Comfortflame.US.com
900577-00_NC
17
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements
and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. When heated, vapors from furniture pol-
ish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Battery is not installed. Battery power is
low
1. Metal expanding while heating or con-
tracting while cooling
1. Appliance burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT statement
above)
2. Gas leak.
See Warning statement at top
of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See
Warning statement at top
of page
2. Control valve defective
1. Foreign matter between control valve and
burner
2. Gas leak. See
Warning statement at top
of page
REMEDY
1. Turn appliance off when using furniture
polish, wax, carpet cleaners or similar
products
1. Replace batteries in receiver and hand-
held remote control
1. This is normal with most appliances. If
noise is excessive, contact qualified ser-
vice person
1. Open window and ventilate room. Stop
using odor causing products while ap-
pliance is running
2. Locate and correct all leaks (see Checking
Gas Connections, page 10)
1. Open window and/or door for ventilation
2. Contact local propane/LP or natural gas
company
3. Clean ODS/pilot (see Cleaning and Main-
tenance, page 14)
1. Locate and correct all leaks (see Checking
Gas Connections, page 10)
2. Replace control valve
1. Take apart gas tubing and remove foreign
matter
2. Locate and correct all leaks (see Checking
Gas Connections, page 10)
OBSERVED PROBLEM
White powder residue forming within burner
box or on adjacent walls or furniture
Remote does not function
Appliance produces a clicking/ticking noise
just after burner is lit or shut off
Appliance produces unwanted odors
Appliance shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion