Cochlear CP1110, User Manual

Page: 85 / 120

Troubleshoot
Nucleus 8 Sound Processor User Guide 83
Problem Resolution
You want to confirm
your sound
processor is
receiving sound
1� Check the light on the top of the
sound processor (if enabled).
See Lights on page 73.
2� If you have a monitor earphone
adaptor, a hearing person can listen to
the sound received by the sound
processor. See Use monitor earphones
on page 38.
3� If you use the Nucleus Smart App, use
the Status screen to check the sound
processor is receiving sound
4� If the problem continues, contact your
clinician.
The sound processor
or coil become hot
Remove the processing unit, coil and
any cables from your head
immediately, disconnect the battery
module and contact your clinician.
You experience
tightness,
discomfort or
develop a skin
irritation at your
implant site
1� Your coil magnet may be too strong or
in contact with your skin. Change to a
weaker magnet. See Change the coil
magnet on page 72.
2� Try using an adhesive SoftWear pad.
See Attach a SoftWear pad on
page 58.
3� If you are using a retention aid, such
as a headband, this may be placing
pressure on your sound processor.
Adjust your retention aid, or try a
different aid.
4� If the problem continues, contact your
clinician.