Coast Spas Classic Series Page 11 Owner'S Manual Download

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PROBLEM

PROBABLE CAUSE

POTENTIAL SOLUTIONS

Water Odor



Improper sanitization



Excessive organics in water



pH is too low



Add sanitizer



Shock spa with sanitizer



Adjust pH

Chlorine Odor



Chloramines are too high



pH is too low



Shock spa with sanitizer



Adjust pH

Musty Odor



Bacteria or Algae growth



Shock spa with sanitizer



Drain and refill spa water

Scale



Total alkalinity is too high



pH is too high



High calcium content in water



Adjust total alkalinity



Adjust pH



Use stain and scale product

Stains



Total alkalinity is too low



pH is too low



High metal content in water



Adjust alkalinity



Adjust pH



Use stain and scale product

Cloudy Water



Poor filtration



pH is too high



Hardness is too high



Total alkalinity is too high



Suspended particles



Clean filter cartridge



Adjust pH



Adjust hardness



Adjust total alkalinity



Drain and refill spa water

Algae Growth



pH is too high



Sanitizer is too low



Adjust pH



Shock spa with sanitizer



Adjust sanitizer level

Eye Irritation



pH is too low



Sanitizer is too low



Adjust pH



Shock spa with sanitizer



Adjust sanitizer level

Skin Rash/Irritation



Free chlorine level too high



Unsanitary water



Adjust chlorine level



Shock spa with sanitizer



Adjust sanitizer level

WATER CLARITY TROUBLESHOOTING

OWNER’S MANUAL

2020

Summary of Contents for Classic Series

Page 1: ...1 ...

Page 2: ...ty Maintenance Page 9 10 MicroSilk Information Page 10 Water Clarity Troubleshooting Page 11 Product Care Guide Page 12 13 Glossary of Terms Page 13 14 Troubleshooting Guide Page 15 16 Spa Controls Page 17 22 Classic Series Controls Page 17 18 Coast Elite Series Controls Page 19 21 Coast Luxury Series Controls Page 22 23 Coast Wellness Series Controls Page 24 25 Wifi Instructions Page 26 PRV19 Ins...

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Page 6: ...e consult your physician before using a hot tub Before entering the hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as much as 5 F 2 C Persons suffering from obesity or a medical history of heart disease low or high OWNER S MANUAL 2020 blood pressure circulatory system problems or diabetes shoul...

Page 7: ... will be the sole responsibility of the spa owner 120VAC This requires an isolated 15 Amp circuit breaker This needs to be an isolated circuit with no other appliances or lights on this circuit at any time Extension cords are not to be OWNER S MANUAL 2020 used in conjunction with the operations of the spa Low voltage damage could result and this is not covered by warranty NOTE All components must ...

Page 8: ...the open position and safety cap off To completely drain the plumbing lines a wet dry shop vacu um can be used to draw out any remaining water Place the vacuum hose over the jet fittings in the spa as well as the plumbing lines in the equipment area You should also dis connect the plug on the crystal clear inspection tube if in stalled Remove the filter cartridge and store in a warm dry area Clean...

Page 9: ...icone lubricant There is a 3 8 clear line coming from the filter area and this goes to the bottom corner of the spa This drains all the water from around the filter canister This is a good time to check the skimmer basket Bring skim mer door weir forward and unscrew basket Clean out debris and reinstall Look for these specialized cleaning attachments at your local dealership WATER QUALITY MAINTENA...

Page 10: ...ll enough to enter the pores of your skin When the micro bubbles enter the pores of your skin they absorb foreign con taminants and release oxygen This process improves collagen production leaving skin feeling smooth and healthy Using the OWNER S MANUAL 2020 MicroSilk System on a regular basis greatly reduces the appear ance of wrinkles and your skin will appear younger and firmer after only a sho...

Page 11: ...o low pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adjust pH Shock spa with sanitize...

Page 12: ...e easily and quickly damaged when exposed to unbalanced spa water If you suspect that your chemi cals may be unbalanced remove your pillows immediately until the water has been restored to suggested conditions Do not sit on the pillows Do not pull on the pillows Pillows should be cleaned using a soft cloth and mild soap then wiped with a conditioner We recommend that pillows be washed each time yo...

Page 13: ...me when not in use to protect the shell from harmful UV rays A covered spa will use less electricity when maintaining the desired water temperature See the manual that comes with the cover for proper mount ing of the cover locks The cover should remain locked at all times to prevent unau thorized entry into the spa and potential drowning OWNER S MANUAL 2020 Do not Sit Stand or Lie on your cover No...

Page 14: ... pumping system Used while servicing the spa equipment the valves open or close the water flow to the equipment To remain open for normal use turn fully counter clockwise KNIFE VALVES A white T handled valve same functions as Gate valve see above except to open them you pull up on handle HEATER The electronically controlled heater raises the temperature of the spa to the desired setting LEDs LEDs ...

Page 15: ...Pump running constantly will not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact your Deal...

Page 16: ...periods of time in cold weather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets to power heater PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped in pump No...

Page 17: ...l the high speed setting The ozone gener ator if installed will activate anytime low speed is running AUX PUMP 2 If an additional pump or blower is installed Press Aux to turn the device on If your additional device is a dual speed pump pressing Aux again will activate the pumps high speed Pressing Aux again will turn off the device pump LIGHT Press Light to operate the spa light Turns off after 4...

Page 18: ...temperature it may just be a temporary condition If flashing by itself spa is shut down If the problem persists contact your dealer or service organi zation HL A significant difference between temperature sensors has been detected This could indicate a flow problem If the water level is normal make sure all pumps have been primed If problem persists contact your dealer or service organization LF P...

Page 19: ... power to the spa and call for service Im portant A pump should not be allowed to run without priming for more than 2 minutes Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4 5 minute priming mode Doing so may cause damage to the pump and Continued on the next page Temperature Down Temperature Up Menu Select Light Pump Auxiliary cause the system to ene...

Page 20: ...perature FLIP UTIL INFO and FALT LOG Restricting Operation Press and release the Menu button until LOCK is on the screen Press and release the Up or Down button to enter the menu Press and release the Menu button to switch from TEMP to PANL Note Pressing and releasing the Menu button again will take you back to the beginning of the LOCK menu With TEMP or PANL selected press and release the Up or D...

Page 21: ...tory set for no address by default When set between 1 and 7 the num ber is the address See the Dolphin manual for details Utilities and Information Press and release the Menu button until UTIL appears Press and release the Up or Down button to enter the Preferences menu Use the Menu button to scroll through the options listed ahead and the Up or Down buttons to enter that section While in a sectio...

Page 22: ... speed and then again to switch to high speed Also select the other pumps to turn them on The pumps should be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the pro cess Note Turning the power off and back on again will initiate a new p...

Page 23: ...her a 2 speed pump Pump 1 or a circulation pump If the heater pump is a 2 Speed Pump 1 Ready Mode will circulate water every 1 2 hour using Pump 1 Low in order to maintain a constant water tempera ture heat as needed and refresh the temperature display This is known as polling Rest Mode will only allow heating during pro grammed filter cycles Since polling does not occur the tempera ture display m...

Page 24: ... speed Also select the other pumps to turn them on The pumps should be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and re peat the process Note Turning the power off and back on again will initiate a new pump priming session Sometimes momentari...

Page 25: ...y allow heat ing during programmed filter cycles Since polling does not oc cur the temperature display may not show a current temperature until the heater pump has been running for a minute or two When the heater pump has come on automatically for example for heating you can switch between low speed and high speed but you cannot turn the heater pump off Restricting Operation The control can be res...

Page 26: ...g Settings will open the settings menu While connected to the spa will be able to set the temperature change the de grees between F or C alter the heat mode Ready Rest select the temperature range low or high set the time of day input filter cycles time start and duration and have access to the ad vanced menu For more information on the various settings please refer to the selection in the owner s...

Page 27: ...he or button results in a search of the station and stops at next sufficient signal strength A long press results in manual tuning mode USB OPERATION A Insert a USB stick into the USB slot Songs must be of the mp3 or wma format B button Press it to pause the track Press it again to re sume play C and button Track Up Track Down Short press Track Up or Track Down button to select the next or previou...

Page 28: ...you need to synchronize the remote follow the steps below 1 Make sure Digital Media Locker is powered ON red LED the place the remote within 0 5 meter of the Digital Media Locker 2 Press and hold MODE on remote control until the LCD shows Pairing in Progress Release the button 3 Within 2 seconds the LCD will show Paired If it fails to pair the LCD will show Retry again If this happens wait 5 secon...

Page 29: ...h Multi link A second Bluetooth device can pair to the Digital Media Locker even when it has been paired to another Bluetooth device The second Blue tooth device will be able to play once the first device has stopped play ing Listening to FM Radio Press MODE on remote control to switch to FM radio mode Scan or Seek FM Radio Channels 1 Press FAST REWIND or FAST FORWARD to seek another station 2 Pre...

Page 30: ...ump 1 operation Verify that the green light on the Ozone turns on when acti vated Check the spa drain at the bottom of the spa to verify that small ozone bubbles are coming out Verify that one way check valve is installed on the ozone tubing and it is working as intended OWNER S MANUAL 2020 ...

Page 31: ... adjustment of the maintenance level Start the pump on high speed to allow water to circulate and slowly add sodium bromide uniformly in the spa by simply pouring it from the container Metric Calcula tion Add 0 143 kg of sodium bromide which has a guarantee of at least a 98 active ingredient such as BromiCharge per 100 L of water to attain 1400 ppm TDS value Total Dissolved Sol ids Example if your...

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