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SECTION 5: TROUBLESHOOTING
INTRODUCTION
The Troubleshooting Guide on this page is intended to
help locate problems within the bill acceptor. If a bill
acceptor cannot be repaired by following this guide,
return the unit to the nearest Coinco Service Center for
repair along with a complete description of the problem
you are having with the bill acceptor.
Logic troubleshooting minimizes the time spent in remov-
ing and replacing parts that are not defective. Some
failures are caused by minor problems such as dirt or
loose/faulty connections. Please check the following
before replacing any parts:
•
Clean any dirt or dust from the bill path.
•
Vending machine is not disabling unit.
•
Connectors are inserted correctly.
•
Connector pins are not bent or broken.
•
All wires are properly secured.
BILLPRO DIAGNOSTIC CODES
Troubleshooting can be done by reading the number of
flashes or blinks of light from the LED at the bottom of
the BillPro bill acceptor. Refer to Figure 19.
Flash Code
Error Condition
1
Check bill box
2
Check/Clean bill path
3
Return for service
NOTE:
A scrolling light, in the illuminated
inlet, indicates normal operation. If all LEDs
are not illuminated then, the unit has been
disabled by the Vending Machine Controller.
Figure 19
Flash code
LED
Flash Codes
The BillPro supports the following flash codes
for troubleshooting the unit in the field.
