Colorful Graphics Card User’s Manual
27
FAQs
This part contains a list of symptom that may indicate a problem with your software or hardware
and some troubleshooting way you can take to solve the problem. If you still have problems after
trying our suggestions or if you’re having a problem that is not described below, please contact us.
Q: The graphics card has no VGA port, how could I use a CRT monitor?
A: Some of the graphics card only has DVI port output; you can use the DVI to VGA adapter to
connect the CRT monitor.
Q: What shall I do if I lose my driver CD?
A: You can visit our website (http://www.colorful.cn) to download the driver.
Q: Is it necessary to update the graphics BIOS when the card runs OK?
A: If there is no special use, Colorful doesn't provide graphics card BIOS. We don't advice users use
the abnormal BIOS operation, because the wrong BIOS may damage your hardware, moreover, the
card may out of warranty.
Q: What are the names of different parts in a graphic card?
A: A graphics cards made up by GPU chip, PCB, memory modules, Electronic component, bus
interface and display output.
Q: Why the fan on the graphics card runs so loudly? How to solve it?
A: When the card runs under the high heat and lots of dust environment for a long time, the fan may
make noise. You can clean the dust on the fan. If it is still the same, please contact the franchisers.
Q: Why I can't use the Windows Media Player to play the movies?
A: Please download the latest version of Windows Media Player.
Q: How to upkeep the graphics card?
A: 1. Keep the ambient dry and avoid the dust.
2. Clean the dust on the fan usually, and keep the PCB and electronic component clean.
Q: Why my monitor appears wrong color when power on.
A: 1. Graphics card and monitor is not well connected
2. Monitor broken
3. Graphics card broken
4. Monitor has been magnetized
Q: The computer is hanging up, is my graphics broken?
A: There are many reasons make the computer hang up, if you exclude others, please try to examine
whether the motherboard and the graphics card were well connected, whether the connect fingers
had been oxidated or whether installed the right driver.
