NOTES:
Cx40 Service Manual
Page 79 of 80
8
Fault Analysis
Use the following 2 tables to analyse any faulty scanners. If, after running the suggested repair
suggestions below, the scanner still fails to operate correctly, then contact support using the
information in chapter 3 page 5.
Fault as Displayed by Scanner:
Repair Codes*
Scanner doesn’t activate on power up.
A
E
Power going to scanner, but scanner still looks dead.
E
D K
L
Scanner active, but software doesn’t see it.
B
H D E
Display stays in the ‘initialising’ stage on power up.
E
F
D K
L
Scanner on and seen by software, but no LCD display.
K
F
E
D
Scanner scans but image is corrupted or black, or wrong colours.
S
D M B
Scanner doesn’t take paper in.
N F
E
D
Scanner doesn’t move paper, rollers are free moving.
P
R J
E
D
Paper loads, scans from software, but keypad doesn’t appear to work.
B
G F
D E
Image dark or exhibits lines or line patches
T
U X
Image looks out of stitch with dis-jointed image.
W
* the ‘codes’ refers to the repair table on the next page, and it is recommended you try the repairs in the order given.
