Dialing Calls
From your attendant station, you can use either the extension number or station name to call other stations. There
are several ways to dial a call:
•
press the Dial key (F2 key) on the keyboard,
•
click and drag selected stations to the current calls display on the Call Displays window,
—OR—
•
use one of the techniques that bring up the Select a Number dialog as described in the following paragraph.
The Select a Number dialog lets you select numbers for dialing from the local directory, your personal directory,
or any special station groups. Click a number or name in the selected directory or group to place the selection in
the select who to call area. Use any of the following methods to dial a call:
•
click the Dial button on the toolbar,
•
click and drag the telephone you want to call from the Stations window to the Calls window,
•
from the Call task menu, select Dial,
•
press Alt-C followed by D.
Hanging Up Calls
To hang up calls at your station,
•
press the Hang-up key (plus key),
•
click the Hang-up button on the toolbar,
•
from the Call task menu, select Hang-up,
•
press Alt-C and then press U,
—OR—
•
right-click on your station's icon.
Using Impact Group 2 – 5
Impact Group User's Guide
GCA70–358
