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MobileScape

TM

 User Guide 

Commerciant | M Powering Wireless Commerce 

   

 

Revision 2.1 

 
 

 
Welcome page…. 

 

Welcome – you’ve made the right choice! The MobileScape

TM

 System was designed to be user 

friendly and efficient while giving you the power to do mobile credit card processing anytime 
anywhere. We know you are eager to start using your MobileScape

TM 

terminal right away and 

this guide is designed to help you do just that.  

To start using your MobileScape

TM 

terminal immediately, see the sections marked “Getting to 

know your new MobileScape

TM 

terminal” and “Basic functions”. These two sections were 

designed to be a quick start guide to using your MobileScape

TM 

terminal.  

For a more in-depth guide to using your MobileScape

TM 

terminal see the section labeled 

“Advanced functions”. This section was designed to go into detail about using all of the 

functions of your new MobileScape

TM 

terminal. 

The remaining parts of the guide will give you information about caring for your new 

MobileScape

TM 

terminal, accessories and more. 

 

 

Summary of Contents for Mobilescape

Page 1: ...M M P Po ow we er ri in ng g W Wi ir re el le es ss s C Co om mm me er rc ce e U Us se er r G Gu ui id de e TM TM...

Page 2: ...just that To start using your MobileScapeTM terminal immediately see the sections marked Getting to know your new MobileScapeTM terminal and Basic functions These two sections were designed to be a q...

Page 3: ...MobileScapeTM Terminal On And Off 9 Using The Stylus 9 Charging The Battery 9 Capturing An Electronic Signature 9 Printer Door Operation 10 Paper Loading 10 FCC Statement 11 Swiped Credit Card Transac...

Page 4: ...Not Responding 21 My Screen Is Blank 22 My Screen Is Not Responding Properly To Touch 22 My Signature Is Not Working 22 My Wireless Signal Is Weak Or Not Working 23 My Printer Is Not Working Properly...

Page 5: ...ring Wireless Commerce Revision 2 1 5 G Ge et tt ti in ng g t to o k kn no ow w y yo ou ur r n ne ew w M Mo ob bi il le eS Sc ca ap pe eT TM M t te er rm mi in na al l 1 2 3 6 4 12 11 8 9 5 10 Top Vie...

Page 6: ...your MobileScapeTM terminal on 6 Signal Light For Future Use 7 External Antenna Hole Not used 8 Docking Connector Debug port for connecting to a PC during factory testing 9 Reset Button The reset butt...

Page 7: ...s st ti io on n m ma ar rk k i in nd di ic ca at to or r i is s d di is sp pl la ay ye ed d T Th hi is s i in nd di ic ca at to or r l le et ts s y yo ou u b ba ac ck k o ou ut t o of f a a m me en nu...

Page 8: ...d d C Co on nt ta ac ct t c cu us st to om me er r s se er rv vi ic ce e i im mm me ed di ia at te el ly y i if f s so om me et th hi in ng g i is s m mi is ss si in ng g 1 1 8 86 66 6 4 41 14 4 5 56...

Page 9: ...me ed d t to o a au ut to om ma at ti ic ca al ll ly y g go o i in nt to o s sl le ee ep p m mo od de e a af ft te er r 1 10 0 m mi in nu ut te es s o of f i in na ac ct ti iv vi it ty y U Us si in ng...

Page 10: ...r T Th he e d di ir re ec ct ti io on n y yo ou u l lo oa ad d t th he e p pa ap pe er r i is s i im mp po or rt ta an nt t F Fo or r p pr ro op pe er r i in ns st ta al ll la at ti io on n l lo oa ad...

Page 11: ...u ul l i in nt te er rf fe er re en nc ce e t to o r ra ad di io o c co om mm mu un ni ic ca at ti io on ns s H Ho ow we ev ve er r t th he er re e i is s n no o g gu ua ar ra an nt te ee e t th ha at...

Page 12: ...th he en n c co on nt ta ac ct t t th he e s se er rv ve er r t to o a au ut th ho or ri iz ze e f fu un nd ds s I If f a ac cc ce ep pt te ed d i it t w wi il ll l p pr ro om mp pt t f fo or r t th h...

Page 13: ...a ar rd d m me et th ho od d T Th hi is s i is s t th he e l lo ow we es st t c co os st t s sa al le es s t tr ra an ns sa ac ct ti io on ns s 1 1 F Fr ro om m t th he e m ma ai in n m me en nu u s s...

Page 14: ...ut tt to on n 7 7 E En nt te er r d do ol ll la ar r a am mo ou un nt t o of f t tr ra an ns sa ac ct ti io on n a an nd d s se el le ec ct t t th he e b bu ut tt to on n 8 8 Y Yo ou ur r M Mo ob bi...

Page 15: ...y yo ou u t th ha at t t th hi is s i is s v vo oi id d S Se el le ec ct t t th he e b bu ut tt to on n t to o p pr ro oc ce ee ed d 5 5 N Ne ex xt t t th he e t te er rm mi in na al l w wi il ll l p...

Page 16: ...t th he e c ca ar rd d 4 4 W Wh he en n a a c ca ar rd d n nu um mb be er r i is s e en nt te er re ed d o or r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is sp pl la...

Page 17: ...ip pe e t th he e c ca ar rd d 4 4 W Wh he en n a a c ca ar rd d n nu um mb be er r i is s e en nt te er re ed d o or r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is...

Page 18: ...r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is sp pl la ay ye ed d t to o i in nf fo or rm m y yo ou u t th ha at t t th hi is s i is s a a f fo or rc ce e t tr ra a...

Page 19: ...nt t p pa an ne el l b bu ut tt to on ns s P Pr ro ot te ec ct t y yo ou ur r M Mo ob bi il le eS Sc ca ap pe e t te er rm mi in na al l f fr ro om m t te em mp pe er ra at tu ur re e e ex xt tr re em...

Page 20: ...TM M t te er rm mi in na al l i is s p pr ro og gr ra am mm me ed d t to o a au ut to om ma at ti ic ca al ll ly y g go o i in nt to o s sl le ee ep p m mo od de e a af ft te er r 1 10 0 m mi in nu u...

Page 21: ...o on nt ta ac ct t c cu us st to om me er r s se er rv vi ic ce e M My y s sc cr re ee en n i is s f fr ro oz ze en n o or r n no ot t r re es sp po on nd di in ng g I If f y yo ou ur r s sc cr re ee...

Page 22: ...e c co on nt tr ra as st t i ic co on n s sh ho ou ul ld d b be e a an nd d t th he en n t tr ry y a an nd d s se el le ec ct t t th he e u up pp pe er r h ha al lf f o of f t th he e d di is sp pl la...

Page 23: ...c ck k t to o m ma ak ke e s su ur re e y yo ou u h ha av ve e p pa ap pe er r l lo oa ad de ed d a an nd d t th ha at t i it t i is s n no ot t j ja am mm mi in ng g i in n t th he e p pr ri in nt te...

Page 24: ...m mm me er rc ci ia an nt t C Cu us st to om me er r S Se er rv vi ic ce e C Cu us st to om me er r S Se er rv vi ic ce e 1 1 8 86 66 6 4 41 14 4 5 56 60 00 0 M Ma ai in n N Nu um mb be er r 1 1 7 71...

Page 25: ...l o of f t th he e m me en nu us s a an nd d e ex xp pl la ai in ns s t th he ei ir r p pu ur rp po os se e N No ot te e F Fr ro om m t ti im me e t to o t ti im me e t th he e m me en nu u s sc cr re...

Page 26: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 26...

Page 27: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 27...

Page 28: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 28...

Page 29: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 29...

Page 30: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 30...

Page 31: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 31...

Page 32: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 32...

Page 33: ...cr re ee en ns s T Th he e m me en nu u e er rr ro or r s sc cr re ee en ns s s sh ho ow w t th he e p po os ss si ib bl le e e er rr ro or r m me es ss sa ag ge es s y yo ou u c co ou ul ld d r re ec...

Page 34: ...M M t te er rm mi in na al l C Co on nt ta ac ct t y yo ou ur r s sa al le es s r re ep pr re es se en nt ta at ti iv ve e f fo or r p pr ri ic ci in ng g a an nd d o or rd de er rs s R Re ep pl la ac...

Page 35: ...ge e c ca ap pa ac ci it ty y 6 60 00 00 0 t tr ra an ns sa ac ct ti io on ns s L LC CD D s sc cr re ee en n E EL L b ba ac ck kl li ig gh ht t R Re es so ol lu ut ti io on n 3 32 20 0 x x 2 24 40 0...

Page 36: ...L L M M M Mo od de em m S Sp pe ec ci if fi ic ca at ti io on ns s 3 35 5 M Mo od de em m M Me en nu u 2 20 0 2 22 2 2 25 5 N N O O P P P Pr re e a au ut th ho or ri iz za at ti io on n 1 17 7 P Ph ho...

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