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10 - eCOMM Terminal User Guide

Common Tasks

Reports

1. From the Home screen, press Options, 
enter your admin password and tap OK
2. Tap the Reports button 
All Reports will be printed out via the till 
roll. The following common tasks are all 
available in the Reports Section: 

Reprint Last Invoice

This reprints the most recent receipt, 
the details of which are displayed on the 
screen. Choose Print to reprint on till roll 
or Cancel to dismiss.

Reprint by Invoice

To reprint a specific receipt, enter the 

relevant invoice number (this is a 6 digit 
number printed on the receipt) into the 
box and press the Reprint button. The 
receipt details are displayed on screen, 
press Print to print out on till roll. 

Print Audit Today

This shows what is in the current batch 
of transactions, that will be sent for 
processing when you use the Settle 
command. Transactions shown here can 
be voided, without the need for making 
a refund. If the terminal has been used a 
lot, you will want to allow some time for 
this report to fully print.

Print All Audit

This prints the totals in the current 
batch. The terminal prints the 
transaction count & total amount from 
the current batch. Transactions are 
grouped by transaction type and issuer. 
When printed, the screen will revert to 
the Reports page. 

Print Audit by Date

This prints the totals for the date 
range selected. Select a start date 
and end date from the datepicker 
and then tap the Print button.
Transactions are grouped by 
transaction type and issuer.

Summary of Contents for NEXGO N86

Page 1: ...POS Terminal for Android NEXGO N86 USER GUIDE...

Page 2: ...access the Android settings menu 8 How to charge your mobile terminal check battery level 8 How to setup Wi Fi 8 Common Tasks Test connection to eCOMM 9 Turn off or reboot the terminal 9 Reprint last...

Page 3: ...from eCOMM Merchant Solutions Your terminal comes packed with the latest features such as contactless and mobile wallet technologies as well as all the essential reporting functions You should have r...

Page 4: ...Overview Contactless area Charge indicator Charging base contacts USB type C power port Power on off HD touchscreen Battery cover Battery compartment Printer cover Volume up Volume down Chip PIN card...

Page 5: ...reen and select the eCOMM application Tap the application to ensure it goes fullscreen To turn off the terminal make a long press on the key at the side of the terminal then press the onscreen symbol...

Page 6: ...CLINED on the screen 7 If approved the terminal will automatically print the merchant receipt 8 Select YES to print the customer receipt Magnetic Strip Card place the magnetic strip side of the card f...

Page 7: ...ress Sale 2 Enter the amount then tap Confirm 3 At the bottom of the screen press Enter Card Number 4 Type in the 16 digit card number 5 Enter the expiry date in the format MMYY 6 Add the 3 digit CVV...

Page 8: ...s the white circle at the very bottom of the screen and then press Settings The charge level percentage is shown in the Battery category A full charge should last all day but this depends on how heavi...

Page 9: ...heck you can view the SIM mobile phone network reception icon at the very top right of your screen just to the left of the battery symbol 5 vertical bars illu minated means you have a strong SIM conne...

Page 10: ...isplayed on screen press Print to print out on till roll Print Audit Today This shows what is in the current batch of transactions that will be sent for processing when you use the Settle command Tran...

Page 11: ...on the card or account Transaction not Permitted to Cardholder Code Text Meaning When can I begin processing As soon as you receive your equipment and your Welcome email from us Your equipment will t...

Page 12: ...o the device What is PCI DSS The Payment Card Industry Data Security Standards PCI DSS are a set of mandatory requirements designed to safeguard cardholder data How do I become PCI Compliant Is it man...

Page 13: ...l swipe down twice from the top of the screen The first swipe will show three tiles from quick settings for Wi Fi Bluetooth and Mobile data SIM When you swipe down again the Quick Settings panel will...

Page 14: ...roid home screen The main settings menu appears tap on a heading to view or edit settings for that category Tap the triangle button at the bottom right of the screen to exit the Settings menu When you...

Page 15: ...ype size Use security settings to set a screen lock off by default and set whether to show passwords as you type them Use date time settings to set automatic date and time or switch between 12 and 24...

Page 16: ...l if present Insert the till roll with the print side exposed facing upwards and rolling away from the screen With paper extended close the printer cover until it clicks securely shut Till roll paper...

Page 17: ...t when you need to bring the terminal to your customer in your premises away from the till You need never worry about your terminal battery running low no matter how much or long is it being used A 9V...

Page 18: ...These types of transactions are prohibited they may attract fraudsters and could expose your business to chargebacks Transactions of this nature when discovered will be destroyed and your settlement...

Page 19: ...the completion of a service The best practice for all goods and services issues is to try to resolve them with the cardholder before it gets to the point of a chargeback Should you receive a chargebac...

Page 20: ...f Mastercard International Incorporated Visa is a registered trademark of Visa International American Express is a trademark of American Express Company in the United States and other countries The Ap...

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