Symptom
Explanation
Solution
After scanning a code, the reader beeps twice
but no result is visible.
No application is
connected to the reader.
Open the application you want to see the
result in, and make sure it was able to
connect to the reader. If using keyboard
mode, make sure the cursor is in a text box
where data can be typed in.
The reader does not respond to any button
pressed.
l
Put the reader on charger.
l
Hold both side buttons pressed for
ten seconds to reboot the reader.
21
Troubleshooting
