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MobileScape

TM

 User Guide 

Commerciant | M Powering Wireless Commerce 

   

 

Revision 2.1 

 
 
 

 

1. Printer Compartment:  Compartment for your thermal paper roll for printing receipts. See 

Page 10 for proper paper installation. 

 

2. Magnetic Card Reader Slot:  Slot for swiping credit cards. Swipe credit card through this 

slot with the magnetic strip down and toward the printer compartment. 

3. LCD Touch Screen:  Display and touch screen for menu navigation and writing signature. 

Note: Only use the stylus when navigating or writing on the touch screen. 

 
4. Power Light:  Lights up green when unit is powered on. 

5. Power Button:  Depress to turn your MobileScape

TM

 terminal on. 

 
6. Signal Light:  For Future Use. 

 

7. External Antenna Hole:  Not used. 
 

8. Docking Connector:  Debug port for connecting to a PC during factory testing. 
 

9. Reset Button:  The reset button performs a hard reset to the MobileScape

TM

 terminals in case 

of system lockup. Depress this button with the tip of the stylus, and then press the power 
button to restart the terminal. 

 
10. Stylus:
  Serves as pointing and writing device for navigating through menus and writing 

signatures. To use the stylus, slide it out of its storage slot and hold it as you would a pencil. 

The stylus is specialized plastic and should be the only device used on the touch screen. 

 

11. Audio Connector:  For Future Use. 
 

12. Car and Wall Charger Connector:  Connector to plug your supplied car or wall charger in 

for recharging the battery. 

 

 

Summary of Contents for Mobilescape

Page 1: ...M M P Po ow we er ri in ng g W Wi ir re el le es ss s C Co om mm me er rc ce e U Us se er r G Gu ui id de e TM TM...

Page 2: ...just that To start using your MobileScapeTM terminal immediately see the sections marked Getting to know your new MobileScapeTM terminal and Basic functions These two sections were designed to be a q...

Page 3: ...MobileScapeTM Terminal On And Off 9 Using The Stylus 9 Charging The Battery 9 Capturing An Electronic Signature 9 Printer Door Operation 10 Paper Loading 10 FCC Statement 11 Swiped Credit Card Transac...

Page 4: ...Not Responding 21 My Screen Is Blank 22 My Screen Is Not Responding Properly To Touch 22 My Signature Is Not Working 22 My Wireless Signal Is Weak Or Not Working 23 My Printer Is Not Working Properly...

Page 5: ...ring Wireless Commerce Revision 2 1 5 G Ge et tt ti in ng g t to o k kn no ow w y yo ou ur r n ne ew w M Mo ob bi il le eS Sc ca ap pe eT TM M t te er rm mi in na al l 1 2 3 6 4 12 11 8 9 5 10 Top Vie...

Page 6: ...your MobileScapeTM terminal on 6 Signal Light For Future Use 7 External Antenna Hole Not used 8 Docking Connector Debug port for connecting to a PC during factory testing 9 Reset Button The reset butt...

Page 7: ...s st ti io on n m ma ar rk k i in nd di ic ca at to or r i is s d di is sp pl la ay ye ed d T Th hi is s i in nd di ic ca at to or r l le et ts s y yo ou u b ba ac ck k o ou ut t o of f a a m me en nu...

Page 8: ...d d C Co on nt ta ac ct t c cu us st to om me er r s se er rv vi ic ce e i im mm me ed di ia at te el ly y i if f s so om me et th hi in ng g i is s m mi is ss si in ng g 1 1 8 86 66 6 4 41 14 4 5 56...

Page 9: ...me ed d t to o a au ut to om ma at ti ic ca al ll ly y g go o i in nt to o s sl le ee ep p m mo od de e a af ft te er r 1 10 0 m mi in nu ut te es s o of f i in na ac ct ti iv vi it ty y U Us si in ng...

Page 10: ...r T Th he e d di ir re ec ct ti io on n y yo ou u l lo oa ad d t th he e p pa ap pe er r i is s i im mp po or rt ta an nt t F Fo or r p pr ro op pe er r i in ns st ta al ll la at ti io on n l lo oa ad...

Page 11: ...u ul l i in nt te er rf fe er re en nc ce e t to o r ra ad di io o c co om mm mu un ni ic ca at ti io on ns s H Ho ow we ev ve er r t th he er re e i is s n no o g gu ua ar ra an nt te ee e t th ha at...

Page 12: ...th he en n c co on nt ta ac ct t t th he e s se er rv ve er r t to o a au ut th ho or ri iz ze e f fu un nd ds s I If f a ac cc ce ep pt te ed d i it t w wi il ll l p pr ro om mp pt t f fo or r t th h...

Page 13: ...a ar rd d m me et th ho od d T Th hi is s i is s t th he e l lo ow we es st t c co os st t s sa al le es s t tr ra an ns sa ac ct ti io on ns s 1 1 F Fr ro om m t th he e m ma ai in n m me en nu u s s...

Page 14: ...ut tt to on n 7 7 E En nt te er r d do ol ll la ar r a am mo ou un nt t o of f t tr ra an ns sa ac ct ti io on n a an nd d s se el le ec ct t t th he e b bu ut tt to on n 8 8 Y Yo ou ur r M Mo ob bi...

Page 15: ...y yo ou u t th ha at t t th hi is s i is s v vo oi id d S Se el le ec ct t t th he e b bu ut tt to on n t to o p pr ro oc ce ee ed d 5 5 N Ne ex xt t t th he e t te er rm mi in na al l w wi il ll l p...

Page 16: ...t th he e c ca ar rd d 4 4 W Wh he en n a a c ca ar rd d n nu um mb be er r i is s e en nt te er re ed d o or r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is sp pl la...

Page 17: ...ip pe e t th he e c ca ar rd d 4 4 W Wh he en n a a c ca ar rd d n nu um mb be er r i is s e en nt te er re ed d o or r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is...

Page 18: ...r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is sp pl la ay ye ed d t to o i in nf fo or rm m y yo ou u t th ha at t t th hi is s i is s a a f fo or rc ce e t tr ra a...

Page 19: ...nt t p pa an ne el l b bu ut tt to on ns s P Pr ro ot te ec ct t y yo ou ur r M Mo ob bi il le eS Sc ca ap pe e t te er rm mi in na al l f fr ro om m t te em mp pe er ra at tu ur re e e ex xt tr re em...

Page 20: ...TM M t te er rm mi in na al l i is s p pr ro og gr ra am mm me ed d t to o a au ut to om ma at ti ic ca al ll ly y g go o i in nt to o s sl le ee ep p m mo od de e a af ft te er r 1 10 0 m mi in nu u...

Page 21: ...o on nt ta ac ct t c cu us st to om me er r s se er rv vi ic ce e M My y s sc cr re ee en n i is s f fr ro oz ze en n o or r n no ot t r re es sp po on nd di in ng g I If f y yo ou ur r s sc cr re ee...

Page 22: ...e c co on nt tr ra as st t i ic co on n s sh ho ou ul ld d b be e a an nd d t th he en n t tr ry y a an nd d s se el le ec ct t t th he e u up pp pe er r h ha al lf f o of f t th he e d di is sp pl la...

Page 23: ...c ck k t to o m ma ak ke e s su ur re e y yo ou u h ha av ve e p pa ap pe er r l lo oa ad de ed d a an nd d t th ha at t i it t i is s n no ot t j ja am mm mi in ng g i in n t th he e p pr ri in nt te...

Page 24: ...m mm me er rc ci ia an nt t C Cu us st to om me er r S Se er rv vi ic ce e C Cu us st to om me er r S Se er rv vi ic ce e 1 1 8 86 66 6 4 41 14 4 5 56 60 00 0 M Ma ai in n N Nu um mb be er r 1 1 7 71...

Page 25: ...l o of f t th he e m me en nu us s a an nd d e ex xp pl la ai in ns s t th he ei ir r p pu ur rp po os se e N No ot te e F Fr ro om m t ti im me e t to o t ti im me e t th he e m me en nu u s sc cr re...

Page 26: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 26...

Page 27: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 27...

Page 28: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 28...

Page 29: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 29...

Page 30: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 30...

Page 31: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 31...

Page 32: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 32...

Page 33: ...cr re ee en ns s T Th he e m me en nu u e er rr ro or r s sc cr re ee en ns s s sh ho ow w t th he e p po os ss si ib bl le e e er rr ro or r m me es ss sa ag ge es s y yo ou u c co ou ul ld d r re ec...

Page 34: ...M M t te er rm mi in na al l C Co on nt ta ac ct t y yo ou ur r s sa al le es s r re ep pr re es se en nt ta at ti iv ve e f fo or r p pr ri ic ci in ng g a an nd d o or rd de er rs s R Re ep pl la ac...

Page 35: ...ge e c ca ap pa ac ci it ty y 6 60 00 00 0 t tr ra an ns sa ac ct ti io on ns s L LC CD D s sc cr re ee en n E EL L b ba ac ck kl li ig gh ht t R Re es so ol lu ut ti io on n 3 32 20 0 x x 2 24 40 0...

Page 36: ...L L M M M Mo od de em m S Sp pe ec ci if fi ic ca at ti io on ns s 3 35 5 M Mo od de em m M Me en nu u 2 20 0 2 22 2 2 25 5 N N O O P P P Pr re e a au ut th ho or ri iz za at ti io on n 1 17 7 P Ph ho...

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