Cocktail Audio Pro X100
www.cocktailaudio.co.uk
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8.
The library cannot be backed up incrementally.
Make sure the backup drive was previously used for the initial backup.
Ensure the drive isn’t formatted again (format button).
Ensure the backup drive is selected and active.
Read or check the backup log on the web-interface.
9.
CD Art Cover and Metadata are inaccurate.
With an open structure you can simply embed a new album cover art & re-tag with
any program...If the album cover art is incorrect, just access the album folder, paste
the correct album art (rename the file ‘cover.jpg’) to replace the wrong album cover
art. One could also submit a new album cover art/metadata via Music Brainz web
interface (www.musicbrainz.org) or Picard. (Our cloud based metadata service
supports Music Brainz submission program).
10.
FLAC mirroring has stopped.
Ensure the FLAC mirror app is installed & click/touch the mirror option to continue
the process.
11.
WiFi signal is slow.
Use an Ethernet connection or a power line adaptor (enables streaming in any room).
12.
Time Zone is incorrect.
Ensure the correct zone is selected from the localisation option.
13.
Update is not running.
Ensure the X100 is connected to the internet to access our server for updates.
14.
Apps are not installing.
Ensure the X100 is connected to the internet to access our services.
Make sure the installation process is completed before returning to the main menu.
15.
Songs and streaming services keeps repeating the current playing tracks.
The WiFi or network connection is slow.
Use an Ethernet connection or power line adaptors.
16.
[Using X100 as a source server] – My movies/photos/songs can’t be streamed to hand
held device - laptop/tablet/other – why?
Ensure the X100 & the client device(s) are on the same network.
Check if the client App supports the media type & format.
17.
Services are not showing on Squeeze server.
Check the plug-ins & add your username & password.
Ensure the Cocktail Audio Pro X100 is connected to the internet.
18.
My Sonos setup cannot see or stream from the X100.
Make sure the X100 is active & on the network. Install the Sonos app & configure or
reboot the X100 (Sonos normally detects a newer device on the network). Factory
reset the Sonos to detect the X100 on the setup option.
