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Troubleshooting
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9926-XHTOS PRODUCT MANUAL
9926-xHtoS-OM (V1.2)
DashBoard™ Status/Error Indicators and Displays
Figure 3-5 shows and describes the DashBoard™ status indicators and
displays. These indicator icons and displays show status and error conditions
relating to the 9926-xHtoS card itself and remote (network) communications.
Figure 3-5 DashBoard™ Status Indicator Icons and Displays
Indicator Icon or Display
Error Description
Red indicator icon in Card Access/Navigation Tree pane shows card with Error
condition (in this example, the Card Access/Navigation Tree pane shows a general
error issued by the 9926-xHtoS card in slot 11).
Specific errors are displayed in the Card Info pane (in this example “No connection
to device” indicating 9926-xHtoS card is not connecting to frame/LAN).
Gray indicator icon in Card Access/Navigation Tree pane shows card(s) are not
being seen by DashBoard™ due to lack of connection to frame LAN (in this
example, both a 9926-xHtoS card in slot 11 and the HPF-FC Network Controller
Card for its frame in slot 0 are not being seen).
Yellow indicator icon in Card Access/Navigation Tree pane shows card with Alert
condition (in this example, the Card Access/Navigation Tree pane shows a general
alert issued by the HPF-FC Network Controller Card).
Clicking the card slot position in the Card Access/Navigation Tree (in this example
Network Controller Card “Slot 0: HPF-FC”) opens the Card Info pane for the
selected card. In this example, a “Fan Door Open” specific error is displayed.
Yellow indicator icon in 9926-xHtoS Card Info pane shows error alert, along with
cause for alert (in this example, the 9926-xHtoS is not receiving an HDMI input on
HDMI IN 3).
