Using the PhoneSuite™ Console
Answering Calls
Answer incoming call
Press flashing call button
Transfer call to extension
Dial extension number
Press “C”
Transfer call to trunk
Dial “9” (or “8” or “81”-“89”) then
the phone number
Press “C”
Cancel transfer in progress
Press “D”
Making Calls
Call Extensions
Dial extension number
Make a phone call on a trunk
Dial “9” (or “8” or “81”-“89”)
then the phone number
Transfer call to extensions
(after console places the call)
Select unlit “Call” button
Dial extension number
Press “C”
Transfer call to trunk
(after console places the call)
Select unlit “Call” button
Dial “9” (or “8” or “81”-“89”)
then the phone number
Press “C”
Cancel transfer in progress
Press ”D”
Hold
Place a call on hold
Press the “Call” button the call is on
Pick up call from hold
Press the flashing “Call” button the call is holding on
Voice Messages
Call an extension’s voice mail
Dial extension number
Dial “8”
Transfer a call to voice mail
Dial extension number
Dial “8”
Retrieve and extension’s voice
mail messages
Dial extension number
Dial “8” and extension number
again
Miscellaneous
Page
(if connected)
Dial “55”
Talk into handset
Press “D” when done
Conference call
(first make each call
and put it on hold
Press “C”
Press flashing call button for each person to add to
the conference (max. of 3, one must be trunk)
Park active trunk in a slot
for
person to answer from any feature-
enabled extension
Press “C”
Dial the slot number that is displayed
Retrieve parked call
that was not
picked up by an extension
Dial “A44”
Dial the trunk number of the parked call
Set console time and date
Dial “
*
”
Dial “1” to set time, “2” to set date
Reset console display
Press “D” (to completely reset console, press Reset button)
Command prompting
Press “AA” and keep pressing “A” to scroll through commands