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D026227_08 CR822x Single Board Decoded Scan Engine Integration Guide
7 - Warranty
The CR822x carries a one year limited warranty as described herein.
Limited Warranty.
Code warrants each Code product against defects in
materials and workmanship under normal use for the Warranty Coverage
Term applicable to the product as described at www.codecorp.com/legal/
warranty/term.php. If a hardware defect arises and a valid warranty claim
is received by Code during the Warranty Coverage Term, Code will:
i) repair a hardware defect at no charge, using new parts or parts
equivalent to new in performance and reliability; ii) replace the Code
product with a product that is new or refurbished product with equivalent
functionality and performance, which may include replacing a product
that is no longer available with a newer model product; or ii) in the case
of failure with any software, including embedded software included in any
Code product, provide a patch, update, or other work around. All replaced
products become the property of Code. All warranty claims must be made
using Code’s RMA process.
Exclusions.
This warranty does not apply to: i) cosmetic damage,
including but not limited to scratches, dents, and broken plastic; ii)
damage resulting from use with non-Code products or peripherals,
including batteries, power supplies, cables, and docking station/cradles;
iii) damage resulting from accident, abuse, misuse, flood, fire or other
external causes, including damage caused by unusual physical or
electrical stress, immersion in fluids or exposure to cleaning products not
approved by Code, puncture, crushing, and incorrect voltage or polarity;
iv) damage resulting from services performed by anyone other than a
Code authorized repair facility; v) any product that has been modified
or altered; vi) any product on which the Code serial number has been
removed or defaced. If a Code Product is returned under a warranty
claim and Code determines, in Code’s sole discretion, that the warranty
remedies do not apply, Code will contact Customer to arrange either: i)
repair or replace the Product; or ii) return the Product to Customer, in
each case at Customer’s expense.
Non Warranty Repairs.
Code warrants its repair/replacement services
for ninety (90) days from the date of shipment of the repaired/
replacement product to the Customer. This warranty applies to repairs and
replacements for: i) damage excluded from the limited warranty described
above; and ii) Code Products on which the limited warranty described
above has expired (or will expire within such ninety (90) day warranty
period). For repaired product this warranty covers only the parts that were
replaced during the repair and the labor associated with such parts.
No Extension of Term of Coverage.
Product that is repaired or replaced,
or for which a software patch, update, or other work around is provided,
assumes the remaining warranty of the original Code Product and does
not extend the duration of the original warranty period.
Software and Data.
Code is not responsible for backing up or restoring
any of software, data, or configuration settings, or reinstalling any of the
foregoing on products repaired or replaced under this limited warranty.
Shipping and Turn Around Time.
The estimated RMA turn-around time
from receipt at Code’s facility to shipment of the repaired or replaced
product to Customer is ten (10) business days. An expedited turn-around
time may apply to products covered under certain CodeOne Service Plans.
Customer is responsible for shipping and insurance charges for shipping
Code Product to Code’s designated RMA facility and repaired or replaced
product is returned with shipping and insurance paid by Code. Customer
is responsible for all applicable taxes, duties, and similar charges.
Transfer.
If a customer sells a covered Code Product during the Warranty
Coverage Term, then that coverage may be transferred to the new owner
by written notification from the original owner to Code Corporation at:
CodeOne Service Center
12393 South Gateway Park Place, Suite 600
Draper, UT 84020 USA
Limitation on Liability.
Code’s performance as described herein shall be
Code’s entire liability, and the Customer’s sole remedy, resulting from
any defective Code product. Any claim that Code has failed to perform
its warranty obligations as described herein must be made within six (6)
months of the alleged failure. Code’s maximum liability related to its
performance, or failure to perform, as described herein shall be limited
to the amount paid by Customer for the Code product that is subject to
the claim. In no event will either party be liable for any lost profits, lost
savings, incidental damage, or other economic consequential damages.
This is true even if the other party is advised of the possibility of such
damages.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW,
THE LIMITED WARRANTIES DESCRIBE HEREIN REPRESENT THE
ONLY WARRANTIES CODE MAKES WITH RESPECT TO ANY PRODUCT.
CODE DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESSED
OR IMPLIED, ORAL OR WRITTEN, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.
THE REMEDIES DESCRIBED HEREIN REPRESENT CUSTOMER’S
EXCLUSIVE REMEDY, AND CODE’S ENTIRE RESPONSIBILITY,
RESULTING FROM ANY DEFECTIVE CODE PRODUCT.
CODE SHALL NOT BE LIABLE TO CUSTOMER (OR TO ANY PERSON
OR ENTITY CLAIMING THROUGH CUSTOMER) FOR LOST PROFITS,
LOSS OF DATA, DAMAGE TO ANY EQUIPMENT WITH WHICH THE
CODE PRODUCT INTERFACES (INCLUDING ANY MOBILE TELEPHONE,
PDA, OR OTHER COMPUTING DEVICES), OR FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES
ARISING OUT OF OR IN ANY MANNER CONNECTED WITH THE
PRODUCT, REGARDLESS OF THE FORM OF ACTION AND WHETHER OR
NOT CODE HAS BEEN INFORMED OF, OR OTHERWISE MIGHT HAVE
ANTICIPATED, THE POSSIBILITY OF SUCH DAMAGES.
