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Clover Mobile Install Guide — US 1.10

If you believe your code is in-
correct or you receive an error, 
please contact Clover Support

NOTE

Activate Your Clover Mobile

Locate & enter your activation code

1.  Look for emails from Clover Support (app@clover.com) that contain 

your activation code(s)

•  For your convenience, we will resend an activation code email to 

you when your device first connects to the Internet. Look for the 
subject line “Clover Activation Code”

•  If you have already set up your Web Dashboard account on 

www.clover.com/home

, you can log into the Web Dashboard 

and find the activation code listed at the top

2.  Activation codes are unique and provided for each device

•  If you ordered multiple devices, you will need to enter the  

correct activation code per device, based on the device’s serial 
number

•  The serial number of your device can be found at the top of 

the activation screen or in the tag in the printer section of your 
Clover Mobile

3.  Locate the activation code for the serial number of the device you 

wish to activate 
 
 
 
 
 
 
 
 
 
 
 

4.  Enter the 8-digit activation code using the number pad on the touch-

screen

If you can’t find the email, try 
searching in an All Mail folder 
or check your spam folder.

NOTE

Your device may reboot sever-
al times during the installation 
process. This is normal as 
Clover updates its Operating 
System, and you will be able to 
continue setting up your mer-
chant account after it reboots.

NOTE

Summary of Contents for Mobile

Page 1: ...Congratulations on the purchase of your new Clover Mobile ...

Page 2: ...obile port 3 Press and hold the Power button to turn on Clover Mobile You will know Clover Mobile is on when the Clover logo appears on the front screen Back 2 3 1 If Clover Mobile does not power on leave the power cable connected to a nearby wall out let for 20 minutes to charge the battery sufficiently Then press the power button again IMPORTANT Charge Clover Mobile Printer If Applicable 1 Plug ...

Page 3: ...i 2 Select your wireless network from the list of available wireless net works 3 Enter in your wireless network password If you do not see your Wi Fi network name you may have a WEP or open access network Please connect your Clover Mobile to a WPA or WPA2 net work for PCI compliance NOTE High traffic activity on the same Internet Connection as your Clover Mobile such as streaming music or videos c...

Page 4: ...e top 2 Activation codes are unique and provided for each device If you ordered multiple devices you will need to enter the correct activation code per device based on the device s serial number The serial number of your device can be found at the top of the activation screen or in the tag in the printer section of your Clover Mobile 3 Locate the activation code for the serial number of the device...

Page 5: ...pp Market Customize your PIN tip and signature settings We will be customizing your device for the first time Remember you can always make changes to these settings in the Setup app Customize your device with the following questions 1 Do you want to require a PIN to unlock your device Yes require a PIN No don t require a PIN 2 Where do you want to take tips and signatures On tablet screen On print...

Page 6: ...uld like to pair with the last 4 digits of the Clover Mobile Printer s Serial Number should display on the screen The Clover Mobile should print out a pairing code 5 Use your Clover Mobile device to scan the pairing code that is print ed out from the Mobile Printer to complete the pairing process You should see that your Mobile Printer was paired successfully 6 Optional You can Test the printer by...

Page 7: ...the PIN less login does not allow for advanced functionality associated with an owner To Set Up or Change a PIN 1 Tap the Employees app from the homescreen of your Clover device 2 Tap the Employee name 3 Tap the Edit button 4 Type in either a four or six digit PIN 5 Tap Set Employee PIN when done 6 Repeat steps for any additional employees To Allow Login Without a PIN 1 Tap the Employees app from ...

Page 8: ...ger app from the homescreen of your Clover Mini or Mobile 2 Any Clover 3G plan SIM cards display on the screen 3 If a SIM is disabled tap Enable 4 If device does not connect to 3G immediately please restart your Clover device You may try Clover s T Mobile 3G Data plan with a provided 30 day free trial After the free trial ends you will be billed as outlined in the Wireless Manager s App Market des...

Page 9: ...trip card or allow customer to tap with their contactless chip card Apple Pay or Android Pay For an EMV chip card payment For an NFC enabled chip card Apple Pay or Android Pay For a magnetic swipe payment 5 Ask the customer to enter their PIN or sign as necessary 6 Select your receipt option Print Email or Text 7 Tap Done If verifying signature the customer will need to sign and return the device ...

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