64
G e o t h e r m a l H e a t i n g a n d C o o l i n g
Trilogy
®
Variable (VE) Series IOM - 60Hz HFC-410A
C r e a t e d : 4 O c t o b e r, 2 0 1 9
Warranty
CLIMA
TE MASTER, INC.
LIMITED EXPRESS
W
ARRANTY/LIMIT
ATION OF
REMEDIES
AND LIABILITY
FOR
RESIDENTIAL
CLASS PRODUCTS
WITH LABOR
ALLOW
ANCE
It is expressly understood that unless a statement is specifical
ly identified as a warranty
, statements made by Climate Master
, Inc. a Delaware corporation, (“CM”) or its representatives, r
elating to CM’
s products, whether oral, written or contained
in any sales literature, catalog or agreement, are not express
warranties and do not form a part of the basis of the bar
gain, but are merely CM’
s opinion or commendation of CM’
s products.
EXCEPT
AS SPECIFICALL
Y
SET
FOR
TH
HEREIN,
THERE IS NO EXPRESS
W
ARRANTY
AS
TO
ANY
OF
CM’S PRODUCTS. CM MAKES NO
W
ARRANTY
AGAINST
LA
TENT
DEFECTS. CM MAKES NO
W
ARRANTY
OF
MERCHANT
ABILITY
OF
THE
GOODS OR OF
THE FITNESS OF
THE GOODS FOR
ANY
P
AR
TICULAR PURPOSE.
GRANT
OF
LIMITED EXPRESS
W
ARRANTY
CM warrants its Residential Class products, purchased and retai
ned in the United States of
America and Canada, to be free from defects in material and wor
kmanship under normal use and maintenance as follows: (1)
Air conditioning, heating
and/or heat pump units built or sold by CM (“CM Units”) for te
n (10) years from the
W
arranty Inception Date (as defined below); (2)
Thermostats, auxiliary electric heaters and geothermal pumpi
ng modules built or sold by CM, when installed
with CM Units, for ten (10) years from the
W
arranty Inception Date (as defined below); and (3) Other access
ories and parts built or sold by CM, when installed with CM Uni
ts, for one (1) year from the date of shipment from CM.
The “W
arranty
Inception Date” shall be the date of original unit installati
on, or six (6) months from date of unit shipment from CM, whic
hever comes first.
To make a claim under this warranty
, parts must be returned to CM in Oklahoma City
, Oklahoma, freight prepaid, no later than ninety (90) days aft
er the date of the failure of the part; if CM determines the pa
rt to be defective and within CM’
s
Limited Express
W
arranty
, CM shall, when such part has been either replaced or repaire
d, return such to a factory recognized distributor
, dealer or service or
ganization, F
.O.B. CM, Oklahoma City
, Oklahoma, freight prepaid.
The warranty on
any part repaired or replaced under warranty expires at the e
nd of the original warranty period.
This Limited Express
W
arranty shall cover the labor incurred by CM authorized service
personnel in connection with the installation of a new or repa
ired warranty part that is covered by this Limited Express
W
arranty only to the extent
specifically set forth in the then existing labor allowance sche
dule provided by CM’
s W
arranty Department and only as follows: (1) CM Units for five (
5) years from the
W
arranty Inception Date; (2)
Thermostats, auxiliary electric heaters and
geothermal pumping modules built or sold by CM, when installe
d with CM Units, for five (5) years from the
W
arranty Inception Date.
Actual Labor costs are not covered by this Limited Express
W
arranty to the extent they exceed the amount
allowed under said allowance schedule, they are not specificall
y provided for in said allowance schedule, they are not the res
ult of work performed by CM authorized service personnel, the
y are incurred in connection with a part not covered by
this Limited Express
W
arranty
, or they are incurred more than the time periods set forth i
n this paragraph after the
W
arranty Inception Date.
This warranty does not cover and does not apply to: (1)
Air filters, fuses, refrigerant, fluids, oil; (2) Products reloca
ted after initial installation; (3)
Any portion or component of any system that is not supplie
d by CM, regardless of the cause of the
failure of such portion or component; (4) Products on which the
unit identification tags or labels have been removed or deface
d; (5) Products on which payment to CM, or to the owner
’s seller or installing contractor
, is in default; (6) Products
subjected to improper or inadequate installation, maintenance
, repair
, wiring or voltage conditions; (7) Products subjected to acci
dent, misuse, negligence, abuse, fire, flood, lightning, unauthor
ized alteration, misapplication, contaminated
or corrosive air or liquid supply
, operation at abnormal air or liquid temperatures or flow rates
, or opening of the refrigerant circuit by unqualified personnel
; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasi
on of the product;
(10) Products supplied by others; (1
1) Products which have been operated in a manner contrary to CM
’s printed instructions; (12) Products which have insufficient pe
rformance as a result of improper system design or improper a
pplication,
installation, or use of CM’
s products; or (13) Electricity or fuel costs, or any increases
or unrealized savings in same, for any reason whatsoever
.
This Limited Express
W
arranty provides the limited labor allowance coverage as set f
orth above. Otherwise, CM is not responsible for: (1)
The costs of any fluids, refrigerant or system components suppli
ed by others, or associated labor to repair
or replace the same, which is incurred as a result of a defecti
ve part covered by CM’
s Limited Express
W
arranty; (2)
The costs of labor
, refrigerant, materials or service incurred in diagnosis and r
emoval of the defective part, or in obtaining and
replacing the new or repaired part; (3)
Transportation costs of the defective part from the installati
on site to CM, or of the return of that part if not covere
d by CM’
s Limited Express
W
arranty; or (4)
The costs of normal maintenance.
This Limited Express
W
arranty applies to CM Residential Class products ordered from C
M on or after May 1, 2010 (this would generally include CM Unit
s with serial numbers beginning with “N1
18” and higher), and is not retroactive to any
products ordered from CM prior to May 1, 2010 (this would gener
ally include CM Units with serial numbers beginning with “N1
17” and lower). If you are unsure if this Limited Express
W
arranty applies to the product you have purchased,
contact CM at the phone number or address reflected below
.
Limitation
:
This Limited Express
W
arranty is given in lieu of all other warranties. If, notwithst
anding the disclaimers contained herein, it is determined that
other warranties exist, any such express warranty
, including without limitation any
express warranties or any implied warranties of fitness for part
icular purpose and merchantability
, shall be limited to the duration of the Limited Express
W
arranty
.
LIMIT
ATION OF
REMEDIES
In the event of a breach of the Limited Express
W
arranty
, CM will only be obligated at CM’
s option to repair the failed part or unit, or to furnish a new
or rebuilt part or unit in exchange for the part or unit whic
h has failed. If after written notice
to CM’
s factory in Oklahoma City
, Oklahoma of each defect, malfunction or other failure, and a
reasonable number of attempts by CM to correct the defect, mal
function or other failure, and the remedy fails of its essentia
l purpose, CM shall
refund the purchase price paid to CM in exchange for the retur
n of the sold good(s). Said refund shall be the maximum liabili
ty of CM.
THIS REMEDY
IS
THE SOLE
AND EXCLUSIVE REMEDY
OF
THE BUYER OR PURCHASER
AGAINST
CM FOR BREACH OF
CONTRACT
, FOR
THE BREACH OF
ANY
W
ARRANTY
OR FOR CM’S NEGLIGENCE OR IN STRICT
LIABILITY
.
LIMIT
ATION OF
LIABILITY
CM shall have no liability for any damages if CM’
s performance is delayed for any reason or is prevented to a
ny extent by any event such as, but not limited to: any war
, civil unrest, government restrictions or restraints, strikes
, or
work stoppages, fire, flood, accident, shortages of transportati
on, fuel, material, or labor
, acts of God or any other reason beyond the sole control of CM
.
CM EXPRESSL
Y
DISCLAIMS
AND EXCLUDES
ANY
LIABILITY
FOR
CONSEQUENTIAL
OR INCIDENT
AL
DAMAGE IN CONTRACT
, FOR BREACH OF
ANY
EXPRESS OR IMPLIED
W
ARRANTY
, OR IN
TOR
T,
WHETHER FOR CM’
s NEGLIGENCE OR
AS STRICT
LIABILITY
.
OBT
AINING
W
ARRANTY
PERFORMANCE
Normally
, the dealer or service or
ganization who installed the products will provide warranty per
formance for the owner
. Should the installer be unavailable, contact any CM recogniz
ed distributor
, dealer or service or
ganization. If assistance is
required in obtaining warranty performance, write or call:
Climate Master
, Inc. • Customer Service • 7300 SW
44th Street • Oklahoma City
, Oklahoma 73179 • (405) 745-6000 • e-service@climatemaster
.com
NOTE: Some states or Canadian provinces do not allow limitati
ons on how long an implied warranty lasts, or the limitation or
exclusions of consequential or incidental damages, so the fore
going exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may als
o have other rights which vary from state to state and from Ca
nadian province to Canadian province.
Please refer to the CM Installation, Operation and Maintenance
Manual for operating and maintenance instructions.
Rev
.: 4/10
Part No.: RP851
