Colortrac L24ei User Manual Download Page 82

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Version 1.00

Troubleshooting

Error Codes

Error
Code

Symbol

Message

User Actions

Scanner open

Close the scanner

No Document loaded

Load a document

Invalid Model

Power cycle. If problem persists, call service.

Calibration required

Power cycle. If problem persists,

Calibrate

If problem persists,

Stitch

If problem persists, call service.

Memory: Not Mounted

Power cycle. If problem persists, call service.

Memory: Cannot read

Memory: Cannot write

Memory: Full

Memory: Unformatted

Memory: Not Closed

USB: Not Mounted

Retry USB stick, or try another one.
(Format = Fat32, 128GB max).

USB: Cannot read

USB: Cannot write

USB: Full

Delete files, or try another USB stick.

USB: Cannot Delete

Retry USB stick, or try another one.
(Format = Fat32, 128GB max).

USB: Not Closed

Printer Not Found

See Troubleshooting:

Operational Errors

Printer Error

PC Not Found

PC Error

Stitch Error

Power cycle. If problem persists,

Stitch.

Normalise Error

Power cycle. If problem persists,

Calibrate

LED Calibration Error

Power cycle. If problem persists, call service.

Firmware Error

Power cycle. If problem persists,

load firmware

Mid-scan Stop Error

Plus Pc Not Found

Ensure

the ScanApp Lei is running on the Plus

PC.

Summary of Contents for L24ei

Page 1: ...Version 1 00 1 Global Scanning UK Ltd 2018 UD56T UC56T L24ei L36ei Large Format Scanner User Manual V1 00 ...

Page 2: ...n 15 Sleep mode 17 Information messages 17 Configuring the language of the scanner 18 Configuring the ScanApp Mode of the scanner 19 Configuring the network connection of the scanner 21 DHCP 21 Static IP Address 22 ScanApp Lei Installation 24 ScanApp Lei Operation 27 ScanApp Lei Error Messages 31 Configuring the scanner s devices 32 Configuring the Printers 32 Configuring the PCs 35 Operation 38 L...

Page 3: ... Settings 72 Maintenance 73 Cleaning 73 Consumables 73 Calibration 74 Stitch Adjustment 76 Scan Length Adjustment Automatic 78 Scan Length Adjustment 78 Loading Firmware 80 Troubleshooting 82 Error Codes 82 Operation errors 83 Document does not feed correctly 83 Scanner LED is not on 83 The scanner LED remains Orange when powered on 83 Scan or copy is blank 83 Scan to USB does not work 83 No Scan ...

Page 4: ...Version 1 00 4 Global Scanning UK Ltd 2018 Glossary of Terms 90 Icon Guide L24ei L36ei Function Settings 91 Icon Guide L24ei L36ei Scanner Settings 92 ...

Page 5: ...Beware of trapping fingers when opening or closing the scanner Beware of exposed electrical connectors if the covers are removed No user serviceable parts inside Keep the scanner out of direct sunlight Do not shock the scanner Use the supplied power supply only Keep the scanner dry Operating Environment Relative humidity 10 90 Temperature 10C 35C ...

Page 6: ...wer supply UD56T UC56T L24ei L36ei Large Format Scanner 19V 3 42A FSP065 REBXX X 0 9 A Z or Blank Declaration of Conformity Energy Star Argentina S mark Australia C Tick National CB Canada ICES 003 CUL China CCC India BIS Japan VCCI Korea KCC Mexico NOM 019 SCFI Russia EAC EU CE USA FCC USA UL Warning This is a Class A product In a domestic environment this product may cause radio interference in ...

Page 7: ...on 600dpi SingleSensor patented single in line image array Dual sided LED illumination of original documents reduces the shadow effect occurring at creases and folds of the drawings Single linear document hold up flap to help smooth out creases Face up scanner with imaging width L24ei 24 610mm or L36ei 36 914mm Maximum document width L24ei 26 660mm or L36ei 38 965mm Ultra light weight scanner ...

Page 8: ...nt size guide Paper tray catch Paper Guides Paper tray catch USB stick slot User Interface UI LCD touch screen Power switch Power Ethernet connector A pair of Magnetic Document Edge Guides are supplied and can be positioned on the paper tray to help align and position a document They are marked as L Left and R Right ...

Page 9: ...side a cardboard sleeve inside a sealed plastic bag Remove the packing from the top of the scanner and remove the scanner from its protective plastic bag and place on a suitable table Remove the transit tape from the scanner Using the two levers carefully open the scanner and remove the foam packing strip from inside the scanner Close the scanner by lifting the paper tray with both hands until the...

Page 10: ... Ethernet Cable 1 Screw Hexagon Socket Button Head M4x10 6 Mains Cable 1 Thumb screw 2 Power Supply 1 Cable clip 1 3mm Hex Tool 1 Scanner mounting brackets 1 x Left side 1 x right side 2 PC Software Documentation CD 1 L24ei L36ei Scanner Quick Start Guide 1 Calibration Target 1 Screw Hexagon Socket Head M4x35 2 Paper Edge Guides Pair 1 Desktop Feet Pair 1 Document Return Guide s 1 for L24ei 3 for ...

Page 11: ... on the printer Supported printers iPF 670 671 770 771 TM 200 300 5200 5300 Repeat the following steps for both sides of the printer o Remove the screw using the 3mm hex tool supplied Left side Right side o Remove the 2 covers o Fit the scanner mount using 3 screws and 3mm hex tool supplied o Replace the lower cover ...

Page 12: ...l the scanner to the front IMPORTANT Secure in place using the 2 thumb screws provided Failure to do so could result in the scanner falling off the mounts Attach the cable clamp to the right side scanner mounting bracket Fit 1 document return guide to the rear of the scanner in the centre For the L36ei fit additional document return guides either side The L24ei has 1 document return guides The L36...

Page 13: ...ging the Document Return Guides or the cables The feet are in 2 sections The parts that fits under the scanner are slotted into the scanner s plastic feet These are identical left right The rear sections are different left right The right side as viewed from the front of the scanner has a larger offset to go around the extra plastic housing where the cables connect These sections are screwed to th...

Page 14: ...to be able to Copy If the printer is NOT on the network use a direct Ethernet cable connection from the scanner to the printer but this is not the preferred connection as the system will not be able to Scan to PC o iPF printer connections Ethernet port USB port Connect the power cable to the rear of the scanner and connect the power supply to the mains Use the supplied power supply only Pass the c...

Page 15: ...uminate and after a few seconds it turns blue and the LCD displays various icons If the LED remains amber check the paper tray is closed correctly LED Power on Flashing approximately every second scanning Flashing every 10 seconds sleep mode Scanner paper tray open LCD Touch Screen Menu navigation Home page shows Copy Scan to PC Scan to USB Copy Archive Scanner Settings ...

Page 16: ... can be changed to your preferred Function Settings See Functionality Saving your preferred Function Settings as power on Defaults Press an icon to enter a menu A white box indicates it has been selected Use the left right arrows when available to scroll to more options Home Go to Home page Cancels any changes if in a Function Settings Menu Back Go back up 1 level Tick Save selection and go back u...

Page 17: ...ave electricity The time cannot be changed or the feature disabled When in sleep mode the scanner consumes very little power It will flash the Blue LED every 10 seconds To exit sleep mode press the touch screen Information messages Scanner working Scanner open The paper tray is open close the scanner No Document loaded Load a document Dirty scanner Clean scanner ...

Page 18: ...the language of the scanner Turn on the power switch on the side of the scanner From the Home Page select Scanner Settings Scroll to the left and select Language Select Language o English Text Sets ScanApp Mode Plus o Japanese Text Sets ScanApp Mode Standard ...

Page 19: ...more than 1 PC running the ScanApp Lei the preferred Plus PC can be set 1 Copy The scan data is transferred to the PC while scanning to make the scanner available for the next job sooner The ScanApp Lei spools the jobs and sends the print data to the printer 2 Scan to USB File types PDF PDF A M PDF JPG The scan data is sent to the PC where the ScanApp Lei compresses and sends the scan file back to...

Page 20: ...e the next job can be started 2 Scan to USB TIFF ONLY Scan data is stored internally on the scanner and then transferred to the USB ScanApp Mode Standard Plus does not affect the following functions 1 Scan to PC The scan data is sent to the PC The ScanApp Lei compresses and saves the file 2 Copy Archive The scan data is sent to the PC The ScanApp Lei compresses and saves the file and sends the pri...

Page 21: ...k connection of the scanner DHCP From the Home Page select Scanner Settings Scroll and select the scanner Network Icon then DHCP o After selecting DHCP the scanner will request an IP address from the server and then display it automatically Use the Home button to exit ...

Page 22: ...18 Static IP Address A static IP address and subnet mask should be entered and configured by your network administrator or IT support provider From the Home Page select Scanner Settings Scroll and select the scanner Network Icon Select Static ...

Page 23: ...ter the required values Use the Delete Key to remove the current address and type in the new address including all 0s Press the Enter key to save Cancel Back up 1 level Cancel number entry and exit this menu Home Back to Home screen Cancel number entry and exit this menu ...

Page 24: ...PC Insert the CD into the selected PC and the installation will automatically start Note You can install the ScanApp Lei on many PCs If your PC shows a User Account Control warning select Yes to allow the app to run Select the language for the ScanApp Lei you wish to install Select Next Select Next Read the end user license agreement and if you agree select I accept the terms of the license agreem...

Page 25: ... for the program to install then select Finish If your PC does not already include Microsoft s Visual C Redistributable files the following install Windows will appear If you do not see these Windows it is not a problem It means the PC has these components installed already ...

Page 26: ... ScanApp Lei will run as a Windows Tray App and will start automatically every time the PC is started The ScanApp Lei interface window can be displayed by selecting the Show Hidden Icons in the bottom right hand corner of the PC screen You can right click the icon and click Restore to Open the ScanApp Lei window Selecting Exit will stop the ScanApp Lei and prevent it from receiving Scan to PC scan...

Page 27: ... has more than 1 network connection it is possible the ScanApp Lei picks up the IP address for the wrong subnet In this case start the ScanApp Lei with only the required network connection active Once the ScanApp Lei has connected to the correct subnet the other network connections can be started o The ScanApp Lei can display PDF files on receipt using the default PDF viewer on the PC PDF preview ...

Page 28: ...loud enabled scan files sent to Direct Print Share ready to upload o The Print Job lists the copies being spooled from the scanner when Copying in Network Mode Plus If the ScanApp Lei is not running then the scanner will do its own print spooling ...

Page 29: ...Version 1 00 29 Global Scanning UK Ltd 2018 o Scanner Information Lists all available L24ei L36ei scanners on the subnet Select the scanner you wish to review Select it ...

Page 30: ...to the network then press the Refresh button to refresh the list of connected scanners Download a text file with scanner information including all allocated PC numbers and printer numbers Note PC No10 is the PC assigned for the Plus functionality Close the Window and it will remain running as a Windows Tray Application ...

Page 31: ...Refresh button in the ScanApp Lei No Scanners Found Error The ScanApp Lei is unable to connect to the scanner See Operational errors No Printers Found Error The ScanApp Lei is unable to connect to the scanner See Operational errors Internet Connection Error Power cycle scanner and restart ScanApp Lei If problem persists call service Invalid File Error Power cycle scanner and restart ScanApp Lei If...

Page 32: ...to search before each operation To achieve this the scanner must first discover the available devices and assign them numbers A list of discovered devices is stored on the scanner and re established when the scanner is powered on This list consists of MAC addresses which means it does not matter if the PC or printer has a new IP address next time around The scanner can define numbers for a maximum...

Page 33: ...le the scanner searches for available supported iPF printers It will then list the available printers by model and their Serial Number The Green Dot indicates it is online A red dot indicates it is offline Go back up to the Printer Setup menu to define printer numbers Select 1 then from the list select the printer you wish to be assigned 1 ...

Page 34: ...ect the printer you wish to be assigned 2 Go back up to the Printer Setup menu to define printer numbers Select 3 then from the list select the printer you wish to be assigned 3 In this example we have 3 available printers and we have set as follows Printer 1 iPF670 S N BAFK2437 Printer 2 iPF770 S N BACR9493 Printer 3 iPF770 S N BAFK2455 ...

Page 35: ... PCs we must first search for available devices on the network and assign them number The PC can then be selected by this number From the Home Page select Scanner Settings Scroll and select PC Select Auto followed by tick to start the search for available printers on the network ...

Page 36: ...ilable PCs by their PC name The Green Dot indicates it is online A red dot indicates it is offline Go back up to the PC Setup menu scroll and select the Plus PC which is used for the additional functionality when the ScanApp Mode Plus Go back up to the PC Setup menu to define PC numbers Select 1 then from the list select the PC you wish to be assigned 1 ...

Page 37: ...the PC Setup menu to define PC numbers Select 2 then from the list select the PC you wish to be assigned 2 In this example we have 2 available PCs running the ScanApp Lei and we have set as follows Plus PC GS UK WS 0010 PC 1 GS UK WS 0010 PC 2 DESKTOP 45SN6I6 ...

Page 38: ...g fixed sizes align to the appropriate mark on the document size strip ISO DIN sizes are shown above the line ANSI sizes are shown below the line to the left only ARCH sizes are shown below the line to the right only Aligning a document can be made easier by fitting either 1 or 2 Paper Edge Guides Using two hands hold the document at both sides near the lead edge giving a little outward tension to...

Page 39: ...jammed open the scanner and remove the document by hand The jammed document can be removed from the front or back of the scanner as preferred See Opening Closing the scanner Opening Closing the scanner Do not leave the scanner open for long periods of time The scanner is opened by releasing the two levers at the same time Close the scanner by holding both sides of the paper tray and lifting it unt...

Page 40: ...ck in to the L24ei L36ei scanner The USB stick must have been formatted as FAT32 and have a maximum capacity no greater than 128GB Do not use a USB extension cable Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page select the SCAN to USB function Select USB Scan Settings and select file type TIF...

Page 41: ... transfer the scan data to the USB stick displaying the complete Wait for the hour glass to disappear after which and the USB stick can be removed WARNING Removing the USB stick during the data transfer process will corrupt the scanned image Insert the USB stick into any PC and open the Scan000X file using any standard picture viewer The number of the Scan file on the USB stick will start at 0001 ...

Page 42: ...PC assigned for the Plus functionality See Configuring the PCs Ensure the ScanApp Mode Plus See Configuring the ScanApp Mode of the scanner Insert a USB memory stick in to the L24ei L36ei scanner The USB stick must have been formatted as FAT32 and have a maximum capacity no greater than 128GB Do not use a USB extension cable Insert a document into the approximate centre of the scanner face up The ...

Page 43: ...ness 0 BP 1 WP 1 Crop off Press the Green button to start the function Note If a Plus PC has not been assigned the scanner will search for available PCs running the ScanApp Lei during the Scan to USB process Once a PC has been selected start the Scan to USB function again Cancel Pressing the Red Stop button will stop the scanner immediately If the file type M PDF Multi Page PDF insert the next pag...

Page 44: ...le type then the data is then written back to the USB stick at the scanner displaying the complete Wait for the hour glass to disappear after which and the USB stick can be removed WARNING Removing the USB stick during the data transfer process will corrupt the scanned image Insert the USB stick into any PC and open the Scan000X file using any standard picture viewer The number of the Scan file on...

Page 45: ...e approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page enter the Scan to PC menu The PC to be used for Scanning to PC is shown on the Scan to PC page This example shows the current PC selected as PCX This means the scanner will complete an Auto PC search and prompt the user to select the PC before completing each scan To ch...

Page 46: ...ed PC is displayed at the top of the screen If the Hostname is displayed in Red then that PC is not on or the ScanApp Lei is not running The status of the connection is updated only when you enter the menu Select Scan to PC Settings and select file type required PDF JPG M PDF ...

Page 47: ...esolution Auto size Brightness 0 BP 1 WP 1 Crop off Press the Green button to start the function Cancel Pressing the Red Stop button will stop the scanner immediately If the file type M PDF Multi Page PDF insert the next page when prompted When all the pages have been added press the red stop button to close the file ...

Page 48: ...an data to complete the transfer to the PC and the hour glass to disappear On the PC the ScanApp Lei will show Scan Completed The scan file will be saved in the Scan Directory set in the ScanApp Lei Open the scan file using any standard picture viewer PDF files will open automatically in the PC s default PDF viewer The Scan file name is date time as follows YYYY M D H M S 2016 8 3 15 11 1 ...

Page 49: ... on line and ready to print Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page enter the Copy menu The printer to be used for Copying is shown on the Copy page This photo shows the current printer selected as iPFX which means the scanner will complete an Auto Printer search and prompt the user t...

Page 50: ...en If the Serial Number is displayed in Red then that Printer is not available The status of the connection is updated only when you enter the menu Save this as your default Function Settings in the Scanner Settings menu See Functionality Saving your preferred Function Settings as power on Defaults Leave the remaining Copy Settings at default Colour mode Standard Resolution Auto size Brightness 0 ...

Page 51: ...n will stop the scanner immediately The document will be scanned to internal memory displaying MBs transferred and the document will be ejected The scanner will then transfer the scan data to the printer displaying the complete Wait for the scan data to complete the transfer to the printer Collect your copy from the printer ...

Page 52: ...f the scanner Ensure the printer is on line and ready to print Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page enter the Copy menu The printer to be used for Copying is shown on the Copy page This photo shows the current printer selected as iPFX which means the scanner will complete an Auto P...

Page 53: ...en If the Serial Number is displayed in Red then that Printer is not available The status of the connection is updated only when you enter the menu Save this as your default Function Settings in the Scanner Settings menu See Functionality Saving your preferred Function Settings as power on Defaults Leave the remaining Copy Settings at default Colour mode Standard Resolution Auto size Brightness 0 ...

Page 54: ... and the document will be ejected Wait for the scan data to complete the transfer to the Plus PC and the hour glass to disappear The scanner is now ready for the next job If the Plus PC has not been configured Configuring the PCs or is offline the scanner will automatically switch to ScanApp Mode Standard to complete the Copy operation The ScanApp Lei will spool the scan data to the printer Wait f...

Page 55: ...Version 1 00 55 Global Scanning UK Ltd 2018 Collect your copy from the printer ...

Page 56: ... then sends print data to the printer and saves the scan file Ensure ScanApp Lei is running on the PC you wish to send the scan file See ScanApp Lei Operation Ensure the printer is on line and ready to print Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page enter the Copy Archive menu ...

Page 57: ...omplete an Auto PC search and prompt the user to select the PC before completing each scan To change the iPF select the Copy Archive Settings Scroll to iPF and press it Select the iPF you wish to use and select it Note The Serial Number of the assigned iPF is displayed at the top of the screen If the Serial Number is displayed in Red then that Printer is not available The status of the connection ...

Page 58: ...ect Copy Archive Settings and select file type required PDF JPG M PDF Save this as your default Function Settings in the Scanner Settings menu See Functionality Saving your preferred Function Settings as power on Defaults Leave the remaining Copy Archive Settings at default Colour mode Standard Resolution Auto size Brightness 0 BP 1 WP 1 Crop off Scale 100 Copies 1 Press the Green button to start ...

Page 59: ... ready for the next job On the PC the ScanApp Lei will show Scan Received The scan file will be saved in the Scan Directory set in the ScanApp Lei Open the scan file using any standard picture viewer PDF files will open automatically in the PC s PDF viewer The Scan file name is date time as follows YYYY M D H M S 2016 8 3 15 11 1 The ScanApp Lei will also spool the scan data to the printer Wait fo...

Page 60: ...wish to use Not all the Function Settings are available for all functions o Use the left right arrows when available to scroll to more options o Home Go to Home page Cancels any changes if in a Function Settings Menu o Tick Save selection and go back up 1 level o The Functions Settings Icons at the bottom of the screen are also active and provide a shortcut directly to that menu Number of copies C...

Page 61: ...DF Multi Page PDF Keep inserting pages to add to the document When all the pages have been added press the red stop button to close the file Colour mode Default Colour Colour Greyscale Black and White Quality Mode Default Standard Standard High Best ...

Page 62: ...e independent of what size paper is loaded ISO sizes ANSI sizes ARCH sizes ISO Dimensions ANSI Dimensions ARCH Dimensions A0 841mm x 1189mm E 34in x 44 in ARCH E 36inx 48in A1 841mm x 594mm D 34in x 22 in ARCH D 36in x 24in A2 594mm x 420mm C 22in x 17 in ARCH C 24in x 18in A3 297mm x 420mm B 17in x 11in ARCH B 18in x 12in A4 297mm x 210mm A 11in x 8 5in ARCH A 12in x 9in Orientation Used with Fix...

Page 63: ...entage Reduction No change Enlargement Adjust Copy size by selecting input and output standard ISO page sizes Input Size Output Size Adjust Copy size by selecting input and output standard ANSI page sizes Input Size Output Size Adjust Copy size by selecting input and output standard ARCH page sizes Input Size Output Size ...

Page 64: ... the input Paper size followed by the output paper size E g From A4 to A3 Go back up to Copy page that will show the scale factor that will be used based on your choice of From To page sizes selected E g A4 to A3 shows a scale factor of 141 Brightness Increase to lighten the image decrease to darken the image Default 0 3 to 3 ...

Page 65: ...darken the shadow areas of the image Makes the blacks blacker Default 1 0 to 6 Crop Removes a 3mm border from all sides of the scanned image Default Off Off On iPF Copy Copy Archive only Select the printer you would like the Copy function to send the print to Default iPFX Auto search select the iPF printer for each Copy operation PC to use for ScanApp Mode Plus ...

Page 66: ...fault The following Function Settings are saved Number of Copies File Type Colour mode Quality Document Size Orientation Copy scale Brightness Black Point White Point Crop iPFX PCX On the scanner UI from the Home page select the Scanner Settings icon Select the Save Settings to folder icon and press OK A tick will be displayed to show it was successfully saved Save current Function Settings as Def...

Page 67: ...anner to prevent the original re entering the scanner If the original is allowed to re enter the scanner it will result in a paper jam and possible damage the original document Recommended Function Settings For Photographic originals where colour accuracy is most important For Graphics Line drawings where sharp distinctive colours are required Default White Point 0 and Black Point 0 White Point 1 ...

Page 68: ...flection and provide a more even image o Glossy originals to avoid them becoming scratched o Irregular shaped or torn documents or multiple documents pieces to scan as a single file o Dirty documents as the carrier sheet can protect the scan glass from storage dust o Semi transparent documents that contain print on both sides can result in show through of the text on the reverse side Scanning such...

Page 69: ...cannot print within That means on a 594mm roll only 588mm can be printed on Therefore copying a 594mm original scan onto the 588mm printable width of the paper will mean the image is shifted 3mm to the side and 6mm 2 x 3mm is clipped from the far side Enabling the Crop feature means the original image is printed correctly by cropping a 3mm border from all around the scan before printing Crop on ...

Page 70: ...anged then select the new value to be used Information There is nothing to adjust Save Current Function Settings as Default See Functionality Saving your preferred Function Settings as power on Defaults Restore Factory Default Function Settings See Functionality Saving your preferred Function Settings as power on Defaults Load Firmware See Loading Firmware ...

Page 71: ... the scanner o Plus Mode Default when in English language o Standard Mode Default when in Japanese language iPF Assign numbers to the printers to use you would like the Copy function Search for available Printers Define the Printer numbers See Configuring the Printers PC Assign numbers to the PCs to use you would like the Scan to PC function Search for available PCs Define the PC numbers See Confi...

Page 72: ...he language of the scanner o English Text Sets ScanApp Mode Plus o Japanese Text Sets ScanApp Mode Standard Engineer Menu For service use only password required Saving Scanner Settings The Scanner Settings are saved automatically through their respective menus Firmware Calibration Stitch adjustment Scan Length ScanApp Mode Assigned printer numbers Assigned PC numbers Scanner Network Settings Langu...

Page 73: ...ve rollers o Scan glass o Hold up flap o Bottom rollers Rotate rollers by hand to clean all round Consumables Parts that wear according to operator usage are deemed consumables and can be purchased from your supplier Those L24ei L36ei scanner parts considered to be consumables are o Scan Glass Sub o Paper Hold Up flap o Calibration Stitch Target Paper edge guides Touch pen and pen holder ...

Page 74: ...es to prevent the calibration target getting stuck during forward rewind motion required for calibration Clean the scanner Insert the calibration target it must be clean and in good condition into the centre of the scanner face up black end first From the Home Page select Scanner Settings ...

Page 75: ... be scanned back forth until complete Please wait until the scanner returns to the Home screen This process will take a few minutes Return the calibration target to its protective cover for safe keeping Note Calibration Normalisation will not start until calibration sheet is loaded and in the correct orientation Face up black end first ...

Page 76: ... return guides to prevent the calibration target getting stuck during forward rewind motion required for calibration Clean the scanner Insert the calibration target it must be clean and in good condition into the scanner face up black end first From the Home Page select Scanner Settings ...

Page 77: ...ll be scanned back forth until complete Please wait until the scanner returns to the Home screen This process will take a few minutes Return the calibration target to its protective cover for safe keeping Note Auto Stitch will not start until calibration sheet is loaded and in the correct orientation Face up black end first ...

Page 78: ...nsert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size We will copy a document and measure the length of both the original and the copy o From the Home Page select the Copy function o Use the default Copy Settings Colour mode Standard Quality Auto size Brightness 0 BP 1 WP 1 Crop off Scale 100 Copies 1 o Start the Copy...

Page 79: ...iding the length of the original by the length of the copy Adjustment figure Original drawing length 885mm 0 9910 Copied drawing length 893mm Original Copy o From the Home Page select Scanner Settings o Scroll and select Scan Length Adjustment o Use the Delete Key to remove the current value and type in the adjustment figure Press the Enter key to save ...

Page 80: ...ty no greater than 128GB On a PC use Windows Explorer to extract the firmware zipped files to the root of a USB memory stick Place the USB stick into the scanner o If the scanner recognises that the USB stick contains scanner firmware it will automatically open the Load Firmware menu o To select the Load Firmware menu manually from the Home Page select Scanner Settings ...

Page 81: ...and will indicate progress o DO NOT SWITCH OFF the scanner during the firmware loading process as this can cause permanent damage to the scanner The UI will display the percentage complete while it loads the firmware into the scanner o Wait until the firmware has loaded This will take a few minutes Power cycle the scanner to complete the process ...

Page 82: ...ot Closed 9 USB Not Mounted Retry USB stick or try another one Format Fat32 128GB max 10 USB Cannot read 11 USB Cannot write 12 USB Full Delete files or try another USB stick 13 USB Cannot Delete Retry USB stick or try another one Format Fat32 128GB max 14 USB Not Closed 15 Printer Not Found See Troubleshooting Operational Errors 16 Printer Error 17 PC Not Found 18 PC Error 19 Stitch Error Power c...

Page 83: ...adapter and the power adapter cable is connected correctly to the scanner The scanner LED remains Orange when powered on The scanner lid is open Close the scanner so both paper tray latches are clicked into place Scan or copy is blank Make sure the original document if fed face up and into the centre of the scanner Scan to USB does not work Ensure the USB memory stick has been formatted as FAT 32 ...

Page 84: ...network administrator Information for Network Administrators This Information Bulletin should provide an overview and greater understanding of how the Lei series scanners communicates over the network Copy Ports and protocols The scanner searches for the printer by issuing a SNMP broadcast packet on UDP port 161 and expects a response on port 161 o Three attempts with a timeout value of 5 10secs w...

Page 85: ...t packet on UDP port 706 o Three attempts with a timeout value of 1sec will be tried Given that the scanner received a response from the PC it will attempt to open a TCP connection on port 710 o There is a timeout value of 1sec for this action Scanner Info Ports and protocols ScanApp Lei searches for the scanner by issuing a proprietary broadcast packet on UDP port 704 Supported Configurations Mul...

Page 86: ...ve them Cleaning the scanner will remove most vertical lines See Cleaning Colour variation over approximately 8 200mm sections or vertical streaks within these sections Calibrate Vertical lines Dirt on Scan glass or poor calibration Clean the scanner Calibrate if the problem persists Uneven dirty white background Calibrate Broken lines Auto Stitch ...

Page 87: ...uto stitch the scanner to align broken lines Auto stitch adjusts the electronic alignment of each segments of the scan sensor for both front to back and left to right alignment to avoid stitch errors at each intersection See Stitch Adjustment Incorrect Scan or Copy length The drawing length on a scan file or a copy is not the same as on the original document This can be corrected using the Scan Le...

Page 88: ...s 26 and 38 Max scan length 109 2768mm Weight of scanner L24ei 5 28kg 11 6lbs without Doc return guide L36ei 6 56kg 14 5lbs without Doc return guide Dimensions width L24ei 935mm L36ei 1238mm Dimensions height 131mm Dimensions depth Without Doc Return Guide Paper tray folded 146mm Without Doc Return Guide Paper Tray flat 193mm With Doc Return Guide Paper tray folded 206mm With Doc Return Guide Pape...

Page 89: ... i5 or i7 processors 4GB RAM SATA 6 0Gbit sec USB3 on the motherboard and SATA 6 0Gbit 7 200 rpm HDD controller ScanApp Lei Software Only L24ei and L36ei scanner models are supported by the ScanApp Lei Scanning cannot be started remotely Modes Scan to USB RGB Greyscale BW TIFF No ScanApp Lei Scan to USB RGB Greyscale BW JPG PDF M PDF ScanApp Lei available Scan to PC RGB Greyscale BW Tiff JPEG PDF ...

Page 90: ...it ISO International Organization for Standardization Standard paper sizes definition JPEG Joint Photographic Experts Group file format is a commonly used method of lossy compression data is thrown away to provide smaller files for digital images LED illumination Light Emitting Diode Long lasting efficient bright light source LCD display Liquide Crystal Display User Interface screen PDF Portable D...

Page 91: ... Auto width x length 24 36 x auto length ISO sizes ANSI sizes ARCH sizes Orientation Portrait Landscape Copy scale factor o ISO sizes Input size Output size o ANSI sizes Input size Output size o ARCH sizes Input Size Output Size Brightness 3 to 3 White Point 0 to 6 Black Point 0 to 6 Crop Off On Removes 3mm border Select iPF Select PC Copy Scan to PC Scan to USB Copy Archive ...

Page 92: ...Restore factory default Function Settings Load Firmware Calibration Stitch adjustment Scan length adjustment ScanApp Mode Standard Plus Define iPF Define PC Network Settings DHCP Language English Japanese Text Engineer use only Information Messages Scanner working Scanner open Close the scanner No paper Load a document Dirty scanner Clean scanner ...

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