Modular Optical Switch
|
SwitchBlade
Coherent Solutions
|
SwitchBlade
(V1.4)
33
14
Technical Support
14.1
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact Coherent Solutions. The Technical
Support Group is available to take your calls from Monday to Friday, 9:00 a.m. to 5:00 p.m. (New Zealand
Time).
Technical Support Group
Tel.: +64 9 478 4849
Fax: +64 9 478 4851
To accelerate the process, please have information such as the name and the serial number (see the product
identification label), as well as a description of your problem, close at hand.
You may also be requested to provide software and module version numbers. This information, as well as
technical support contact information, can be found in the ‘
About’
window.
14.2
Transportation
Maintain a temperature range within specifications when transporting the unit. Transportation damage can
occur from improper handling. The following steps are recommended to minimize the possibility of damage:
Pack the unit in its original packing material when shipping.
Avoid high humidity or large temperature fluctuations.
Keep the unit out of direct sunlight.
Avoid unnecessary shocks and vibrations.
I
MPORTANT
Keep this manual close at hand as it contains important details about your
product.
Summary of Contents for SwitchBlade
Page 1: ......
Page 40: ...V1 4...
