been violated Check for the particular threshold that has been violated Threshold violations for drive bay X This is a list of the individual thresholds that have been violated for this drive The drive may need to be replaced Run the Compaq Diagnostics Utility to determine if the drive has been initialized and the threshold violation warrants drive replacement Continued ...

Page 124: ...e drive may be a third party drive or the drive s operating parameters may have been altered Condition may cause data corruption if power to the drive is interrupted Replace the drive with a Compaq supplied drive or restore the drive s operating parameters Wrong Accelerator This could mean that either the board was replaced in the wrong slot or placed in a system that was previously configured wit...

Page 125: ... an event in the Integrated Management Log in several ways On the Integrated Management Display From within Compaq Insight Manager From within Compaq Survey Utility IML Management Utility Integrated Management Display The Integrated Management Display is an LCD display panel that presents information directly at the server assisting in diagnosing and servicing the server without a keyboard and mon...

Page 126: ...w 1 From the Insight Manager select the appropriate server 2 Select the Configuration button 3 Select the Recovery button 4 Select Print Compaq Survey Utility The Compaq Survey Utility is a serviceability tool available from Windows NT and Novell NetWare that delivers online configuration capture and comparison to maximize server availability It is delivered on the Compaq Management CD in the Smar...

Page 127: ...pe Event Message Machine Environment Fan Failure Fan Inserted Fan Removed Fans Not Redundant Overheat Condition System Fan Failure Fan X Location System Fan Inserted Fan X Location System Fan Removed Fan X Location System Fans Not Redundant System Overheating Zone X Location Main Memory Correctable Error threshold exceeded Uncorrectable Error Corrected Memory Error threshold passed Slot X Memory M...

Page 128: ...e Host Bus Data Parity Error Unrecoverable Host Bus Address Parity Error EISA Bus EISA Expansion Bus Master Timeout Slot X EISA Expansion Bus Slave Timeout EISA Expansion Board Error Slot X EISA Expansion Bus Arbitration Error Continued ...

Page 129: ... Power Supply X System Power Supply Removed Power Supply X System Power Supplies Hot Redundant Real Time Clock Battery Failing A CPU Power Module System Board Socket X A CPU Power Module Slot X Socket X System Power Modules Not Redundant System AC Power Problem Power Supply X System AC Power Overload Power Supply X Automatic Server Recovery System Lockup ASR Lockup Detected Cause Operating System ...

Page 130: ...ce Library CD SRL Automatic Server Recovery 2 Automatic Server Recovery 2 ASR 2 lets the server restart automatically from the operating system or the Compaq Utilities To use this feature you must use the System Configuration Utility to install Compaq Utilities in the system partition You can tell ASR 2 to restart your server after a critical hardware or software error occurs Using the Compaq Syst...

Page 131: ... the server within 10 attempts it places a critical error in the Critical Error Log starts the server into Compaq Utilities and enables remote access if you configured remote access To use this level of ASR 2 you must configure ASR 2 to load the operating system after restart Attended Recovery For attended recovery ASR 2 performs the following actions Logs the error information to the Critical Err...

Page 132: ... Insight Manager to view the critical error in the Critical Error Log Run Diagnostics to diagnose and resolve the problem You can configure ASR 2 to restart the server into Compaq Utilities to diagnose the critical error or to start the operating system to return the server to operational status as rapidly as possible When you enable ASR 2 to start the operating system the server tries to start fr...

Page 133: ...due to an operating system crash or a server lock up ASR 2 restarts the server into either Compaq Utilities or the operating system as indicated by the System Configuration parameters The default value is 10 minutes The allowable settings are 5 10 20 and 30 minutes For remote and off site unattended servers setting the software error recovery time out for 5 minutes reduces the server downtime and ...

Page 134: ... the Compaq Utilities on the system partition on the hard drive If the server continues experiencing hardware software errors and the number of ASR cycles exceed the specified number of recovery attempts the server will log an error to the Server Health Log or the Integrated Management Log and boot the Compaq Utilities from the system partition on the hard drive If a modem is installed ASR puts th...

Page 135: ... Server Health Logs in servers not supporting the Integrated Management Display Log remotely by modem in band over the network or directly from the server For modem access you must have either Compaq Insight Manager 2 0 or above or have a VT100 or ANSI terminal type device You may use a standard CRT with VT100 or ANSI emulation capability or you may use a PC with a VT100 or ANSI terminal emulation...

Page 136: ...this to test the current pager settings Press Enter to dial the pager number and the pager message if present displays You must configure the computer before testing the pager and the Pager Status must be set to Enabled Do not test the pager if you are running remotely and are using only one modem Serial interface COM1 Select the communications port for the modem used by the pager and the remote A...

Page 137: ...ed and set the Dial Out String to the correct phone number You must also set the Reset Boot option to Boot Compaq Utilities When the system restarts because of an ASR reset the administrator is paged via Pager Status and Pager Dial String the system restarts to the Compaq Utilities and dials out to the phone number provided in the Dial Out string The dial out number will be tried five times If it ...

Page 138: ...Telnet NOTE The Network Status must be set to Enabled for network access Network controller Compaq For all Compaq Standard Network Controllers Network host name CPQHOU Enter the network name of the server Use underscores instead of spaces within the name for example Compaq_Server If you are using IPX network access to the Compaq Utilities this server name is used to advertise NVT host services Thi...

Page 139: ...to the operating system and a critical error occurs ASR 2 logs the error in the Critical Error Log and restarts the server The system ROM pages the designated administrator and executes the normal restart process IMPORTANT When you enable ASR 2 to restart into the operating system Modem Dial In Status Network Status and Modem Dial Out Status are automatically disabled In this mode ASR 2 can page y...

Page 140: ...an Administrator Password an option in the System Configuration Utility During attended ASR 2 local or remote you must enter this Administrator Password before any modifications can be made to the server configuration Server Health Logs In some servers Server Health Logs are replaced by the Integrated Management Log if it is supported See Integrated Management Display in this chapter for more info...

Page 141: ... system detected a data error in base memory following a reset due to the Automatic Server Recovery 2 ASR 2 timer expiration Automatic Server Recovery Extended Memory Parity Error The system detected a data error in extended memory following a reset due to the ASR 2 timer expiration Automatic Server Recovery Memory Parity Error The system ROM was unable to allocate enough memory to create a stack ...

Page 142: ... Tools Error Detected On Boot Up The server detected an error during the Power On Self Test POST Processor Prefailure A CPU has passed an internal corrected error threshold excessive internal ECC cache errors Continued ...

Page 143: ...r R NMI Software Generated Interrupt Detected Error Software indicated a system error resulting in a server failure Caution Temperature Exceeded The operating system has detected that the temperature of the system has exceeded the caution level Accompanying data in the log notes if an auto shutdown sequence has been invoked by the operating system Abnormal Program Termination The operating system ...

Page 144: ...his feature lets you determine the level of functionality of an assembly in a system without opening or powering down the unit Table 3 24 Revision History Format Current Revisions Data 10 31 95 System Board Revision 03 Assembly Version 1 Functional Revision Level C Processor 01 Revision 01 Assembly Version 1 Functional Revision Level A Previous Revisions Date 9 21 95 System Board Revision 03 Assem...

Page 145: ...replaced drive if a drive fails To use the reconstruction feature you must configure your server for drive mirroring or data guarding The reconstruction decreases system downtime by allowing rapid recovery to full system operation if a drive fails Network Interface Fault Recovery Tracking This feature tracks over 20 failure indication parameters such as alignment errors lost frames and frame copy ...

Page 146: ...e upper right corner of the monitor Server Restart Provides the ability to restart the server remotely from Compaq Insight Manager while the operating system is running Allows the server to restart back to the operating system or restart to the system partition Provides a complete system reset to all peripherals If you select Boot to Compaq Utilities from Compaq Insight Manager Compaq Utilities lo...

Page 147: ...paq Insight Manager delivers intelligent monitoring and alerting as well as visual control of your servers Features of Compaq Insight Management Compaq Insight Management features include Comprehensive Fault Management For all major subsystems including pre failure alerting for disks memory and Pentium Pro processors Integration Management In conjunction with SmartStart allows you to effectively d...

Page 148: ...ollecting and measuring system parameters These parameters indicate the current state of subsystems by counting the occurrence of particular events for example the number of read operations performed on a disk drive or monitoring the state of a critical function such as whether or not the cooling fan is operating Insight Desktop Agents operate on Compaq Deskpro computers monitoring functions that ...

Page 149: ... 3 95 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide ...

Page 150: ...ompaq ProLiant 1600 Processor Board Components See Table 4 1 for the names of the Compaq ProLiant 1600 processor board components 1 2 3 4 5 6 Figure 4 1 Compaq ProLiant 1600 Processor Board Components Table 4 1 Compaq ProLiant 1600 Processor Board Components Reference Component Fan connector Memory expansion board slot Secondary processor board slot terminator board slot SW1 Core Bus Ratio switch ...

Page 151: ...ectors and LEDs 1 2 3 4 5 6 7 Figure 4 2 Compaq ProLiant 1600 Processor Board External Connectors and LEDs Table 4 2 Compaq ProLiant 1600 Processor Board External Connectors and LEDs Reference Connector LED Video connector AUI Ethernet connector RJ 45 connector NIC Active LED NIC Link LED NIC 10 100 Speed LED SCSI External Bus A connector ...

Page 152: ... Guide SW1 Bus Core Ratio Settings The bus core frequency ratio switch is located on the Compaq ProLiant 1600 processor board Table 4 3 SW1 Bus Core Ratio Settings Bus Core Ratio Switch 1 1 2 3 Bit 4 66 266 MHz OFF ON ON OFF 66 300 MHz OFF OFF ON OFF 66 333 MHz OFF ON OFF OFF ...

Page 153: ...paq ProLiant 1200 processor board components 2 3 6 4 5 1 Figure 4 3 Compaq ProLiant 1200 Processor Board Components Table 4 4 Compaq ProLiant 1200 Processor Board Components Reference Component Fan connector Memory expansion board slot SW1 Core Bus Ratio switch Pentium II Processor Processor Power LED Processor Power Module ...

Page 154: ...0 processor board connectors and LEDs 1 2 3 4 5 6 7 Figure 4 4 Compaq ProLiant 1200 Processor Board External Connectors and LEDs Table 4 5 Compaq ProLiant 1200 Processor Board External Connectors and LEDs Reference Connector LED Video connector AUI Ethernet connector RJ 45 connector NIC Active LED NIC Link LED NIC 10 100 Speed LED SCSI External Bus A connector ...

Page 155: ...The bus core frequency ratio switch is located on the Compaq ProLiant 1200 processor board Table 4 6 SW1 Bus Core Ratio Settings Bus Core Ratio Switch 1 1 2 3 Bit 4 66 233 MHz OFF OFF OFF ON 66 266 MHz OFF ON ON OFF 66 300 MHz OFF OFF ON OFF 66 333 MHz OFF ON OFF OFF ...

Page 156: ...he Compaq ProLiant 1600 and ProLiant 1200 Components See Table 4 7 for the names of the Compaq ProLiant 1600 and ProLiant 1200 system I O board components 7 8 9 10 11 12 13 4 2 3 6 5 1 Figure 4 5 System I O Board Components Table 4 7 System I O Board Components Reference Component 1 Parallel Adapter Cable 2 I2O Connector 3 Replacement Battery Connector 4 Replacement Battery Jumper 5 External Speak...

Page 157: ...f the Compaq ProLiant 1600 and ProLiant 1200 expansion system board connectors 1 2 3 4 Figure 4 6 Expansion System Board Connectors Table 4 8 Expansion System Board Connectors Reference Component 1 Parallel connector 2 Serial A and B connectors 3 Mouse connector 4 Keyboard connector ...

Page 158: ...able 4 7 for the location of the switch Table 4 9 SW1 System Maintenance Switch Settings Switch Function ON OFF 1 Disable On Board Video On board video is disabled Default 2 Lock configuration information You cannot change configuration information Default 3 Tower to Rack Conversion Converts the unit to a rack configuration Default Tower model 4 Disable Diskette Boot System booting from the disket...

Page 159: ...ce and Service Guide Chapter 5 Physical and Operating Specifications This section provides operating and performance specifications for Compaq ProLiant 1600 and ProLiant 1200 Servers System Unit Power Supply Dual Inline Memory Modules Diskette Drive CD ROM Drive ...

Page 160: ... Depth 22 67 in 57 58 cm Width 10 63 in 27 cm Weight no hard drive installed 63 lb 29 kg Input Requirements Rated Input Voltage 100 240 VAC Rated Input Frequency 50 60 Hz Rated Input Current 6 3 A Temperature Range Operating 50 95 F 10 35 C Non operating 22 122 F 30 50 C Relative Humidity noncondensing Operating 8 to 90 Nonoperating 5 to 95 Maximum Wet Bulb Temperature 101 7 F 38 7 C ...

Page 161: ...Line 90 VAC 132 VAC 180 VAC 264 VAC Frequency Range 47Hz 63Hz 47Hz 63Hz Power Factor 98 98 Input Current 6 A 3 A Inrush Current N A N A Holdup Time 20ms 20ms General Specifications Full Output Rating 325 W 325 W Minimum Load 5V 3A 5V 3A Ambient Temperature Range Operating 41 F 113 F 5 C 45 C Storage 40 F 185 F 40 85 C Dielectric Voltage Withstand Input to Output 2150 VDC Input to Ground Common and...

Page 162: ...ns Full Output Rating 280 W 280 W Minimum Load 5 V 3 A 5 V 3 A Ambient Temperature Range Operating 41 F 113 F 5 C 45 C Storage 40 F 185 F 40 85 C Dielectric Voltage Withstand Input to Output 2150 VAC min Input to Ground 2150 VAC min Input Transient Susceptibility Common and Differential Mode superimposed on AC line Differential Mode 2kV Dual Inline Memory Modules DIMMs Table 5 4 DIMM Specification...

Page 163: ...ite Capacity per Diskette high low density 1 44 MB 720 KB Drive Supported One Drive Height One third Drive Rotation 300 rpm Transfer Rate high low 500K bits sec 250K bits sec Bytes Sector 512 Sectors Track high low 18 9 Tracks Side high low 80 80 Access Times Track to Track high low 3 ms 6 ms Average high low 169 94 ms Settling Time 15 ms Latency Average 100 ms Cylinders high low 80 80 Read Write ...

Page 164: ...eight 1 68 in 42 9 mm Depth 5 85 in 150 1 mm Width 8 11 in 208 0 mm Weight 2 09 lb 950 g Data Transfer Rate Sustained 150 KB s sustained 1X 1200 KB s sustained 8X Burst 4 0 MB s Access Times typical Full Stroke 350 ms Random 150 ms Diameter 4 7 in 3 15 in 12 cm 8 cm Thickness 05 in 1 2 mm Track pitch 1 6 µm Cache Buffer 128 KB Startup Time 7 s Stop Time 4 s single 30 s multi session Laser Paramete...

Page 165: ... 3 terminator removing and replacing 2 23 spares part number 1 3 Bus Core ratio settings ProLiant 1200 4 6 ProLiant 1600 4 3 C Cables folding and routing diagrams 2 14 spares part numbers 1 4 Carton and buns spares part number 1 4 CD ROM drive cable folding and routing diagram 2 14 removing and replacing 2 12 spares part number 1 4 specifications 5 6 Chassis spares part number 1 3 Compaq Insight M...

Page 166: ...1 5 I I O fan removing and replacing 2 17 spares part number 1 3 Illustrated Parts Map spares part number 1 4 Integrated management display spares part number 1 4 Integrated Management Log 3 42 K Keyboards test error codes 3 20 L Left side access panel removing and replacing 2 7 spares part number 1 3 M Maintenance and Service Guide spares part number 1 4 Mass storage removing and replacing 2 10 s...

Page 167: ...es part number 1 3 removing and replacing ProLiant 1200 2 25 ProLiant 1600 2 24 with heatsink spares part number 1 3 R Rack conversion kit spares part number 1 4 warnings 2 3 Rapid Recovery Services 3 46 Remote service features 3 60 Return kit spares part number 1 4 Revision history table 3 58 Right side access panel removing and replacing 2 9 spares part number 1 3 ROMPaq 3 61 S Safety warnings 2...

Page 168: ... I 4 Index Top cover removing and replacing 2 8 spares part number 1 3 U Utilities 3 2 V Video monochrome board test error codes 3 22 W Warnings rack 2 3 safety 2 4 ...

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