ANTENNA MONITORING SYSTEM (AMS) USER MANUAL
ENU STATUS: 1-0-0
Copyright - refer to title page
Page 33
4.4 TROUBLESHOOTING TIPS
4.4.1 TAGS & ALARMS
If Tag and other Tags are in alarm but no alarms under “Status” after refreshing
1.
Refresh “Status”
2.
Shift + right click “Console”
3.
Click “Export”
4.
Open exported .cvs file.
5.
Scroll down to bottom of file.
6.
Look for the start of the last RFID Tag scan at. See reference photo “Figure 21”
7.
Look for antenna with string of 0000000000000 interrupted.
8.
Note RFID Tag ID.
Figure 19: Example Tag Table
9.
Click [Tag Manager].
10.
Delete malfunctioning tag.
11.
Power cycle AMS.
12.
Call Comba Support for repair or replacement of faulty antenna.
String interrupted
RFID Tag ID
Status Scan Start
