Faults, repair and maintenance work
74
Fault
Possible cause
Remedy
Execution by
Incorrect or poor
positioning of the
labels
Collamat C4300/C7300 is not
correctly aligned with the goods
conveyor
Correctly align Collamat.
Observe correct height
adjustment.
Specialist
Poor label quality
Try with new label roll
Motor error
Motor overloaded
Check paper web path – too
much friction (dirt, glue,…)
Specialist
Ambient air temperature to high
Check air temperature (see
specification)
Wrong turning
direction of motor
Check jumper Motor Direction
(left/right)
Change jumper setting
Specialist
Product sensor
does not work
Broken cable
Check connecting cable
Specialist
Position and alignment not
correctly adjusted
Adjust position and alignment
Sensor not adjusted
Adjust sensor
Product sensor
reacting on the
falling edge of the
sensor signal
Check control line of the good
scanner (bright/dark switching)
Setting depends on the make
and type of the sensor and/or on
the surface of the product
Check sensor control line:
(e.g. for the Sick Sensor WT150-
P460 – the control line has to be
set to V++ (12V) – see sensor data
sheet !
Specialist
Motor blocked
Too much friction on the paper
web path (dirt, glue,…)
Check paper break
Check Rewinder adjustment
Clean paper path (rolls, paper
break, dispensing edge, …..)
Operator
Specialist